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REALIZING TRANSFORMATION FOR INDIVIDUALS, TEAMS AND ORGANIZATIONS 2017 BROCHURE FOR GREATER CHINA www.schoutenchina.com YEARS IN CHINA 10

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Page 1: REALIZING TRANSFORMATION FOR INDIVIDUALS ... - schouten.cn · 6 schouten china - a ship is only as strong as its crew the schouten method a formula developed over 36years of experience

Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 1

REALIZING TRANSFORMATION FOR INDIVIDUALS, TEAMS AND ORGANIZATIONS2017 BROCHURE FOR GREATER CHINA

www.schoutenchina.com

YEARS IN CHINA10

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW2

思腾中国

BeijingRoom 6, Floor 16th, Zhongyu Plaza Gongti North Road, Chaoyang District, 100027Tel: +86 10 8523 6988 Fax: +86 10 8523 6988

ShanghaiRoom 307, Building 2, 169 Mengzi road, Huangpu District, 200032Tel: +86 21 6167 5366Fax: +86 21 6167 5362

Schouten_China

SchoutenChina.com

[email protected]

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 3

Global partner, global presence

Being ‘world-class’ is no longer good enough. It’s now simply the

minimum requirement to be able to play in today’s market. Schouten

China stands alone in its ability to fuse broad strategic development

resources with the expertise of over 700 professional trainers and

coaches located around the globe.

Facts & figures

Founded by Schouten Global, European market leader in soft skills,

team performance and leadership development

Delivery experience in over 40 countries

Award winning for customer satisfaction and operational excellence

Preferred supplier for successful multinationals

100% attention

Our services

Through a comprehensive suite of learning services designed to enhance the skills of your

staff and improve their performance we lead your organization to better organizational

health and improved business performance. Use our customized services for your specific

needs, (executive) coaching and consultancy for organizational development.

Beijing

Shanghai

Shenzhen

2007We are in China for 10 years.

5000+In China over 5000 particpants

follow at least one of our courses

every year.

50+In China we work with over 50

certified trainers and coaches.

They are part of our global

network of 700 learning experts.

25+In China we are operating in 25

cities from our offices in Beijing,

Shanghai and Shenzhen.

.ABOUT SCHOUTEN CHINA.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW4

'A SHIP IS ONLY AS STRONG AS ITS CREW.' - JAN SCHOUTEN

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 5

As we enter 2017, the increasing complexity of work, a continuous changing business landscape and the demand for talent in a very competitive China market have put learning and development as a key strategic priority of Chinese CEO’s.

And there is a good reason for the increasing importance of learning and development in China. Working with many of the leading multinational- and Chinese organizations, I observe that they all have very talented managers and business leaders.

They have the drive to make a difference within their organizations. And given the speed in which business in China is developing, over time these talents and leaders will face many challenges to keep their personal development aligned with what the business requires from them.

Aligning personal and organizational learning needs requires fresh, high impact, learner centered solutions.

And that is exactly what we as Schouten China offer our clients in China, and also around the world through our parent company Schouten Global.

I am very proud to offer you our 2017 learning guide. In this learning guide we offer you an insight in how we are able to increase the capabilities and impact of thousands of talents and leaders in China.

We also present some of our leading edge programs like our Chinese Training for Trainers program, our blended keystone courses and coaching solutions.

With New Heroes, Schouten Global is a front runner in online learning. Which will enable you and your colleagues to join in over 40 soft-skill topics, when and wherever you want.

Lets find out how we can work together to identify your objectives, understand what drives your business success and develop the needed capabilities in an engaging and effective way.

I wish you lots of success to realize your goals and look forward to unleash potential together!

Camiel Gielkens General Manager - Schouten China

.BEFORE WE START.REALIZING TRANSFORMATION FOR INDIVIDUALS, TEAMS AND ORGANIZATIONS

“Aligning personal and organizational learning needs requires fresh, high impact, learner centered solutions.”

