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Voice Over IP (VoIP) is the ability to communicate over the Internet using voice instead of text or static images. Skype, Google Voice and Google+ have brought VoIP to the mainstream. These services can tie individuals together with live webcams, cheap-to-free international calling and web to landline calling. Learn how libraries can use these tools to connect with users and enhance library services.
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Diana Silveira, Novare Library ServicesLunch & Learn: Voice Over
IP
[email protected] 877.816.9638
www.slideshare.net/dee987
What is VoIP?
Short for Voice over Internet Protocol. A protocol for transmitting the human voice in digital form over the Internet or other networks as an audio stream, instead of using traditional telephone lines. VoIP uses the Internet Protocol (IP), but is not limited to communication by computer—even phone-to-phone communication can be conducted using this technology.
The American Heritage® Science Dictionary
Source: http://dictionary.reference.com/browse/voip
The future is…
Collaboration
BORDERLESS
Instant
Free on Skype• Video Chat One-on-
One (includes screen share)
• Conference Call with other Skype Accounts
• Document Sharing
• IM others on Skype
With Skype Credits
• Call Landlines
• Cheap International Calling
• Call Forwarding
• SMS
• Skype Number to Go
With Skype Business• Group Video Calling
• Replace Traditional Phone System
• Buy by “Channels”
• Always Available
Skype Toys
Voice and Text to Email
Hangouts• Webcams
• 10 People at a time
• Collaborate with Screenshare, Sketchpad, YouTube, and Google Docs
• FREE
COLLABORATE
Hangouts work on some
phones now!
Create a Hangout• Login to Google+
• Click “Start a Hangout”
• Invite People
Other VoIP Options• Vontage• Twilio • OnSay
In Libraries
Reference
Interviews & Staff Collaboration/Meetings
Image Source: http://www.flickr.com/photos/usfbps/4596463191/sizes/o/in/photostream/.
The new conference call
Programming for All Ages
Image source: http://www.flickr.com/photos/goincase/4634058176/sizes/l/in/photostream/
Author Chats
Special Guests – Bring in the Experts
Image source: http://www.flickr.com/photos/tara_siuk/3669488247/sizes/o/in/photostream/
Virtual Book Club
Image source: http://www.flickr.com/photos/juggernautco/1110787309/sizes/o/in/photostream/
Foreign Languages & Culture
Image Source: http://www.flickr.com/photos/babasteve/5418324230/sizes/l/in/photostream/
Learn a Foreign Language Program
Tutoring Programs
Image Source: http://www.flickr.com/photos/shanastine/4148667773/sizes/l/in/photostream/
Multi-Location Programs
Image source: http://tlcommunity.blogspot.com/2010_03_01_archive.html
Oral Histories
Image source: http://64.38.12.138/news/2009/015070.asp
Interact
Connect Families
Collaborate
More!• Mixxer• TakingITGlobal• Special speakers • Virtual Reference• Distance Education• http://www.schoollibraryjournal.com/article/CA6673572.htm From Linda
• Cooking Classes• ePals• Troubleshooting• Share files, IM etc.• Be creative!
Questions?
Image source: http://www.flickr.com/photos/oregondot/4132135156/
Contact
facebook.com/novarelibraryservices
@novarelibrary
Novarelibrary.com/news
delicious.com/dee987/VoIP
[email protected] 877.816.9638www.slideshare.net/dee987
