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AMA Computer College Batangas Campus Bolbok, Batangas City Documentary Requirement For On-The-Job Training In Partial Fulfillment Of the Requirement for Bachelor of Science in Information Technology Submitted to: Baby Karen Mendoza Submitted by: Ralp Joseph de Guzman

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Page 1: Ojt final documentation

AMA Computer College

Batangas Campus

Bolbok, Batangas City

Documentary Requirement For

On-The-Job Training

In Partial FulfillmentOf the Requirement for

Bachelor of Science in Information Technology

Submitted to:

Baby Karen Mendoza

Submitted by:

Ralp Joseph de Guzman

First Semester

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ACKNOWLEDGMENT

We, the students who conducted our internship training at the Philippine

Long Distance Telephone Company, wish to extend our deepest and sincerest

gratitude to the following for their invaluable help without which this training could

not have been completed:

To our dear parents who gave us financial and moral support and

encouragement at the course of our undertakings.

To our supervisors, Sir William Panaligan, Sir Duke Amuan, Sir John

Bonilla, Sir Edison Dalangin, Sir Kristen Cruzat, Sir Jose Carlos Magadia,

Sir Michael Bisa, Sir Gerico Dalangin, Sir Gil Dela Roca, Sir Carl Sallario,

Sir Ronnie Galisanao, Sir Ricky Valera, and Sir Hopewell Fajutag, for their

endeavor to assist us for the completion of our training; And lastly, to our

Almighty God, who gave the divine guidance to make our training possible.

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TABLE OF CONTENTS

Title Page

Table of Contents

Letter of Request

Training Agreement and Liability Waiver

Letter of Acceptance

Company Profile

History Background of PLDT Batangas The Company Mission/Vision Other Business Analysis Activity Report

Training Plan Outline

Training Arrangement

Name of Student School Address Place of Training Duration of Training Fields of Training

Overall Program Objective

Method of Evaluation

OJT Time Table

Daily Time Record

OJT Accomplishment Report

Daily Report Weekly Report

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Trainee Evaluation Sheet

Certification

Final Written Report

Scope of Work Objective of Work Time Table Result/Accomplishment Conclusion/Recommendation

Narrative Report

Student Profile

Barangay Clearance

Community Tax Certificate

Final Permit

Official Receipt

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PHILIPPINE LONG DISTANCE TELEPHONE COMPANY

History

PLDT was established on November 28, 1928, by an Act of the Philippine

Legislature and approved by then-Governor-General Henry L. Stimson by means

of a merger of four telephone companies under common US ownership. Known

as Act 3436, the bill granted PLDT a 50-year charter and the right to establish a

Philippine telephone network linking major points nationwide. However, PLDT

had to meet a 40-day deadline to start implementing the network, which would be

implemented over a period of one to four years.

By the 1930s, PLDT had an expansive fixed-line network and for the first

time linked the Philippines to the outside world via radiotelephone services

connecting the Philippines to the United States and other parts of the world.

Telephone service in the Philippines was interrupted due to World War II. At the

end of the war, the Philippines' communications infrastructure was in ruin. U.S.

military authorities eventually handed over the remains of the communications

infrastructure to PLDT in 1947, and with the help of massive U.S. aid to the

Philippines during the 1940s and 1950s, PLDT recovered so quickly that its

telephone subscribers outpaced that of pre-war levels by 1953.

On December 20, 1967, a group of Filipino entrepreneurs and

businessmen led by Ramon Cojuangco took control of PLDT after buying its

shares from the American telecommunications company GTE. The group took

control of PLDT's management on January 1, 1968, with the election of Gregorio

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S. Licaros and Cojuangco as chairman and president of PLDT respectively. A

few months later, PLDT's main office in Makati City (known today as the Ramon

Cojuangco Building) was opened, and PLDT's expansion programs begin, hoping

to bring reliable telephone services to the rural areas.

On July 18, 1968, Pilipino Telephone (Piltel) was incorporated in the

Philippines with limited liability. Piltel's sole business at that time was providing

fixed line telecommunications services in eight cities and municipalities in the

Philippines.