- Camiel Gielkens

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW6

The Schouten MethodA FORMULA DEVELOPED OVER 36YEARS OF EXPERIENCE

THE INDIVIDUAL

IN ORGANIZATIONAL CONTEXT

.TO EXCEED EXPECTATIONS 2017 LEARNING GUIDE TABLE OF CONTENTS

.WHEN ALL YOU CARE ABOUT IS

BUSINESS IMPACT

Stretch, learn, grow!PURPOSEFUL, FUNCTIONAL AND EFFECTIVE TRANSFORMATION

WHAT IT MEANS TO BE A FRONTRUNNER

8

SUSTAINABLE CHANGE8

8

10

12

13

14

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 7

Managed ServicesTOTAL L&D SOLUTIONS

MANAGED LEARNING SERVICES22

MANAGED COACHING SERVICES23

CERTIFICATION PROGRAMS

SCHOUTENUNIVERSITY

TRAINING FOR TRAINERS26

CO-ACTIVE COACHING

ORGANIZATION & RELATIONSHIP SYSTEMS COACHING

THE LEADERSHIP CIRCLE

28

30

31

Coaching SolutionsTO INCREASE PERSONAL & TEAM EFFECTIVENESS

PERSONAL COACHING21

TEAM COACHING22

Create Individual EffectivenessDEVELOP LEADERS AND TALENT TO CREATE WHAT’S NEXT

LEADERSHIP DEVELOPMENT18

TALENT DEVELOPMENT18

Develop Essential Behavioral SkillsA COMPLETE SET OF IMPACTFUL INTERVENTIONS

MANAGING YOURSELF

MANAGING TEAMS

MANAGING PROJECTS

MANAGING CHANGE

MANAGING INTERACTION

KEYSTONE BEHAVIORS17

16 18

20

22

24

32OVER 60 ONLINE SOFT-SKILL TRAININGS ARE READY FOR YOU

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW8

We believe that people make the difference.

The power of the individual has proven

to be a decisive factor in an organization’s

success. Behavioral training can therefore make

tremendously positive contributions in this regard.

WHAT IT MEANS TO BE A FRONTRUNNER

Our goal: We empower individuals, teams and leaders with customized behavioral

training and coaching, tailored to your needs. Our learning solutions, in tradition of ‘Dutch

design’, guarantee to be functional, have impact and are always personal. Our operational

excellence formula guarantees consistent, high-quality and uniform delivery, worldwide.

SUSTAINABLE CHANGE

Our approach to learning & development starts with the discovery of the core, our values. Here, we create the

foundation for a compelling, intensely motivational ambition. Because when we can identify with our personal, and

our organization’s ambition, we are able to make powerful choices, leading to transformational and sustainable change.

All our interventions are based on the latest insights from positive psychology and brain-based learning and take into account

the work environment of our clients’ organizations. This process is visualized on the next pages.

.STRETCH, LEARN, GROW! CREATE YOUR LEADING FRONTRUNNERS

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 9

BUSINESS PERFORMANCE TOMORROW?CREATE YOUR FRONTRUNNERS TODAY

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW10

Values and Beliefs Business Challenges

Strengths

The individual learner is our starting point.

Work on areas that have the biggest impact by applying tailor made action learning.

New Behavior

Ambitions Enhance Competences+

The Schouten Method

The individual In organizational context

Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW10

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 11

Accountabilty

Effective teams by inspirational leadership.

Business Performance

People Engagement=Business impact

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW12

AMBITION

VA LU ES

RESTRAINTS

TALENTS

(WORK) CONTEXT

EFFECTIVE BE

HA

VIO

R

© Schouten & Nelissen | AMvB

START WITH THE INDIVIDUAL LEARNERThe individual is our starting point for sustainable change; personal growth leads to improved team performance, effective leadership and better results for the organization.

We empower people by allowing them to experience freedom of choice and to act authentically in all situations, both in their work and in their private life.

MotivateIntrinsic motivation provides the driving force needed to release active and hidden talents. Development advances with a much more positive mindset, as talents are recognized and built upon. Not only is it a much more pleasurable development process, it’s been proven to accelerate learning, increase creativity, stimulate engagement and improve the decision making process.

Acknowledge restraints Besides using the latest insights from positive psychology and brain-based learning, the Compass Model acknowledges the role of restraints. As we release our full potential, it is inevitable that restraints will continue to appear. But through the power of our mindset, we are now much better equipped to deal with them.

“Personal growth leads to improved team performance, effective leadership and better results for the organization.”

The individual

Insights Individual intake

Personal Development

plan

AssessmentsThe Leadership

Circle

.THE SCHOUTEN METHOD PURPOSEFUL, FUNCTIONAL AND EFFECTIVE TRANSFORMATION

How we start with the individual learner.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 13

Sustainable individual, team and organizational results Learning and development happens in context. By creating a work environment which favorably balances resources (energy factors) against demands (stress factors), a climate can be created which not only increases the effectiveness of development, but also accelerates it.

Blended LearningResearch has shown that on average we learn 70% of our new skills from experience we get on the job, 20% from interaction and sharing with our colleagues and peers and 10% from classroom training.

Maximise resultsOld fashioned training interventions stop after the workshop or session is over. As a result, participants usually fall back into old behavioral patterns.

