11
Matt Warta Co-Founder & CEO Jon Sadow Business Development 24 Hours to Insight: Accelerating Quant/Qual Research & Testing

24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Embed Size (px)

DESCRIPTION

More data. Less time. It’s a common theme within the research community that with every technological advance-ment, the expectations from our key partners and stakeholders continue to be amplified. The requested timelines for many marketing research projects continue to shrink, from months to weeks to days. Meanwhile, the demand for more frequent and robust research – especially in the areas of concept & new product testing, and creative development – only continues to grow. As a re-searcher, it can be taxing to meet these 21st century needs, let alone to keep everything within budget. This session will address & provide solutions for overcoming these pressures in today’s rapid re-search environment. Google Consumer Surveys and GutCheck will discuss how their innovative methodologies can be leveraged in tandem to enable researchers and marketers to collect – and act on – both qualitative and quantitative insights more quickly and effectively. We’ll highlight what techniques, approaches, and tools you can use to accelerate and amplify your research to meet the needs of your clients. We’ll demonstrate the value you can bring to your organi-zation by using new strategies to identify and optimize winning concepts, new product ideas, or crea-tive executions in a matter of days. We will walk through real-life challenges that businesses are facing, and how using both plat-forms can reduce strain on turnaround times, data completeness, and importantly, budgets.

Citation preview

Page 1: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Matt WartaCo-Founder & CEO

Jon SadowBusiness Development

24 Hours to Insight: Accelerating Quant/Qual

Research & Testing

Page 2: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

• On-demand research community platform

• Equivalent quality to traditional vehicles

• Full-service or self-moderate• Generate 3 – 5x the feedback

for your research budget

• Real-time survey platform• End-to-end survey solution:

from creation to analysis• Industry-leading data quality• Automated reporting interface

and insight identification

Page 3: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Agile Research Case Study

Page 4: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Business Context:CoverGirl is continuously looking to refresh their line-up with

appealing product ideas.

Case Study:

Research Objectives:• Uncover and validate barriers• Assess appeal, persuasion, and recall• Identify areas for further refinement

Page 5: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Achieve research objectives more expeditiously with quality equivalent to traditional vehicles

Target: US women 18-65 who use foundation.

GutCheck conducts in-depth interviews to get feedback on copy / uncover barriers

GutCheck uses Google to validate barriers

Iteration 1-GutCheck-Real-time In-Depth Interviews-n = 25

Iteration 2-Google Consumer Surveys-Real-time Quant Study-n = 500

Case Study:

BUSINESSCHALLENGE

ITERATIVEDESIGN

(2 – 4 HOURS)

LEARN(IMMEDIATELY)

ON-DEMAND RESEARCH TOOLS

(24 HOURS)

High involvement purchase / “try before buy”

Consumers look for guides/cues at shelf to help choose correct product.

Use of celebrities helped appeal but other elements also drive purchase.

Page 6: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Consumers are open to trial (even if happy with current product) but being able to try before buying is important.

At shelf, price is a key decision factor and so consumers want reassurance product will work before investing.

Case Study: Results

“If I see an ad or commercial or a great sale, I will buy other brands

to try them.” (Female, 29)

“If I see an ad or commercial or a great sale, I will buy other brands

to try them.” (Female, 29)

“I like Maybelline and L’Oreal a lot. But now and again I like to try

different things to see if something will work better than

others.” (Female, 21)

“I like Maybelline and L’Oreal a lot. But now and again I like to try

different things to see if something will work better than

others.” (Female, 21)

Page 7: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

There’s an opportunity to capture the market’s attention by avoiding the “same old” message.

Case Study: Results

“It shows the makeup on spokeswomen and models, everyone looks flawless and beautiful. A lot like other makeup commercials I have seen” (Female, 29)

“It shows the makeup on spokeswomen and models, everyone looks flawless and beautiful. A lot like other makeup commercials I have seen” (Female, 29)

“…most beauty product commercials all communicate how different they are from the next product. Most of the time, they're not any different at all.” (Female, 27)

“…most beauty product commercials all communicate how different they are from the next product. Most of the time, they're not any different at all.” (Female, 27)

Page 8: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Case Study: Results

If using celebrities in advertising, they need to be relatable to the target audience.

“I see the value in using famous people in advertising… It would mean more to me to

have normal women in the ad, not stunningly beautiful women who have

access to the best makeup artists. (Female, 45-54)”

“I see the value in using famous people in advertising… It would mean more to me to

have normal women in the ad, not stunningly beautiful women who have

access to the best makeup artists. (Female, 45-54)”

Page 9: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

The Value of an Agile Research Approach

Insights in 24 – 72 hours; report within 5 days

Optimize concepts by easily making in-field refinements or adding additional iterations

Improve outcomes by generating 3 – 5x the consumer feedback for each research dollar

Quality insights equivalent to traditional research vehicles

Page 10: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Question & Answer Session

Page 11: 24 Hours to Insight: Accelerating Quant/Qual Research & Testing by Matt Warta of GutCheck and Jonathan Sadow of Google Consumer Surveys - Presented at Insight Innovation eXchange North

Thank You!

Matt Warta, Co-Founder & [email protected](303) 877-8684

Jon Sadow, Business [email protected]

(650) 214-7402