EFQM Assessor Training 19-21 January, Brussels, Belgium Mr Sanjib Kumar Dutta, Principal Counsellor, CII Institute of Quality attended the 3 day EFQM Assessor Training (EAT) Programme in Brussels which was attended by 11 participants from Belgium, Germany, Italy, India, Spain, Sweden and UAE. The training programme was conducted by two EFQM tutors.

The training related to the 2010 revisions of the EFQM Excellence Model which covers the Fundamental Concepts of Excellence, the Criteria, Sub-Criteria and the Guidance Points and the Radar and Scoring methodology besides the revisions in the Glossary of Terms used in the Model.

 

 

 

 

 

 

   

 

Mr Sanjib Kumar Datta, Principal Counsellor, CII‐IQ (second from left) with the participants of the EFQM Assessor Training Programme in 

Brussels 

 

 

 

REACH Compliance : Challenging times One of the major recent developments having far reaching impact on global trade, is the promulgation of REACH regulations by the European Union. REACH poses severe restrictions for market access within the EU block countries and is a classic example of technical regulations bottlenecking trade through non tariff barriers. The EU REACH programme has triggered responses from several other countries, who have either launched similar regulations or are in the process of doing so.

What is REACH

REACH is the European Regulation on Registration, Evaluation, Authorization and Restriction of Chemicals and came into force on 1st June 2007. The main aim of REACH is to ensure protection of human health and the environment from the risks that can be posed by chemicals in their substance form as well as through their presence in products. Its two main objectives are stated to be :

a) Make industry provide appropriate safety information to their users.

b) Authorize the European Union to take additional measures on highly dangerous substances, where it estimates a need. For example, six substances of very high concern will be banned within the next three to five years unless a specific authorization has been granted to individual companies for their use

How does REACH work

Each EU member country has to ensure that the chemicals substances that are manufactured in their territories or are imported by them are registered in a common data base maintained in the EU. A Forum has been created under the aegis of the European Chemicals Agency (ECHA) which brings together Member States enforcement authorities in a formal framework. Enforcement on manufacturers from other countries exporting to Europe is achieved by requiring the appointment of an OR (Only representative) who undertakes all legal liabilities on behalf of the exporter. A 10 year time table has been published for bringing the various provisions in force, with clear deadlines.

Current requirements

All manufacturers in Europe and importers of chemicals must identify risks linked to the substances they manufacture (or import) and market. For substances manufactured or imported in quantities specified by the Regulations (presently 1000 tonnes for most chemicals, which will be gradually reduced to 1 tonne per year per company as per the time table), manufacturers and importers need to demonstrate that they have appropriately done so (identified the risks) by means of a ‘Registration Dossier’, which must be submitted to the European Chemicals Agency (ECHA).

ECHA checks that the registration dossier complies with the Regulation and that adequate information is provided. If required additional testing may be necessary to generate the product (chemical substance) information.

Future requirements

An authorization system will be in place to ensure that substances of very high concern (SVHCs) are properly controlled, and progressively replaced by suitable alternative substances or technologies where these are economically and technically viable. Where this is not possible, the use of the SVHCs may only be authorized where there is an overall benefit for society of using the substance.

In addition, EU authorities may impose restrictions on the manufacture, use or placing on the market, of substances causing an unacceptable risk to human health or the environment.

Starting from June this year, REACH will also cover articles (products) in which the identified SVHCs are present above a concentration limit of 0.1% weight by weight and above 1 tonne per year. Any company supplying articles to Europe, where the SVHCs are present must submit a notification to ECHA. In absence of detailed knowledge about the presence of chemicals in industrial use materials, exporters would find it

difficult to determine whether they should notify or risk actions for incorrect / non-declaration.

What happens on non-compliance?

The Member States authorities are responsible for enforcing REACH through inspections as well as penalties in case of non-compliance. Thus, each Member State has already designated the competent authority dealing with REACH enforcement.