Schouten China maximizes the result of training interventions by accelerating the learning of individuals and teams as they receive direct feedback and support when they are faced with on the job challenges. Schouten China help participants to implement new behavior and skills in the real work context by offering continuous support trough a broad portfolio of learning interventions.

In organizational context NEW EFFECTIVE WAY

OF LEARNING

CONVENTIONAL

WAY OF LEARNING

(NOT SUSTAINABLE)

CLASSROOM TRAINING

E-MODULES

ASSIGNMENTS

WEBEX

VIDEOS

LEARNING AT WORK

E-MODULES

ASSIGNMENTS

CLASSROOM TRIANING

E- ASSIGNMENTS

VIDEOS

WEBEX

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW14

Business performanceInspirational leadership will be transferred to generations in your organization and ensure the company DNA is embodied in everyone involved, that is why the decision to invest in the development of talent and leadership is one of the most important interventions companies make no matter the size of their organization.

People will always be and remain the key to achieving lasting results that lead your company to the next level. Having leaders who put real value on the table in a sustainable way is crucial to lock in that long-term growth.

By accountabilityHaving people and teams who feel responsible and take the initiative is essential in building vital organizations that are ready for whatever is thrown at them in the future. A typical vulnerable and uncertain market will challenge teams and individuals. Having accountable employees will ensure the survivability of companies.

By engaging peopleTo gain and maintain a competitive advantage in a vulnerable and uncertain environment organizations need access to and retain their high potential people. Making people stay and feel engaged in their job requires inspirational leaders who are able to coach the people around them.

Business ImpactOur portfolio is built on thirty-seven years of best practices, along

with an entrepreneurial mindset. We love helping people and

organizations develop in an ever-changing environment.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 15

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW16

Independent research confirms that only a limited number

of critical skills differentiate those best able to perform in the

new work environment. We call them ‘Keystone behaviors’,

because they support the core structure of the organization.

.ESSENTIAL BEHAVIORAL SKILLS A COMPLETE SET OF IMPACTFUL INTERVENTIONS NOW ALSO COMES FULLY INTEGRATED.

Surprisingly, only 5% of the current workforce shows a strong combination of these

essential leadership skills in practice. That makes investment in these leadership

skills more essential than ever before. Just imagine what your organization

could achieve by improving your staff’s performance by 5% or 10%.

LEARNING BY DOING

All our courses are based on learning by doing. We initiate

and accellerate learning journeys through interactive

online and offline assignments, presentations, group

exercises, buddy coaching, discussions, personal case

studies and action planning.

INTEGRATED ONLINE LEARNING

By integrating online learning

solutions you can enable a

fast workforce empowerment and global

strategic alignment, guaranteeing a

unique learning experience for

the individual and a real return

on investment for the

organization.

MANAGING YOURSELF

MANAGINGTEAMS

MANAGINGPROJECTS

MANAGING CHANGE

MANAGING PEOPLE

PRESENTATION

TIME

PE

RSO

NA

L

TH

INK

ING

MAN

AGEMENT

SKILLS ENGAGEMENT

MANAGEMEN

T

CO

AC

HIN

G

TEAM

LEADERSHIP

CO

LLA

BO

RATIO

N

SKILLS

COMMUNICATION

SKILLS

SKIL

LS

SKILLS

MAN

AGEMENT

EFF

EC

TIV

ENES

S

STR

AT

EGIC

CHANGE

INFLUENCING STAKEHOLDER

PROJECT

SKILLS

LEADERSHIP

EFFECTIVENESS

NEGO

TIA

TIO

N

MANAGINGINTERACTION

MANAGING RESULTS

& D

ECIS

ION

MA

KIN

G

PRO

BLE

M S

OLV

ING

MySchoutenChina Online Learning in cooperation with:

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 17DETAILED OUTLINES: Find detailed outlines at www.schoutenchina.com or request your copy of our keystone brochure at [email protected]

PERSONAL EFFECTIVENESS

Personal values and ambitions have tremendous impact

on: your effectiveness, empowerment and motivation

at work. You will learn how to bring out your best by

addressing your strengths.

TIME MANAGEMENT

Your personal mindset and attitude towards managing

time are key in getting the right things done at the

right time. You will receive tools that will help you

prioritize and manage the expectations of others.

PRESENTATION SKILLS

By tapping into your talents, you will be able to give

inspiring presentations that get your message across

effectively and engage your audience.

LEADERSHIP EFFECTIVENESS

Authentic leaders show vision and strength and lead by

example. You gain insight into this role, your comfort

zones, styles of behavior and the effects you have on

those around you.

MANAGING TEAMS

Leading teams towards high performance requires

you to understand and balance formal and informal

team aspects. We show you how to distinguish these

aspects and balance them resulting in impact and

success on your team members.

