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Creating an effective PR foundation and strategies Author Hariom Sharan [email protected]

Creating an effective PR foundation and strategies

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Page 1: Creating an effective PR foundation and strategies

Creating an effective PR foundation and strategies

AuthorHariom [email protected]

Page 2: Creating an effective PR foundation and strategies

PR Strategies outline & process

Profiling Media Space Team Structure

ImplementationCommunication

PlanAudience

Page 3: Creating an effective PR foundation and strategies

Publicity is absolutely critical. A good PR story is infinitely more effective than a front page of Ad.

Richard Branson

Founder at Virgin Group

Page 4: Creating an effective PR foundation and strategies

If I was down to last dollar, I would spend it on public relations.

Bill Gates

Chairman, Microsoft

Page 5: Creating an effective PR foundation and strategies

Why PR & Communication Strategies?

Page 6: Creating an effective PR foundation and strategies

Brand Equity

Brand Awareness Brand Attribute Brand Loyalty Perceived Quality

PR strategies to identify1

Page 7: Creating an effective PR foundation and strategies

Brand AwarenessCustomer attitude and behaviour related to purchase

PR strategies to identify

2

Page 8: Creating an effective PR foundation and strategies

PR strategies to identify

Corporate Reputation

3

Page 9: Creating an effective PR foundation and strategies

Corporate reputation more important than everSource: Foghound

Page 10: Creating an effective PR foundation and strategies

Successful PR strategies start from profiling/Current Perspective

Ask from yourself genuinely

Page 11: Creating an effective PR foundation and strategies

Does your organization need fresh PR strategies & plan or need to do corrections in existing one?

1

Page 12: Creating an effective PR foundation and strategies

Do you have dedicated resource/s for PR?

2

Page 13: Creating an effective PR foundation and strategies

How much you had invested in PR and what was the outcome?

Ask

3

Page 14: Creating an effective PR foundation and strategies

S M A R TSpecific Measurable Attainable Result

oriented

Time - Bound

Have your goals were SMART?

Ask4

Page 15: Creating an effective PR foundation and strategies

Have youcreated SWOT Analysis?

S W

O T

Strength Weaknesses

opportunities Threats

Internal Factors

External Factors

Positive Negative

4

Page 16: Creating an effective PR foundation and strategies

What is your success matrix to measure ROI from PR activities?

5

Page 17: Creating an effective PR foundation and strategies

Define Objectives

Page 18: Creating an effective PR foundation and strategies

Build Brand Identity & Credibility

To position “Company” as one of the leading organizations for “Value Proposition’ of Industry across location.

Highlight the history of the company and its expertise ranging across various industries and segments.

Objective1

Page 19: Creating an effective PR foundation and strategies

Build Corporate/Spokesperson and Solutions Profiling in Media

To position spokesperson of the company as an industry thought leader with sound knowledge across various industries.

Objective2

Page 20: Creating an effective PR foundation and strategies

Support Marketing Initiative and Suggestive PR Activities

To create a strong niche for the Solutions offered by the organization

Objective3

Page 21: Creating an effective PR foundation and strategies

Media Exposure for the Solutions /Services and Application

To increase the visibility of the brand across all the relevant media platforms

Objective4

Page 22: Creating an effective PR foundation and strategies

80 20Rule

If you’re trying to deliver a message to an audience of thousands, in the hope of starting a conversation with a few tens of people, why not focus 80% percent of your efforts on delivering the right message to the 20%, at an appropriate time, via the right channel?

Page 23: Creating an effective PR foundation and strategies

Industry Association

Customer profile

Industry Profile

Key Opinion Leaders

Industry Analysts

Define Target Audience

Page 24: Creating an effective PR foundation and strategies

Define PR Approach

Building Brand Equity

Devise PR Campaign

Advocate Marketing

Influence the

influencer

Build Thought Leader

Personality

Page 25: Creating an effective PR foundation and strategies

Brand

Building

• Create a brand standardization across print/online media

Highlight

Benefits

• Create a competitive separation

Strategy

• Mention the focused strategies not tactics.