Authorities can select substances for a broader substance evaluation to further investigate substances of concern.

The type of penalty varies among the countries. In general, the Member States have systematically included fines in their penalty systems, as a continuation of their existing systems. Other types of penalties include injunctions (including market withdrawal), prison sentences, and name-and-shame methods where non-compliance is made public.

Impact on Indian exporters

The major impact on Indian exporters of Chemical substances so far is the high cost of registration, by way of sharing data generation costs with the lead registrants, running into millions of Euros.

Exporters of chemical preparations to Europe also have to bear the burden of getting the ingredient substance registered (again at high cost).

On the issue of the impact of REACH on Indian articles like apparel, leather articles, electrical and electronic components, auto components, handicrafts, etc, being exported to Europe, there is a grey list of very toxic substances (SVHC, list). SVHCs shall attract enhanced control and regulation when used for manufacturing of articles like apparel, leather products, auto components, dyes, paints, electrical & electronic components and products, metal parts and components, plastic products, etc.

Thus, the implications on the export of articles shall be two fold:

1. Manufacturers and exporters of articles shall have to look for alternative safer chemicals; which would amount to incorporating major changes in the product profile

2. Search for safer substitutes that are not readily available will involve lot of research and development (R&D), trials and expense

The above implications are further compounded by the fact that the SVHC list shall keep on increasing with time. This is eventually expected to contain 500 to 600 substances.

Exporters have to appoint an OR (Only Representative) in the destination country to undertake both the registration formalities as well as legal liability on behalf of the exporter.

CHEMEXCIL, the Chemicals & Cosmetics Export Promotion Council has set up a REACH Help desk and a web portal for giving the latest updates to exporters. In order to provide professional assistance, CHEMEXCIL has appointed Sustainability Support Services, (Europe) AB. Sweden, to represent its member-exporters in European Union as ‘Only Representative’. This arrangement has helped over 700 Indian companies go through the pre-registration and registration deadlines.

Through a MOU with SSS, the CII Standards and Conformity Assessment Task Force has decided to launch a nation wide capacity building programme across various export sectors (leather, garments, auto components, etc) to strengthen the supply chain in meeting REACH and other similar regulations. As a first step, experts from the European Chemical Agency (the nodal organization for REACH) have been invited as key speakers in two back to back Symposiums on REACH Regulations and their impact on Indian industry, are being organized in Delhi and Mumbai on 7th and 8th April 2011. The Symposiums being organized jointly by CII and the Union Ministry of Chemicals and Fertilizers, will be the first face to face interaction of ECHA officials with the Indian industry and other stakeholders. This will be followed up with extended outreach programmes targeting impacted sectors over the next one year.

As deadlines are fast approaching (see table), the Symposiums would provide an ideal forum to get the clarifications and enhance understanding on coverage as well as compliance issues.

Impact of Key Deadlines in REACH for the next 9 years

Deadline Obligation Impact on Indian industry

1 June 2009

Marketing & use restrictions under Directive 76/769 repealed and placed by Annex XVII of REACH

Substances banned from export for certain uses. Substitutions require R&D at high cost

30 November 2009

Deadline for downstream users to inform suppliers registering in 2010 of their uses

As above. All large scale chemical substance exporters affected

30 November 2010

Registration deadline for:

CMR's > 1 tonne; R50/53's > 100 tonnes; All other substances > 1000 tonnes per annum.

