Santosh Mujgond

Santosh [email protected]: +919903846789

Profile Summary

Enthusiastic Software Testing professional with 5.6 years of experience in CRM Testing Oracle EBS Testing, Siebel testing & Informatica Testing.

International Software Testing Qualifications Board (ISTQB) certified. Acquired significant skills base in Software testing, requirements management, test

management Expertise in test design and execution & defect management Passion for quality, technical aptitude, driven, and result oriented. Excellent academic background and achieved awards for delivery in professional career

Specialties

Functional testing experience in Siebel 7.7, Oracle 11i and SAP-ERP. Test Planning, Executing the Test Plan, Test Status, Analysis and Reporting, User Acceptance Testing, Testing S/w Controls and the Adequacy of Security Procedures, System and Functional

level Test case design and execution. Test Intake preparation. Well acquainted with Software Development Life Cycle and Testing Life Cycle. Thorough knowledge of black box Testing. Involved in preparing high level test design, detailed test scripts from scenarios and

requirements provided and testing the front office and back office applications. Experience in test data preparation. Experience in test Environment setup. Experience in Server Migration Testing, Performing Test Strategy for migration. Hands on experience in Functional testing, Integration testing, Regression testing, System

testing, Re-testing, GUI testing, Sanity testing and Acceptance testing. Good knowledge on Siebel (Sales & Call Center), Oracle EBS applications. Knowledge of Source Forge, TeamRoom and Rational ClearCase. Exposure to automated test tool: Rational Clear Quest, Win runner, QTP & Quality Center. Experience in Team coordination.

Professional Experience

Total Industry Experience: 5.6 years Testing Experience: 5 years Currently working with Cognizant Technology Solutions, Kolkata / Pune, from December 2010 till

date and my designation is ‘Consultant’. Worked as ‘Test Specialist’ in Capgemini India Private Limited, Kolkata for 3.8 years. Worked as ‘Intern’ in Opus Software Solutions Private Limited, Pune for 4 months

Professional Trainings and Certifications

ISTQB Certified tester foundation level (September 2007) Brain Bench Certification in Software Testing. Undergone trainings on SAP functional modules Project Star award Q4 - 2009

Professional Qualification

SEED Institute, PuneDiploma in Software Testing - Manual and Automation Testing, Test and Defect Management (December -2006)

Pune Institute of Computer Technology, PuneAPCA, Advance Programming in Computer Applications, (2005 – 2006)

Bachelor of Engineering, Electronics and Telecommunication First class with distinction, (2001 – 2005) [Aggregate 61.5% of all semesters]

HSC from Pune Divisional Board with aggregate 88.13% (February – 2001) SSC from Pune Divisional Board with aggregate 88.26% (March – 1999)

Competencies

Software Testing Siebel Testing, Oracle Application Testing, Manual Testing, SDLC, STLC, E2E regression testing, Sanity testing, GUI testing, Informatica Testing, Production Support testing / Retesting, Interface testing, Creating HLTD, Test intakes, test reporting and test log, writing functional and system level cases/scripts and executing them. Test data preparation & Test environment setup, Migration Testing, Aprimo Testing.

Automation Tools Rational Clear Quest. Rational Clear Case, Exposure of QTP, Quality Center 9.0(QC), Winrunner.

Languages C, Oracle (SQL), HTML.

Operating System Windows 98/XP/2000.

Siebel 7.7 Functional Knowledge Siebel CRM, Siebel (Sales & Call Center) applications)

Oracle Application 11i

Functional knowledge of Oracle eBusiness suite (Order management, Inventory, Purchasing, Bill of material, Installed Base, Pricing)

Repository Source Forge, TeamRoom , Rational Clear Case

Trainings and Certifications.

