February17‐192010,Geneva,Switzerland

WelcometoGeneva

Welcome&Keynote

•  Welcomeaddress,– MichelLéonard,UniversityofGeneva,IESS1.0co‐chair

– HousekeepingandAnnouncements,Jean‐HenryMorin,UniversityofGeneva

– KSTERIX,MehdiSnene,UniversityofGeneva

•  KeynoteSpeech– Dr.DiemHo,IBM,EMEAUniversityRelaUons

Welcome

ManythanksforyourparUcipaUon

Manythankstotheauthors

Manythankstothereviewers

ManythankstoallwhoarecontribuUngandworkingtowardstheemergenceofthisfieldofServicesScience

Welcome

aWeralongprocesswithEricDubois(CentreHenriTudor,Luxembourg)andDimitriKonstantas(UNIGE)

aWerlongdiscussionswiththecolleaguesinvolvedinthecreaUonoftheExecuUveMasterinServicesScience(EMISS)intheDELLIISSproject

Decisiontolaunchthisconference

aWerdecisivemeeUngswithDrDiemHO,IBM

ThankstothesupportoftheresearchteamsofUNIGE

WelcomeThankstotheorganizingcommi_ee

Jean‐HenryMorin,JolitaRalyté,MehdiSnene

YvesPigneur,Th.EsUer,UNILLausanne

Marie‐FranceCulebras

AzizKhadraoui,LaurentMoccozet,MélanieMontagnol,WandaOpprecht,Jean‐MarcSeigneur,XavierTiU,Alfredo

VillalbaCastro,HikariWatanabe,AnastasiyaYurchyshyna

WelcomeTowardsthecreaUonofascienUficbodyofknowledge

inServicesScience

Notcomputerscience

Butwithcomputerscience

NotEconomy

ButwithEconomy

inatransdisciplinarymindset

Notdisciplinarysilos

Butwithalldisciplines

Wink;‐)

IESS1.0GeneralPlanning

Wed17 Thu18 Fri19

SocietalForumWSI SessionII SessionVI

Coffeebreak Coffeebreak Coffeebreak

SocietalForumWSII SessionIII SessionVII

Lunch Lunch Closingsession

Welcome&Keynote SessionIV

Coffeebreak Coffeebreak

SessionI SessionV

Welcomerecep3on BanquetDinner

Refertodetailedplanningforexactscheduleofsessions

ProgramUpdate

•  AWerSessionI,Wednesday17,at5:45pm

– PanelontheFutureofIESS(IESS1.1)– ThoughtprovokingfordiscussionsduringIESS’1.0

PaperSessions

•  Q&A/Discussionusing•  h_p://u.nu/6rj65

•  Pleaseprefixwithsession#‐paper#– E.g.,”IV-2“forquesUonsandcommentsaboutPaper#2ofsessionIV

– ForgeneralquesUons&comments,prefixwith“IESS”…(seeotherscreen)

HousekeepingandMisc

•  –  SSID :UNIGE UserID: ucd_1838 Password: 582bwxe

•  SocialMedia–  IESS1.0hashtag:#iess10 –  PresentaUonSlides(ifagreed)

•  h_p://www.slideshare.net/ServicesScience–  Videos(Viddler,tobeannounced)–  Pictures:Flickrphotostream

–  h_p://www.flickr.com/photos/iess/–  Uploadviaemailat:indeed54lost@photos.flickr.com

•  PleasecompletetheevaluaUonForm–  h_p://u.nu/8yb65

SocializewithyourPoken

•  2GBUSBKey•  AllIESS1.0Papers,Program,etc.

&

•  YournewSocialNetworkenabledBusinessCard

BanquetDinner@Lipp

•  ThursdayFeb.18,7:30pm

•  15’walkfromconferencelocaUon

•  DirecUonsinyourregistraUonpackets– h_p://u.nu/4ffg5

ShortVideoInterviews

•  Ifyouaccept,youmaybeinterviewedforshortvideostobeputontheIESSCommunityWebsite

•  Interviewtopics–  ServicesScience–  Yourresearch–  TheFuture–  Keymessagesandchallengesinthisdomain

•  Thanksforgivingthemawarmwelcome!

KSTERIX

•  Buildingaservicescienceknowledgemap:•  ScienUficpaperrepository•  DynamicandmulUmodalclassificaUon

•  CreaUngtheskill‐mapofservicescience

•  Be_ernavigaUon(seeataglance)•  Defininganontologicalgranularity•  Opentoalldomain

ConceptbyGranularity

Conceptmap

Conceptbypaper

Keynote

Dr.DiemHo,IBM,

EMEAUniversityRelaUons