COACHING SKILLS

Here, we help you gain insight into how teams work and

how your own behavior can in fact enhance collaboration

and commitment. You will learn how to reach the point

where you effectively control your own behavior and

establish your envisioned results with the people around

you.

MANAGING YOURSELF

MANAGING TEAMS

STAKEHOLDER ENGAGEMENT

Focusing on mutually beneficial relationships is essential

in engaging your internal and external stakeholders.

You will enhance your awareness, knowledge and skills

in order to develop and maintain valuable relationships

with your stakeholders. 

PROJECT MANAGEMENT

Managing projects requires leveraging skills and

the effective use of resources. You will learn how

to discover potentially conflicting needs of various

stakeholders, manage expectations and create

commitment through effective communication.

PROBLEM SOLVING & DECISION MAKING

In today’s abundance of information, decision making

requires new skills to assess what you need and when

you know enough to make decisions. You will learn new

decision making techniques as part of an interactive and

structured approach to problem solving.

STRATEGIC THINKING

Strategic thinking requires an understanding

of the internal and external business

environment and the ability to envisage

scenarios. You will enhance your skills by

developing vision and future scenarios in a

creative manner.

CHANGE MANAGEMENT

Managing change, you need to recognize

different phases of the process and identify

which aspects lead to success and failure.

Using real cases from your workplace,

you will learn to identify the right style

for the right moment: Elevate impact of

your change management in complex

situations.

COACHING SKILLS

With daily pressure on targets and results,

most managers focus on managing

performance and solving problems.

Coaching skills enrich your management

skills, enabling you to bring out the best

in others. This way you lead change and

contribute to improved business results.

INFLUENCING SKILLS

You may have excellent ideas. But what

if nobody ‘buys’ them? Then you will

not make progress. Here you develop

techniques that help you to present ideas

with confidence and make it attractive for

stakeholders to collaborate with you.

MANAGING PROJECTS

MANAGING CHANGE

COMMUNICATION SKILLS

You will explore different communication styles and

how you can adapt these to the person and the situation

whilst remaining authentic and achieving a positive

outcome for you and the organization.

COLLABORATION SKILLS

Effective collaboration leads to better results for your

project, team or organization. You will learn how

being a self-regulating, transparent and accountable

team member will improve your ability to contribute

effectively to a successful team performance.

NEGOTIATION SKILLS

Our approach to good negotiation skills isn’t about

winning and losing. It is about enlarging the field and

learning to ‘play the game’ more effectively.

MANAGING INTERACTION

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW18

Investing in the development of talent and leadership is crucial, no matter the size of your

organization. People are always the key to achieving lasting results that lead your company to

the next level. Enabling your leaders to bring value to the table in a sustainable way is crucial to

assure long-term success.

LEADERSHIP DEVELOPMENT

THE MOST COMPLETE LEADERSHIP JOURNEY

AVAILABLE TODAY

The global business environment is characterized

by escalating complexity. The expectation of

leaders is to keep transforming the organization

in response to rapid changing market conditions

and to challenge and support employees to

achieve high performance in this volatile and

uncertain environment.

INDIVIDUAL EFFECTIVENESS DEVELOP LEADERS AND TALENT TO CREATE WHAT’S NEXT

ENSURING A STRONG FOUNDATION

FOR DEVELOPMENT

Go to the source of behaviour, measure results

and get a greater leverage on change with The

Leadership Circle Profile™ (LCP).

The Leadership Circle Profile™ (LCP) is a true

breakthrough among 360 degree profiles. It is

the first to connect a well-researched battery of

competencies with the underlying and motivating

habits of thought. It reveals the relationship

between patterns of action and internal

assumptions that drive behaviour.

TALENT DEVELOPMENT

ACCELERATE YOUR BIGGEST POTENTIAL FOR

GROWTH

Talent development is high on the agenda of

HRD- professionals and managers. Better use and/

or development of the talents of your employees

is easier and more effective than hiring in new

people.

With a customized learning path, your talent

take big steps in their development, which is

continuously linked to what they are experiencing

in their work context. With a rich palette of

interventions, talent will gain great insight into their

behavior.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 19

“CONSCIOUS LEADERSHIP TAKES CONCSIOUS PRACTICE”

AT SCHOUTEN CHINA WE:

• Co-create and co-design together with you

and the leaders who are targeted

• Address the outer levels of business

challenges, skills and behaviors, and the

inner levels of our beliefs, mindsets and

attitudes, our thinking and feeling

• Create consciousness and disruption in our

automated doing and habits through various

interventions

• Start with 100% ownership by the leaders, which we

realize by letting them set their own compass: who do

they want to be as a leader: their ambition, dreams, values,

strengths, and learning objectives

• Jointly start a leadership journey linking this leadership to current

business challenges such as change, lean, agile and innovation, and as such

continuously improving our leadership and business results.

