sales@glenmoreparkfirstnational.com.au 33 Town Terrace Glenmore Park

Mission Statement

Glenmore Park First National believes that you will always be

treated as our ‘top’ priority. Whether you are buying, renting

or selling, customer satisfaction is primary.

Our aim is to achieve community respect as a leading real

estate who understands the importance of property

transactions being conducted swiftly and efficiently.

Uncompromising service combined with a totally professional

attitude is what our clients will come to know and trust.

4 topics which are of a real concern

to anyone thinking of selling.

Your choice of sales person

The marketing plan being effective

The price your home is likely to achieve

Our selling fees – how much you will pay

Welcome to Glenmore Park First National. Our staff combine as a dynamic team of competent sales and service staff.

An established group of professionals headed by Sharon and Colleen brings to First National Real Estate a combined working knowledge of over 85 years .

Sharon and Colleen are supported by the strengths and experience of a dynamic team, representing substantially different backgrounds of the Real Estate Industry, this unique team presents with a confident and smooth approach to your needs and desires, to offer successful results for you

Our aim to help you realise a successful venture.

With our ability to maximise your property's potential, perhaps for your first home purchase, a local move or a total relocation. We can provide the solutions you need to achieve your Life Style transition or indeed realise a property investment opportunity.

"Our Mission is to ensure a Positive Real Estate Experience for you"

SHARON MUDIMAN

LICENSED REAL ESTATE AGENT

Choosing the right estate agent to sell your home is probably the most difficult task you will face in

the process of selling. Finding the ideal combination of professionalism, experience and drive can be

challenging, in an industry where skills vary so widely.

Sharon Mudiman has long served the Glenmore Park and Penrith Valley community, building a

reputation founded on solid ethics and integrity. As an award winning, licensed estate agent,

Sharon's understanding of the local market's dynamics is well proven.

Nothing influences the success of the sale of your home, or management of your investment

property, like experience. With hundreds of properties sold and managed in the past fifteen years,

Sharon is a seasoned property consultant that can guarantee she possesses the necessary wisdom to

effectively manage any challenges that rise during a sale, and the skill to manage any tenancy issues

that may arise whilst charged with the care of your investment property.

Her ability to balance the essential commitment to her vendor, whilst still affording respect and

common courtesy to prospective buyers, is perhaps her defining difference. This important skill is

pivotal to success in securing the strongest possible outcome during sale negotiations.

Sharon's vision for Glenmore Park First National Real Estate is clear. She has aligned a team that

adopts the same attitude to service delivery and customer focus. 'In an industry that sometimes tilts

towards purchasers, owners can lose confidence in their agent. Our focus is to treat our clients

correctly, communicate clearly, and to never forget who we are working for. Ultimately, we aim to

provide a smooth, caring service for our valued clients selling their property.'

Contact Sharon Mudiman to discuss your real estate needs today. Like the whole team at Glenmore

Park First National, 'We Put You First.'

COLLEEN PRESTEDGE

LICENSED REAL ESTATE AGENT

You wouldn't choose an inexperienced doctor for an important procedure and selling your house is no different. Yet how can you be sure your agent has adequate experience. Meet Colleen Prestedge. Colleen has an extraordinary 28 years of experience spanning Local and Commonwealth Government property sectors as well as residential real estate and Land Sales in the Glenmore Park area. Over this period, Colleen has developed a reputation for outstanding results. With a calm, unfussed demeanour, Colleen displays none of the bravado some might expect from an accomplished agent, with such a strong client base. 'I first starting working with a Glenmore Park Estate Agency in the early 1990's and then moved across and worked for the developer until 2000. However, I find the personal contact of selling residential real estate more rewarding and ultimately returned to residential sales within a Glenmore Park Agency before deciding to launch my own.' Colleen has lived in the area since 1995 and has certainly seen the community grow. Her strong sales background and negotiating experience provides her with all the necessary tools to successfully list and sell within the local area. 'The skills I have obtained, along with my ability to network, and my commitment to honesty, excellent service and hard work has led to many satisfied customers.' Contact Colleen Prestedge to discuss your real estate needs today. Like the whole team at Glenmore Park First National, We Put You First.

GRAEME KNOX

LICENSED REAL ESTATE AGENT

Meet Graeme Knox if you’re looking for the expert advice of a licensed agent to buy or sell property

in the local area.

Graeme has an exceptional knowledge of both Glenmore Park and the surrounding Penrith region,

having sold property locally for more than ten years. He describes real estate as a long term interest

that became a passion in his life.

Graeme strives to deliver outstanding results for his clients and believes in the "client for life approach" having conducted multiple transactions for many of his clients. He believes the reason for his continued success is that people feel comfortable with his genuine and professional approach, strong communication skills and his commitment to achieving the best possible results, time after time.