During the 1970s, PLDT was nationalized by the government of then-

President Ferdinand Marcos and in 1981, in furtherance of the then existing

policy of the Philippine government to integrate the Philippine

telecommunications industry, purchased substantially all of the assets and

liabilities of Republic Telephone Company, becoming the country's telephone

monopoly. However, after he was overthrown, the company was re-privatized. By

1995, with the passage of the Telecommunications Act and the subsequent

deregulation of the Philippine telecommunications industry, the company had

been de-monopolized.

In 1991, Smart Communications was incorporated, with its major

shareholders at the time being certain Philippine companies and other affiliates

of First Pacific (the parent company of PLDT), as well as NTT Communications

Capital (UK) Limited. Both groups owned around 96.7% of the new company. In

the same year, Piltel launched its cellular telephone services using Advanced

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Mobile Phone System (AMPS) technology, which was subsequently upgraded to

Digital AMPS later on.

In 1993, Piltel launched its paging services, and introduced digital cellular

services using code division multiple access (CDMA) technology on 1997.

On March 24, 2000, PLDT completed its share-swap acquisition of Smart,

making Smart a 100%-owned PLDT subsidiary. In April 2000, Piltel launched a

digital prepaid cellular service using the Global System for Mobile

Communications ("GSM") platform of Smart. A few years later, PLDT transferred

its ownership of Piltel to Smart, thereby consolidating all of PLDT's wireless

operations under Smart.

Background of PLDT Batangas

During the 1970’s the first existing telecommunications company in

Batangas was “Republic Telephone Company”. Then, by the 3rd day of April

1891, PLDT acquired the ReTelCo to merge with their company. From that time

up to present, PLDT was considered as one of the largest running

telecommunications company in Batangas.

Starting 1980’s Silva started to manage the PLDT. He built the strong

foundation of the company which serves as the groundwork for the next leader.

This company was sustained and developed through the leadership of Miranda.

Under his management, he made it possible for the company to run smoothly.

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The next management was lead by Juan, Emboscardo, Bustamante, and

presently, Mr. Armando Dodjie T. Lim started his management on July 2008. He

is the Senior Manager of the said company. Before he became the manager, he

was hired by PLDT at year 2000 as an associate.

From then on, PLDT is the leading telecommunications provider in the

Philippines.

The Company Mission/Vision:

“PLDT will be the preferred full service provider of voice, video, and data

at the time most attractive levels of price, service quality content and coverage,

thereby bringing maximum benefit to the Company’s stake holder.”

The Company Goal:

“The four strategic direction of PLDT are: expand services, improve

effective organization, customer focus, and increase profitability.”

Other Businesses

PLDT is the largest and most diversified telecommunications company in the Philippines. We have organized our business into three main segments:

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WIRELESS

SMART COMMUNICATIONS, INC. AND SUBSIDIARIES

PILIPINO TELEPHONE CORPORATION

TELESAT, INC

ACES PHILIPPINES CELLULAR SATELLITE

CORPORATION

MABUHAY SATELLITE CORPORATION

FIXED LINE

PLDT CLARK TELECOM, INC

SUBIC TELECOMMUNICATIONS COMPANY, INC.

PLDT GLOBAL CORPORATION AND SUBSIDIARIES

PLDT-MARATEL, INC

BONIFACIO COMMUNICATIONS CORPORATION

Smart-NNT Multimedia, Inc.

Information and Communications Technology

ePLDT, INC. AND SUBSIDIARIES

ePLDT VENTUS, INC.

SPi TECHNOLOGIES, INC.

Analysis:

PLDT offered three services, voice, data and video. It operates by cable

wire communications and wireless communications. But mainly, PLDT was

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merely focused on wireless communications. This company provides dial tone to

subscribers to have convenient communication and processed data through

internet. The company objective is to acquire to their operation which is the

minimum time to restore the trouble. If any trouble exist, there are allotted time

to repair it. In MLR ticket where in the trouble or problem of the subscriber in the

telephone can be seen, in an example the subscriber doesn’t have a dial tone.

