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Cheryl Ann Peltier-DavisNova Southeastern University

ACURIL Conference, GuadeloupeJune 3, 2009

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Caribbean Cybrarian

What we will cover today …

Trends… External Environment – Internet/Web 2.0

Internal Environment - Library 2.0• Library Collections• Library Services• Library Users

Our Environment – Librarian 2.0

Building Sustainable Libraries Using Web 2.0 Technologies - Some Select Examples

Caribbean Libraries in a Web 2.0 Environment 

Rapid growth in users and traffic on the Internet

72% of American adults use the Internet daily. Send or read e-mail  Use a search engine to

find information   Get news  Check the weather Look for information on a

hobby Source (Pew Report 2009)

No. of Internet users worldwide

6,710,029,070(March 31, 2009)

Increased growth of sophisticated search engines and Internet-accessible Ask-A-Services

College students first choice Web resources for most of their assignments are search engines (such as Google), Web portals (such as MSN, AOL or Yahoo). In fact, nearly 80 % use search engines for every assignment.

Google handles 235 million searches per

day (2008)

Information viewed as an economic resource and the Internet is the information resource of choice.

“The basic economic resource is no longer capital, nor natural resources, nor labor.  It is and will be knowledge.”

Peter Drucker, 1995 (Management Consultant)

How many Web 2.0 logosdo you recognize?

• < 5• 6 - 20

• 21 - 35• > 35

Web 2.0 , a phrase coined by O'Reilly Media in 2004, refers to a perceived second-generation of Web-based services such as - social networking sites, wikis, communication tools, and folksonomies - that emphasize online collaboration and sharing among users.

• Source: Wikipedia http://wikipedia.org/

Web 2.0 Examples

User comments, ratings, summaries

Podcasts, vodcasts citation services

Community photo sharing

Community book services (publishing)

Streaming audio and video

Blogs Wikis RSS feeds User tagging Folksonomies Social bookmarking Social network

sites Instant messaging

Emphasis on convenience,

personalization, collaboration

sharing

Shared pictures

Shared videos

Shared news/podcasts

Shared knowledge

Shared bookmarks

Shared projects

Shared ‘you’

Shared library

Shared virtual life

Introduction of the read/write web

Interactive two-way web

Built on principle of breaking down barriers librarians placed on services

Everyday folks with Internet access can create and edit stuff

Web 1.0 - place to go & get

Web 2.0 - place to be & do

What library experts are saying about Web

2.0

A SirsiDynix Institute Conversation: The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0 – Video presentation http://www.sirsidynixinstitute.com/viewvideo.php?vid=20060222.wmv

The goal of Library 2.0 is to bring the library closer to the user

Library 2.0 - using Web 2.0 tools to deliver library services

• Blogs and Wikis• RSS Feeds• MySpace/Facebook• Social Bookmarks• Tagging

http://freerangelibrarian.com/2006/10/l1_vs_l2_adapted_from_oreilly.php

Library 1.0 Library 2.0

Read-only catalog Catalog with user tags, comments, reviews

(like WorldCat.org)

Print newsletter Team built Library blog with RSS feed

Library instruction Intuitive services

Walk in patron Go to users (IM, podcasts on Ipod, cell phone)

ILS is core operation User services are core

Library collections now include a mix of traditional materials (printed books, serials, audio-visual) and emerging formats (e-books, e-serials, e-newspapers, e-dissertations, Internet resources, digital objects, playaways, streaming audio & video).

Library catalogs are integrating access to all materials through next -generation Online Public Access Catalogs.

OCLC report Online Catalogs: What Users and Librarians Want (Calhoun & Cellentani, 2009)

Direct links to online content – text and media formats.

Evaluative content - summaries/abstracts, tables of contents and excerpts.

Relevant search results.

Item and availability information

Simple keyword search with an advanced, guided search option.

WorldCat.org- Catalog with Web 2.0 featureshttp://www.worldcat.org/

•Add tag or keyword•Write a review•Rate (up to 5 stars)

Automatic citation using APA, MLA,

Chicago

Preview full text in Google Book search

Google Book Search

National Library Building Port of Spain, Trinidad

Virtual Library 2.0 offering library services to avatars who

live and work in the 3D virtual space - Second Life

Reaching more users

Getting information into the hands of users wherever they are by using whatever best tools are available

Allow our customers to tailor our services to meet their needs

What library experts are

saying about Library 2.0

Crafting websites which will meet the long-tail/unique needs of our users

A SirsiDynix Institute Conversation: The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0Video presentation http://www.sirsidynixinstitute.com/viewvideo.php?vid=20060222.wmv

The library is everywhereThe library has no barriers

The library invites participation,Interactivity, sharingEmphasis on ease of use

21st Century Library User- User 2.0

Information-addicted, eager for quick access to current and, in many instances, personalized electronic information.

Increasingly self-sufficient, navigating resources making choices with no expert guide.

Increasingly satisfied with the quality of information they find on the Web.

Prefers online library resources versus print resources.

Gaming/Virtual world.

Today’s average college grads have spent less than 5,000 hours of their lives reading,

but over 10,000 hours playing video games."