Exports of chemical substances permitted only after registration to manufacturers

Non-EU ‘traders’ go out of business

High cost implications due to data

generation and sharing

3 January 2011

Deadline for submission of Substance Classification and Labelling Notifications for substances on the market on 1 December 2010.

a) Suppliers required to make changes in Labels & packages – cost implications

b) Classification as hazardous chemicals impacted trade

1 June 2011 Notification of SVHC in articles begins

a) Major impact across all export sectors

b) Additional responsibility on buyers make EU suppliers preferred vis-à-vis imports from other countries

c) Chain reaction on upstream suppliers of components, ingredients to exporters

d) Supply chain diagnostics required for banned chemicals

e) Cost of testing, compliance assurance

f) Breach of IPR due to forced data sharing

All above add to costs and impact competitiveness

31 May 2012 Deadline for downstream users to inform suppliers registering in 2013 of their uses

a) SMEs (supplier of chemical substances in small quantities) fall in ambit in huge numbers

b) Impact extends to manufacturers of preparations such as paints & pigments

c) High cost of data sharing may make many un-competitive

31 May 2013

Registration deadline for all substances manufactured or imported in volumes > 100 but < 1000 tonnes per annum

31 May 2017 Deadline for downstream users to inform suppliers registering in 2018 of their uses

Impact will extend to Micro segment – cost implications will be prohibitive to their scale

31 May 2018

Registration deadline for all substances manufactured or imported in volumes > 1 but < 100 tonnes per annum

(Article contributed by Anupam Kaul, Principal Counsellor, CII Institute of Quality,anupam.kaul@cii.in)

 

TPM Awards for 2010 announced 20 Indian companies and 8 overseas companies, supported by Confederation of Indian Industry (TPM Club India) , have been announced winners of the TPM Awards announced by Japan Institute of Plant Maintenance (JIPM) on 25th January in Japan.

CII has been instrumental in the spread of TPM in India since 1998 with JIPM and JIPM Solutions Co Ltd as partners.

The first Indian company received the JIPM TPM Award in 1995 and since then the growth of Indian companies adopting TPM as a way of culture has been increasing. The graphs provide the details of the growth of the TPM Awards by Indian companies including the latest announcement for the year 2010. These companies were assessed for the implementation of TPM methodology with respect to 8 Pillars of TPM such as Focused Improvement, Autonomous Maintenance, Planned Maintenance, Quality Maintenance, Education and Training, Development Management, Office TPM and Safety, Health and Environment.

The results seen in these companies include improved business performance ie Production improvements of 20-30%; Defects reduction by 80-90%; Breakdown reduction by 80-85%; Maintenance cost reduction by25-30%; Employees contribution towards competitiveness by suggesting many kaizens for improvement of P,Q,C,D,S and M to name a few critical parameters.

Since 2007, CII has also been supporting some of the overseas companies including Pakistan, Saudi Arabia, Turkey, Bangladesh, China, Indonesia, Romania, Mexico, USA, Russia, Greece and Switzerland.

CII compliments all the winners and wish them the best to scale further levels of awards.

 

 

 

 

 

 

For 2010 

 

 

Preparing Food Industry to adopt FSSA by addressing Food Safety and Quality

India is the second largest producer of food in the world. While food production is significant, the Food Processing Industry is still nascent. Initiatives taken by the Ministry of Food Processing Industries, Govt. of India during the current 5 Year plan are poised to increase food processing to a great extent and we may see India as a major player in the International Food Trade. There are tremendous opportunities for India in the processing of Cereals, Fruits & Vegetables, Milk & Milk Products, Egg, Fish and Meat.

While many schemes launched by the Ministry of Food Processing Industries are set to increase food processing exponentially, one area of serious concern is “Food Safety & Quality” of the processed food. Challenge for the Industry is to meet surpass the internationally expected guidelines of CODEX Alimentarius, SPS and TBT norms and the present discerning Indian ccnsumer.

On  invitation  from  Association  of  Food  Scientists  & Technologists  (India)  (AFSTI)  at  its  Annual  Conference “Food  in  2020”  at  CFTRI  Campus,  Mysore  on  25th January,  2011,  CII‐IQ  made  a  presentation  on  “Food Safety and Quality under new FSSA Rules Framework”.  

