Final Report - Dyer

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    Web 2.0 Technologies

    Running Head: WEB 2.0 TECHNOLOGIES

    Web 2.0 Technologies and Student Engagement at

    Colorados Finest Alternative High School

    Dylan Dyer

    May 1, 2010

    University of Colorado Denver

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    Web 2.0 Technologies

    Introduction and Problem Statement

    My name is Dylan Dyer and I am a high school social studies teacher in

    Englewood, Colorado. Currently, there is a strong push from our district to integrate

    Web 2.0 tools, such as Wikispaces and Google Docs, into the classroom in order to

    increase student engagement and achievement. This is an excellent objective for our

    district to have, but because of budget cuts and time issues, there has been a lack of

    professional development and training when it comes to using Web 2.0 tools such as

    Wikispaces and Google Docs for educational purposes.

    In my school, we have an abundance of technology, including eMacs and

    Netbooks, all for student use. These resources should be put to their fullest potential, and

    with the advent of Web 2.0 technologies, there has never been an easier time to use them

    than right now. Because of these reasons, I decided to research the impact that Web 2.0

    tools, specifically Wikispaces and Google Docs, have on student engagement.

    Since there has been no concrete training on how to use Wikispaces or Google

    Docs in my school, my staff members are left with no clear information as to how to use

    these tools in their instruction, or which tools have the most impact on student

    engagement. The research I completed has proven to be useful because it has provided

    evidence as to whether or not Wikispaces and Google Docs positively or negatively

    affect student engagement.

    Purpose and Intended Audience

    My coworkers desperately want to learn how to use technology that benefits them

    and their students. Web 2.0 technologies like Wikispaces and Google Docs provide

    endless opportunities for educators to engage students, but without the proper training

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    and basic understanding of their uses and functions, they may not be used in engaging

    ways. The purpose for my action research project was to research Wikispaces and Google

    Docs in order to discover how these tools are impacting student engagement.

    For my research project, I surveyed students about the use of Wikispaces and

    Google Docs in their educational experience and used this information to benefit my self

    and my fellow co-workers. My findings have provided me with answers to how students

    feel about using Wikispaces and Google Docs in the classroom. I have also shared this

    information with my other staff members to encourage them to make use of these

    powerful tools in their classrooms.

    Research Questions

    The purpose of my action research project was to discover how Wikispaces and

    Google Docs impact student engagement.

    How can my school use Wikispaces and Google Docs in ways that benefit our

    students the most?

    o If I question students about the impact Wikispaces and Google Docs have

    on their engagement in learning, in what ways, if any, will the information

    influence the way these tools are used at my school?

    o Between Wikispaces and Google Docs, which tools do students believe to

    have the highest impact on their engagement? And why?

    o

    How do students feel about the use of Wikispaces and Google Docs at our

    school?

    It was important for me to define what engagement in learning means for the

    students. I decided to use five different criteria to define how students can be engaged

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    in their learning. See questions seven and eight of the student survey (table three) in the

    appendix section to review the five different criteria that defines student engagement.

    Context of Study

    I work for Colorados Finest Alternative High School in Englewood, Colorado.

    Our school has been in existence for over 20 years and has a strong reputation among the

    other alternative high schools in the state. The system that we operate under has proven

    to be very successful with the population that we serve. The majority of the students that

    come to Colorados Finest represent the at-risk population of students from around the

    Denver-Metro area. For many of our students, it is their last chance at graduating and for

    this reason their attitude towards school and overall behavior has changed. For the most

    part, our students want to be at school and are motivated to graduate.

    However, our students, just like all other traditional students, have problems

    becoming motivated about completing schoolwork and applying themselves in the

    classroom. To combat these issues, the staff and students are very fortunate to have

    excellent technological resources within our building. All students utilize the computers

    at least one to two hours a day at the minimum.

    Since our students are using the computers frequently throughout the day, it is

    important that these resources are being used in the best possible ways and have the

    maximum amount of impact on our students. This requires special knowledge and skills

    on the part of the teacher in order to design curriculum that properly infuses the use of

    computers into daily lessons.

    These reasons have motivated me to conduct research that will inform my staff

    about the types of technology (specifically Wikispaces and Google Docs) that have the

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    most significant impact on our students and how these tools are being used in our

    classrooms, from a student perspective.

    Literature Review

    Literature Search Question

    This literature review addressed the research question: How can my school use

    wikis and Google Docs in ways that benefit our students the most?