Success in the real estate profession relies essentially on the ability to deliver quality results with

consistency. “Some agents take a short term view of their relationship with their clients” says

Graeme. “I never forget that even if my client is selling up and leaving Glenmore Park permanently,

the quality of my performance becomes a matter of public record and it is always my goal that my

clients would recommend me to their friends at the completion of their sale”.

Apart from real estate his other great passion is spending quality time with his two children, Nadia & Elton, taking advantage of all the wonderful attractions the area has to offer. Contact Graeme Knox to discuss your real estate needs today. Like the entire team at First National

Glenmore Park, “We Put You First.”

ANGELA CHAPMAN

SALES EXECUTIVE

As you may have noticed, there's a trend amongst the staff at Glenmore Park First National.

Experience, honesty and commitment to working hard to achieve the best outcome for their clients.

Although it may sound unique, Angela Sullivan really is driven by a simple desire to achieve the best

possible outcome for her clients, as smoothly as humanly possible. She brings a rare level of

integrity, dedication, passion and easy personal style to the trading of property.

Angela's career has provided her with solid experience in a range of service industries. Having risen

to a senior management position in the fashion retail industry, Angela decided in 2003 that a real

estate career would provide the challenge she was looking for. Naturally, she hasn't looked back.

'My priority is to proficiently assist my clients to achieve their goals and ensure their experience is a

positive one. I offer professional advice that is based on my computer service skills and real estate

experience. One of the best ways to achieve this is through regular, concise communication. I make

sure all my clients are kept well informed at all times. I also believe that it's important to ensure your

negotiating skills assist in smooth transactions for all concerned.'

It is important to enjoy what you do and Angela truly enjoys dealing with customers and negotiating

outstanding sales.

Contact Angela Sullivan to discuss your real estate needs today. Like the whole team at Glenmore

Park First National, We Put You First.'

YASMIN FITZGERALD

SALES EXECUTIVE

A trusting sales and marketing professional with over 15 years experience in real estate, Yasmin

Fitzgerald brings an immense wealth of knowledge to the sale of every home she represents. Her

exceptional negotiation skills are enhanced by a reputation based on an honest and trustworthy

approach to sales.

Yasmin began learning the business from the ground up as a Senior Property Manager before

realising her passion for sales. It was here that she found her niche, translating her experiences from

Property Management into assisting vendors and buyers understand the sale process and

negotiating the best result for them. She is recognised as an agent who consistently goes the extra

mile to deliver results above her client’s expectations. She considers it a privilege when a vendor

entrusts her with the sale of their most valuable asset and truly loves the thrill of helping buyers

discover their dream home.

Focused on providing outstanding marketing and property presentation for all of her listings, along

with consistent communication with her clients, Yasmin believes that the two combined make for a

successful sales campaign. She enjoys making her clients feel relaxed and confident that everything

is under control throughout the process. Understanding that selling or buying property can be

demanding, Yasmin ensures that her clients remain in a positive frame of mind.

Yasmin has completed her Associate Diploma in Property and under goes regular training sessions to

update her skills for the current marketplace. She has lived within Glenmore Park for the past 8

years with her young family and enjoys being active within the community including associations

with Brumbies football, dancing, and local school participation.

“I feel very privileged to pursue a career path that I love with Glenmore Park First National. I am

committed to provide the best possible service to my clients, to ensure a successful sale and ongoing

relationship with them”

KYLIE DANBY

OFFICE MANAGER

Meet Kylie Danby, she’s an integral member of the friendly team at First National Real Estate

Glenmore Park.

As office manager, Kylie is often an all-important first point of contact for our customers and a

pivotal part of our business.

Unlike other estate agencies, you’ll find our office manager has an outstanding knowledge of the

entire Penrith region. After all, Kylie is a resident of 15 years who is extensively involved with many

family community initiatives and just loves Glenmore Park.

Kylie contributes to the many facets of our agency practice, most particularly in relation to sales

administration. Her skills ensure our many customers receive the prompt attention they expect

when dealing with professionals. She prides herself on being approachable and friendly and is

currently studying to attain her real estate license.

At First National Glenmore Park, allow Kylie to prove that ‘We put you first.’

Window Display

Your property displayed in an A3 full colour professional print.

Prominent location, next to the ANZ Bank and near

McDonald’s

Easy and accessible with plenty of parking.

Internet

www.glenmoreparkfirstnational.com.au

www.firstnational.com.au

www.realestate.com.au

www.whatsitworth.com.au

www.homehound.com.au

www.onthehouse.com.au

Interactive Mapping Visit our website: www.glenmoreparkfirstnational.com.au

To see another new feature which sets us apart from our competitors

Try our new interactive map search

Just click the more--------- button

In just an instant find the location and detail of your property of choice

Professional Photography

Internal & External photos are taken of your

property and used for your window display,

internet, paper and magazine advertising.