AssessmentThe Leadership

Circle DebriefIndividual

WorkshopsIncreasing competence

Coaching

Report

HIGHLIGHTING OPPORTUNITIES FOR

DEVELOPMENT

The Leadership Circle Profile™ acts as a MRI scan

on your Leadership Effectiveness. It measure how

effective you are as a leader and balance between

your reactive and creative sides.

Creative competencies are well researched

competencies measuring how you achieve results,

bring out the best in others, lead with vision,

enhance your own development, act with integrity

and improve organizational systems.

Reactive competencies are leadership styles

emphasizing caution over creating results, self

protection over productive engagement, and

aggression over building alignment. These self

limiting styles over emphasize the focus on gaining

the approval of others, protecting yourself, and

getting results through high control actions.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW20

Coaching has the potential to be the most effective intervention for personal

development. With the emphasis on potential. Because many organizations have

little or no grip on the use of coaching. Managers prefer working with coaches they

already know. Employees tend to focus more on a good conversation than the

outcome. HR and Purchasing lack information they need to make good decisions.

COACHING SOLUTIONS TO INCREASE PERSONAL & TEAM EFFECTIVENESS

DEVELOPMENT BASED ON AMBITIONS

The classic focus of personal development is

on improving weaknesses. Coaches apply our

Compass Vision by focusing on values, talents and

ambitions. This approach is based on the principles

of positive psychology, meaning the client’s own

values and ambition determine the course he or

she will sail. Together with the Schouten Global

coach the employee will start by identifying which

values are important, what ambition is driving him

or her, and what talents can be called upon.

By connecting to what really matters, the

employee will make powerful choices and speed

up the development process considerably.

Moreover, the desired change in behavior is proven

to be more sustainable.

INTEGRATED COACHING

From a didactive perspective, our approach is

based on the 70-20-10 principle. Research has

shown that 70% of learning takes place in the

work environment, 20% through colleagues,

supervisors and classic coaches and only 10%

in classic training courses. That is why we do

not limit our coaching to face-to-face sessions.

Our coaches integrate the work context into the

coaching program. In order to coach in the work

context, our coaches use a range of interventions

like video, phonecalls and assignments through the

client’s personal MySchoutenChina-environment.

Any coach assiged to the employee is fully trained

and certified in the use of these tools. He or

she will know how to use the entire toolkit and

customize it to the benefit of the employee.

Studies show that coaching is not used optimally

as an HR instrument. This is too bad, because

coaching needs a structured approach. A

structured approach generates a higher return

and ensures measurable returns. Schouten China

makes coaching the full and effective intervention

that it should be, enabling your organization to use

coaching to its full potential.

STRATEGIC PARTNER IN COACHING

Coaching has everyone’s attention. It is a generally

accepted and effective intervention for personal

development. At the same time, organizations are

not used to reviewing the use and effectiveness of

coaching. Schouten China brings new perspectives

to the table.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 21

TEAM COACHING – RESULTS DRIVEN GROUP DEVELOPMENT

Often a group of employees needs development

in a specific subject area. For this, Schouten

China developed a program that focuses on the

business issue at hand while also tailoring the

program to the individual. This powerful method

will bring a group of employees or supervisors to

a mutual desired level quickly. We dare, like no

other, to commit to outcomes and results. The

team coaching program starts with a joint kick-off,

followed by personal coaching sessions for the

individual team members. In consultation with you,

we will compose a dedicated pool of coaches in

line with the size of each group.

MANAGED COACHING SERVICES – ORGANIZATIONAL COACH STRUCTURE

Get a grip on coaching and make it an effective

development intervention. Based on your own

organization’s vision and objectives, Schouten

China can manage all aspects of coaching by

setting up a full service coach desk. As a result

you can handover the entire logistical and

administrative process. A dedicated pool of

accredited and certified coaches, will be selected

to fit your organization. You will receive a full

overview of all costs and results of the coaching

programs. Schouten China will manage and

professionalize your pool of coaches along the

way. The outcome for you is a fully integrated

approach and a solid grip on coaching as a

development tool.

PERSONAL COACHING - POWERFUL PERSONAL DEVELOPMENT

Benefit from three programs especially made

for employees who would like one-on-one

coaching for their individual development with

a variety in intensity: Short & Powerful, High

Impact and Intensive. During an intake session,

a coach advisor will see to it that a good match

is found with the right coach. This will always be

an accredited and certified coach from our global

pool of coaches, which ensures that the coach

will fit with the request and work according to

a proven vision. The coach will set up a custom

program in which the work context of the person

being coached plays an essential role. The coach

will draw on the full range of interventions.

