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T E A M BUILDING  

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TEAM BUILDING 

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What is team? 

In a team, 

People depend on each other;

May or may not work in the

same physical location,

Combine to achieve something

together 

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Team Building 

The process of working with a

team to clarify its task and how

team members can work together to achieve it.

A strategy that can help groups to

develop into a real team is “team building” 

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Key actions in Team Building 

Setting and maintaining the teamsobjectives and standards

Involving the team as a whole in

the achievement of objectivesMaintaining the unity of the team

Communicating efficiently with the

teamConsulting the team  – members

before taking any decisions

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Stages of Team Growth 

Stage I: Forming - Provide clear direction to establish theteam’s purpose, setting goals, etc.,

Stage II: Storming  – Provide strong, hands-on leadership

to keep people talking and task-focused

Stage III: Norming  – Codes of behaviour becomes

established and an identifiable group culture emerges.People begin to enjoy each other’s company and

appreciate each other’s contributions

Stage IV: Performing  – Teams that reach this stage achieve

results easily and enjoyably. People work together well and

can improve systems, solve problems and provideexcellent customer service.

Stage V: Adjourning  – Temporary project team reaches this

stage; celebrate their team’s achievements.

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Helpful Team Behaviour 

Keeping the peace

Being a friend

Being enthusiastic

Giving opinions

Generating ideas

Initiating

Solving problems logicallyRelieving tension with humour

Seeking approval

Encouraging others

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Key factors to successful 

performance of a team  – S.C.O.R.E  

Strategy

Clear Roles and Responsibility

Open Communication

Rapid Response

Effective Leadership

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Key factors to successful 

performance of a team  – S.C.O.R.E  

Strategy: 

Shared purpose

Clearly articulated values and ground rules

Understanding of risks and opportunities facing the

team

Clear categorization of the overall responsibilities of 

the team

Clear Roles and Responsibi l i t ies: 

Clear definition of roles and responsibilities

Responsibility shared by all members

Specific objectives to measure individual results

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Key factors to successful 

performance of a team  – S.C.O.R.E  

Open communicat ion : 

Respect for individual differences

Open communication environment among teammembers

Rapid response: 

Rapid response to the team’s problems

Effective management to change in the internal andexternal environment

Effect ive L eadership : 

Team leader who is able to help members achieve theobjective and build the team

Team leader who can draw out and free up the skillsof all team members, develop individuals

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“Coming together is a beginning  Keeping together is progress; and  Working together is success ” 

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