Analytical HR Management Overview Presentation Mv 7 2011

© 2011. This presentation is copyright and the information contained herein confidential and the exclusive property of Optimum Performance Human Resources Consultants Pty Ltd. No part may be

reproduced or transmitted in any form or by any means whatsoever without prior consent

Optimising Workforce

Performance and HR Department Effectiveness

Analytical HR Management – What Gets Measured Gets

Managed!

• Capturing and utilizing meaningful data to

objectively evaluate HR Department performance,

customer satisfaction, business integration and

contribution (EXECUTION)

• Identifying, capturing & utilizing pertinent business, workforce & labour market data to plan future workforce headcount, skills, job families, resourcing, procurement & structure (TOMORROW)

• Developing & implementing quality

reporting that enables the CEO/SMT/Line

Managers/HR Department to continuously evaluate

and improve workforce management at every

level of the organization (TODAY)

• Objectively measuring & evaluating the HR Department ‘s competencies, attributes & behaviours essential to transform from an operational/support role to strategic business partner (READINESS)

HR Department

Strategic Capability

HR Workforce

Management & Performance

HR Department

Effectiveness

HR Workforce

Planning

The Analytical HR Management Model

• Capturing and utilizing meaningful data to

objectively evaluate HR Department performance,

customer satisfaction, business integration and

contribution (EXECUTION)

• Objectively measuring & evaluating the HR Department ‘s competencies, attributes & behaviours essential to transform from an operational/support role to strategic business partner (READINESS)

HR Department


HR Workforce


HR Department

Effectiveness

HR Workforce

Planning


Clear linkages exist between HR Department

Capability & Effectiveness

Metrics

Clear linkages exist between HR Department

Capability & Effectiveness

Metrics

• Identifying, capturing & utilizing pertinent business, workforce & labour market data to plan future workforce headcount, skills, job families, resourcing, procurement & structure (TOMORROW)

• Developing & implementing quality

reporting that enables the CEO/SMT/Line

Managers/HR Department to continuously evaluate

and improve workforce management at every

level of the organization (TODAY)

HR Department


HR Workforce


HR Department

Effectiveness

HR Workforce

Planning


Clear linkages exist between

Workforce Management &

Workforce Planning Metrics

Clear linkages exist between

Workforce Management &

Workforce Planning Metrics

Workforce Productivity

Improving Workforce

Management/

Performance

Labour Cost Management

Innovation & Improvement

Improving Business

Management/

Performance

The Benefits of Workforce Management Metrics

When properly executed Workforce Management Metrics improve workforce and business performance

When properly executed Workforce Management Metrics improve workforce and business performance

Workforce Headcount &

Skills

Improving Workforce

Management/

Performance

Labour Cost Management

Improving Business

Management/

Performance

The Benefits of Workforce Planning Metrics

When properly executed Workforce Planning Metrics improve workforce and business performance

When properly executed Workforce Planning Metrics improve workforce and business performance

The Benefits of HR Department Capability & Effectiveness Metrics

• Evaluating HR Department competency & potential for advancement

• Evaluating HR Department core attributes & behaviours

• Evaluating HR Department customer satisfaction

• Evaluating HR Department business engagement and integration

• Evaluating HR Department performance and business contribution

Transforming the HR Department from an operational support role to that of strategic business

partner

Transforming the HR Department from an operational support role to that of strategic business

partner

HR Department


HR Workforce


HR Department Effectiveness

HR Workforce

Planning

Analytical HR Management - Specific Elements

HR Department


HR Workforce



HR Workforce

Planning


• Utilising Labour Demand Metrics that forecast workforce headcount , skills & job families• Utilising Labour Supply Metrics

that forecast workforce resourcing & procurement

• Utilising Workforce Composition & Capacity Metrics that identify & forecast long-term structural

issues

HR Department


HR Workforce



HR Workforce

Planning


• Applying an integrated set of survey tools to

objectively evaluate HR Department customer

satisfaction• Developing & utilising HR

Department Performance Metrics

• Developing & utilising an HR Department Business

Engagement & Integration Check- List

HR Department


HR Workforce



HR Workforce

Planning


HR Department


HR Workforce



HR Workforce

Planning


Authored by Stephen Moore - Founder & Managing Director, Optimum

PerformanceStephen Moore is a senior Human Resources professional who has spent more than 30 years in HR Management, initially as a corporate executive in a range of blue-chip organizations and since 1995 as the Founder & Managing Director of his own consulting practice.

Stephen is passionate about Analytical HR Management and in his current role has built an extensive client base that incorporates private and public sector organizations throughout Australia, New Zealand, Fiji, Hong Kong, Singapore and more recently South Africa and Malaysia.

He is a regular speaker at major Human Resources conferences and events and has written and published an extensive range of HR Metrics Manuals and Toolkits that have been utilized by a diverse range of organizations in all parts of the world.

Complimenting his extensive consulting work, Stephen has partnered with leading Human Resources institutes, employer associations, universities and public sector authorities in delivering a wide range of HR conferences, development programs & public training workshops to in excess of 5,000 Human Resource professionals

Stephen is a regular visitor to the USA where he has previously bench-marked with pre-eminent organizations including Harley-Davidson, FedEx, NASA, Cisco, Aon Corporation and Marriott Hotels

832 High Street East Kew VIC 3102

Ph: (61 +3) 9249 9653 Fax: (61 +3) 9249 9600

Email: [email protected] www.optimumperformance.com.au