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The Paper Shop Customize Customer Experience In and Outside Your Store C

uphouse_lauren mobile_presentation

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The Paper ShopCustomize Customer Experience In and Outside Your Store

C

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1 in 3mobile

searchesare local

1 in 3mobile

searchesare local

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How This Affects You• Nearly 75% preferred a mobile-friendly site

• 74% more likely to return to mobile-friendly site

Individual Sales61%

Didn’t find what they were looking for...Moved to another website.

79%Don’t like what they find...

Will go back & search for another website.

50%Even if they like a business...

Will use it less often if website is not mobile-friendly.

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How This Affects YouOverall Reputation

Inaccessible Site = Frustrated Users = Negativity Associated With Brand

48%Feel frustrated & annoyed with sites that are not mobile-friendly

36%Feel their time is wasted by sites that are not mobile-friendly

52%Bad mobile experience = Less likely to engage with a company

48%Site wasn’t mobile friendly = Felt company didn’t care about

business

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How This Affects You

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MOBILE USER EXPECTATIONS

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Referenceshttp://www.chameleonrecruitment.com/images/banner-changing-times.jpg

http://www.google.com/imgres?q=times+are+changing +2012&hl=en&biw=1438&bih=719&tbm=isch&tbnid=QySBm9waqSG2hM:&imgrefurl=http://www.direstreets.us/the-news/2012/01/times-they-are-a-changing/&docid=lKAuXYr0QCNxKM&imgurl=http://www.direstreets.us/wp-content/uploads/times_change.jpg&w=835&h=480&ei=XDSCULPWL7KP0QHC74CoAg&zoom=1&iact=hc&vpx=191&vpy=412&dur=58&hovh=170&hovw=296&tx=164&ty=60&sig=108546767638176576770&page=2&tbnh=138&tbnw=238&start=26&ndsp=31&ved=1t:429,r:19,s:20,i:188

http://googlemobileads.blogspot.com/2012/09/mobile-friendly-sites-turn-visitors.html

http://www.hongkiat.com/blog/mobile-web-design/

http://www.pagetrafficbuzz.com/google-survey-reveals-75-mobilefriendly-sites/14736/

“7 tips to create visual presentations” SlideShare at http://www.slideshare.net/EmilandDC/7-tips-to-create-visual-presentations

"Good PowerPoint Design" at http://www.slideshare.net/Alex.Osterwalder/good-powerpoint-design-for-business-presenters-presentation

"Top 10 Slide Tips" at http://www.garrreynolds.com/Presentation/slides.html

www.thepapershop.biz

www.bmobilized.com

www.hotogomo.com

www.fiddlefly.com

www.dudamobile.com

www.mobilizetoday.com

www.qmogo.com

validator.w3.org/mobile/