There are 4 hours allotted to fix the system. In DSL or digital subscriber line 4

hours was given to restore, in microwave system problem 4 hours was allotted

and in fiber optic break 8.5 hours was given.

Activity Report:

During our internship on Philippine Long Distance Telephone Company

(PLDT), our supervisors trained us all the things that we need to be familiar with,

in considerations to our course, Electronics and Communications Engineering.

On our first day, they oriented us to be familiar with the equipments of

PLDT, what they are, how they work, etc... Then, they thought us how to monitor

and operate MLR, E-RAT, Clarity, Bauan Nodes, MDF, and Router

Configuration. Every day, we should monitor all of these (every 30 minutes) to

identify if there is trouble. If there are, our supervisors let us to come with them

and teach us what to do.

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TRAINING PLAN OUTLINE

TRAINING ARANGEMENT:

Name of the Student de Guzman, Ralp Joseph

School Address National Road, Bolbok Batangas City

Place of Training PLDT-Bauan

Duration of Training 504 HOURS

Field of Training Call Outs

Receive Calls

Encoding

Clarity Viewing

Line Checking

Voice Repair

Data Repair

Network Cabling

MDF Control

E-RAT Viewing

Network Testing

Assist Technician

Listing Ticket

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Overall Program Objective

The purpose of the On-the-Job Training is for the student-trainee to acquire more skills and to be familiar with the details of working in an actual workplace.

OJT is necessary y for this provided the students with knowledge and skills relevant to the trainee’s chosen field. The program help the student acquire information about working in an actual workplace. The following are the skills and knowledge the trainee acquires during the training program.

a. Office Routine b. Troubleshooting c. Modem/Router Configurationd. Installation of Software e. Networking f. Cabling for Networkg. Familiarization of Computer Hardware

Method of Evaluation and Certification

The Student performance was assessed by means of the Trainee Evaluation Sheet wherein eleven criteria were set to relate the trainee’s characteristics on the daily task assigned. The ranges of rating are as follows:

E – For Excellent

VS – For Very Satisfactory

S – For Satisfactory

G – For Good

P – For Poor

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PLDT (Philippine Long Distance Telephone)

San Antonio, San Pascual, Batangas

ON-THE-JOB TRAINING

DAILY TIME RECORD

DATE Work accomplished Time in Time out # of Hours

June 17 Orientation about MDF Observing in Employee work Orient about PLDT Bauan 8:00 5:00 8

June 18 Continuing Orientation Learning about MDF like

terminating wire8:00 5:00 8

June 19 Teach on clarity system Field work/checking trouble

wiring Joining event

8:00 5:00 8

June 20 Updates Ports at cabinet 205 Searching for busy tones in

cab.205 8:00 5:00 8

June 21 Answering Phone Calls Join the event 8:00 5:00 8

June 22 Copying trouble tickets Answered Telephone

8:00 5:00 8

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June 24 Copying tickets with OJT Organize wire on MDF Room

8:00 5:00 8

June 25 Listed trouble tickets Answering telephone

8:00 5:00 8

June 29 Copying tickets Answered telephone

8:00 5:00 8

July 1 Copying tickets Answering Telephone 8:00 5:00 8

July 2 Copying tickets Answered Telephone

technician use/client gets some clients information

8:00 5:00 8

July 6 Copying tickets Answered Telephone for

technician use/client8:00 5:00 8

July 8 Copying tickets(ATT) Answering Telephone Technician use/clients

information Call throw for clients

8:00 5:00 8

July 9 Copying tickets Answering Telephone Technician use/clients

information

8:00 5:00 8

July 12 Answering telephone Technician use/clients

information11:00 5:00 4

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July13 Copying trouble tickets At BZV-MCT-maintenance Answering Telephone for Technician use/clients

information Call throw for clients

8:00 5:00 8

July 15 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients

8:00 5:00 8

July16 Copying trouble tickets Updates some ATT Nodes Join Events

8:00 5:00 8

July 17 Copying Bauan trouble tickets

Updates some ATT Nodes Answering phone

8:00 5:00 8

July 20 Listed trouble tickets to dispatch for repair

Answering Telephone for technician use/clients information

Call throw for clients

8:00 5:00 8

July 22 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients

8:005:00 8

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July 23 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients

