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Raul Hernandez Arthur Webmarketing The Long Tail

ITESO Webmarketing - Long Tail

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class given at ITESO University - Guadalajara. Discusses the general aspects of the Long Tail based on the book by Chris Anderson.

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Page 1: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Webmarketing

The Long Tail

Page 2: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

What is “The Long Tail” ?

• The Long Tail– Statistical Distribution “very low probability of occurrence”.

• Pareto Principle– 80 / 20 rule

• The Long Tail– Why the Future of Business Is Selling Less of More

Page 3: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

ECAST

• What percentage of the 10,000 albums sold at least one track a quarter ?

Page 4: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

ECAST

• What percentage of the 10,000 albums sold at least one track a quarter ?

98%

Page 5: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Touching the Void

• Joe Simpson near fatal climb of the 6344m climb in Peru.

Page 6: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Into Thin Air

• Joh Krakauser ascent of Mount Everest wich turned catastrophic.

Page 7: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Amazon

Page 8: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Amazon

"We sold more books today that didn't sell at all yesterday than we sold today of all the books

that did sell yesterday."

Page 9: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

3 Forces of the Long Tail

• Democratize the Tools of Production

Page 10: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Production

• The PC

Give people the capacity to create and GEMS will emerge

# ALBUMS released grew 36% ! - 44,000 in 2004 - 60,000 titles in 05

300,000 free in MySpace

Page 11: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

New Producers

• Never understimate the power of a million amateurs with keys to the factory– Feb 23, 1987– Kamiokande II

Page 12: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

3 Forces of the Long Tail

• Democratize the Tools of Distribution

Page 13: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Distribution

• Wal-Mart set up the worlds most sofisticated supply chain.

• Now you can do it in eBAY

Page 14: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

3 Forces of the Long Tail

• Connect Supply and Demand

Page 15: ITESO Webmarketing - Long Tail

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Connect Supply - Demand

• Search • Filters• Recommendations

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Raul Hernandez Arthur

Long Tail Examples

Force Business Example

1 Democratize Production

Long Tail Toolmakers, Producers

Digital Video cameras, Desktop music and video editing software,

blogging tools

2 Democratize Distribution

Long Tail Aggregators Amazon, eBay, iTunes, Netflix

3 Connect Supply and Demand

Long Tail Filters

Google, Blogs, Rhapsody, recommendations and best seller

lists.

Page 17: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Music Industry

• Rhapsody Overall

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Raul Hernandez Arthur

Brit Rock

Page 19: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Ethnic Fusion

Page 20: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Long Tail Rules

• Make Everything Available• Help me Find it

Page 21: ITESO Webmarketing - Long Tail

Raul Hernandez Arthur

Rules

• Lower your costs– More inventory– Let customers do the work

• Peer production

• Think Niche– One distribution Method doesnt fit all– One Product Doesnt fit all– One Price doesnt fit all

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Raul Hernandez Arthur

Rules

• Lose Control– Share Information– Think “and” not “or”– Trust the market to do the job– Understand the power of “Free”