In the presentation it was explained how the Food Safety and Standards Act  (FSSA)‐2006 has been  introduced by the  Government  of  India  to  eventually  repeal  various Food Acts and  regulations. As a National Movement,  it was  a  shift  from  Policing  to  Self  Regulation,  from  End Product  Based  Approach  to  System  /  Process  Based Approach  with  Continuous    involvement  of  all stakeholders  ( Govt.,  Industry,  Scientists,  Technologists, Consumer Groups  etc.)  ;  away  from  the multiplicity  of regulation  to  single  regulation  which  is  based  on internationally  accepted  approach  (like  Codex Alimentarius).  The  Act  includes  Health  Food, Supplements,  and  Nutraceauticals  and  is  expected  to facilitate and promote the development of new products /  innovation.  There  is  focus  on  Product  recall, Infrastructure  with  respect  to  Food  Testing  Labs.  and development of Human Resource to  implement the Act. It  is based on Food Safety Management System  (FSMS) meaning  thereby  adoption  of  Good  Manufacturing Practices  (GMP),  Good  Hygienic  Practices  (GHP)  and Hazard Analysis  and  Critical  Control  Points  (HACCP)  by all Food Businesses. The Act is empowered to specify the mechanism  and  guidelines  for  accreditation  of certification  bodies  engaged  in  certification  of  Food Safety Management  Systems  for  Food Businesses. The Food Safety and Standards Authority of India (FSSAI) may also recognise any organisation or agency for  the  purposes  of    food  safety  audit  and  checking compliance. 

To overcome these hurdles, Food Safety & Standards Act (FSSA), 2006 has been introduced by the Govt. of India. The Act has been brought in to eventually repeal various Central Acts like PFA-1954, Fruit Product Order, 1955, Meat Food Products Order, 1973, Vegetable Oil Products ( Control) Order, 1947, Edible Oils Packaging (Regulation) Order, 1998, Solvent Extracted Oil, De-oiled Meal and Edible Flour (Control) Order,1967, Milk and Milk Products Order, 1992 etc. To make the act fully operational “Rules & Regulations” are at their final stage with the Food Safety and Standards Authority of India.

While big players and MNCs in Food Processing are practicing to a great extent the Food Safety and Quality norms as envisaged in FSSA 2006, most of the small players are unfortunately ignorant about the significance of such practices. It is high time for the small food processors to get sensitized about the challenges they will face, once FSSA comes into force and they start feeling its heat.

It will make the job easier for these small players if they immediately start working towards implementation of Basic Hygiene Practices in their processing units and Supply Chain. The Draft Food Safety and Standards Regulation, 2010 can be visited on Food Safety and Standards Authority of India website: www.fssai.gov.in

In Schedule 4 of this document “General Hygienic and Sanitary Practices to be followed by All Food Business Operators” have been detailed in Part -II. While the full document is important for all the Food Businesses it is this part of the regulation which may adversely effect the small business operators if they do not gear up now.

To quote this part of the regulation “The establishment in which food is being handled, processed, manufactured, packed, stored, and distributed by the food business operator and the persons handling them should conform to the sanitary and hygienic requirement, food safety measures and other standards as specified below……………”

These requirements are quite similar to CODEX Alimentarius guidelines by WHO and ISO 22000 and are as follows:

1. Location and Surroundings: This part has detailed instructions on how food products need to be protected against environmental contamination through \ hygienic location and surroundings of the Food Establishment.

2. Layout and Design of Food Establishment Premises: This part specifies the Process flow and layout of Machinery, Design and Quality of Floor, Walls and maintenance of those , Design of Drains, Ceilings, Windows, Doors , Fixtures

etc. to prevent / minimize food contamination. 3. Equipment: It specifies the design, material of construction, handling, cleaning, maintenance, identification and storage of all equipment and containers coming in direct contact of food items, to prevent contamination through dust, dirt, flies and other insects.

