69
Pinterest for Business Pam Moore CEO / Founder Marketing Nutz Host: Social Zoom Factor cial Fresh 2016

Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Embed Size (px)

Citation preview

Page 1: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Pinterest for Business

Pam Moore CEO / FounderMarketing NutzHost: Social Zoom Factor

Social Fresh 2016

Page 2: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

agenda

• why Pinterest for biz?• case studies • 7 step success strategy

Page 3: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

the point of inspiration is changing

Page 4: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

YOU are the media

Page 5: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Pinterest for biz?

Page 6: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

human brain processes visuals 60,000 times faster than decoding text!

Page 7: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• Pinners see themselves as trend seekers, early adopters

• Believe Pinterest is a great resource for trends, styles & new things to try

what drives them?

Page 8: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 110 million daily active users• 175 million registered users • 90% female / 29% male• 75% more males than 2014** • 49% US women online use

Pinterest• 70% household purchasing

decisions made by women

who are they?

**Ahology 2015 Report

Page 9: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 90% users are women• 70% household

purchasing decisions made by women

• 41% users have avg household income $50k+

who are they?

9

*Source: Ahology

Page 10: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• Age– 18-29 = 34%

30-49 = 28% 50-64 = 27%

• 9% Hispanics; up 6% fr 2014. 11% active pinners / 14% daily pinners.*

who are they?

*Source: Ahology

Page 11: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 45% college graduate or post graduate

• 56% employed, 15% homemaker, 12% unemployed, 10% students

• More likely to be single & living alone (33%) and less likely to be divorced (9%)

they are college educated, working

*Source: Ahology

Page 12: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 60% from USA, followed by India, UK, Brazil & Canada

• Site now available 30+ languages with offices in London, Paris, Berlin, Brazil, Tokyo

they are global

*Source: Ahology

Page 13: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 50% of those who notice promoted pins click to get more info.

• 40% made a purchase, suggesting promoted pins inspire future action!

they respond to promoted content

Page 14: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

they try new things• Pinterest inspires action

– 2/3 active pinners / 84% daily pinners inspired to try something new once a week or more

– 73% active pinners / 89% daily pinners have purchased something new they discovered on Pinterest

Page 15: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• buy • opt in • share• try• read • click

they take action

Page 16: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• more than 1/3 (36%) & 60% daily pinners access Pinterest once a day or more using smart phone.

• half of active pinners 48% & 77% daily pinners do so at least several times /w eek

they are mobile

16

Page 17: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

67% active / 86% daily pinners have accessed Pinterest while shopping to buy something they pinned

they reference

Page 18: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• 14 minutes = avg site visit

• 30% prefer over watching TV

they hang out

Page 19: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

most common destination for users who click on a pin is a blog!

they read

Source: coschedule infographic

Page 20: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Pinterest = 90% social media shares on the web

they share

Page 21: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• invest now to harvest tomorrow

• best if you have an integrated digital, social platform that supports your business, not just your pins or boards

• inspiration, ideation, conversion and community focused

strategy and approach

Page 22: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Case studies (demo)

Page 23: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

7 success strategies

Page 24: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

1. start with a Plan

• know your goals• know your customer • how will you measure success?

Page 25: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• brand awareness?• website / blog traffic• sales• grow email list• build community

what’s your goal?

Page 26: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• what are your top business goals?

• business goals aligned to digital marketing and social media

• key performance indicators (KPIs)

measure success

Page 27: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

2. do your research

Page 28: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

do you really know your customer?

Source: ZenDesk

Page 29: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• drive sales strategies for your brand

• understand sharing behavior

• prioritize products & services

• Identify & prioritize content your audience is interested in

use Pinterest for research

Page 30: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Pinterest.com/source/yourdomain

who is pinning your content?

Page 31: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Pinterest.com/source/yourdomainwho is pinning your content?

31

Page 32: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

who is viewing your pins?

analytics.pinterest.com

Page 33: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

what are their interests?

analytics.pinterest.com

Page 34: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

what are their interests?

analytics.pinterest.com

Page 35: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

3. lay your foundation

Page 36: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

business.pinterest.com setup business account

Page 37: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

business.pinterest.com

convert personal account to business

Page 38: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• Business.pinterest.com YOU DIT IT!

Page 39: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• product• app• place• article• map• recipe

rich pins

Page 40: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• pinners buy products without ever leaving Pinterest!

• if using BigCommerce, Demandware, Magento, Shopify, IBM Commerce you can start now. If not, get on waitlist!

buyable pins

Page 41: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

drive desired action!

