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FACEBOOK MARKETING BOOTCAMP © FullSIX 20092010 Strictly confiden8al, all rights reserved www.fullsix.it Viale del Ghisallo 20, 20151 Milano, Italy Phone +39 02 899 68 1 Fax +39 02 899 68 556

Fullsix - Facebook Marketing Bootcamp

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Page 1: Fullsix - Facebook Marketing Bootcamp

FACEBOOK MARKETING BOOTCAMP

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 2: Fullsix - Facebook Marketing Bootcamp

BEN TROVATI

Alessio Angiolillohead of DMC

performancesocial media

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 3: Fullsix - Facebook Marketing Bootcamp

THE RECENT PRESENTFullsix and Facebook - the last cases

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 4: Fullsix - Facebook Marketing Bootcamp

Vodafone 360

This is a banner that allows, after

the log in, to compose the user

account name using pictures of

his Facebook friends pictures.

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 5: Fullsix - Facebook Marketing Bootcamp

Panetteria Maiello

It is an application in witch

user can find all the

Panetteria Maiello Episodes.

A famous Italian Web comedy

Vodafone reached

1.000.000 likes.

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 6: Fullsix - Facebook Marketing Bootcamp

THE PRESENT PRESENTwhat’s hot

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 7: Fullsix - Facebook Marketing Bootcamp

FullReader

Fullsix releases its first own app.

A qr code reader allowing

sharing every content

everywhere.

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 8: Fullsix - Facebook Marketing Bootcamp

Yoga FruttyCao

In 3 weeks the FruttyCao fanpage

reached 1.450 discussions.

• set up page

• community management

• Feed conversation

on a very vertical community

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 9: Fullsix - Facebook Marketing Bootcamp

Da off a on lineSocial streaming Barilla

An app with 3 kinds of

streaming:

• video

• twitter feeds and comments

• facebook live chat.

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 10: Fullsix - Facebook Marketing Bootcamp

THE PRESENT FUTUREsocial currency

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 11: Fullsix - Facebook Marketing Bootcamp

THE END OF BUSINESS AS USUAL

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

The End of Business As Usual

explores each layer of the

complex consumer revolution

that is changing the future of

business, media, and culture.

Page 12: Fullsix - Facebook Marketing Bootcamp

SOCIAL COMMERCE

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 13: Fullsix - Facebook Marketing Bootcamp

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 14: Fullsix - Facebook Marketing Bootcamp

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

2. Involvement GAMIFICATION  OF  PURCHASE  INTENT

1. Currency FACEBOOK  CREDITS

OUR KEY INTERESTS

Page 15: Fullsix - Facebook Marketing Bootcamp

Sharing

Email  Signup Fans

User  Generated  ContentReferrals

RegistraDons

Purchase

Tweets

Check-­‐ins

SMS  Signup

In-­‐Store

Contest  Entries

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

AS INCENTIVES FOR…

Page 16: Fullsix - Facebook Marketing Bootcamp

Marketers  

Gives  a  FB  Credits  as  incen8ve  for  purchase  or  visits  o  check  in…

Users  accumulate  FB  Credits  (wallet)

Users  purchase  goods  on  Facebook

Main  benefits:

Loyalty

Incremental  sales

ROI  on  MKT  ac8vi8es

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 17: Fullsix - Facebook Marketing Bootcamp

Category Results Client

Advertising • CTR’s on FB ads were 3x higher on average• Record low CPA’s (-65%) compared to other ad copy

Fan Engagement

• Increase Fan Count (+1000% increase – from 150k to 1.8M fans in 6 mos.)

• Lower Fan Abandonment (-35%)

Virality • Customers share 60-70% of the time • Viral Shares account for 30% of incremental actions

Incremental Sales • Higher on site conversion rate (3x) • Top affiliate performing driver (15,000 orders during Mothers Day / V-Day)

Public Case Studies: http://ads.ak.facebook.com/ads/FacebookAds/1800Flowers_CaseStudy.pdf (1800 Flowers) https://ifeelgoods.box.net/shared/9dm412ikagtpzx91pfd8 (Ice.com)

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

FACEBOOK CREDITS PROMOTIONS HAVE IMPROVED RETAILER METRICS :

Page 18: Fullsix - Facebook Marketing Bootcamp

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

Page 19: Fullsix - Facebook Marketing Bootcamp

1. Currency

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

FACEBOOK  CREDITS

2. Involvement

OUR KEY INTERESTS

GAMIFICATION  OF  PURCHASE  INTENT

Page 20: Fullsix - Facebook Marketing Bootcamp

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556

www.badgeminton.it

Page 21: Fullsix - Facebook Marketing Bootcamp

T H A N K S

©  FullSIX  2009-­‐2010  -­‐  Strictly  confiden8al,  all  rights  reserved  -­‐  www.fullsix.it  -­‐  Viale  del  Ghisallo  20,  20151  Milano,  Italy  -­‐  Phone  +39  02  899  68  1  -­‐  Fax  +39  02  899  68  556