4. Facilities: This part specifies norms for water facilities w.r.t Potable and Non-potable water, water for equipment cleaning, washing of Raw Materials, Ice and Steam. Norms have been specified for Drainage and Waste Disposal. Personnel facilities norms for toilets, Rest Rooms and Refreshment Rooms have been specified here. Norms have been specified for Air Quality, Ventilation and Lighting

5. Food Operations Controls: Under this rules have been laid down for Procurement of Raw Materials, Storage of Raw Materials and Food, Food Processing / Preparation like Time and Temperature Control, Packaging and Distribution / Service

6. Management and Supervision; Rule impresses on need for development of Standard Operating Procedures (SOPs) for all areas of operation. 7. Food Testing Facilities: The rule asks for in-house or through an accredited external laboratory. testing of food materials /food for Physical, Chemical and Microbiological Contamination.

8. Audit, Documentation and Records: The rule demands a periodical audit And its documentation w.r.t SOPs, of each area of operation like food preparation / cooking, storage, distribution, laboratory test results, Cleaning and Sanitation and Pest Control etc.

9. Sanitation and Maintenance of Establishment Premises: The rule specifies need for developing and following cleaning and maintenance schedules and checklists for each area of operation like plant, building, equipment etc. with detailed procedures, cleaning chemicals, frequency etc. It also specifies Pest Control System to prevent contamination through animals, birds, pests and rodents etc.

10. Personal Hygiene; The rule specifies norms for Health Status of food handlers, Personal Cleanliness and Personal Behavior of food handlers and visitors.

Mr D Mathur making the presentation at the CFTRI campus

11. Product Information and Consumer Awareness: This rule specifies declaration required on labels of the food products for safe handling, storage and use of the products.

12. Training: This rule specifies need to train food handlers on their roles and

responsibilities to prevent food contamination and periodic assessment of the effectiveness of the training.

While all the above rules are expected to be mandatory soon for the Food Business Operators there are also specific rules for various Food Business Operators engaged in sensitive products like Milk and Milk Products, Slaughter of Meat Animal, Processing, Manufacture, Storage and Sale of Meat and Meat Products, Catering/ Food Service Establishments.

To follow the new rules, food business operators need to focus on two critical areas.

Firstly, they need to upgrade the food processing facilities w.r.t. the infrastructure like Building, Layout, Plant & Equipment, Facilities, Personal Hygiene Facilities, and Laboratory etc. Ministry of Food Processing Industries has few schemes which provide financial assistance for HACCP implementation and laboratory up-gradation.

Food Businesses have to also generate funds internally through improvements in efficiencies and productivity. Capital Expenditure required for these infrastructural up-gradations must be catered in the yearly budget and need to be considered as important as marketing expenditure.

Secondly, a mindset change is necessary at all levels to bring in this improvement. Training is required at all levels in the areas of Good Manufacturing Practices (GMP), Good Hygienic Practices (GHP) and Hazard Analysis and Critical Control Points (HACCP).

As a first step, all Food Business Operators and Suppliers would benefit from doing an independent Gap Analysis w.r.t to requirements of FSSA and draw a time bound implementation plan.

This article by Deepak Mathur, Senior Consultant, CII- Institute of Quality @ deepak.mathur@cii.in first appeared in FnBnews.com on 16th January, 2011 

 

CII‐ Institute  of  Quality  at  Bangalore provides  training  and  consultation  in the  areas  of  Efficiencies  Improvement, GMP,  GHP,  HACCP,  ISO  22000  and  is planning to launch the PAS 220 and GFSI Benchmarked schemes  in 2011 for Food 

 

 

 

 

Forthcoming Programmes

• 5-6 April, Bangalore Workshop on Assessment for Business Excellence for Small and Medium Businesses

• 6 – 7 April, Delhi

FSCC & PAS 220 Internal Auditor Programme

• 7 April, Delhi Symposium on REACH regulations & their future impact on exports of chemicals and articles to Europe

• 8 April, Mumbai

Symposium on REACH regulations & their future impact on exports of chemicals and articles to Europe

• 9 April, Bangalore

Seminar on Hospital Infection Control

• 12-14 April, Bangalore Workshop on Assessment for Business Excellence for Large Business Organisations

