Transcript
Page 1: Savvy Media & PR: The New Media

Ash Shepherd | Project Strategist

Savvy Media & PR: The New Media

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NPower Northwest

NPower NW focuses technology on mission in a way that advances individual nonprofits and the sector as a whole.

“We are motivated by mission and inspired by potential”

Technology Strategy & Planning

Network Support

Database Systems

Social Media Strategy & Planning

Training

Collaboration Systems

Websites & Web Applications

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Technology Waiter

“How am I suppose to do all of this, I already don’t have enough time to do my job(s)?”

~Previous Participant~

I provide the menu and recommendations

…You pick a couple items to try

and go from there

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Don’t Overeat the Technology

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Road Map

Defining PR & New Media Real Value Integrating Efforts Learning To Share Tools Wrapping It All Up

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Follow the Road Map

Keep It a Conversation

Got a Question…

Ask it

Everyone is a Contributor

Format For The Day

Keeping it “Our Training”

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Defining PR & New Media

Where we’ve come from & where we’ve arrived

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Traditional PR

What is Traditional PR all about?

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Traditional PR: The Process

??

? ?

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Their Needs

Vetted

Make a pitch to Media

?

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New Media

What is New Media all about?

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New Media: The Process

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The New PR Model

Secondary support to relationship

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Not The Silver Bullet…But

No one channel will reach everyone

New Media: Fastest growing & can’t be ignored

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Major Differences

Broadcasting is out -> Engagement is in

The community shares ownership

More direct relationship with folks

Traditional media solicits you instead

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Questions

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Real Value

What realistically is the value

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Does It Work

What sort of results can I expect?

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Wave 5 Report

Wave 5: The Socialization of Brands

• 37,600 respondents

• 53 countries

• Since 2006

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Wave 5 Report

Those that have affiliated with a brand online

Source: Universal McCann , Wave 5 Report

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Wave 5 Report

Impact on feeling more positive and loyal

Source: Universal McCann , Wave 5 Report

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Idealware Decision Guide

Social Media Decision Makers Guide

• Survey (460)• Discussion Groups (6)• Case Study Analysis (273)• Facebook Survey (271)• Twitter Survey (69)

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Idealware Decision Guide

Source: http://www.idealware.org/topics/social-media

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Idealware Decision Guide

Source: http://www.idealware.org/topics/social-media

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Idealware Decision Guide

Source: http://www.idealware.org/topics/social-media

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Reactions

Any

Surprises?

Already

Knew?

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Integrating Your Efforts

All the activity staying focused on the mission

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Layers of Strategy

Communications Strategic Plan

Online Communications

Website Social Media Email

Print Communications

Press Release Brochures

In Person

Talking Points

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Strategic Communication Plans

“House of Balloons”

Communications Strategic Plan

Online Communications

Website Social Media Email

Print Communications

Press Release Brochures

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Strategic Communication Plans

“House of Balloons”

Communications Strategic Plan

Online Communications

Website Social Media Email

Print Communications

Press Release Brochures

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Strategic Communication Plans

**Important: Website is still the cornerstone of online communications

Communications Strategic Plan

Online Communications

Website Social Media Email

Print Communications

Press Release Brochures

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Setting Your Context | Activity

What Are Your Organizations Goals?

3 Overall Communications

3 Online Communication Goals

If you know the official goals please use them

If unsure, then create what you think is most appropriate

10 Min

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Setting Your Context | Activity

Are Your Goals SMART???

SpecificS

MeasurableM

AchievableA

RelatedR

Time-basedT

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Didn’t Know Your Goals?

What Might This Tell You?

Not sharing them in a way that EVERYONE knows them?

Organization has not established them?

You should pay better attention in staff meetings?

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Editorial Calendar

See “Big Picture”

See how various channels relate

Become Proactive vs. Reactive

Whatever system you use, just makeit one you WILL USE

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Integrate Platforms

Let Technology Work For You

Most platforms are built to share with each other

• Facebook Tabs

• Widgets on Website/Blog

• RSS Feeds

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Power in Sharing

Getting the word out

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The Mighty Share

• More likely to buy/support when recommended

Source: http://www.briansolis.com/2010/11/google-and-the-rise-of-facebook/

• Sharing is at the foundation of new media

• Facebook has seen more visits than Google

51.1 million visitors in October 2010 Average user 130 friends 700 Billion minutes/month

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Tips To Make It Shareable

Make It Easy

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Tips To Make It Shareable

It’s Not About You

Keep it focused on the community and issues not just your organization

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Tips To Make It Shareable

Make It Timely

Give people a reason (and the impact) for acting in “Real-Time”

If I “Like” this what will that mean?

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Tips To Make It Shareable

Tell Them What To Share

Provide the content and snippets that are ready to share

• Sample Twitter Post

• YouTube videos

• Direct Request to “share this post”

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Building Your Toolbox

The Key To Becoming More Efficient

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Social Media Press Release

• Sharable

• Twitter pitch

• Images

• Videos

• Tags

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Media Contact

• Journalist Find You

• Listed As Expert

• Experts for your news

• Free

Help A Reporter Out

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Listening Dashboard

• Relevant Topics

• Brand Mentions

• Fans and Supporters

• Real-Time

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Management Dashboard

• Multiple Platforms

• Monitor key terms

• Overlap with Mobile

• Schedule Posts

• Analytics

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Wrapping It All Up

If you only remember a few things

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Major Takeaways

• Can’t ignore the momentum of new media

• Real value possible, but be realistic

• The right tools can increase impact

• Not “Likeable” offline = Not “Likeable” online

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Help Us Achieve Our MissionFeel free to use me as a resource if you have questions in the future

Overall Questions???

Ash Shepherd | Project Strategist| [email protected]