HR Business Excellence in the Cloud

SAP Runs SAP: HR - Welcome Darren Rushworth Managing Director, SAP Philippines

75% of global workforce

will be Millennials

We are entering into a new era of unprecedented change across a multitude of dimensions

5 billion people worldwide

will become middle class

50% of the world’s population

will live under water shortage

1.3 billion people on business & social networks today

50 billion connected devices and

“internet of things” by 2030

Rising Customer Expectations A Dramatically Changing Workforce Pressure on Resources

Network Effect/Explosion in Structured and Unstructured data

These changes unveil new areas of opportunity for businesses to innovate and grow

business leaders believe that customer experience is the next battleground

increase in operating margin in retail leveraging Big Data as the new resource

higher operating margin than the ones with poor employee engagement

higher sales & margins when effectively running a networked enterprise

71% 3X 60%

50%

HR Business Excellence in the Cloud SAP Runs on SAP Jairo Fernandez Chief HR Officer, SAP APJ

© 2011 SAP AG. All rights reserved. 5 Public

SAP Mission and Purpose

Our Talent Philosophy

Our Cloud HCM Journey

Success Map Implementation

Return on Investment

Signs of Adoption

What You Can Expect Today

At SAP, We Believe that when Business and Life Run Better, the World Runs Better

Our Vision is to help the world run better and improve people’s lives.

Our Mission is to help organizations become best-run businesses.

Our Passions are based on success, teamwork, integrity, accountability, professionalism, and trust.

At SAP We Believe Everyone Is a Talent

“Be Yourself, Everyone Else is Already Taken.” Oscar Wilde, Author and Playwright


Our Talent Challenge

Manage a Multi-national, Cultural and Generational

Workforce

Realize Employees’

Expectations of Simplicity and

Great User Experience

Leverage real-time workforce

insight to increase the

business impact of HR


SAP’s acquisition of SuccessFactors in February 2012 presented an opportunity for SAP to implement The Best In Class HCM

The Journey Begins

Are people focused on things that

matter?

Are people getting the right development?

Are we using the full potential of our workforce?

Do people understand their goals?

Do we have a strong talent pipeline?

The Right Questions to Drive the Right Results

HR Analytics Learning

Social Collaboration

Recruiting

Performance

Core HR

Leverage Cloud Solutions like our Customers

Leverage Cloud Solutions like our Customers

HR Analytics


Recruiting

Performance Performance


Jam

Performance and Goals

Compensation

Succession

Development

Core HRIS

People Profile

Learning LMS

Implementing soon!

Implementing soon!

An Integrated Talent Management Process

Opportunity for employees to showcase who they are, their experience, mobility, aspirations and personal brand

Cascaded, dynamic goals process enabling employees to understand the relevance of their work to corporate strategy

Focused career planning and development so team members have the skills needed to meet future business challenges

Focus on meaningful discussions; drive performance calibration across organizations.

Full calibration of Potential and Career Path with insight into employee’s profiles, performance and risk of loss.

Transparent rewards to motivate employee performance

Talent data and data driven insights to make fact-based workforce decisions

Employees

1

Early Adoption

2

Global Viral Adoption

3

Global Roll Out

4

Communication

Managers ENABLE HR & EARLY

ADOPTERS GENERATE BUZZ PERSUADE ENGAGE

How Did We Do It? We Implemented in Stages…

Simplification Drinking our own

Champagne

Partnership

Transparency

Mindset & Thought Leadership

Best Practices for Implementation

What Has Changed?

People POV Leader POV HR POV

• We run SAP

• We focus on our People

• Everyone is a talent

• End-to-end career development

• Better experience

• Global Technology Approach

• One place for all people

• Mindset change

• Easy to use

• HR contributes to my business

• Changing HR Brand

• Reduce time

• One timeline

• More consultative

• Mindset change

• Adding value and impact


I understand what I should be working on and why it matters

X

I understand what I’m doing well, and what I could be doing better

My manager knows what I am passionate about and how to use my talents best

I am getting the development that I need to grow and excel

I can work anywhere and anytime using my mobile device, its easy and I love the flexibility

Align People to the Strategy

I can connect with my peers across the world to collaborate and problem solve


Key impr vements Performance Management

Succession/ Talent Management

Compensation Management

Reduced effort salary planning

Decrease in effort for calibration meetings

Reduced effort to set employees' objectives

Better HiPo definition & identification

Transparency & Data protection

Decrease in # of HR and IT tickets

Less calibration meetings required

Higher User Satisfaction

Less clicks to manage total comp

Success Map ROI

RUN BETTER

Recruiting & HR

HR Business Excellence in the Cloud