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A JOINT OPERATION

Together we will determine what will be

the best set up for your organization.

We will take into account the interests

involved, your strategic objectives, your

organization’s culture, your present

use and management of your learning

interventions.

.MANAGED SERVICES SOLUTIONS THAT TAKE CARE OF THE ENTIRE PROCESS

With Managed Services we help unburden companies in the field of learning & development

to help their employees perform optimally, both as individuals and within their team and

in the context of the whole organization. By outsourcing all learning & development

processes you can go back focussing on your core business. Schouten China will

ensure that all employees are trained to their full potential at the lowest possible

cost, optimizing your Return on Learning.

MANAGED LEARNING SERVICES (MLS) As the needs for agile and lean organizations is ever growing, the L&D interventions

you provide must be world-class and proven to always provide the most effective

learning for your employees. Along with this enormous challenge we face

increasing workload and pressure within our HR departments.

With Managed Learning Services, your program advice, administration,

logistics, IT, procurement, supplier management and management

information is taken over bij Schouten China. Together, based

on your strategy, we determine the learning objectives of

the organization, the teams and the individual employees.

Through our experience in the field of learning and

development, we can select the best learning

interventions for participants and choose the best

providers based on quality and price. on top

of that, we will also take over responsibility

for the resulting billing and evaluation

processes.

IN FULL CONTROL

Schouten China, trough Schouten Global

has accesss to trend analyses in the field

of learning & development based on the

historical information we collect through

the use of our learning portal. As a result

we create added value by providing you

with the acquired knowledge in the form

of usefull management information.

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MANAGED COACHING SERVICES (MCS) Most organizations invest a great part of their budget

in coaching, without any centralized control on

effectiveness. Schouten China’s managed coaching

services offers you a solution that takes care of the

entire administrative process and supports you with usefull

management data. This enables you to embed award winning

coaching into your HR-toolkit and take control of coaching in your

organization.

STATE OF THE ART COACH DESK

Managed Coaching Services

provides you with a state of the art

coach desk and a dedicated pool of

fully certified coaches.

MANAGED COACHING SERVICES:

• A dedicated, carefully selected pool of

qualified coaches.

• Always have coaches with knowledge of your

organization and its objectives.

• A proven effective coaching approach:

Compass Vision and integrated coaching.

• Complete overview of organization- wide

costs of and returns on coaching structural

insights into the effect of coaching.

• Benefit from economies of scale and

Schouten China’s innovative strength.

• Benchmark data show savings of up to 25%

on your current costs for coaching.

DEDICATED POOL OF COACHES

Get access to Schouten China’s pool

of accredited coaches as we set up

your coaching desk. This way we

can guarantee high-value coaching

for your organization.

REPORTS

Have all the information you need

in order to stay in control. your

centralized coach desk will provide

insights in the use and effect of

coaching in your organization.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW24

UNIVERSITYBE PART OF SOMETHING BIGGER

In the world of development programs for professionals, Schouten

University offers unique value to increase your impact as a trainer

or coach by offering you world class certification programs.

Working together with our global partners and trainers, Schouten

University brings insights, tools and new skills that will help you to

get the most out of your training and coaching programs.

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 25

UNIVERSITY

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW26

We believe everybody has potential. It is the job of a professional trainer

to help others to unleash that potential so people become happier

and more effective at what they do. During the “Training for Trainings

Certification Program” you will learn the necessary skillset to develop the

softs skills of others.

Participants of the program are people with at

least a couple of years of experience and who

are able to bring value to the people around

them. In the meantime, they are fully aware

that conducting a good training is more than

just doing a presentation.

Training is a profession, as a trainer you will

influence the behavior of people in a group.

You will use your communication skills, act

empathically and creatively to deal with

unexpected or unwanted situations. When

completing the TFT Program, you will have

received all necessary knowledge and skills to

start your career as a qualified trainer in the

professional and personal development of

people.

TRAINING FOR TRAINERSINTERNATIONAL CERTIFICATION PROGRAM

UNIVERSITY

SETTING YOUR PERSONAL GOALS

The training starts with a personal goal-setting interview

between you and your trainer. During this interview,

mutual expectations and principles are brought in line,

while you can ascertain yourself that the TFT program

sufficiently meets your requirements and expectations.

TRAINER AND PEER COACHING

In between series of training sessions, you will get

together with your co-participants at least 5 times to

discuss your personal development in the profession

of trainer. You will provide coaching to each other

and support each other’s learning process. Writing

a report of the meetings is part of the examination

requirements.