8:00 5:00 8

July 26 Copying trouble tickets Answered Telephone for

technician use/clients information

Call throw for clients

8:00 5:00 8

July 27 Copying trouble tickets Answered Telephone for

technician use/clients information

Call outs for clients Fieldwork/Assist

8:00 5:00 8

July 29 Copying trouble tickets Answered Telephone for

technician use/clients information

Call outs for clients

8:00 5:00 8

July 30 Copying trouble tickets Answered Telephone for

technician use/clients information

Call outs for clients

8:00 5:00 8

August 3 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist

8:00 5:00 8

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August 5 Copying trouble tickets Answering Telephone for

technician use/clients information

Call outs for clients

8:00 5:00 8

August 6 Copying trouble tickets Answering Telephone for

technician use/clients information

Call outs for clients

8:00 5:00 8

August 9 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist Test Telephone Port on

Frame Copying trouble ticket in

BZV-ICT Email/close some ticket

8:00 5:00 16

August 10 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist

8:00 5:00 8

August 12 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist

8:00 5:00 8

August 13 Copying trouble tickets Answering Telephone for

technician use/clients 8:00 5:00 8

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information Call throw for clients Test Telephone Port on

Frame

August 16 Answered Telephone for technician use/clients information

1:00 5:00 4

August 17 Copying trouble tickets Answering Telephone for

technician use/clients information

Call outs for clients Checks /test DSL port in

frame

8:00 5:00 8

August 20 Copy trouble tickets Test DSL Trouble tickets Verify clarity tickets Received Calls

8:00 5:00 8

August 21 Listed trouble tickets Call Outs Verify tickets Email in Luzon voice Test DSL ticket with OJT

8:00 5:00 16

August 24 Field Work with Gil de la Roca

Copy trouble tickets Answered Telephone for

technician use/clients

1:00 5:00 4

August 26 Search in ATT and Bauan Nodes

View tickets using E-RAT and Clarity

Listed tickets Call outs Received calls

8:00 5:00 8

August 30 Test some telephone trouble

Copying trouble tickets8:00 5:00 8

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Answered Telephone

August 31 Copying trouble tickets Answered Telephone Field work/assists with

Sir Gerico Dalangin

8:00 5:00 8

September 2 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist with

Edison Dalangin

5:00 8 8

September 3 Copying trouble tickets Received Calls Test trouble telephone in

Mdf room Coordinate Manila to

close tickets

8:00 5:00 8

September 5 Copying trouble tickets Answering Telephone for

technician use/clients information

Call throw for clients Fieldwork/assist with

Edison Dalangin

8:00 5:00 8

September 6 Copying trouble tickets Answering Telephone for

technician use/clients information Call outs for clients Fieldwork/assist Edison

Dalangin

8:00 5:00 8

September 7 Copying trouble tickets Answering Telephone for

technician use/clients 8:00 5:00 8

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information Call throw for clients Fieldwork/assist Edison Dalangin

September 9 Listed trouble tickets to dispatch for repair

Answering Telephone for technician use/clients information

Call outs for clients

8:00 5:00 8

September 10 Listed trouble tickets to dispatch for repair

Email to PCR/ID Verify technician needs

8:00 5:00 8

September 12 Listed trouble tickets to dispatch for repair

Call throw for clients Field work with sir Duke,

change DP008

8:00 5:00 8

September 13 Listed trouble tickets to dispatch for repair

Call throw for clients Field Work with Edison

Dalangin at Bacal Compound

8:00 5:00 8

September 14 Listed trouble tickets to dispatch for repair

Call throw for clients Field Work with Edison

Dalangin

8:00 5:00 8

September 16 Search in ATT and Bauan Nodes

View tickets using E-RAT and Clarity

8:00 5:00 8

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Listed tickets Call outs Received calls

