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Copyright © 2015 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a registered trademark of Raytheon Company. Raytheon Professional Services Overview Owen Chubb Business Development Manager UK [email protected] 07885201100

RPS Overview_2015_Short

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Page 1: RPS Overview_2015_Short

Copyright © 2015 Raytheon Company. All rights reserved.

Customer Success Is Our Mission is a registered trademark of Raytheon Company.

Raytheon Professional Services – Overview

Owen Chubb Business Development Manager UK

[email protected] 07885201100

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Help organisations meet their critical objectives by

designing, implementing and managing efficient training

solutions that align their employees, customers and

partners to key goals and business objectives.

RPS MISSION RPS MISSION

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World‘s Largest Provider of LBPO

Strategy & Solution Design

Content Development

Delivery & Deployment

Training Administration

Training & Vendor

Management

Technology & LMS

Asset Life-Cycle

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Tailored Learning Solutions. Measurable Results.

Raytheon Professional Services (RPS), with 63,000 employees, has for more than 90

years, in 125 countries and almost 30 languages helped organisations transform the

way they provide learning across their enterprise.

A proven leader in the design, development, administration and delivery of performance-

driven training solutions for global customers that align with key business goals and

provide a decisive business advantage.

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RPS Capabilities Learning Strategy

Visionary Team

Planning

Catalyst

D3M

Innovation Station

LMS Consulting

Services

Engagement

Models

R6s

Content Development

Blended solutions

including:

Instructor-led

Training

Web-based Training

Virtual Classroom

Training

Mobile Learning

Gaming/Simulation

Analysis & Design

Curriculum

Transformation

Blend Analysis

Course Design

Delivery

Classroom

Virtual Classroom

Web-based

Mobile

Social

Games/Simulations

Virtual World

Performance Support

Training Administration

Schedule

Management

Capacity

Management

Resource

Management

Instructor

Management

Learner Support

Reporting

Training Technology

LMS

LCMS

Virtual Classroom

Video-on-Demand

Mobile Learning

Ticket

Management

Workflow

Management

Curriculum Analysis

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RPS’s Product Portfolio Blended Learning & Technology

Technology Technology Integration and Management

Application Hosting

eLearning Infrastructure

Simulators and Training Devices

Virtual classroom/Web Collaboration

Integration of live, virtual and constructive

training exercises

Services Content

Technology

Integrated

Training

System

Content

Courseware Conversion

Courseware Design and Development

Courseware Evaluation

Commercial off-the-shelf courseware

Field Team Training

Technical Training

Non-tech Aftersales Training

Sales Training

Management Training

Services

Solution Design

Vendor Management

Measurement & Evaluation

Learning Assessment

Training Needs Analysis

Logistics and Administration

Training Delivery and Instructor Management

Coaching

Programme Management

Customers can outsource all or some of

their training requirements

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Training Technology

Management

Solution Design

Curriculum & Content

Training Delivery

Learner Support

Training Administration

Talent Cost

Speed Quality

Total Systems

Approach

Raytheon aligns the training

strategy to the organisation’s

needs at every level of

engagement to ensure targeted

and measurable results.

Integrated Training System Measureable Performance Improvements

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Transform Global Learning by

Leveraging Innovation

Web Based Training

Virtual Classroom Training

Instructor Based Training

Mobile Training

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Transform Global Learning by

Leveraging Innovation

Managed Mobile Learning Augmented Reality

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The Value Of Training Outsourcing

Reduce Costs

Enable Growth

Design curriculum as blended approach

Rationalize and manage vendors

Variable costs and per use concepts

Improve processes

Re-Use content

Accelerate speed to market

Align training with business goals

Extend

geographic

reach

Integrate training

processes across

businesses

Other Benefits

• Enable focus on core competencies

• Drive greater executive awareness of training

• Reduce risk associated with large-scale technology

implementation and organization change management

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Global & Local Learning Services are our Core Business – We are flexible and scale our capabilities to meet your needs

– We provide training outsourcing and performance consulting services in more than 100 countries and 28 languages

– We currently manage several of the largest, longest-running employee training programs in the world

Operational Excellence – RPS solutions are driven by our clients' need to deliver measurable results and optimal performance

– With operations and teams established around the world, including our global customer service center in Barcelona, Spain, RPS has the expansive reach and scale to design and deliver training programs to meet the needs of our global & local clients

Innovation and Quality – At the forefront of developing and using the latest technologies and processes to enhance

the learning environment

– Strong focus on continuous improvement

People – Culturally aware - we understand how to work with clients' extended enterprises in diverse cultures,

locations, currencies and regulatory environments.

Partnership – Trusted partner of many major international organisations

– Proven ability to deliver training & learning solutions that generate the greatest return on a client's investment

Why Raytheon?

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