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The Emotional Foundations of the 5 Practices
Chris Nel
AwarenessThe ability to candidly identify and acknowledge both
the opportunities and threats we face.
LearningThe ability to benefit from the
experience of trying to adapt.
LeadershipThe ability to inspire others to
want to make the adaptation.
Make the Connection !
•Teach
•Connect
•Liberate
Make the Connection !
•Teach
•Connect !
•Liberate
InstinctsInstincts
AspirationsAspirations
FeelingsFeelings
ExperiencesExperiences
ValuesValues
BeliefsBeliefs
Invis
ible
Visib
le
Observed Leadership
The decisions we are making …
• MTW - What is right and wrong in this situation?
• ISV - What do I really care about?
• CTP - What needs to change?
• EOA - What do people need from me?
• ETH - What makes recognition meaningful for this person?
For each practice in turn …
• Explore what’s under the surface.
• Clarify beliefs & explore competing commitments.
• Survey context for each Practice
• Rehearse belief appropriate responses.
• Review behaviours displayed during practice.
• Re-aligning to beliefs.
• Repeat!
Have a go …
Delivering an Inspire a Shared Vision Session for
Inspiration and ImpactTerence Yeung, Certified Master
Frequency of Leaders using The Five Practices (Rated by their Direct Reports)
50
49
48
47
46
45
44
43
42
41
40
GLOBAL
MODEL THE WAY INSPIRE A SHARED VISION CHALLENGE THE PROCESS ENABLE OTHERS TO ACT ENCOURAGE THE HEART
Reassessment Overview (by Practices)
41.940.2
4244.3
42.344.1
42.643.8
46.2
43.3
30
35
40
45
50
Model theWay
Inspire aSharedVision
ChallengeThe Process
EnableOthers to
Act
Encouragethe Heart
Dec-17
Apr-19
Tip #1
Make it Relevant
Vision – What can you think of ?
Mostly from mid to senior
managers or when their
senior leaders are absent
Mostly from senior leaders
or when senior leaders are
present
Terence Yeung
Company Vision
Company Non-Top
Management
Technique
Terence Yeung
• What is the purpose of having a vision?Purpose
• Who should be the key target audience of the vision?Audience
• Who should take ownership of the vision?Owner
Purpose of Having a Vision
1. Direction
2. Motivation
Terence Yeung
Key Audience of a Vision
Who should have a Vision?
Terence Yeung
Every Leader
– Owner of Team Vision
Tip #2
Two-Level Approach
Two-Level Approach
Terence Yeung
Company / Your Boss
Vision
Your Team Vision
Sub1 Sub2Sub X Career Vision
Sub X Personal
Vision
Team A Vision
Team B Vision
Top-Down
Approach
Bottom-up
Approach
Bottom-up Approach Example
Terence YeungCareerVision
PersonalVision
Key Considerations in Creating Personal and Career Vision
Terence Yeung
• You are willing to take extra effort
• Worry about the “how” later
• Does not have to be related to your current company
Tip #3
Make a Contrast
Create Memorable Images
Terence Yeung
Tuva
Tuva – A place for Aurora
Terence Yeung
Tuva – Beautiful Scenery
Tuva – Historical and Cultural Heritage
Terence Yeung
Por-Bajin -
The palace of
steppe
Tuva – Friendly People
Terence Yeung
Throat Singing Crossroads' of
Religion
Indians with European
Features
Recap: 3 Tips
1. Make it Relevant
2. Two-Level Approach
3. Make a Contrast
Questions?
Thank You
The Essential Ingredient of Leadership is….
….Followership!
Steve SkarkePresident06.12.19
Leadership Defined:
“Leadership is the art of mobilizing others to want to struggle for shared aspirations.” —Jim Kouzes and Barry Posner
• The Leadership Challenge, 6th Ed.
“Leadership is the art of mobilizing others to want to struggle for shared aspirations.” —Jim Kouzes and Barry Posner
The Leadership Challenge, Third Ed.
Manager
Direct Reports
Peers
???
Follwership Defined:
“Followership is the willingness to cooperate in working toward the accomplishment of the group mission, to demonstrate a high degree of teamwork and to build cohesion among the group. “
Foster collaboration by building trust and facilitating relationships.
Characteristics of Admired Leaders
16% Ambitious
35% Broad-minded
22% Caring
68% Competent
25% Cooperative
25% Courageous
34% Dependable
25% Determined
39% Fair-minded
71% Forward-looking
89% Honest
17% Imaginative
4% Independent
69% Inspiring
48% Intelligent
18% Loyal
15% Mature
10% Self-controlled
36% Straightforward
35% Supportive
Characteristics of Admired Leaders
16% Ambitious
35% Broad-minded
22% Caring
68% Competent
25% Cooperative
25% Courageous
34% Dependable
25% Determined
39% Fair-minded
71% Forward-looking
89% Honest
17% Imaginative
4% Independent
69% Inspiring
48% Intelligent
18% Loyal
15% Mature
10% Self-controlled
36% Straightforward
35% Supportive
Q. What are the characteristics of effective followers?
Traits of “Good Followers”
• Personality
• Communication Skills
• Cooperative / Dependable / Team Player
• Dedicated / Loyal
• Persistent / Patient
• Honest / Trustworthy
• Prepared
SupportShared
Values!!