Leveraging relationship and industry position Building Mindshare Creating Evangelists

Page 26: Creating an effective PR foundation and strategies

Spokesperson Profiling: – The activity will focus on creating media coverage for the spokesperson of the company in newspapers/business magazines/trade magazines/ Television Channel

Corporate Stories: – The activity will focus on creating media coverage's for company highlighting achievement, announcing new development etc. in financial newspaper/ business magazines/ trade magazines

Industry Inputs: – Participating in the industry story, helps in positioning the company as one of the leaders in the industry

Speaker Opportunities at Industry Forums: Identifying speaker opportunity in important industry forum, and coordinating for seeking speaker opportunity (paid/non paid) for the company’s spokesperson.

Article at Blogs and social media: Identifying business concern blogs, SMM and publish company’s spokesperson articles.

Define Corporate PR

Page 27: Creating an effective PR foundation and strategies

Top Executive Visibility/

Media Outreach:

Program to promote the top executives of Company as its Brand ambassadors and thought leaders in the industry

One –On-One

Interactions

Plug-ins in the industry

stories

Bylined article on

the related industry

Meet the Editors initiative

Corporate press

release

Define Corporate PR

Page 28: Creating an effective PR foundation and strategies

Spokespeople profiling:

Identify and profile key spokespeople from Company forn One to One interactions and editorial opportunities.

Plug in quotes and statements of experience and latest industry trends from spokespeople across industry relevant publications

Position spokespeople at various speaker platforms

Personality Building

Page 29: Creating an effective PR foundation and strategies

PR Activities: Traditional Media

Med

ia

Uni

vers

e

National Dailies

Mainlines

FinancialsRegionalMedia

Electronic Media

Magazines

VerticalPublications

Business

GeneralTrade Publications

Online

Mainstream

Trade

PR Campaigns

Thought Leadership Platforms

Media Engagement Channels Vertical Engagement Platforms

Evangelization Programs

Page 30: Creating an effective PR foundation and strategies

PR Activities: Online Media

• Inbound link-building• Content Creation• Blogs• Feeds (RSS)• eNewswire• Press release• Running competitions

Attracting Visitors

Engagement & Dialogue

Building Buzz

Risk Mitigation

1

Page 31: Creating an effective PR foundation and strategies

PR Activities: Online Media

• Survey & Polls• Social Media Marketing• Blog• eNewsletter• Influence media owners

Attracting Visitors

Engagement & Dialogue

Building Buzz

Risk Mitigation

2

Page 32: Creating an effective PR foundation and strategies

PR Activities: Online Media

• Post awards & credential on Social Media.• Press release• Social Media• Video Sharing• Viral Videos• Influence media owners

Attracting Visitors

Engagement & Dialogue

Building Buzz

Risk Mitigation

3

Page 33: Creating an effective PR foundation and strategies

PR Activities: Online Media

• Social Media Marketing• Blog• Video Sharing• Brand protection content sharing• Influence media owners

Attracting Visitors

Engagement & Dialogue

Building Buzz

Risk Mitigation

4

Page 34: Creating an effective PR foundation and strategies

• Inbound link-building• Content Creation• Blogs• Feeds (RSS)• eNewswire• Press release• Running competitions

Attracting Visitors

Engagement & Communication

Building Buzz Risk Mitigation

PR

• Survey & Polls• Social Media

Marketing• Blog• eNewsletter• Influence media

owners

• Social Media Marketing

• Blog• Video Sharing• Brand protection

content sharing• Influence media

owners

• Post awards & credential on Social Media.

• Press release• Social Media• Video Sharing• Viral Videos• Influence media

owners

PR Activities: Online Media

Page 35: Creating an effective PR foundation and strategies

OutputsContact/response level

Reach, Content

OutcomesPerception/

Behaviors LevelKnowledge, opinions,

Attitude

Business ResultsBusiness levelAdded Value

FrequencyVisits

ProminenceReader Contacts

TonalityMessage ImpactShare of Voice

Journalist inquiries...

AwarenessComprehension

RecollectionRecognitionCredibility

Image ChangesRecommendations

Purchasing intentions...

Revenue / turnoverContacts ClosedReputation value

Brand ValuePrice-Effort Ratio

Market ShareStock Price

Employee Retention...