Personal goal-setting interview

Coaching from trainers intervision and peer coachingBe part of the Schouten Global community

6 modules total 15 days

Soft skill trainer

Certification&

Graduation

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 27

The total Training for Trainers Certification Program is made

out of six modules and one examination. The six modules are

divided over two parts: Fundamentals and Practitioner. The

total duration of the whole TFT program is six months.

Fundamentals will provide you with a basic toolbox

that you need as a certified trainer to create an

optimal learning environment for your participants.

YOU AS A TRAINER

The Funda§mentals will provide a platform for you

to explore your own training style and define what

kind of trainer you want to be.

USING DIDACTIC TOOLS

Further in the Fundamentals you will learn

what didactic tools you can use in guiding your

participants from A to Z.

FUNDAMENTALSAfter defining your own characteristics as a trainer we

are going to look more closely how we can manage the

group process and accelerate their learning..

BE PREPARED FOR ANYTHING

Anything can happen during a training, that’s why you

will practice dealing with various group behaviors and

situations that can occur during a training delivery.

PRACTITIONER

USE YOUR ‘WHOLE’ BEING AS A TRAINER

During the “Practitioner” phase of the program you will

discover your strengths as a trainer to use your unique

features in the most optimal way. Learn how to train ‘by

example’ and invite your participants to go outside their

comfort zones to stretch learn and grow!

Learn more about our Training for Trainers Certification Program by going to www.schoutenchina.com

Are an expert in transmitting knowledge by

training.

Help people accelerate their personal

development.

Help people to become more successful

and more self-confident.

Guide your participants in improving their

behavior to achieve what they want in a

pleasant and valuable way.

Be able to accelerate learning of people

and groups by experimental learning

methods.

Discuss and comprehend behavioral

training and the design of learning

processes.

WHEN YOU HAVE COMPLETED THE TFT PROGRAM YOU

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Are you interested in using coaching skills in your current profession,

considering a career in coaching, looking for self development or just

wanting to improve your communication in business or personal life? The ICF

accredited. Co-Active Coach Training Program is an extensive and in-depth

training that will enable you to coach any person on any topic using skills

which are based on the widely recognized Co-Active® model.

CHANGING PEOPLE, TRANSFORMING LIVES

The Certification Program begins the road to

mastery as a Co-Active Coach®. This in-depth

six-month program is recognized as the most

rigorous in the industry and includes hands-on

coaching, ongoing group work and one-on-one

supervision of actual coaching sessions.

WHO CAN BENEFIT

• Individuals who want to become professional

coaches.

• People wanting to acquire new communication

and relationship skills in their work and personal

environment.

• Managers,HR business partners, health

professionals, teachers, parents,etc.

• Individuals in vocational transition who want a

new career.

THE PROGRAM PATH

The Co-Active Coach Training Program is a 12

month program, consisting of five in-person

experiential workshops. For deepening your

coaching practice you can advance with the CTI

Certification Program after Intermediate.

Fundamentals

Foundation

Fulfillment

Intermediate Mastery

Balance Process Synergy Certification

1 2 3 4 5 6

CO-ACTIVE COACHINGA COMPLETE JOURNEY TO BECOMING A CERTIFIED COACH

ACCREDITATION

After successful completion of the program, students

are eligible to take the

written and oral certification

exam, with the goal of

becoming a Certified

Professional Co-Active

Coach® (CPCC).

The Co-Active Coaching curriculum is accredited by

the International Coach Federation (ICF)

UNIVERSITY

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“I THOUGHT COACHING WAS JUST A BUNCH OF PEOPLE

HUGGING EACH OTHER, I COULD NOT HAVE BEEN

FURTHER FROM THE TRUTH.”

Watch Mark’s story.

One of the cornerstones of the

Co-Active® model is that you focus

on the whole person, not just one

particular part of their life. People aren’t

compartmentalized. They are multi-

faceted and dynamic, and the model

allows you to work with whatever

topic your client chooses. Whether

a client wants to get coached on

board meeting challenges, career

development, or relationships, you

will be equipped to do so effectively.

You learn to coach anyone on anything with

the confidence that you are supported by the

most flexible and proven model in the coaching

world. The model is the foundation of the

training and is used throughout the workshops.

A STRONG FOUNDATION

Learn more about our Co-Active Coaching Certification Program by going to www.schoutenchina.com

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW30

You have coaching experience and would like to expand your coaching skills. The Organization & Relationship Systems Coaching™ Program (ORSC™) is a groundbreaking model for coaching relationship systems in organizations and groups, teams, partnerships, and couples. Whether your specialty is in corporate work, partnerships or personal relationships, this relationship systems model is foundational to your work.