• 15 – 16 April, Delhi

Workshop on General Requirements on Hygienic and Sanitary Practices to be followed by all Food Business Operators

• 18 April, Bangalore

Journey of Cost Excellence - A program for the Senior Management

• 18-19 April, Chennai Two Day Programme for Upgrading Assessors to 2010

• 25-26 April, Delhi

Two Day Programme for Upgrading Assessors to 2010

• 25-28 April, Pune Laboratory Management and Internal Audit as per ISO 17025

• 25-26 April, Pune

Seminar on Focused Improvement through Loss Cost Analysis

• 26-29 April, Bangalore Shopfloor Practices for World Class Manufacturing

• 27 – 29 April, Bangalore

FSQ Award Assessors Training For more information, please contact Mr K Ganeshan @ k.ganeshan@cii.in

 

 

 

 

CII Institute of Quality Programmes conducted in December

to February 2011 ISO 22000 Lead Auditor IRCA Certified Course 14-18 February, Bangalore CII-IQ in association with BSI Management Systems organized this programme which was conducted by Ms Anuradha Kapur, BSI and had 8 participants from 7 organisations.

Delegates on satisfactorily completing the continuous assessment of this IRCA certified course for food safety management system auditors and the final examination were awarded an international IRCA approved certificate from the Learning Division of BSI Management Systems.

For more details please contact anju.bist@cii.in

Seminar on Bottom Line Improvement through Focused Improvement Concept 14-15 February, Pune

Mr S Yuvaraj, Counsellor, TPM Club India, CII-IQ conducted this programme which was attended by 25 delegates from 10 organisations.

Brief learning from Program:

With objective to enhance knowledge of TPM implementation to eliminate the losses that occur in the organization and to reduce cost by eliminating hidden wastage, TPM Club India, CII-IQ organized this seminar. The Seminar assisted the participants to learn the unique structured approaches to understand the losses as well as how to eliminate these losses with the activities that maximizes the overall equipment & plant

effectiveness. Participants also came to know about formation of cross functional team to identify and design improvement activities to minimize losses.

For more details please contact alok.rawat@cii.in

Seminar on Developing Equipment Competent Operator, Step 4 Jishu Hozen (Autonomous Maintenance) 21-22 February, CII – Gurgaon

Mr P M Janagiraman, Counselor, TPM Club India, CII-IQ conducted this programme which was attended by 21 delegates from 8 organisations.

The topics of the seminar focused on Step 4 JH or Autonomous Maintenance which literally develops the operator into a very competent person (Equipment Competent Operator) to maintain or sustain the level of activities carried out and to take the machine to a higher level of maintenance activities. Participants learnt the approach to implement this step which helps the operator literally to become a quasi maintenance man.

For more details please contact alok.rawat@cii.in

Focused Improvement Through Loss Cost Analysis 21-22 February, Chennai

Mr Narasimhan S, Senior Counsellor, TPM Club India, CII-IQ conducted this programme which was attended by 20 delegates from 13 organisations.

This two day seminar organized by TPM Club India addressed the following issues:

• Loss-Cost • Profit erosion • Economic Maintenance • Optimum utilization of Human Resources • High Quality Low Cost Purchase • Inventory free organization • Effective Delivery System • Loss free Office • Zero loss on Safety • Exercise on Cost Loss Analysis

For more details please contact preethi.peter@cii.in

Workshop on Tools, Techniques and Formats 20-21 January, CII-IQ, Bangalore

24 delegates from 14 organisations attended this programme which was conducted by Mr P M Janagiraman, Counsellor, TPM Club, CII-IQ.

Tools, techniques and formats are very essential for the implementation of TPM. Equally important is the way how these are being used for reaping the maximum

benefits possible. More often than not, it has been found during consultancy by our counselors that the tools and formats are not being used the way that they have to be utilized. This leads to no results or poor results leading to a lot of rework.