September 17 Test some telephone trouble

Copying trouble tickets Answered Telephone

8:00 5:00 8

September 18 Verify technician needs Received Calls Calls Outs Field work with Edison

Dalangin Email ticket PCR/ID

8:00 5:00 8

September 20 Copying trouble ticket in BZV-ICT to dispatch

Listed trouble tickets at alitagtag area

Email to Luzon-voice

Calls Outs

Received Calls technician and clients use

Field Work with Edison Dalangin and Glenn

8:00 5:00 8

September 24 Listed trouble tickets alitagtag area to dispatch for repair

Calls Outs Received Calls

technician and clients use

Email ticket at DSL-Luzon and Luzon Voice

8:00 5:00 8

September 27 Received Calls technician and clients use

1:00 5:00 4

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September 28 Listed trouble tickets to dispatch for repair

Email to PCR/ID and Closing

Verify technician needs

8:00 5:00 8

September 30 Listed trouble tickets to dispatch for repair

Email to PCR/ID and Closing Verify technician needs Received Calls technician

and clients use

8:00 5:00 8

October 1 Copying trouble ticket in BZV-test to dispatch Email to PCR/ID and Closing

Verify technician needs Received Calls Search in ATT and Bauan

Nodes Fieldwork/assist with Edison

Dalangin

8:00 5:00 8

October 5 View tickets using E-RAT and Clarity

Listed tickets Call outs Received calls Test DSL Speed Test telephone Field Work with Edison

Dalangin and Glenn

8:00 5:00 8

October 12 Field Work with Edison Dalangin and Glenn

View tickets using E-RAT and Clarity

Listed tickets

8:00 5:00 8

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Call outs Received calls Verify technician needs

October 14 Received calls Verify technician needs

1:00 5:00 4

October 15 View tickets using E-RAT and Clarity

Listed tickets Call outs Received calls Verify technician needs

8:00 5:00 8

Weekly Time Report

Week 1

June 17-22, 2013

No. of Hours: 48

Activities:

Orientation about MDF Observing in Employee work Continuing Orientation Learning about MDF like terminating wire Teach on clarity system Field work/checking trouble wiring Joining event Updates Ports at cabinet 205 Searching for busy tones in cab.205

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Week 2

June 24, 25 and 25

No. of Hours: 24

Activities:

Copying tickets with OJT Organize wire Answering telephone

Week 3

July 1, 2 and 6

No. of Hours: 24

Activities:

Copying tickets Answering Telephone technician /client gets some clients information

Week 4

July 8,9,12 and 13

No. of Hours: 28

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Activities:

Copying tickets(Alitagtag) Answering Telephone for technician use/clients information Call throw for clients Copying tickets(Bauan) Copying trouble tickets at BZV-MCT-maintenance

Week 5

July 15, 16, 17 and 20

No. of Hours: 28

Activities:

Copying trouble tickets(Bauan) Answering Telephone for technician use/clients information Call throw for clients Copying trouble tickets Updates ATT (alitagtag) Nodes Join Events

Week 6

July 22, 23, 26 and 27, 2013

No. of Hours: 32

Activities:

Copying trouble tickets Answering Telephone for technician use/clients information Call throw for clients Fieldwork/assist

Week 7

July 29, 30, and August 3, 2013

No. of Hours: 24

Activities:

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Copying trouble tickets Answering Telephone for technician use/clients information Call throw for clients Fieldwork/assist

Week 8

August 5, 6,9,10, 2013

No. of Hours: 40

Activities:

Copying trouble tickets Answering Telephone for technician use/clients information Call throw for clients Fieldwork/assist Test Telephone Port on Frame Copying trouble ticket in BZV-ICT Email/close some ticket