THE CORE CURRICULUM

The core curriculum consists of five courses:

one Fundamentals and four Intermediate

modules. Each intensive Intermediate

module lasts three days and is based on

experiential learning. The ORSC curriculum

has been accredited by the International

Coach Federation (ICF). The four-course

Intermediate coach training program is

intended as the next step for individuals

moving towards being a Certified ORSC

Coach.

FUNDAMENTALSORSC Intelligence: a Roadmap for Change

ORSC Geography: Roles & Structure

ORSC Path: Vision & Potential

ORSC Systems Integration:Moving toward Mastery MASTERY

WHO CAN BENEFIT

(Business or Life) Coaches

Facilitators and trainers

Mediators

Mental health professionals

(e.g. therapists or family counsellors)

Organization Development professionals

HR consultants

THE PROGRAM

The ORSC Training Program is a 12 month program,

consisting of five in-person experiential workshops.

For deepening your coaching practice you can advance

with the CRR Certification Program after Intermediate.

ORGANIZATIONAL AND RELATIONSHIP COACHINGA COMPLETE JOURNEY TO BECOMING A CERTIFIED RELATIONSHIP COACH

En

qu

iry / Aw

areness

Collaboration / Partnership Respect

Pla

yful

lnes

s

Co

mm

itmen

t

Other

Heart

Deep D

emo

cracy

Relationship IntelligenceGeography

Path

INTERMEDIATE

Work w

ith the whole

relationship system

The relationship

system is the client Rev

eal t

he sy

stem

to it

self

The

relat

ions

hip

syste

m is

nat

urall

y

Inte

lligen

t and

cre

ative

UNIVERSITY

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 31

In the leadership certification program you will gain

indepth knowledge about the theoretical models and stage

of development framework that the Leadership Circle

Profile is built upon.

WHO CAN BENEFIT

This training has been developed specifically for internal and

external practitioners who want to enhance the leadership

effectiveness of the individual and collective leadership

within their clients or their own organization, including but

not limited to:

Leadership consultants

Executive coaches

HR/OD/OE professionals

Trainers

• Supports you in working as

deeply as the client is capable of

going, and enabling you to take

executive coaching and leadership

development to a new level.

• Provides you with practical

experience in debriefing the Profile

with clients.

• Helps you understand the solid

theoretical and statistical foundation

upon which the Profile stands.

• Gives you implementation templates for

supporting the ongoing learning and follow-

through of your clients.

• Trains you in the use of the web based The Leadership

Culture Survey

There are many leadership and personal development

frameworks integrated into this powerful assessment, and

the more you know how to use them, the more you are able

to help your clients be more effective. This training has been

developed specifically for internal and external practitioners

who want to enhance the leadership effectiveness of the

individual and collective leadership within their clients or

their own organization.

THE LEADERSHIP CIRCLEINTERNATIONAL CERTIFICATION PROGRAM

UNIVERSITY

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW32

Get Unlimited access to the world's largest selection of online

courses in the field of personal strength, communication,

and leadership.

New Heroes makes skill training courses available to everyone, anywhere.

The courses are online, but you’re definitely not alone. With New

Heroes you have access to user-friendly platforms, an enthusiastic

community, and help from the best masters. Masters whom

are all experts in their field, with years of experience. Grow

together with our trainers, psychologists, coaches and

authors.

STRENGTHEN YOUR ORGANIZATION WITH

ONLINE LEARNING

• A better work-life balance

• Increased efficiency of employees,

managers, and teams

• Higher productivity

• Lifelong learning

• Flexible and versatile employees

• Discover what’s really going on in your

organization

• Certificate linked to your LinkedIn profile

GO TO: NEWHEROES.COMTRY NEW HEROES YOURSELF!

WHAT YOU CAN EXPECT

• Detailed reports

• Dedicated customer service

• Extensive administrator mode

• Maximum support in employee activation

• Ever growing selection of courses

• On- and offline implementation

possibilities

• Easy to integrate into your existing LMS

OVER 40 ONLINE LEARNING JOURNEYS ARE WAITING FOR YOU

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW 33

ALWAYS BE THE FIRST TO KNOW

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Schouten China - A SHIP IS ONLY AS STRONG AS ITS CREW34

BEIJING

Room 6, 16th Floor

Zhongyu Plaza, Gongti North Road

Chaoyang District

Beijing, 100027

Tel: 010-8523 6988

SHANGHAI

Room 307, Building 2

169 Mengzi Road

Huangpu District

Shanghai, 200023

Tel: 021-6167 5366

WWW.SCHOUTENCHINA.COM

NOW BOARDING:CO-ACTIVE COACHING HONG KONG