Impact on Media / Channel

Impact on Target Groups

Impact on Organizations

Measuring communications on three impact levels

Source: AMEC 2012

Page 36: Creating an effective PR foundation and strategies

PR - Measuring Success Matrix

Page 37: Creating an effective PR foundation and strategies

No. of times, company articles found in trade journal excluding ads

1

Page 38: Creating an effective PR foundation and strategies

Brand loyalty and advocacy index

2

Page 39: Creating an effective PR foundation and strategies

Customer Delight index3

Page 40: Creating an effective PR foundation and strategies

Through online/social media

New social media followers

New referral links; Increased organic website

traffic; or New leads or sign-ups

Viral impact on online Media

No. newswire published

4

Page 41: Creating an effective PR foundation and strategies

No. of success stories created

5

Page 42: Creating an effective PR foundation and strategies

No. of Customer survey conducted for Brand awareness/Customer Satisfaction etc.

6

Page 43: Creating an effective PR foundation and strategies

Team StructureThought Leaders

Content and Graphic Creators

Managing Editors

Media Owners

Digital & Online Marketing expertise

Team Lead

Page 44: Creating an effective PR foundation and strategies

Birds Eye open doors to world’s first pay-by-Instagram restaurant

Frozen food brand Birds Eye has opened the doors to a pop-up restaurant called ‘The Picture House’ at the Ice Tank in Soho, London.Diners are invited to pay for their bill by taking a photo of their food and sharing it on Instagram with the hashtag #BirdsEyeInspirations

he campaign is to promote the brand’s new Inspirations range, which will also be promoted through a multi-media campaign including TV, digital, POS and a three month sampling campaign. The Picture House will visit Manchester and Leeds next month.

The pop-up concept follows research by Birds Eye that show 52% of people ‘regularly’ take pictures of their meals and 11% take at least one picture of their food a week. Source: The Drum and Marketing

Page 45: Creating an effective PR foundation and strategies

Airbnb float furnished house down the River Thames

There is a famous saying that if you’re stuck for ideas, then just float something down the River Thames and Airbnb did exactly that.

This morning an idyllic and fully functioning house that weighed over 70 tons casually floated down the Thames. The house contained two bedrooms, a living room, a working bathroom and a garden.

The house will be continuing to float down the Thames for the remainder of the week, as part of a campaign that aims to highlight the new rules on home sharing, allowing Londoners to share their homes with travellers for up to 90 days a year.

Source: Craig Knowles

Page 46: Creating an effective PR foundation and strategies

Facebook turns the London Eye into big UK election pie chart

Facebook is using The London Eye to show how people in the United Kingdom have been engaging with the election so far on the platform.

Launched today (Friday 1st May) Facebook says it hopes the large-scale data visualisation, perfectly located near Westminster, will help increase actual voter turnout on election day.According to Facebook there have been around 52 million interactions on Facebook connected to the May 7th vote, with UKIP being the-most talked about, clocking up 15.6 million of those. A like, share or comment counts as a single interaction.

After UKIP, the Conservatives were the second most-discussed party with 12.2 million interactions, followed by Labour with 9.7 million, the Liberal Democrats with 2 million, the Scottish National Party with 2 million and the Green Party with 1.3 million.The London Eye will show an updated result every night at 9.30PM until the election day. Source: ITV and Marketing

Page 47: Creating an effective PR foundation and strategies

Carlsberg spoofs ‘beach body ready’ ads with speedy reactive billboard

In an impressively speedy reactive PR move, beer brand Carlsberg snapped up ad space next to the “beach body ready” Protein World ads Twitter’s been going MENTAL over for the last week.

The cross-track projections are running at London Euston, Liverpool Street and Embankment stations from Thursday (April 30, 2015) to Sunday (May 3, 2015).Protein World’s ‘beach body ready’ campaign, which has been rolled out across multiple sites across the London underground network, provoked a backlash, with an online petition to remove the ads receiving more than 60,000 signatures.

Source: prexamples

Page 48: Creating an effective PR foundation and strategies

We have discussed

PR Strategy outline & process Why PR & Communication Strategies? PR Strategies Define Objectives PR Approach Corporate PR PR Activities traditional & Online Measuring PR Success Matrix Successful PR examples