The learning’s from the workshop included:

• Understanding tools in a simple manner • Understanding the linkage of tools and formats with respect to different pillars of

TPM • Likely benefits to be derived from the tools that were discussed • Experience the usage of tools (Hands on practice session) • Learning’s from a successful case study

For more details please contact preethi.peter@cii.in

Seminar on Breakthrough Thinking in Achieving Zero Machine Breakdowns 24-25 January, Yashada, Pune

Mr S Yuvaraj, Counsellor, TPM Club, CII-IQ conducted this programme which was attended by 15 delegates from 9 organisations. Participants came to learn about the unique approaches and methodologies to improve the availability, reliability and maintainability of machines / equipment for qualitative production. The seminar was designed with class room trainings, imperative group exercise with presentations on case studies by participants in order to develop skills and grasp the approaches thoroughly.

For more details please contact alok.rawat@cii.in

Workshop on Assessment for Business Excellence for Large Organizations 19-21 January, Mysore 19-21 January, Hyderabad

While Mr C V Subrahmanyam, Principal Counsellor and Mr K R Shivakumar, Senior Counsellor, CII-IQ conducted the programme in Mysore which was attended by 31 participants from 9 organisations, Mr S K Dutta, Principal Counsellor, CII-IQ conducted the programme in Hyderabad which was attended by 25 delegates from 4 orgnisations.

The workshops enabled the participants to:

• get an integrated view of management for Excellence and meet the increasing business challenges

• with the necessary business management and assessment skills for measuring the effectiveness of various management initiatives taken by an organisation towards Excellence

• prepare potential assessors for the CII-EXIM Bank Award for Business Excellence.

For more details please contact n.deep@cii.in 

Workshop on Assessment for Business Excellence for Large Organizations

Sensitization programme for Building Healthcare Excellence 29 January, Bangalore

The sensitization programme was basically aimed to disseminate the information regarding the newly launched CII Healthcare Excellence Award.

Dr Nandakumar, Chairman of CII IQ Healthcare Quality Task Force, Chairman and Group Medical Director, Columbia Asia Hospitals delivered the opening remarks and spoke about the framework and the launch of the award. Mr. Sanjib K Dutta, Principal Counsellor, Dr V K Singh, Consultant, CII-IQ and Mr P Girish, Head CII-IQ explained to the audience in brief about the CII Award for Healthcare Excellence, the need for the

Award, its Assessment process, the Award criteria and Model framework. The sensitization programme was attended by 18 participants from 13 organisations.

For more details please contact surabhi.shukla@cii.in

CII Certificate Course on Developing and Auditing HACCP & ISO 22000 18 – 20 January, Bangalore

The three day Workshop aimed at providing the company personnel and food safety professionals with the skills and knowledge necessary to develop, update HACCP Plans and to conduct Internal Audits of HACCP based Food Safety Management System of the organization in line with the requirements of ISO 22000:2005.

The participants gained an understanding of developing HACCP Plans and systems in line with ISO 22000 so that they receive an insight on what needs to be audited, various clauses of ISO 22000 and how to interpret them practically with relevance to organizations’ requirements. Participants gained from using Audits as a Management tool for diagnosing value diminishing non compliances and identifying opportunities for improvements which impact process efficiencies. They also gained an insight into using it as a building block for continuous improvement based on assessment of effectiveness with respect to safe food. There were 15 participants from 12 organisations and the programme was conducted by Dr Indrani Ghose, Principal Counsellor, CII-IQ.

For more details please contact anju.bist@cii.in

Workshop on Evaluation of Uncertainty Measurement in Testing & Calibration 31 January – 01 February, New Delhi

The workshop covered the basic principles of uncertainty measurement and their specific application in various measurements.

The objectives of the workshop included:

• Uncertainty: Concepts and theory; • Uncertainty in analytical measurements: Terminology and uncertainty

components, estimation of uncertainty in analytical measurements, identifying uncertainty sources, quantifying uncertainty, calculation of combined uncertainty etc.