Diploma in Software Testing.(3 months certification) ISTQB certified (80 %) foundation level. Oracle EBS and SIEBEL functional overview training(CG-

internal)

Domain Expertise

CRM and Retail / Pharmaceutical

Siebel and Oracle Order Management, Customer Data Service Request, Inventory management, AP and AR accounting, Lease Management

Professional Career Details

PROJECT EXPERIENCE

Project Title R 3.0Client One of the Largest Retail Manufacturer of Garments and Apparels

Project Title R 3.0Duration & Location September-07 to October-07, Capgemini, KolkataEnvironment SAP R/3 – AFS RetailPrimary Role TesterProject Description Client decided to implement SAP AFS & Retail system for all its

factories & outlets worldwide in 2005 & Capgemini was chosen as the implementation partner.

Roles & Responsibilities:

Functional and System Integration Test case Execution, Regression testing of Finance and Accounting module.After completion of assignment Mr. Mujgond has shared his learning through knowledge transfer sessions for rest of the team.

PROJECT EXPERIENCE

Project TitleSAP Generic Test Suit as Project Accelerators

Client Capgemini Nederland

Duration & Location December 2007 to August 2008; Capgemini ; KolkataEnvironment SAP IDES ECC 6.0Primary Role TesterProject Description This was an initiative by ATC NL along with ATC Kolkata team to create

project accelerators by making generic / reusable SAP test scripts on different SAP Modules. This can be used as ready reference for SAP projects. This assignment covers the understanding of standard scenarios and flows of SD, MM, PP, HR and FI modules of SAP and writing manual test cases.


Mister Mujgond was involved in this internal assignment. He had completed task assigned to him successfully. He has completed writing test cases on Sales and Distribution. Material Management, Production Planning and Human Resource Module of SAP. Presently he involved in writing the test scripts for Finance module of SAP. The test cases are executed in IDES ECC 6.0 environment and after execution they are updated in to the Team Room – a common repository.

PROJECT EXPERIENCE

Project Title Synergy and Harmonization across Europe

ClientOne of the Largest Electrical Solutions, Office Equipment and Industry Product Manufacturer

Duration & Location September 2008 to December 2010, Capgemini, KolkataPrimary Role Tester

Project Title Synergy and Harmonization across EuropeEnvironment Siebel 7.7 FO and Oracle 11i BOProject Description Client is a worldwide organization which delivers solutions product, office

equipment, industry products, and personal products.Client is executing the SHARE program (Synergy and Harmony across

Client Europe). Program mission is to replace the core IT systems in Europe by a unified European baseline using Oracle EBS, Siebel Sales and Service. Client has asked CAPGEMINI to provide a managed test service and to be test partner for all the test activities within SHARE program for Oracle EBS, Siebel Sales and Siebel Services. For test design a Right shore approach is proposed. Mr. Mujgond is engaged with this Project from 1st September, 2008


Understanding the Functional area and workflows of different business streams.

Preparation of Test Intake and test design for various changes requests.

Preparation of test data sheet and estimation for test design.

Performing part of acceptance testing for change requests.

Creation of E2E Test Scripts, Test Execution for different business streams.

Test execution for system testing of Client Front Office & Back Office.

Siebel Order management, Service Request end to end workflow execution.

Oracle Lease management, AR, Order management and contract management standards end to end work flow execution.

Test execution for integration (End to End) for Share Project.

Preparation of test scripts in DDF templates for future release.

Production support testing, preparation of test intake, test execution and test reporting.

Updating knowledge transfer and procedures related document in Clear Case.

Mister Mujgond has functional knowledge of Siebel call center application – Siebel order management, Service request and replenishment.He has also acquired significant knowledge in Oracle Financial – AR, AP and Order management. He has also exposure in Oracle Lease Management and contract management.

Project Title Synergy and Harmonization across Europe – Automation Test Framework for Regression Release 2 and 3

ClientOne of the Largest Electrical Solutions, Office Equipment and Industry Product Manufacturer

Duration & Location June 2010 to December 2010, Capgemini, KolkataPrimary Role Tester – AutomationEnvironment Siebel 7.7, Oracle 11i and QTP 9.2Project Description Client is a worldwide organization which delivers solutions product, office

equipment, industry products, and personal products.Client is executing the SHARE program (Synergy and Harmony across

Client Europe).