Format agnostic (accustomed to content without containers).

While content is desired, context adds intellectual value to content (Amazon’s A9).

Obsessed with e-mails, instant messaging, Blogs, Wikis, Gaming, Online shopping.

Completely wired & multi-tasking (Laptops, PDAs, Cell phones, Smart phones, MP3 players, Ipods).

Expects 24/7 access to library (physical and virtual).

200 million users on Facebook (April 2009)

Librarian 2.0 - the Guru of information... Stephen Abram, Vice President of Innovation SirsiDynix

Librarian 2.0 Profile

Strives to understand the power of Web 2.0 opportunities;

Learns the major tools of Web 2.0, and Library 2.0;

Does not shy away from nontraditional cataloguing and classification and chooses tagging, tag clouds, folksonomies, and user-driven content descriptions and classification where appropriate;

Sees the potential in using sources such as the Google Book Search, and WorldCat.org;

Connects with everyone using their communication mode of choice: telephone, Skype, instant messaging (IM), short message service (SMS), texting, e-mail, and virtual reference.

Job description Wayne State University – Feb. 2006

Emerging roles and responsibilities

Second Life Librarians

Change in nomenclature to reflect

changing roles and responsibilities 

Cybrarian Virtual Librarian Emerging Technology Librarian

Despite emerging roles and name changes the core role of librarians of providing and enhancing access to resources remains relevant and critical.  

Web 2.0 Technologies in Libraries- Benefits

Proactive services. Library patrons are already using tools such as blogs, wikis, RSS feeds, podcasts (in Apple iTunes), videos (in YouTube), photo sharing on Flickr, instant messaging via Meebo and Twitter.

Improved communications (internal and external). Social networking tools not only improve a library’s communication with its patrons but they also improve internal communication and knowledge sharing.

Immediate implementation. Putting content on the Web is no longer the exclusive right for experts with knowledge of HTML and web programming languages, anyone can add online content. All you need is access to a computer.

Survival. Librarians must get on board the Web 2.0 wave. If they hesitate, other rival information services will do the job for them.

Alvin Sherman Library on Facebook - Facebook has 200 million users (April 2009)

Alvin Sherman Library on TwitterTwitter has 6 million registered users (April 2009)

Alvin Sherman Library Virtual Reference Service

Alvin Sherman Library Mobile Website

Alvin Sherman Library RSS Feeds for New Materials

21st Century Caribbean Libraries: Sustainable?

Caribbean libraries are surviving the challenges of technological changes, embracing opportunities to provide enhanced and innovative services which are:

Relevant to and reach diverse communities Emphasize the library’s role as centers for life-long

learning and self-development Underscore the social responsibilities of libraries in

bridging cultural gaps Publicize libraries as enablers, providing

information for making decisions and policies

25 Chapters:

“…document the state of Caribbean libraries in the 21st century by examining the responses of these institutions to the changes, challenges, and choices in an increasingly electronic and virtual information environment”… Book Introduction

My wiki

My Blog

Faith Johnson Blog and Twitter

Digital Collections: Diaries of Sir William

Young

Eric Williams Memorial Collection

The Colonial Bank Correspondence

The Hochoys

Main Library UWI St. Augustine

dLOC is a cooperative digital library for resources from and about the Caribbean and circum-Caribbean that provides access to digitized versions of Caribbean cultural, historical and research materials currently held in archives, libraries, and private collections.

National Archive of Haiti Caribbean Community Secretariat La Fundación Global Democracia y Desarrollo (FUNGLODE) National Library of Jamaica

• http://www.dloc.com/ENindex.html

Learning about Web 2.0 technology

Using Web 2.0 tools to enhance access to resources.

Using Web 2.0 tools to continue to deliver innovative services to our users.

Student asks your assistance in opening a Facebook account.

Faculty request to create an RSS feed to Table of Contents for psychology journal.

Patron (mom) wants to post pictures of her daughter’s graduation on Flickr.

Library Director asks you to maintain library’s blog.

Taking advantage of Web 2.0 tools and resources available electronically  by completing the Learning 2.0 program

23 Learning 2.0 Things•Week 1: Introduction•Week 2: Blogging•Week 3: Photos & Images•Week 4: RSS & Newsreaders•Week 5: Play Week•Week 6: Tagging, Folksonomies & Technorati•Week 7: Wikis•Week 8: Online Applications & Tools•Week 9: Podcasts, Video & Downloadable audio

http://plcmcl2-things.blogspot.com/

Commitment to Continuing Education (Formal & Informal) 

Conducting research and publishing results

Become an advocate for the profession. Market the value of Web 2.0, Library 2.0 to decision makers.

Become actively, and in some instances, brazenly involved in Integrated Library System (ILS) design and usability studies.

Continue the cooperation and collaboration among the global community of information professionals.

Commitment to develop desired Professional and Personal Competencies

Questions

Ask me now or later.

E-mail me: peltierd@nova.edu

Send a comment/question to my blog:http://caribbean-connector.blogspot.com/

View the presentation on my wiki at:http://caribbeancybrarian.pbworks.com/