Independent, Critical Thinking, Useful Feedback
Dependent, Uncritical Thinking, No Useful Feedback
Pas
sive
, Dis
en
gage
d
Active
, Engage
d
(Robert Kelley, 2008)
Pragmatic Survivor
Sheep(le)Yes Men(& Women)
Alienated Followers
Effective Followers
The Ideal Team Player
TLC 6th Edition… page 28
“You earn leadership from the people you aspire to lead.
People choose on a daily basis, whether they are going to follow and commit completely their talents, time, and energy.
In the end, leaders don’t decide who leads, followers do.”
Jim & Barry
Questions?
Thank You
Alan Lyme, CMIT, LISW
Director of Training
Phoenix Center, Greenville, SC, USA
VIDEO GUMBO: A FEW OF YOUR FAVORITE THINGS!
My why….Dylan, 4Benjamin, 7
How do I do it?
• Many choices in software, I chose Applian
https://applian.com
How can you access the ingredients?
https://www.dropbox.com/home/2019%20TLC%20Summit%20Video%20Gumbo
From Denise McDonaldMIke Evans "Exemplary Leaders Model the Way" - Model the Way https://www.youtube.com/watch?v=1wsuWY9ya5Q (2.59)
From Stephen HoelLeadership Lessons from the Shirtless Dancing Guy https://www.youtube.com/watch?v=hO8MwBZl-Vc (3.00)
Uber ad Moving forward – Thanks to Kirsten Abbot-West https://www.youtube.com/watch?v=WMZyw5lPKgE (1.00)
Jonathan Fanning "Walt Disney - VISION communicated and delivered" -https://www.youtube.com/watch?v=6qULPgv5JjE (2.21)
Michael Abrashoff: Focusing on What’s Important – Enable Others to Act and Challenge the Processhttps://www.youtube.com/watch?v=w1TPWO8mkIc (3.55)
Lead India - The Tree - All Five Practiceshttps://www.youtube.com/watch?v=GPeeZ6viNgY (2.32)
Ben Zander TED Talk clip – The benefit of practicehttps://www.youtube.com/watch?v=r9LCwI5iErE (20.43, three minute clip on DropBox)
Cat herding:https://www.youtube.com/watch?v=m_MaJDK3VNE (1.02)
Oak Park High School: Teachers Tell Students How Special They Are - Encourage the Heart https://www.youtube.com/watch?v=UFLzjl9OZm4 (6.39)
An Epic Sunday Run/Public Display of Affection – Encourage the Hearthttps://www.youtube.com/watch?v=t-XZhWpd6J8 (3.20)
Starbucks Upstanders series – Thanks to Sean Kong. Every video seems to exemplify all Five Practices!
Knives, Fire, and Opportunity
https://www.youtube.com/watch?v=LK6mHvv8jJQ&list=PLLt7Vrrx9E2CXG-
sshV3rVoaa2DZ89QzF&index=2 (6.27)
Saving Middletown, Ohio
https://www.youtube.com/watch?v=bxnMC7_M0Uc&list=PLLt7Vrrx9E2CXG-
sshV3rVoaa2DZ89QzF&index=10 (5.00)
Thanks to Tom and Renee: Chad Pregracke - All Five Practices
https://www.youtube.com/watch?v=GIi6LANUYVs (1.41)
https://www.youtube.com/watch?v=yop9nTeqyQ0 (7.12)
And finally, with thanks to Tom Pearce and Renee Harness, one of my personal favorites, Amy Savage’s son Tariku demonstrates all Five Practiceshttps://vimeo.com/290379675 (7.24)
To donate to Tariku’s vision please go to:https://my.charitywater.org/donate.
Special thanks to Deb Calvert for her generosity with her library of clips:
Deb Calvert sent a treasure trove!This playlist is Deb giving mini lessons from the book (Stop Selling and Start Leading) and referencing leadership practices/behaviors:https://www.youtube.com/playlist?list=PLEgWQmem2DxXqz9rve-dt8h73gNCHiM5L
This playlist is animated shorts about the 10 commitment statements and how they show up in sales (or how buyers wish they showed up!):https://www.youtube.com/playlist?list=PLEgWQmem2DxUlG94IqqGf00U8oo6WKCTW
This playlist has videos about people featured in the book (Stop Selling and Start Leading) and how they used The Five Practices in selling:https://www.youtube.com/playlist?list=PLEgWQmem2DxV8yhwgxz3a665wAtOaz21M
Let’s have a taste, shall we?
Questions??
Thank You!