As continue with present test engagement for Testing with Capgemini as part of value addition to existing functional regression test activities “Automation Test frame work” was implemented during Release 2 and 3 for effective execution of repetitive and Generic Scenarios. Totally 5 end to end scenarios (Staring from Siebel call center application to back office Oracle Application) were identified for regression test using automation


Feasibility study and design automation framework to study existing regression test activities.

Selected commonly used and generic scenarios for Automation Prepared automation scripts for Simple Order submission and Service

Request Creation Scenarios in with QTP Parameterised above scenarios for call centre agent login to create

multiple order processing from Siebel and after interfacing order processing through Oracle e Business suit.

Created Test data for test script automation. Involved in peer reviewing of the scripts before deployment of Test

Scripts. Investigated bug/issues in application and interacted with SME’s to

resolve them to achieve process improvement.

PROJECT EXPERIENCE

Project Title Cyclotron

Client One of the Largest Pharma MNC

Duration & Location December 2010 – August 2011; Cognizant ; KolkataPrimary Role Test LeadProject Description The client is a global, broad-based health care company devoted to

discovering new medicines, new technologies and new ways to manage health.

Project Title Cyclotron

One of the Largest Pharma MNC Quattro is a Siebel ePharma multilingual implementation which is the core application for Client sales force (Field force i.e. Reps/DM etc) team to effectively manage the accounts - Hospitals and contacts - Hosp Doctors, Physicians etc. Through this Siebel application, reps and district managers create action plans, plan & prepare the appointments/visits with the contacts & hospitals to promote Client products

The Purpose of the Quattro Cyclotron project is to improve the overall Sales Cycle process through fine-tuned ETL data loading, execution and validation process. This would replace current sales cycle load process which is a highly manual and highly data-intensive. Additionally it would save huge turnaround time by providing standardized approach for data validation and cleaning.

Cyclotron Sales Cycle process is driven by Informatica code and mainly consists of validation and loading of Objectives, Assignment Rules, Territory Hierarchy and Segmentation and Targeting information into Quattro.


• Test Case Preparation based on Design Documents for all interfaces. • Identified the sections from Design Docs and test cases for which test

data was prepared.• Responsible for System Test and User Test Acceptance activities.• Test Data Preparation for Sanity, Business Rule Validation and

Referential Integrity Checks ( for all 47 Markets which are in scope)• Maintaining a Defect Tracker during System Test Cycle and Retest• Perform Record Count for all records loaded into EIM tables.• Data Validation at Quattro Siebel Application.• Successfully completion of System Test in UAT• Test reporting for Test Closure memo preparation for project closure• Standard Operating Procedure documentation for Cyclotron.

Project Title ATLAS Search – ADAM Upgrade

Client One of the Largest Pharma MNC US

Duration & Location September 2011-October 2011; Cognizant ; KolkataPrimary Role Test Lead

Project Title ATLAS Search – ADAM Upgrade

Project Description The Atlas Search program’s goal is to provide a global solution for the management of commercial digital assets by utilizing the benefits of a Service Oriented Architecture. The current process of managing assets across the global enterprise is disparate and common business processes are not utilized. The Atlas Search program encompasses defining the methods by which assets are added, manipulated and searched upon at a global level. In addition, the program defines security when managing assets. The Atlas search program will also allow for the reporting of assets.

As part of Service Improvement and ADAM upgrade was planned and after deployment System, Product and Acceptance Test activities were planned to check changes deployed from earlier releases, productions issue fixes and functional behavior of search application.


• Test Case Preparation based on earlier releases to test functionality of Search application is unaffected due to ADAM upgrade.

• Identified the sections from Design Docs and test cases for which System, Product and Acceptance Test activities planned.

• Test Execution of Atlas Search Application to validate functional behaviour , performance

• Tested User Management and Authentication for different views and privileges behavior is unaltered for different user profiles.

• Performed UAT for different server regions to validate data is uniform and in synch for all geographical servers.

