HCID 2012 - Sara Jones

Centre for HCI DesignCentre for Creativity

Tools and Technologies for Creativity and Innovation

HCID 2012April 12th, 2012

Sara JonesCentre for HCI Design and Centre for Creativity in Professional PracticeCity University London

s.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.html@svjaok

Outline

• What are creativity and innovation?

• What can tools and technologies do to support creativity and innovation?

What is the technology/tool/thing that most helps you, your team or your organisation to be

creative or innovative?

Tools and techs do not offer a complete solution

– but they can help!

Some definitions

Creativity Innovation

Design

Some other creative processesPoincare/Wallas1926

CPS model1963

IDEO2001

Shneiderman2000

Mess-finding

Preparation Fact-finding Understand Collect

Problem-finding Observe

Incubation

Relate

Illumination Idea-finding Visualise Create

Verification Solution-finding Evaluate

Idea implementation Implement

Donate

What makes creativity work

From Synecticsworld, Imagine, www.synecticsworld.com

What stops creativity from working

More things that block creativity

The challenge….

is to ‘preserve appropriate elements of existing knowledge work [creative practice] while shaping new technologies and then integrating them into the workplace’

Shneiderman, 2000

let people carry on doing all the good stuff they’re doing, but better

Some requirements for creativity support tools

• Ultimate ease of use – the tool should disappear• Make it pleasurable and fun

• Give access to examples for inspiration• Provide appropriate primitives for building new things• Allow for sketching, experimentation and what if reasoning• Allow for reflection

• Support many different styles, teams with different talents• Allow development of shared representations• Allow transitions from individual to group work and back again

• Allow open interchange between tools

Lubart’s view of creativity support tools

• According to Lubart (2005), the computer has 4 potential roles in enhancing creativity:

• Nanny: monitoring progress, planning etc

• Pen-pal: facilitating networking, communication of ideas

• Colleague: eg generation of novel but relevant ideas when humans are ‘stuck’

• Coach: providing information about potentially useful techniques and sources of inspiration

Coaching tools

IDEO method cards

IDEO method cards advise on how and why to use many techniques for creative design eg affinity diagrams, collage, cultural probes

Available on mobile devices

Von Oech’s Creative Whack PackCreative Whack Pack contains guidance on creative thinking strategies eg simplify, see the big picture, etc and how to apply them

ThoughtofficeA comprehensive suite of tools including method guidance

Nannies and pen-pals – organising and networking tools

FreemindFree, Java-based mind mapping tool

Mind ManagerComprehensive suite of toolsSupported by Tony BuzanSupports sharing and integration with other toolsIncludes some coaching

LinoitOnline media sharing

CreatelyOnline drawing tool with sharing

TwiddlaOnline whiteboard/annotation tool with sharing

PearltreesOnline web resource sharing

FacilitateProWeb meeting toolStructured around creative problem solvingSupport for brainstorming, voting, planning

HaloHigh resolution telepresenceNow integrated with mobile devices

Colleagues – tools to help with the work

Random word generator:supports many techniques eg de Bono, 2007

Random word generators

‘a knowledge map software tool for visual thinking’ from the Open University

We have used it in constraint removal, to map out constraints, ideas and their pros and cons

Compendium

Combinformation Generation of text and images from given seed terms, from Texas A&M UniversityWe have used it for inspiration

Creative Stickies

Application developed at City for writing digital post-its on a Microsoft Surface• Study 1: more ideas in

creative workshops than with Creative Stickies

• Study 2: private preparation and more space yielded more ideas

• Study 3: but paper post-its still preferred Study 1

Study 2

Creative Design StationsWork at City on using digitaltechnologies in physical spacesTo support creative design

Application developed at City to support creativity in the care of people with dementia

• Creative thinking from cases of good dementia care practice

• Creative thinking from cases of good practice in analogical domains – other worlds

• Creative thinking from creativity triggers generated from cases

Centre for Creativity in Professional Practice

Platforms for open innovation

Challenge-driven innovationExample of challenge-driven open innovation from E.ON

Open IDEO

An open innovation platformAimed at social innovationCan be used by members of the public

So what tools are you actually using?

Designers Toolkit survey

http://blog.bestvendor.com/wp-content/uploads/2011/11/bv_designer_final.jpg

Designers Toolkit survey - comments

Centre for Creativity in Professional Practice

Creativity is not just a set of skills

- or a set of tools -

it’s a state of mind

Please get in touch!Sara JonesCentre for HCI Design and Centre for Creativity in Professional PracticeCity University London

s.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.htmlhttp://creativity.city.ac.uk@svjaok

Take a look at ourMasters in Innovation, Creativity and LeadershipMasters in Human Centred Systems

References• Shneiderman, B., 2000, ‘Creating Creativity: User Interfaces for

Supporting Innovation’, ACM Transactions on Computer-Human Interaction, vol 7, no 1, pp114-138

• Lubart, T, 2005, ‘How can computers be partners in the creative process’, Int J Human-Computer Studies 63, pp365-369

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