PROFESSIONAL SERVICESnWBENC Certified Women Owned Business Certificate 2005111735

ISO 9001:2008 Registered

Professional Services SolutionsSolutions that maximize the ROI on your Technology Investments

PROFESSIONAL SERVICES• Data Center • Desktop Management• Messaging• Microsoft Consulting• Networking• Security• Unified Communications• Virtualization• Wireless

MANAGED SERVICES• Systems Monitoring• 24/7 Fully Managed Services• After Hours Support Services• Custom Tools/Standard Tools

There are 8 steps in ConRes’ Proven Enabling Methodology framework. Following the 8 steps ensures successful solu-tions that maximize the ROI on your technology investments.

The list below includes the standard offerings in the Professional Services Solu-tions area. Please contact your Conti-nental Resources, Inc. (ConRes) account representative or Professional Services (PS) solution manager with your special requirements.

Content Networking• Content Edge Delivery• Content Switching• Global Traffic Management• Content Routing • Content Distribution/Management

Datacenter Services• Datacenter Moves/Migrations• Datacenter Discovery and Assessment• Staging/Warehouse Services

Desktop Management• Server Management• OS Deployment/Migration• Mobile Device Management• Desktop Security

Directory Services• Microsoft Active Directory

Information Lifecycle Management• Disaster Recovery & Backup• High Availability/Data Continuity• Storage• Email Archiving

IPT – VoIP• ROI Analysis/Network Convergence

Design

• Scalable IPT Solutions• Conferencing Solutions• Application Integration• Unified Messaging

Managed Services• 24/7 Support Services• After Hours Services• Systems Monitoring• Custom Tools & Services

Messaging• Microsoft Exchange Server• Unified Messaging/Cisco IP Telephony• Email Archiving• Mobile Email Solutions• Microsoft Exchange Security• Networking (Routing /Switching)

S O L U T I O N B R I E F

Continental Resources, Inc. | 800.937.4688Local Contacts: Boston | Chicago | Connecticut | Los Angeles | New Jersey New York City | Philadelphia | San Diego | Texas | Washington DCHeadquarters: 175 Middlesex Turnpike, Ste 1 | Bedford, MA 01730-9137sni.conres.com© 2010 Continental Resources, Inc. Specifications subject to change without notice. Continental Resources not responsible for typographical errors. All product and manufacturer names are trademarks or registered trademarks of their respective companies. Printed in U.S.A. PROFESSIONAL SERVICES

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1. BUSINESS DISCOVERY2. ASSESS CURRENT STATE3. GAP ANALYSIS4. SOLUTION DESIGN5. PLAN & TEST6. IMPLEMENT7. SUPPORT/TRANSITION8. MONITOR

PROVEN ENABLING METHODOLOGY®

To provide the most secure and useful solutions, ConRes follows a Proven Enabling Methodology, a structured approach and framework to plan, design, implement and optimize unique solutions.

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• Discovery/Assessments• LAN/WAN Networking• Staging/Warehouse Services

Security• Network/Desktop/Wireless Security• Complete Assessments• Firewalls/VPN• Intrusion Detection/Prevention• Network Access Control• Enterprise Anti-Virus• Spyware/Adware/Malware Solutions• Patch Management• Day Zero Threat Mitigation/Prevention

VMware Virtualization• Consolidation• Disaster Recovery• High Availability• Optimization• Business Continuity

Wireless• Unified Wireless Networking• End-to-End Wireless Solutions• Wireless Site Surveys/Design Service

About ConResBuild a better IT infrastructure and data center, maximize your choice of IT prod-ucts and services, and strengthen your ROI – with the friendly professionals at ConRes, your hybrid VAR™. As a hybrid, ConRes brings you the range of products you’d ex-pect from a distributor combined with the services and support you’d expect from a traditional VAR.

You receive unbiased, IT data center and infrastructure solutions from ConRes…all supported by 45 years of experience and financial stability. If you’re an IT Profes-sional in business, academia or government, you can rely on ConRes for enterprise-class solutions ranging from virtualization, disaster recovery, unified communications, cloud computing, security, and networking to UNIX®, Linux®, and Windows®.

“The Professional Services Group at ConRes is dedicated to helping you achieve tangible, strategic, lasting results by

designing and implementing unique solutions that address your intricate business issues.”

-Louis Novakis, Solutions Director

S O L U T I O N B R I E F

ConRes 1082-0909-1.5