This WeekProductivity Highlights

Week 26,27

15th July 2011

Monthly Throughput -July 2011 till date

39,026 TEUs

Total Number of Vessels 18

Max. Productivity

Achieved

29.5 mph on m.v Wan Hai

263 on 2nd July 2011

Max. Vessel moves in a

day

2650 moves on 6th July

20 11

Max. Gate moves in a day2860 moves on 9th July

2011

Maximum ICD moves in a

day

234 moves on 2nd July 2011

Highest parcel size3502 TEUs in m.v. Wan Hai

307 on 8th July 2011

Operation Highlights 1. Highest RTG moves -

1269 moves by M Santosh Kumar

(Emp_id: 1646)

2. Highest moves in an hour on

single lift QC:

37 moves by R.Venkatesan on 29th

June between 1700 & 1800 hrs

37 moves by K.Shanmugasundaram

on 5th July between 1200 & 1300 hrs

3. Highest moves in an hour on

twin lift QC :

58 moves by Syed Lufthullah on 2nd

July between 1100 & 1200 hrs

Operations Highlight:

Operations Team has achieved GCR of 25+ on 6 vessels in the first & second week of

July 2011. This was made possible because of the team’s commitment to deliver

superior service. Details are as under:

VIA Vessel Name Date Total Moves GCR CI

11261 Tiger Bridge 29/06/11 2128 25.04 2.04

11260 Sinar Brani 30/06/11 867 25.5 0.92

11266 Wan Hai 263 01/07/11 1213 29.47 2.33

11269 APL Pusan 02/07/11 1379 25.03 2.79

11270 Maersk Darlington 03/07/11 2132 25.03 3.31

11272 Maersk Delmont 04/07/11 1038 25.42 2.71

Page 2 This Week

TOWN HALL MEETING

The Town Hall on My World Employee Engagement Survey Results cascading was anchored by

Capt.Anil Singh, Our MD and Mrs.Monal,the Regional Head –HR in the presence of CEO on 6th July

2011.The Town Hall was conducted in three Spells wherein the points of Areas of Strengths of the

Subcontinent and vis-à-vis the Points for Improvements have been dealt with by Capt.Anil.Arasu,Our

CEO spelt out the Strengths of CCT viz 1.Customer Focus 2.Pride working in CCT 3.Awareness of DP

World 4.Teamwork 5.Socially/Environmentally Responsible and also the Improvisation Points of CCT

viz 1.Safety, Working Conditions & Work Load 2.Open and Transparent Communication 3.Rewards

and Recognition 4.Diverse and Equal Opportunity Employer, followed by Intelligent Questions from

the Participants answered in no Uncertain Terms by Anil, Arasu and Monal.

The Action Points were also noted for Execution. The Participation in the Town Hall was

Overwhelming.

Page 3 This Week

Safety & Environment Workshop on 6th July 2011

S&E Work Shop was organized by SCO region on 6th July 2011 at Chennai to draw a 100 days Action Plan for driving improvement in terms of more effective controls with regards People, Equipment and System.

Senior Management Team participated :

Mr. Andrew Adam, Senior Vice President (Operations)

Mr. Nabil Battal, Director, Global Safety & Environment.

Mr. Charles Haine, Global Environment Manager

Capt. Anil Singh, SVP & MD, SCO Region

Capt. Ankit Vaishnav , Régional Advisor –Safety & Environment

Mrs. Monal Srivastav, Regional HR

What is Safety Culture?

The safety culture of an organisation finds expression through the complex relationships between people, systems, knowledge and leadership. In essence, it is “how things work” and “what is impor-tant” that gives us “the way we do things around here”.

It is the safety culture of the organisation that influences the deployment and effectiveness of the safety management system, the work environment and underlying perceptions, attitudes and behav-ioural practices of employees at all levels.

Totally 44 members participated in the workshop from across the SCO region to enhance the safety & environment culture.

The welcome address was made by Mr.Ennarasu Karunesan, Director & CEO, DPW Chennai. He thanked Capt.Ankit for having initiated /mooted the novel idea of organizing this innovative workshop at Chennai and he also thanked Capt.Anil, Mr,Andrew, Mr.Nabil and Mr.Charles for having taken the effort of coming down for this workshop at a very short notice.

Opening address was made by Capt.Anil Singh wherein he welcomed Mr.Andrew and his team who despite a very short notice, spared their valuable time to come all the way to India to conduct this workshop. He mentioned that regrettably, 2011 has been a challenge for the Subcontinent in terms of performance in Safety and here he referred to the two fatalities in quick succession even before reaching the half way mark. Apart from these two fatalities, one of our colleagues Sunder Rajan was grievously hurt in which his right arm had to be amputated. We had other incidents where lashers were injured due to falling twist locks. Then, there was a recent accident at NSICT where an RMQC, one of our most important life lines for business sustained damage and had to be put out of action .

