What is Global Community Development Program

What is the Purpose of An AIESEC Exchange Program?

An AIESEC Exchange Programme is a practical working and learning experience for the

EP to become self‐aware, solution driven, responsible for the world and to be able to

empower others in a foreign cultural environment

Introduce to AIESEC Exchange Programs

)

Aspect GCDP GIP

Brand Name (current) Global Citizen Global Talent

Value Opportunity for creatingpositive social impactandPersonal development

A professionaldevelopmentexperience.

Participant Students & recentgraduate (not more than2 years)

Last Year student &Fresh Graduate

Duration 6 -8 weeks 8 – 72 weeks

partners NGO/Institution Company

Working Area Social Issues (Culturalunderstanding,enviroment, health &lifestyle etc)

Sub Product(Management, Finance,Education, Technical etc)

Allowance No (voluntary) Yes, Allowance

Global Community Development

Program

An Opportunity for Exchange Participant to develop

entrepreneurial and responsible leadership by creating direct positive impact through an

International volunteer experience.

GCDP in INDONESIA

Global Youth Ambassador Program

Global Citizen Program

GCDP Parties Involved• Sending entity --‐ AIESEC office responsible for outgoing part of

exchange; will be listed as SE (OGX)• Hosting entity --‐ AIESEC office responsible for incoming part of

exchange will be listed as HE (ICX)• Exchange participant --‐ intern who signed an exchange contract with

SE will be listed as EP• Opportunity --‐ Internship offer from the

company/organization/project provided by AIESEC HE ; will be listedas OP

• Opportunity provider --‐ company/organization that signed anExchange contract with AIESEC HE; will be listed as OP taker

• Local Committee --‐ AIESEC local office (SE or HE); will be listed as LC• Member Committee --‐ AIESEC national office (SE or HE); will be

listed as MC• AIESEC International --‐ AIESEC global headquarters; will be listed as

AI

Understanding the Customer Flow of AIESEC

Customer

AIESEC

Enabler

Students & recent graduates

who willing to take social

internship abroad (Exchange

Participant)

Sending Entity (OGX GCDP

team)

Hosting Entity (ICX

GCDP/Project team)

Any Opportunity Taker

(NGO/School/Institution)

What is the Purpose of GCDP?

GCDP Value Proposition For EP

• A Cross Cultural Living and Working Experience

• Opportunity to create a positive societal impact

• Personal Development

GCDP Value Proposition For TN

• Create opportunities for young people to develop themselves while providing direct

positive impact

What Kind of Leadership that being developed through GCDP?

Believe in yourself

Proactive learning & fast adapting

Awareness of world issues and willingness to contribute

Ownership for the world

Able to work in a multicultural environment

Open-Minded& Risk-Taking

The leadership we develop in GCDP

GCDP Customer

Flow

GCDP Customer Flow

Attraction

Consideration

Brand Advocacy

Value Delivery

Customer Phase – Customer Profile – Customer Status

• Customer Flow phase: refers to the different stages our customers go through when having an AIESEC experience – 4

• Customer Profile: refers to the specific kind of relationship the customer has with us when going through each phase – 5

• Customer Status: refers to the how the customer is identified in our internal platform (EXPA) within each profile, which helps us do data analysis and track the metrics for our operations - 6

ATTRACTION CONSIDERATI

ON

BRAND ADVOC

ACYVALUE DELIVERY

stranger

Visitor

LEAD Promotercustomer

Customer statuses according to expaName What does it mean? How to progress to other status

Open A person who registered on OP is marked

as Open. An Open might have or have not

applied to any opportunity.

An Open moves to Accepted status when the

Opportunity manager has clicked on the Accept

button.

Accepted A person whose application has been

accepted by Opportunity manager and is

pending to sign the EP acceptance note.

An Accepted moves to In Progress status when the

EP AN has been signed and is awaiting approval

from both EP and Opportunity managers.

In Progress A person is in progress once he/she signs

the EP AN and is undergoing the selection

process.

An In Progress moves to Approved status when both

the Opportunity and EP manager click Approved

button.