Week 9

August 12, 13, 16, 17, 2013

No. of Hours: 28

Activities:

Copying trouble tickets Answering Telephone for technician use/clients information Call throw for clients Fieldwork/assist Test Telephone Port in Frame Checks /test DSL port in frame

Week 10

August 20, 21, and 24, 2013

No. of Hours: 28

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Activities:

Copy trouble tickets Test DSL Trouble tickets Verify clarity tickets Received Calls Email in Luzon voice Test DSL ticket with OJT Field Work with Gil de la Roca

Week 11

August 26, 30, and 31, 2013

No. of Hours: 24

Activities:

Search in ATT and Bauan Nodes View tickets using E-RAT and Clarity Call outs Received calls Test some telephone trouble Field work/assists with Sir Gerico Dalangin

Week 12

September 2, 3, 5, 6 and 7, 2013

No. of Hours: 40

Activities:

Copying trouble tickets Answering Telephone for technician use/clients information Fieldwork/assist with Edison Dalangin Test telephone trouble in Mdf room Call throw for clients

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Week 13

September 9, 10, 12, 13 and 14, 2013

No. of Hours: 40

Activities:

Listed trouble tickets to dispatch for repair Answering Telephone for technician use/clients information Call outs for clients Email to PCR/ID and Close Verify technician needs Field work with sir Duke, change DP008 Field Work with Edison Dalangin at Bacal Compound

Week 14

September 16, 17, 18, and 20, 2013

No. of Hours: 32

Activities:

Search in ATT and Bauan Nodes View tickets using E-RAT and Clarity Listed tickets Call outs Received calls Verify technician needs Copying trouble ticket in BZV-ICT to dispatch Email to Luzon-voice for PCR/ID and its closing Field Work with Edison Dalangin and Glenn

Week 15

September 24, 27 and 28, 2013

No. of Hours: 20

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Activities:

Listed trouble tickets alitagtag area to dispatch for repair Calls Outs Received Calls technician and clients use Email ticket at DSL-Luzon and Luzon Voice

Week 16

September 30, October 1 and 5, 2013

No. of Hours: 20

Activities:

Listed trouble tickets to dispatch for repair Email to PCR/ID and Closing Verify technician needs Received Calls technician and clients use Copying trouble ticket in BZV-test to dispatch Email to PCR/ID and

Closing Verify technician needs Received Calls Search in ATT and Bauan Nodes Fieldwork/assist with Edison Dalangin

Week 17

October 8 and 12, 2013

No. of Hours: 20

Activities:

View tickets using E-RAT and Clarity Listed tickets Call outs Received calls Verify technician needs Email to PCR/ID and Closing Field Work with Edison Dalangin and Glenn

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Week 18

October 8 and 12, 15, 2013

No. of Hours: 4

Activities:

Received calls Verify technician needs Email to PCR/ID and Closing View tickets using E-RAT and Clarity Listed tickets Call outs

FINAL WRITTEN REPORT

Scope of Work

The trainee works in office room and fields where in troubleshooting of data and voice, installation of software, maintaining data back-up, formatting and monitoring what the students are doing in the computer compose the trainee’s task.

Objective

The purpose of the program is to provide the trainee with aptitude, competence, awareness in the real workplace, and to develop skills relevant to the trainee’s profession. The said program had given the trainee sufficient time to be familiar with the regular work setting and so as to train themselves as normal employees.

Timetable

The training was meant to educate and prepare the trainee in actual work in the institution. Actual tasks were given when needed. Some of the tasks have

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to be accomplished in definite time and with maximum supervision. The training was taken only within 62 days which started on June 17 and ended on October 15, 2013.

Results/Accomplishment

The trainee had a lot of actual work like computer troubleshooting which includes basic problems particularly data connection problems, voice connection problems, among others. Troubleshooting was the main task assigned to him. The trainee was subjected to the real work environment and therefore had familiarized himself with the work proper and now has the skill to troubleshoot those kinds of problems without an aid.