    Search Procedures

    I performed numerous searches on the Auraria Library Website searching for

    articles from respectable educational journals, such as theEducational Researcherand

    The Education Digest. I searched for key words and topics relating to my literature

    search question including the benefits and overall impact of Web 2.0 tools and

    technologies in an educational setting. Some of the key words I used were: Web 2.0,

    tools, benefits, education, classroom, instruction, wikis, Google Docs.

    Findings

    After examining the literature surrounding the current issue of Web 2.0

    technologies being integrated into the educational setting, it is clear that these

    technologies are a trend that will continue to play a major role in how students are

    educated in the future. The research suggested that these tools have the potential to

    dramatically change the instructional methods and strategies that teachers employ along

    with changing the learning behavior of students (Mills, 2007, p.4).

    Benefits of Web 2.0

    According to Magolda and Platt, Web 2.0 technologies enable hybrid learning

    spaces that travel across physical and cyber spaces according to principles of

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    collaboration and participation (Magol da, & Pl att , 20 09, p. 247). Web 2.0 tools

    strongly encourage, facilitate and most often times require mandatory practices of

    sharing thoughts and information through self-publishing and harnessing the collective

    intelligence of all users to generate information and solve problems (Mills, 2007, p. 4).

    With the implementation of these new tools, teachers have the ability to create exciting

    new learning opportunities and empower students in the classroom by providing them

    with creative, interactive and media oriented academic experiences (OHear, 2006, p. 1).

    Student Demand

    Another powerful trend that was apparent throughout the literature has been that

    of student demand of new technologies in their learning experiences. The 21st century

    student is often called a digital native that feels relatively at ease with Web 2.0

    technologies because they are constantly using them in their personal lives. This has

    created a demand by the students to use these types of technologies in the classroom and

    meet their technological expectations (Har ts ho rn e, & Aj jan, 20 09 , p. 184).

    Integrating these new tools into the classroom has proven to be a challenge because the

    majority of teachers do not fully understand Web 2.0 applications, let alone how they

    could be used in an educational environment (Gr ee nh ow, Ro be li a, & Hu gh es ,

    2009, p. 247).

    Realities of Web 2.0 in the Classroom

    The literature provided many examples of how Web 2.0 technologies couldbe

    used in the classroom and the benefits that canpossiblybe gained from using these tools

    to empower students in their learning. However, one last trend throughout the research

    I gathered was a lack of concrete evidence that suggested that these tools have the ability

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    to increase student engagement. All of the research suggested possible uses for these

    tools and the wonders they can achieve, but it is not clear yet whether or not it has truly

    accomplished these things. According to aLearning, Media and Technology journal

    article, there is little evidence of ground breaking activities related to Web 2.0 tools

    transforming education. The authors of this article also reported that few learners were

    familiar with the complete spectrum of Web 2.0 activities and only a small number were

    engaging in more sophisticated activities, such as producing and publishing self-created

    content for a wider consumption (Lucki n, Clar k, Graber, Logan, & Mee, 2009 ,

    p. 1-3).

    These findings directly related to the research question I was focused on regarding

    Web 2.0 technology (specifically wikis and Google Docs) at my educational institution. I

    was motivated by this research because it provided me with deep background knowledge

    on the history, purpose and possibilities of Web 2.0. However, it encouraged me to

    complete my own research in order to answer the question of how are Web 2.0 tools

    impacting student engagement.

    Quality of Literature

    I believe that the literature I reviewed was credible and trustworthy. I performed

    multiple searches for literature through the Auraria Library Website and pulled articles

    from respectable educational journals. The literature I used was also very recent. With

    the exception of two articles, all literature reviewed was published in 2009. Web 2.0 is a

    relatively new topic and it is a topic that changes frequently, so I was encouraged to find

    the latest and most current information.

    Gap in Literature

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    My findings enforced my belief that there is a lack of information when it comes

    to concrete evidence that supports that Web 2.0 technologies impact student engagement

    in learning. I believe my study was necessary because I was interested in gathering data

    that would help explain whether or not Web 2.0 tools (specifically wikis and Google

    Docs) impact student engagement in learning.