Time has come when we need to do a comprehensive health check-up of our region with regard to safety. As a start point, we decided on S&E Workshop and that is how we are all gathered here today. As participants, we purposely chose to have a team of key people from QHSE, Operations and Engi-neering because Safety is teamwork and you all have to drive this together.

The first session was addressed by Mr.Andrew Adam wherein he stressed on 4 topics—

Performance: What we know, Perception: What we believe, Root Causes: What the problem(s) are

& Action Plan: How we can improve. He mentioned that safety management ultimately aims to

prevent harm to people. Lag indicators are direct measures of this harm, while lead indicators measure things that are in some ways precursors to harm.

Page 4 This Week

Safety & Environment Workshop on 6th July 2011

Analysis of the 8 fatalities in the SCO region were described and mentioned as under:

• All fatality activities had a risk assessment completed,

• 7 of the fatality activities had a procedure in existence,

• 6 of the fatalities were caused by “struck by vehicle” and remaining 2 caused by “struck by

container”

• 6 of the fatalities occurred during night shift,

• Of the 6 fatalities struck by vehicle 4 were contractor related and 2 employee related and

• All 4 contractor fatalities occurred on night shift.

The second session was addressed by Mr.Nabil, the core issue he focused was on “Perception - what

we believe” and on patterns of improving safety. He underlined the following and explained on:

Clarity: Clear strategic direction, principles and expectations.

Commitment: The strategy and expectations are measured and continuously monitored by

the leadership team with an emphasis on sustainability.

Capability: The competency required to achieve sustained performance is engaged.

Consequence: Responsibility and accountability levels are consistently administered.

Care: Increased understanding and trust ingrains safety into how we do business.

He also addressed on the topic - “Root causes— what the problems are”, The main identified root

causes are Incident Reporting,, Quantity of reporting, Quality of reporting, Contractor management,

Direct contractors, External truck drivers, Vessel conformance, Identifying appropriate corrective ac-

tion(s), Traffic management, Systems & Risk management system.

He concluded with stating a ANZ quote : The first step to sustainably improving our

safety performance is not a question of more resources, new tools or different jargon; it is a simple

question of appropriately targeting what we want to focus on and learn from.

The final session was addressed by Mr.Charles, who lucidly explained on the various factors impacting

our environment and what measures we need to undertake to reduce our carbon foot print.

Welcome Address by Mr. Ennarasu

Karunesan, CEO & Director

Page 5 This Week

Lighting of Kuthuvizhakku (Lamp)

Opening address by Capt.Anil Singh, Sr.VP & M.D, DP World ISC Region

Page 6 This Week

Safety & Environment Workshop on 6th July 2011

Address by Mr. Andrew Adam

Address by Navil Battal

Environment Session by Charles Haine

Page 7 This Week

Memento presentation by Mr.Arasu

Page 8 This Week

Safety Intervention by GSE & CCT Management Team on 07.07.2011:

The visiting GSE team, Capt.Ankit, Mr.Ennarasu and members of CCT management

team did a safety intervention of all the terminal areas including In gate, Out gate, yard,

wharf, reefer area, survey area, contractors rest area and Gate 1. The members were

split into groups of 3 members each and were asked to intervene and report the

positives and negatives of each work area. The team also took stock of the situation at

Gate 1.

Following the intervention, a de-briefing session was held at the training hall wherein

each member spoke out on the findings. Mr.Arasu assured to Mr.Ankit and the GSE

team that Team CCT will initiate necessary steps to overcome the present safety related

issues and make CCT a safe and healthy work place.

Page 9 This Week

Safety & Environment Signage fixed at prominent locations in terminal:

Safety & Environment Signage boards have been placed at prominent locations areas within the ter-

minal to create awareness to employee, contractor & truck drivers. Boards are prepared in vernacu-

lar & English so that it could be read and understood by all terminal visitors.

Enhanced Terminal Traffic Management plan has also been placed at wanted locations for easy un-

derstanding and access by the private truck drivers.

Page 10 This Week

Safety & Environment Signage fixed at prominent locations in terminal:

Newly elected CCT employees union:

The newly elected office bearers of the CCT employees union met and felicitated

Capt.Anil Singh, Sr.V.P & M.D, DP World ISC Region during his visit to CCT on

6.07.2011.

Page 11 This Week

Customer Visits:

APL India linx - 25.06.2011

HOCHTIEF (India)

Pvt.Ltd., -

01.07.2011

KMTC & Seahorse -

07.07.2011

Page 12 This Week

Thought for the Week:

Love in all of its forms - kindness, gentleness, respect for others,

consideration, and much more - is the hall mark of greatness.

Maersk Line - 07.07.2011

Customer Visits:

Maersk Line & Nissan Motors -

16.06.2011

NYK Line & Toyota - 06.07.2011