Property Brochure

FROM BEGINNING TO END…

ON THE MARKET

The Vendor will instruct a Solicitor/Conveyancer to prepare a Contract for Sale.

The Vendor will authorize the Agent to place the Property on the Market by signing an Agency Agreement.

The listing agent will book a group inspection with the sales team.

Photos of the home will be taken including internal shots.

When the Contract has been received in the office your agent will arrange for a sign to be erected.

Your agent will then book your advertising and arrange for an Open House program.

Feedback and offers are submitted to the Vendor.

Both the Vendor and the Purchaser agree on a sale price. SALE NEGOTIATED

On completion of price negotiation, the purchaser places 0.25% deposit and Contracts will be signed by both parties and exchanged. This locks the Vendor into the Contract, the Purchaser can rescind however will lose their 0.25%.

Glenmore Park First National will send all relevant correspondence and Contracts to both Solicitors/Conveyancers.

The Purchaser’s Solicitor/Conveyancer will order a pest and building report and the financial institution may order a Valuation.

The Purchaser will need to bring the balance of the 10% or deposit bond into Glenmore Park First National by 5pm on the last day of the cooling off.

The standard time for a Conveyance is 42 days this can be varied by agreement by both parties. The cooling off time is included in this time frame.

On settlement the Agent will be notified by both Solicitors/Conveyancers by an Order on the Agent at which time the keys can be released to the Purchaser and the Deposit monies can be released to the Vendor.

Tips for presenting your home when selling

First Impressions Are Lasting

From the moment prospects arrive at your home, it should be evident that the gardens and lawns are well presented. Garden rubbish should be disposed of and paths and porches kept clear of debris. Toys, sporting equipment and garden

tools should be stored away to enhance the appearance of your backyard and garden.

A Tidy Home Ensures An Open For Inspection Is ‘Welcoming’

Your home should be kept neat and tidy during the period of inspections. The home should create an inviting atmosphere by ensuring the arrangement of furniture is in a comfortable position. Utilise fresh flowers, indoor plants or paintings as they always brighten up a home.

Repairs Can Make A Big Difference

Make sure that all minor repairs are completed. Sticking doors and windows, loose doorknobs, faulty plumbing, peeling

paint or faulty flywire may affect your sale.

Let The Sun Shine In

It is imperative to let plenty of light into your home. Nothing improves atmosphere more than brightness. On a dull day it is advisable to switch lights on prior to the arrival of prospective purchasers.

Make Them Comfortable

A warm, comfortably heated home on cold days adds a feeling of cosiness. On a hot day don’t forget to turn on the air

conditioning or fan (or simply let the breeze flow through).

Open For Inspections: Three Is A Crowd

Avoid having too many people present during inspections. First National Real Estate agents are familiar with and understand the buyer requirements and can therefore better emphasise the features of your home in line with buyer needs and priorities.

Music In The Air And Pets Underfoot

As a general rule, it is advisable to turn off the radio and television during an inspection (as they can be distracting). If you have pets, it is advisable to keep them out of the house. Let the First National Real Estate agent and potential buyer talk, free of disturbances. Request a copy of our FREE Home Sellers Guide for information on selecting the right real estate agent, whether to go to

auction, what your property is worth and understanding technical and legal terms.

What is Best Practice?

Put simply, Best Practice consists of a series of step by step procedures that

outline the best known methods of executing all day to day tasks in a quality

real estate business.

These procedures and guidelines implement standardized customer service

systems, aligned to the international ISO 9002 systems for customer service.

The First National Real Estate Best Practice system provides member offices

with a comprehensive training program and internal operating procedures that

fully describe every aspect of the core business of selling and leasing property.

Best Practice offices use these procedures to modify and amend to their own

office environment, to develop a guaranteed level of for customers and

standards that provide confidence during every step of the real estate

buying/selling procedure.

Since Best Practice is a process of continuous improvement, Best Practice

offices are continually finding ways to eliminate mistakes and build customer

satisfaction.

We put you first.

SOLICITORS AND CONVEYANCERS

Adams & Co (02) 4722 6600

First Choice Conveyancing (02) 4730 6415

Village Green Conveyancing (02) 4732 2515

Bell & Partners (02) 4732 2799

Classic Conveyancing (02) 9623 2777

Conveyancing and Property Solutions (02) 4574 2440

Farry & Co (02) 4721 7477

Glenmore Conveyancing (02) 4733 8500

J & M Property Conveyancing (02) 4731 1900

John Gibson (02) 4731 1900

Lamrocks Solicitors (02) 4731 5688

Quinns Solicitors (02) 4722 3555

Reimer Winter Williamson (02) 4732 2163

Sutton & Byrne (02) 4731 3322