    Literature Review Summary

    Throughout the last century, the question of whether or

    not innovative technology contributes positively to the educational

    experience has been at the center of the educational world. It is

    certain that the 21st century has provided a wide variety of different

    technologies that possess educational potential, which greatly surpass

    those of the past. The technology of the present that is making a

    powerful statement in the educational world is Web 2.0. It is apparent

    is that these tools are a trend in the educational world that will be

    around for a long time and will play an increasingly significant role in

    the classroom of the future. However, determining whether or not this

    technology has clear benefits and positively impacts student

    engagement remains a debatable question.

    Methods

    Participants

    I chose to use students as my participants and collected data from them because it

    is them who ultimately should be benefiting from the use of Wikispaces and Google Docs

    in the classroom. I wanted to know what they had to say about technology use at our

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    school by learning what their reactions were in terms of how wikis and Google Docs

    impacted their engagement in learning.

    Data Gathering Procedures

    Originally, I planned on creating a survey using a Google Doc form/spreadsheet. I

    changed my plan and used the SurveyMonkey online service instead so I could use the

    data analysis tools. I included questions about the students familiarity with and

    knowledge of Wikispaces and Google Docs, specifically, how these tools have been used

    in their classes. I collected information regarding the students perceptions about how

    these tools (wikis and Google Docs) impact their engagement in their academics. Also, I

    collected data from students in my classes and other classes where teachers are using

    wikis and Google Docs.

    Data Analysis Procedures

    I originally planned on analyzing my data using charts and spreadsheets and

    collecting my data using a Google Doc form. However, I altered my plan in order to use

    the online survey tool, SurveyMonkey. This provided me with an easier way to collect

    and analyze my data.

    Quantitative data from students:

    Number of students that are familiar with/used Wikispaces and Google Docs

    Number of students that use both of these tools on a daily basis

    Number of students that have never used these tools in a class at my school

    Number of students that feel like using Wikispaces and Google Docs increase

    their engagement in learning

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    Number of students that feel like using Wikispaces and Google Docs has a

    negative impact on their engagement in learning

    Number of students that feel like they have more control, ownership and

    responsibility over their learning by using Wikispaces and Google Docs

    Number of students that feel like they have less control, ownership and

    responsibility over their learning by using tools

    Schedule

    For the most part, I was able to remain on schedule with the demands of the

    course and my proposed schedule for data gathering and analysis procedures. See table 4

    in the appendix to view the original schedule with few modifications.

    Ethical Procedures

    By participating in the survey, students shared their perceptions and beliefs about

    how Wikispaces and Google Docs are used at our school. Some students might have had

    negative perceptions about these topics and felt uncomfortable sharing their opinions. I

    made sure that all participants knew that the surveys they completed were confidential

    and that they would not be contacted about the information they shared.

    Checks for Rigor

    I originally planned on interviewing several different students in different classes

    with different teachers along with interviewing some staff members as well to ensure

    different perspectives and viewpoints. However, I altered my plan by focusing on the

    student survey to collect my data. I wanted students to offer honest information that was

    not influenced by an in-person interview. I believe that this strategy still allowed a

    well-rounded perspective of how Wikispaces and Google Docs are being used in our

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    school and how they impact student engagement.

    Findings

    After reviewing and categorizing my data utilizing these steps, I was able to draw

    meaningful conclusions that helped address my research questions. Based on the themes

    in my data that directly correlated to my research questions, I have made the following

    conclusions.

    Frequency of Web 2.0 Use

    A large majority of students surveyed at CFAHS are familiar with Wikispaces and

    Google Docs and are currently using both of these tools on a daily basis in order to

    complete course work and assignments. Eighty-nine 89.3% of students surveyed have

    used Wikispaces and 92.9% of students surveyed have used Google Docs to complete

    class work and assignments. 67.9% of students use Wikispaces and 61.8% of students

    use Google Docs at least twice a day to complete class work and assignments. These

    findings make it clear that these two Web 2.0 tools have a large presence in our

    organization.

    Impact of Wikispaces on Student Engagement

    The majority of students surveyed believe that utilizing Wikispaces impacts their

    engagement in class work and assignments by doing the following:

    Increases control over completing class work and assignments 69.1%

    Increases responsibility of completing class work and assignments 56.4%

    Increases understanding of class work and assignments 58.2%

    Increases ease of completing class work and assignments 60.0%

    The majority of students surveyed believe that utilizing Wikispaces does not

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    impact their motivation to complete or their interest in class assignments. I believe that

    this is a significant finding in my data. Motivation and interest are two important factors

    that encourage engagement in learning and are not being impacted with the use of

    Wikispaces. After completing my survey, I feel strongly that Wikispaces do impact

    student engagement in a positive way. However, it is not a perfect solution to combating

    lack of student engagement in learning. The results of this survey question can be seen in

    table one in the appendix.