Approved A person is considered Approved when

he/she has a confirmed opportunity and is

now undergoing preparation for his/her

internship experience.

Approved moves to Realized status when the

Opportunity Manager clicks Realized button.

Note: Realization will appear in the Analytics

according to the Start Date of the Opportunity as in

the form.

Realized A person is Realized when he/she has

started the first day of his internship.

A person moves from Realized to Completed one

day after the Experience end date of the Opportunity.

Note: The status change happens automatically as

per the dates.

Completed A person has the Complete status when

his/her internship experience has ended.

Attraction

Customer

AIESEC

Enabler

Profile

Status

Stranger ->Visitor

Open

• he gets to know about AIESEC through different

channels: social media, website, on ground marketing

(class visits, flyers, booths)

• he is going through lots of opportunities, He signs up (which converts customer profile to lead)

• SE/OGX : Doing Digital marketing with Social

media attraction On-ground marketing & Promotion

materials (videos, flyers, booths, etc.)

• HE/ICX : Raise opps, check app, product

improvement, JD clarification & partnership building

• Getting in touch with aiesec due to referrals,

Strategic alliances, Expectation setting – correct

value proposition understanding, browse available

profiles, 1st meeting

Consideration

Customer

AIESEC

Enabler

Profile

Status

LEAD

Accepted -> In Progress

• Looking & applying Ops, preparing for interviews,

Accepted/rejected =>signed AN

• He is making a payment and waiting for approval

• SE/OGX : Already payment & signing contract,

Assisting Matching, Make sure EP signing AN.

• HE/ICX : Shortlisting and rejecting applications.

Approving matched EP

• Agreeing on timeline, Communicating their value

on providing leadership development, keepin in

touch with HE

Value Delivery

Customer

AIESEC

Enabler

Profile

Status

CUSTOMER

Approved - Realized

• Preparing visa, logistic, insurance, getting to know the

information about pick up, hosting, entity etc. attending

OPS

• Involved with LC & Eps in project, start 1st day at work

• SE/OGX : Assisting preparation and providing docs

needed, delivering OPS & keeping in touch with

EPs

• HE/ICX : Providing docs needed and give

assistance, intro to project, accm etc, delivering

IPS

• Expectation setting, intro to NGO/org, giving

specific job description

VD (Value delivery)Customer Profile : customer

REALIZED

1 d

ay a

fter

last

day

of

wo

rkAIESEC

SENDING ENTITY• constant follow-up on the eps experience• provide assistance whenever needed for quality cases. • showcasing activities based on eps experience. • contact host entity to ensure co-delivery of ep lead

HOSTING ENTITY• take intern for first day of work• provide document with info about individual

responsibility and goals • delivery of ips• constant follow-up on the interns experience• provide assistance whenever needed for quality cases. • showcasing activities based on interns experience. • offer activities/opportunities for interns to get

involved with aiesec (ep lead). • provide document with information about departure

two weeks before the internship ends

APPROVED

1st

day

of

wo

rk

SENDING ENTITY• ep managers provide official documents

about VISA/WORK PERMIT, INSURANCE, XPP, AIESEC PURPOSE, INFO ABOUT COUNTRY/TERRITORY.

• Delivery of ops (AIESEC purporse, cultural preparation, personal goal setting, leadership development space, expectations settings)

HOSTING ENTITY• send document to approved eps with info

about pick-up and preparation booklet.• prepare and execute logistics for pick-up.• contact ep with host family and buddy.• provide support for visa/work permit

process.

WHERE THE MAGIC HAPPENS

Brand Advocacy

Customer

AIESEC

Enabler

Profile

Status

COMPLETE

Promoter

• Complete the experience & back to home country, give

and receive feedback sharing experience & attending

reintegration event

• SE/OGX : delivery of re-integration event, gather

experiences for showcasing , guide returnees to

take more opportunities or go to llc.

• HE/ICX : Evaluation, improvement based on

feedback, Showcasing experience

• Experience evaluation, receiving feedback from

intern, re raising oportunity

“GCDP Providing Life Changing Experience in

equipping youth to be a future leader”