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1 Jennifer Shine Dyer M.D., M.P.H Jennifer Shine Dyer M.D., M.P.H . . Mobile Health Entrepreneur Mobile Health Entrepreneur Duet Health Duet Health Columbus, Ohio Columbus, Ohio May 2012 May 2012 Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship

Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

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Page 1: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

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Jennifer Shine Dyer M.D., M.P.HJennifer Shine Dyer M.D., M.P.H..Mobile Health EntrepreneurMobile Health Entrepreneur

Duet HealthDuet HealthColumbus, OhioColumbus, Ohio

May 2012May 2012

Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship

Page 2: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

• Pediatric Endocrinologist

• Health Behavioralist (MPH)

• Problem-solving technology entrepreneur

• Social media enthusiast (@EndoGoddess)

Page 3: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

2007: Health Literacy, Online 2007: Health Literacy, Online ContentContent

Page 4: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer
Page 5: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer
Page 6: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer
Page 7: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

2009: Twitter2009: Twitter

Page 8: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Used an app for the first time when I bought my iPhone, 2009

Page 9: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Bolus Reminder App, 2010Bolus Reminder App, 2010• When: Fall 2010 (never

released in App Store)

• Who: Dyer teen patients with diabetes on insulin

• Why: Automate personalized weekly SMS texting protocol

• How: Master phone has app, patient phones SMS texting only

Page 10: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App, 2011EndoGoddess App, 2011• When: September 2011, Apple

App Store

• Who: any patients with diabetes on insulin (teens, young adults)

• Why: motivate, educate, trigger behavior of checking glucoses 4X /day

• How: self-entry glucose journal, iTunes rewards, diabetes online community motivating quotes

Page 11: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer
Page 12: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

BasalBasal InsulinInsulin

Prandial Boluses

Insu

lin

0hr 24hr

BG

mg

/dl

Intensive Basal Bolus TherapyIntensive Basal Bolus Therapy

Page 13: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Meal BolusMeal Bolus

Page 14: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Pump download, missed meal bolusesPump download, missed meal boluses

Page 15: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Barriers to Bolus Adherence:Barriers to Bolus Adherence:

• No insurance• Low socioeconomic

status• Reduced health

literacy• Lack of frequent office

contact• Over/under

involvement of family• Family conflict

• Depression• Adjustment disorder

with chronic disease• Eating disorder

(diabulimia)• Forgetfulness • Fear of low blood

glucose reaction• Peer pressure

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HypothesisHypothesis

• Weekly personalized and interactive engagement via texting with the physician will improve meal bolus mindfulness and reduce hgba1c % within 3 months (at next clinic visit) in teens with type 1 diabetes.

Page 21: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

MethodsMethodsWeekly Texting Protocol (Thursdays at 5pm)Weekly Texting Protocol (Thursdays at 5pm)• Initial greeting message• Customized question unique to each patient’s

interests (how is your lacrosse team playing?, how did your finals go?, how is marching band?, did you have fun 4-wheeling last week?)

• Questions specific to diabetes adherence: glucose testing, meal boluses, frequency of high glucoses, frequency of low glucoses

• Conclusion message stating continuation of text messaging at regularly scheduled time

Page 22: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

ResultsResults

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External Internet Services: Facilitate initial programming, Facilitate operations ofExternal Internet Services: Facilitate initial programming, Facilitate operations ofSMS texting delivery and storageSMS texting delivery and storage

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Page 26: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Nick

Jonas

Music

Also loves Frappuccinos.

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Page 28: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Hey Nick! I’ve added you to my address book!

Cool. Thanks! Keep rockin’ Dr. Dyer.

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Dr. Dyer here. Hope the work on the new album is going well.

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Nick. Hope the carb counting is going well. I know u love Frappuccinos! :)

Page 33: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Keep on rocking the boluses, Nick! See you in a few weeks. March 3rd

Page 34: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

What IsnWhat Isn’’t Working?...t Working?...