    Impact of Google Docs on Student Engagement

    The majority of students surveyed believe that utilizing Google Docs impacts

    their engagement in class work and assignments by doing the following:

    Increases control over completing class work and assignments 63.6%

    Increases responsibility of completing class work and assignments 56.4%

    Increases ease of completing class work and assignments 56.4%

    Similar to Wikispaces, the majority of students surveyed believe that utilizing

    Google Docs does notimpact their motivation to complete class assignments, their

    interest in class assignments, in addition to their understanding of class assignments. It is

    clear that Google Docs, just like Wikispaces, can only provide so many benefits to their

    users. However, I believe that both of these technology tools are worth using in the

    classroom if they have the ability to increase student engagement in even a small way.

    The results of this survey question can be viewed in table two in the appendix.

    Best Web 2.0 Tools

    The last theme in my data collection was which tool is more liked by the student

    population. From the surveyed students, 56.9% believe that the Web 2.0 tool that

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    provides them with the most help and assistance completing class assignments is Google

    Docs. In accordance with this data, 69.1% of students simply like using Google Docs

    more than Wikispaces when completing class work and assignments.

    Implications for Practice

    My research has suggested implications for next steps at my school and actions

    that should be taken among my fellow staff members. My research has been encouraging

    because it clearly proves that using Web 2.0 tools like Wikispaces and Google Docs

    positively impacts students learning. My major recommendation for my organization is

    simply that teachers begin utilizing these tools in their classrooms as frequently as

    possible. However, this is easier said than done. There are many teachers in my building

    who do not feel comfortable using technology in their classroom. Therefore, I believe

    that further research must be completed in order to understand what teachers need in

    terms of professional development so that they can successfully implement the use of

    Wikispaces and Google Docs into their instruction.

    Conclusions

    I have concluded that several different teachers at my organization are using Web

    2.0 tools, specifically Wikispaces and Google Docs, on a consistent basis. Because of

    this fact students have become familiar with these two types of learning tools and feel

    comfortable using them to complete class work and assignments. I have also concluded

    that the use of Wikispaces and Google Docs are positively impacting the majority of

    students at CFAHS and that teachers should continue using these tools in their

    classrooms for educational purposes. It is clear that these tools are increasing students

    engagement in learning, especially by providing students more control, access and

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    understanding of course materials. This conclusion can also be linked to the findings in

    the literature I reviewed that state that Web 2.0 tools can be powerful tools in the

    classroom.

    However, even though these tools do have an impact on student engagement in

    terms of students control, access, responsibility and understanding of course materials,

    these tools do not appear to increase students motivation or interest in course work or

    assignments. I believe that this is an important thing that I might be overlooking. It is

    important to remember that engagement in learning can mean many different things. I

    believe that if Web 2.0 tools have the ability to increase some aspects of student

    engagement in learning, it will hopefully have a direct affect on student achievement in

    other areas as well.

    My data is reliable and valid because all students that were chosen to take the

    survey were randomly chosen. Students that happened to be at school on the day that the

    survey was given participated. Students were monitored while taking the survey and it

    was only possible for a student to take the survey once, guaranteeing that a student didnt

    take the survey twice and invalidate the data. Student participation was not mandatory, so

    only students willing to take the survey actually responded and gave their input. Also,

    the survey was anonymous. Therefore, students did not feel like they would be held

    accountable for unfavorable responses or punished if they answered a question in an

    incorrect manner.

    I believe that my research is limited because it is difficult to measure the idea of

    student engagement. My research does not focus on a specific subject or content area.

    This might be a limitation because student engagement may vary from topic to topic.

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    This would alter my data and possibly produce different results.

    Overall, I am happy with the results of my data because they have given me

    confidence in Web 2.0 use in the classroom for educational purposes. It is clear that

    Wikispaces and Google Docs have clear benefits for students and have the potential to

    positively impact student engagement in learning.

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    References

    1. Greenhow, C. , Robel ia , B. , & Hughes , J .E. (2009). Learning, teaching, and

    scholarship in a digital age: web 2.0 and classroom research: what path

    should we take?. Educational Researcher, 38(4), Retrieved fromhttp:/ /edr.sagepub.com/cgi/content/abstract/38/4/246

    2. Hartshorne, R. , & Ajjan, H. (2009). Examining s tudent decis ions to adopt

    web 2.0 technologies: theory and empirical tests. J Computer HighEducation , 21 .

