Crystal qube™ presentation tpr

Track.

Predict.

React.

Presenting Crystal Qube™

Customer Experience Management Platforms by Seavus

Biggest pains

for a telecom

Loyalty

Churn

ARPU

THE CUSTOMERS’ LOYALTY IS

Crystal Qube™

• Understand the customer preferences

• BI to predict the future behavior

• Turn the customers’ insight into targeted actions

for a crystal view

Track.

Predict.

React.

Track.

Predict.

React.

• Various KPI’s and

customers metrics

• Real-time customer

analytics

• Profitability and credit risk

• Customer segments

• Churn management

• Customer behavior

forecast

• Affinity to buy

• Tariff simulation

• Real-time campaign

management

• Cross sell and up sell

Track.

Track. • Various KPI’s and

customers metrics

• Real-time customer

analytics

• Profitability and credit risk

• Customer segments

Predict.

Predict.

• Churn management

• Traffic forecast

• Affinity to buy

• Tariff simulation

React.

React.

• Real-time campaign

management

• Cross sell and up sell

What makes Crystal Qube™

so awesome?

Innovative

approach

Fast

deployment

Easy

integration

Operational cost

reduction

Unique operation

service

Cross-departmental

unification of

information

Decision critical

insights for the

management team

Flexible

platform

What’s next?

Social Network Analysis

Customer Survey Module

Acknowledgements and

recognitions

SCT (Seavus Campaign Tool)

VASEP (Value Added Service Enablement Platform)

Thank you! Visit us: www.crystalqube.com Contact us: crystalqube@seavus.com