Page 42: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

P = People O = Objectives S = Strategy T = Technology

don’t start with technology

Text POSTWORKSHEET to 33444 to download audience worksheet

Page 43: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Communities Create Markets

Opportunity Harvest

Free member

Paid member

Loyal evangelist

Community Zone Customer Zone

$$

Page 44: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• Works when you are not working!

• Consistent brand architecture

• Helps audience achieve their goals

Build Integrated Platform

Page 45: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Blog • Home base • Stays with you always • Tell stories• Thought leadership • Integrated platform for

social presence• Ignite OPCs via

syndication & guest blogging

Page 46: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Source: Quicksprout

Email subscribers 3 times more likely to share content via social media than other visitors

Increase conversion rates / salesNurture relationships Data collection Brand awareness

Page 47: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

4. Content strategy

Page 48: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

DIGITAL AND SOCIAL BODY LANGUAGE…. YOUR ACTIONS SPEAK LOUDER THAN YOUR WORDS

Page 49: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

BE YOU!

Page 50: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Determine Your Message TiersNot all content has equal weight or value

Tier 1: Vision

Tier 2

Tier 3

Tier 4 Tier 4

Tier 3

Tier 4 Tier 4

Tier 3

Tier 4 Tier 4

Page 51: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Stay Fresh

Page 52: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

5. Build your funnel

Page 53: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

PERSONALIZED EXPERIENCE• Who is your customer and

what is important to them?

• Behaviors • Preferences • How, when and where do

they use what screens• Context for why they use

screens (mobile, desktop, tablet)

Page 54: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

You need a landing pageHelps your customer learn quickly… • Who you are• What you can do to help them • Why they should buy from you • What action you want them to take • Think one customer, one page, one message

Don’t just send people to your website home page or shopping cart product page

Page 55: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

1. define your goal2. determine the offer3. build the platform to convert4. attract desired customers5. measure the result 6. tweak, rinse and repeat

awarenessinterest

consideration

purchase

CONVERSION FUNNELS ARE MORE COMPLICATED THAN THEY LOOK

Page 56: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

conversion rate… The % of visitors who complete a goal, as set by the site owner. Test methods, such as split testing or A/B testing help measure headlines, copy, images, social proof elements and content to help convert more visitors into customers.

Page 57: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Conversion Rate Optimization

Conversion optimization, or conversion rate optimization (CRO) is the method of creating an experience for a website or landing page visitor with the goal of increasing the percentage of visitors that convert into customers.

Source: Wikipedia

Page 58: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

why conversion rate optimization (CRO)?Increased

– leads– roi – sales– happy customers – better sleep at night

Page 59: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

CRO optimization factorsPlanning Goals Value proposition Call to action Trust Security Buyer’s journey Findability / Searchability Visual design Color psychology LayoutVisual quality Headlines

Mobile responsive siteNavigationButton content Button color Delivery on promise CommunicationReadabilityLanguageTerminology Contact forms Load time of site / page Browser compatibility Up-sell / Cross-Sell Social proof

Page 60: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

CRO testing 1. Define goal and metrics for success2. Designate a landing page where conversion will occur3. Determine elements on landing page to test 4. Create variations of the key elements you want to test 5. Choose A/B testing tools to use

Page 61: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

6. Promote and advertise

6. advertise & promote!

Page 62: Pinterest for Business, Pam Moore, Social Fresh Conference 2016
Page 63: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

pick your goal: • awareness

(eCPM – cost per 1000 impressions)

• engagement (eCPE – cost per engagement)

• traffic (eCPC – cost per click)

Promoted pins

Page 64: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

pick your goal: • page visits• sign ups (newsletter, email etc.)

• custom conversions

track actions: • clicks • repins + closeups • views

track conversions

Page 65: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

7. Tweak. Rinse. Repeat. Optimize

Page 66: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• keep aligned to goals & objectives• use a content calendar• clean up & organize boards • validate & test links• re-prioritize placement of content • remove out dated content • remove double pins

refresh monthly

66

Page 67: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

• Pinterest Insights• Tailwind (scheduling) • Buffer (scheduling) • Canva• Picmonkey • Social Warfare wordpress

plugin (Rich Pins, sharing)• Leadpages.net• Google Analytics

Pinterest & platform tools

Page 68: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

1. Start with a plan 2. Do your research3. Lay your foundation 4. Content strategy 5. Build your funnel 6. Advertise & promote 7. Tweak. Rinse.

Repeat. Optimize.

7 step success strategy

Page 69: Pinterest for Business, Pam Moore, Social Fresh Conference 2016

Questions? Pam MooreCEO / Founder Marketing Nutz@pammktgnutpammarketingnut.comthemarketingnutz.comsocialzoomfactor.comsocialprofitfactor.com