    3 . Luckin, R. , Clark , W., Graber, R. , Logan, K., & Mee, A. (2009). Do web 2 .0

    tools really open the door to learning? . Learning, Media andTechnology , 34(2), Retrieved from

    www.informaworld.com.skyline.cudenver.edu/smpp/section?content=a912649623&fulltext=713240928

    4. Magolda, P.M., & Plat t, G.J . (2009). Untangl ing web 2 .0 's inf luences on

    student learning. Wiley InterScience , Retrieved fromwww.interscience.wiley.com

    5. Mills, L.B. (2007). The next wave now: web 2.0. The Education Digest,73(4), Retrieved from http:/ /0-

    vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_singl

    e_ftPES.jhtml

    6. O'Hear, S. (2006, August 8). E-learning 2.0 - how web technologies are

    shaping education . Retrieved fromhttp:/ /www.readwriteweb.com/archives/e-learning_20.php

    7. Stringer, E. (2007). Action research, third edition. Thousand Oaks, CA: Sage

    Publications, Inc.

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    http://edr.sagepub.com/cgi/content/abstract/38/4/246http://www.informaworld.com.skyline.cudenver.edu/smpp/section?content=a912649623&fulltext=713240928http://www.informaworld.com.skyline.cudenver.edu/smpp/section?content=a912649623&fulltext=713240928http://www.interscience.wiley.com/http://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://www.readwriteweb.com/archives/e-learning_20.phphttp://edr.sagepub.com/cgi/content/abstract/38/4/246http://www.informaworld.com.skyline.cudenver.edu/smpp/section?content=a912649623&fulltext=713240928http://www.informaworld.com.skyline.cudenver.edu/smpp/section?content=a912649623&fulltext=713240928http://www.interscience.wiley.com/http://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://0-vnweb.hwwilsonweb.com.skyline.cudenver.edu/hww/results/results_single_ftPES.jhtmlhttp://www.readwriteweb.com/archives/e-learning_20.php
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    Appendix

    Table 1. Wikispaces Impact on Student Engagement

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    Table 2. Google Docs Impact on Student Engagement

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    Increases Decreases No Change

    Motivation to

    complete

    assignments

    Control over

    completing overclass assignments

    Interest in class

    assignments

    Responsibility of

    completing classassignments

    Understanding ofclass assignments

    Ease of completingclass assignments

    8. Do you feel like using Google Docs to complete class assignments increases,decreases, or does not affect your engagement in completing class work and

    assignments?

    Increases Decreases No Change

    Motivation tocomplete

    assignments

    Control over

    completing over

    class assignments

    Interest in classassignments

    Responsibility of

    completing class

    assignments

    Understanding of

    class assignments

    Ease of completing

    class assignments

    9. Between Wikispaces and Google Docs, which tool do you believe to help you the

    most when completing class assignments?a. Wikispaces

    b. Google Docs

    10. Do you like using Wikispaces and Google Docs in school?

    Like Dislike No Preference

    Google Docs

    Wikispaces

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    Table 4: Action Research Schedule

    2/22

    1. Finalize survey questions

    2. Create student survey using Google Doc form3. Create a wiki that will house the Google Doc

    surveys so that it may be easily distributed tostudents

    4. Get permission from other teachers that they

    will survey their students using my student

    survey

    * I decided to use

    SurveyMonkey.comrather than using a

    Google Doc.

    3/1

    1. Begin interviewing students in my social studies

    classes2. Instruct other teachers to interview their students

    3. Begin searching for literature that may be used

    for literature review assignment

    * I decided not to do

    student interviews

    3/8

    1. Finish interviewing students

    2. Begin reviewing data

    3. Continue work on literature review in order tosubmit on March 13, 2010

    * No changes

    3/15-

    3/22

    1. Begin compiling and analyzing data2. Draw meaning and conclusion from the data and

    incorporate into my research report

    * No changes

    3/29-

    4/12

    1. Analyze and compile data in charts

    2. Draw conclusions from data and begin work on

    Data Analysis Assignment

    * No changes

    4/191. Submit Data Analysis2. Begin writing Final Action Research Report

    * No changes

    4/26-

    5/3

    1. Revise Final Action Research Report

    2. Submit Action Research Report

    * No changes

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