There were 20 participants from 14 companies such as Minda Corporation, Deki Electronics, JCB India, Hindalco Industries, SRF, Tata Motors, Mother Dairy, Max India etc. The workshop was conducted by Mr Vivek Ghodke, Consultant, CII-IQ.

For more details please contact tarun.bhatia@ci.in

12th TPM Facilitators Course 6-10 December, Port Blair

This was the 12th TPM Facilitators Course in the series organized by TPM Club India of the CII Institute of Quality.

In the previous Eleven Facilitators courses, 334 facilitators from 208 companies participated and with this edition the numbers have risen to 347 facilitators from 216 companies.

Objective of the course were:

• Lectures by TPM Instructors/facilitators • Understanding of the JIPM-TPM approach • Understanding the breadth and depth of TPM • Correct interpretation of TPM methodology

At the end of the course a qualifying test was given to the participants and Certificates were issued to the successful participants.

After completion of this Course the participants are entitled to assume the position of internal TPM facilitator within their own organisation / company in order to promote and implement TPM activities. Mr S Srinivasan, Senior Consultant and Mr P M Janagiraman, Counsellor from TPM Club India were the faculties for this course.

13 participants attended this Facilitator course from Adhunik Metaliks Ltd, Neepaz V Forge (I) Ltd, Indian Oil Corporation Ltd, Head quarters, Guwahati Refinery, Gujarat Refinery, ITC Ltd PSPD, Triton Valves Ltd, TTK Prestige Ltd, Endurance Technologies Ltd, Minda Industries Ltd, Mahindra & Mahindra Ltd.

The feedback from the participants was positive; they also geared up to take the TPM initiatives full fledge in their company.

For more details please contact jayashree.das@cii.in

Workshop on Assessment for Business Excellence 15-17 December, CII-IQ, Bangalore

Mr Sanjib K Dutta, Principal Counsellor, Mr K R Shivakumar, Senior Counsellor and Mr C H Anandam, Consultant CII Institute of Quality were the faculty for this programme which was attended by 36 participants from 8 organisations.

The brief learning’s from the programme included :

Getting an integrated view of management for Excellence and meet the increasing business challengesand to equip the participants with the necessary business management and assessment skills for measuring the effectiveness of various management initiatives taken by an organisation towards Excellence.

For more details please contact, n.deep@cii.in

Workshop on Internal Quality Audits based on ISO 9001:2008 14 - 15 December, CII, Gurgaon

The program aimed at providing the overview on ISO 9000, the requirements of ISO 9001:2008. With the process based approach, the faculty explained how there has been a shift of focus from Auditing for Compliance to Auditing for Effectiveness and how auditors could undertake the management of Audit programmes as per the guidelines of ISO 19011.

16 participants from 8 organisations attended the programme which was conducted by Mr C V Rao, Senior Consultant, CII-IQ.

For more details please contact, tarun.bhatia@cii.in

Workshop on Accreditation Criteria for Product Certification Bodies based on ISO / IEC Guide 65 27 - 28 December, CII, Gurgaon

CII Institute of Quality with the help of Quality Council of India (QCI) organized this Workshop which was attended by 15 participants from 9 organisations. The course was conducted by Mr. Anupam Kaul, Principal Counsellor, CII Institute of Quality & guest faculty Mr Anil Jauhri, Director, NABCB.

Conformity assessment programmes have been undergoing significant transition globally including India in the past few years. While management systems certification helped industry in establishing a foundation for managing quality of products, the need for direct evidence for product conformance has always existed.

Therefore, this workshop aimed at explaining the types of Product Certification Schemes, elements of ISO / IEC guide 65, NABCB accreditation criteria, IAF guidance on ISO / IEC guide 65 implementation, core processes involved in product / process certification and competence requirements of product certification auditors.

For more details please contact, tarun.bhatia@cii.in