• Bolus adherence and glucose checks decreased over time

• Needed motivation

• Needed reminders

• Needed more support

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eproximiti.com duethealth.com

35

Page 36: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App EndoGoddess App Hypothesis:Hypothesis:

• Target engagement behavior: glucose checks

• Motivating, educating, triggering this target behavior will lead to improved medication adherence

Page 37: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

BJ Fogg’s Health Behavior BJ Fogg’s Health Behavior ModelModel

Page 38: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Literacy (ability)Literacy (ability)

Make the mobile phone give information at the right time:

• Online content without searching

• Frequently used links

• How-to videos

Page 39: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

TriggerTrigger

Make the mobile phone DO SOMETHING at the right time:

• Send push notifications

• Add calendar events with alarms

• SMS

• CALL

• (Email)

Page 40: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

MotivateMotivate

Make the patient WANT to take their medication:

• Utilize Game Mechanics

• Competition

• Social

Page 41: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Coding at Duet Health EproximitiCoding at Duet Health Eproximiti

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Download from App Store Download from App Store (iOS,Android)(iOS,Android)

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Platforms: iOS vs Android

Page 44: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App: JournalEndoGoddess App: Journal

Page 45: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App: Motivation EndoGoddess App: Motivation

• iTunes rewards points

• Friends/family sponsorship

• Social: daily motivational quotes submission

Page 46: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Motivation from Support•iTunes account deposits

•Social Network supportPositive reinforcement from friends & family: Motivation + rewards

Social Business Model: Social Business Model: Peer & Family Reinforcement/MotivationPeer & Family Reinforcement/Motivation

Page 47: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App: TriggerEndoGoddess App: Trigger

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EndoGoddess App: LiteracyEndoGoddess App: Literacy

Page 49: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

How many diabetes apps are there?

«diabetes» OR «glucose» search oniTunes Norwegian Market

T Chomutare, et al. JMIR, 2011. http://www.jmir.org/2011/3/e65/

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ResultsFeature Prevalence (%)

19/49 Apps Free

Mean Price = $4.00

Modal Price = $3.00

T Chomutare, et al. JMIR, 2011. http://www.jmir.org/2011/3/e65/

Page 51: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

EndoGoddess App Future?EndoGoddess App Future?• EndoGoddess app RCT

• EndoGoddess Kids App

• ?Partnership with medical device (glucometer)

• ?Partnership with pharma for test strips

• ?EMR partnership and integration

• ?Advertisements

Page 52: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Patient Activation Measure Patient Activation Measure (PAM)(PAM)

Page 53: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Device Data IntegrationDevice Data Integration

EndoGoddess App Integration

• Agamatrix Sanofi Aventis iPhone/iPod-linked blood glucose meter iBGStar

• FDA approval in US (December 2011)

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Page 55: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Affordable Care ActAffordable Care Act

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Page 62: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

DC Code-a-thonsDC Code-a-thons

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DC Code-a-thonsDC Code-a-thons

@PhilBaumann @2healthguru@EndoGoddess

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DC Code-a-thonsDC Code-a-thons

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DC Code-a-thonsDC Code-a-thons

Page 66: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Winner: MAYA Food Oasis

• http://vimeo.com/20034533

• @MAYAFoodOasis

Page 67: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Accelerators/VCsAccelerators/VCs

Page 68: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

CrowdfundingCrowdfunding

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The Future:The Future:Insurers To Pay For Quality/PreventionInsurers To Pay For Quality/Prevention

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“The most exciting breakthroughs of the 21st century will not occur because of technology but because of an expanding concept of what it means to be human.”

~John Naisbitt

Page 72: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

endogoddess.blogspot.com/endogoddess.blogspot.com/

Page 73: Keynote - Social-ized Medicine: Apps, Patient Engagement, Entrepreneurship - Dr Jennifer Shine Dyer

Thank You!

[email protected]