Project Title Cyclotron – Phase II


Duration & Location September 2011 – January 2012; Cognizant ; KolkataPrimary Role Test LeadProject Description After successful deployment of Cyclotron – Sales Cycle Data load automation

project was extended to Q10 markets. Total 9 Markets (countries) are in scope


• 9 Markets are in Scope for deployments• Same as above for Cyclotron

Project Title Seed Data automation


Duration & Location September 2011 – January 2012; Cognizant ; KolkataPrimary Role Test LeadProject Description One of the Largest Pharma MNC Quattro is a Siebel ePharma multilingual

implementation which is the core application for Client sales force (Field force i.e. Reps/DM etc) team to effectively manage the accounts - Hospitals and contacts - Hosp Doctors, Physicians etc. Through this Siebel application, reps and district managers create action plans, plan & prepare the appointments/visits with the contacts & hospitals to promote Client products

During Sales data load for markets - The Seed data changes are the most common area against which most of the Service incidents are associated with in Quattro in form of BAU incident or part of Sales Cycle Loading.The Purpose of seed data automation project is to automate Seed Data Loading and Validation process using automated routines with generation of error reports


• Identified Test Scenario and Test Case Preparation based on Design Documents for all interfaces.

• Identified the sections from Design Docs and test cases for which test data was prepared for negative testing.

• Responsible for System Test and User Test Acceptance activities.• Test Data Preparation for Sanity, Business Rule Validation and

Referential Integrity Checks • Maintaining a Defect Tracker during System Test Cycle and Retest• Perform Record Count for all records loaded into EIM tables.• Data Validation at Quattro Siebel Application.• Successfully completion of System Test in UAT• Standard Operating Procedure documentation for Seed Data

Automation Project

Project TitleE2E Aprimo Workflow Testing


Duration & Location March 2012 – Till Date; Cognizant ; KolkataPrimary Role Test LeadProject Description The main purpose of this project is to enable the marketers to use different

Agencies to develop digital assets with alignment to the regulations and standards of the company and regulatory authorities using Aprimo.This will also enable business to develop assets using Workflows for ‘Standard – Brand Spend’ functional types. The workflows will not only help business to route assets based on the selection of Asset Development approach but also

Project TitleE2E Aprimo Workflow Testingwill be used to verify Assets at various stages of the cycle viz. Creative, Prototype, QC’D and Compliance copy. Project focuses on End to End business processes to create an optimized E2E process.

The purpose of testing will also ensure key items included based on current version of requirements

• Route assets based on the Asset Development approach

• MSM and Alignment Manager role in E2E process• Validate QC’d submission process to include MS

Manager (Production Manager)• Test newly introduced routing, review, and approval

process for compliance copies• Test E2E to include Production Supplier to build the

compliance copy• ISPDM updates to existing documentation.• Integrated Assurance testing for validated

components.Roles & Responsibilities:

• Identified Test Scenario and Test Case Preparation based on Design Documents for all workflows.

• Test Planning and Estimation• Identified the sections from Design Docs and test cases for which test

data was prepared for negative testing.• Responsible for System Test activities.• Test Script Preparation• Maintaining a Defect Tracker during System Test Cycle and Retest• Workflow Level Validation.• Successfully completion of System Test.• Test Closure Memo and Test Reporting.• Standard Operating Procedure documentation.

Activities / Achievements

Rewarded by Project Star award for Q3 (2009) Member of College student Council. Member of Zonal Chess Team and Event Co-coordinator, Awarded for state level meritorious

scholarship for 10th and 12th exam

Personal Information:

Date Of Birth : 12 Nov 1983 Gender : Male Marital Status : Single Nationality : Indian Passport : Available ( Languages Known : English, Hindi, Marathi, Kannada Permanent Address : 619, Shukrawar Peth,

Solapur – 413002, Maharashtra

Declaration

I hereby assure that all the information given above is true and legal to the best of my knowledge and belief.

Place: Kolkata (Santosh Mujgond)