Problems Encountered

The trainee had encountered some problems particularly when troubleshooting a data and voice connection failure and sometimes cannot find a solution.

Conclusion and Recommendation

On-the-Job Training is indeed vital and necessary to students because the program expands the students’ knowledge as it helps the students explore their skills in the actual work area. OJT is the launching step to a students’ knowledge actual working experience. The trainee can practice applying the lessons learned from the years of formal education and discovers that there are still a lot more to learn from the actual working field.

Moreover, OJT serves as a source of man power for enterprise by having the privilege of hiring students that are fresh-minded, intellectually updated, goal oriented and are not yet expecting high salaries. OJT serves best by exposing the students to potential employers and the possibility of being hired depending on the needs of the company and in terms with the trainees’ performance as well.

With these observations, I stand for OJT to be a compulsory requirement for graduating students of every field of endeavor from different colleges and universities locally and internationally.

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Narrative Report

I’ve taken my OJT (On-The-Job Training) this academic year 2013 at Philippine Long Distance Telephone Company (Bauan Branch). It lasted for 62 working days and includes the following activities:

I’ve been working in the MDF department, I have learned many things about PLDT, how it’s operates and why this company is still one of the biggest telecommunication company not only in Batangas but in the Philippines.

For my staying at PLDT I learned to be patience, discipline, and communicate to others and to be courage to accomplish this tasks (OJT), newly people I have met, new location and I am not familiar, I have no idea for this kind of work and how I accommodate to other workers ,to handle troubles and problem that I encounter not only in the field telecommunication but also physically and mentally problem.

As Information technology student I practiced to be organized, handling my time, broadening my skills not only in terms of Computer, but also in the field of works. On the Job Training is the best way to adapt person in a new environment to be train and prepared in a real worksite.

As a former trainee (OJT) of PLDT, I can merely say that I’ve experience how my field of work flows, basic office works, to be productive, developed more skill how to be confident and self-esteemed.

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Ralp Joseph de GuzmanNatunuan South, San Pascual, BatangasCell phone Number: 0948-730-155 E-mail Address: [email protected]_____________________________________________________________PERSONAL DATA:

Date of Birth: January 14, 1993Place of Birth: Natunuan South, San Pascual, BatangasHeight: 5'6Weight: 121 lb.Religion: Roman CatholicCivil Status: SingleCitizenship: FilipinoGender: MaleMother's Name: Virginia de Guzman Occupation: HousewifeParent’s Address: Natunuan South, San Pascual, Batangas

Language or Dialect Spoken and Written: English and Filipino

EDUCATIONAL ATTAINMENT:Tertiary: AMA Computer College-Batangas

Bachelor of Science in Information TechnologyNational Road, Bolbok, Batangas City

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Secondary: Francisco G. Perez Memorial National High SchoolNatunuan South, San Pascual, Batangas2009-2010

Elementary: Natunuan South Elementary SchoolNatunuan South, San Pascual, Batangas2005-2006

SPECIAL SKILLS:Computer literate (Microsoft word, Microsoft excel, Microsoft access, PowerPoint)Basic Photoshop editing Basic animation using macromedia flashWebsite designing using HTML, XML, DREAMWEAVER

Installing software in PC

SEMINAR and CONFERENCE ATTENDED:

Batangas Information Technology Student’s Conference 2013 -February 09, 2013 at Batangas City, ColiseumYouth for Information Technology XI – September 17, 2013 at SMX Convention Center, Pasay City

EXPERIENCE: Disc jockey Trainee at Bay Radio 104.7 FM –Batangas last January-March 2011

CHARACTER REFERENCES:

Mr. Melvin Caseda School Director AMA Computer College-Batangas

Mr. Rogelio Panopio Barangay Captain Natunuan South, San Pascual, Bats

Mrs. Aimee M.Gonzales Math Teacher/Adviser (4th year) FGPMNHS

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I hereby certify that the above information are true and correct to the best of my knowledge and belief.

RALP JOSEPH DE GUZMAN Applicant's Signature

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