Schouten China Talent Learning Guide 2016-EN(PDF)

Realizing transformations for individuals, teams and organizations

SCHOUTEN CHINATALENT & LEARNING GUIDE 2016

Schouten China is frontrunner in

developing talents and leaders.

To change behavior, our learning

interventions focus on our

participants and their

organization‘s values, strengths

and ambitions. For the past

36 years we have consistently

shown our impact: improved

business results and people

engagement. Schouten China

is part of Schouten Global,

European market leader in soft

skills, leadership, organizational

development and coaching.

03 | Team performance

Our logo tells the whole story

Online development framework or personal goal-setting interviewThe individual learner is our starting point for realizing change. During our programs we support learners in unleashing their potential and discovering hidden talents.

01 | 02 | Individual effectivenessImproving self awareness and matching the learning goals of the training to the learning wishes and commitment of the learner.

03 |Team performancePersonal transformation and improved team performance leads to more effective leadership, and ultimately better organizational results.

04 | ProgressApplying the theory in practice and continue learning through Myschoutenchina and 1 to 1 coaching.

04 | Progress

01 | Online development framework or personal goal-setting interview

02 | Individual effectiveness

‘A SHIP IS ONLY AS STRONG AS ITS CREW.’- JAN SCHOUTEN

4 | TALENT & LEARNING GUIDE

Get the most out of your learning with Schouten China

IMPROVE BUSINESS RESULTS Schouten is globally recognized for creating immediate positive impact on management, leadership and most importantly business results. Our secret is to have a crystal clear picture of the current situation and the ambition, stretch participants by experimenting with new behavior and use real-life challenges and opportunities into the learning journey.

USE PROVEN LEARNING INTERVENTIONS There is no "one size fits all" approach to learning. Based on our 36 years of global experience and our keystone training programs along with the latest scientific research we develop a program that fits your needs, budget and is aligned with your organization's strategic goals and values.

BENEFIT FROM 36 YEARS OF GLOBAL EXPERIENCESchouten Global was founded over 36 years ago.

Over 450 back-o�ce sta� members provide key support to a network of700+ strategically-located trainers that, to date, have served the needs of

more than 5,000 customers worldwide.

WORK WITH WORLD-CLASS TRAINERSOur inhouse team and international network of certified

facilitators help you to reach full potential by aligningyour values, talents and strengths with the

organization's strategy and goals. Toensure you get the most out of

your learning program we only workwith the most experienced

trainers and coaches.

AGENDA 6 | PREFACE

9 | OUR APPROACH

17 | LEARNING SERVICES

Professional impact

Individual effectiveness

Team performance

Coaching

63 | ABOUT SCHOUTEN CHINA

67 | OUR GLOBAL NETWORK

69 | CASE STUDIES

TALENT & LEARNING GUIDE | 5

Across all our clients’ industries, we see a growing volatility, uncertainty and

complexity. These changes shape where we are today in China. They also

require a strong sense of awareness of what happens around us, and a pro-

active attitude to deal with these constant changes. In such a dynamic business

environment more traditional management styles like “plan and control” do not

work anymore. Something else is needed to have impact. Our 2016 Talent and

Learning Guide will provide you with insights into our approach and services to

make a difference for yourself, your team and your organization.

Traditionally, behavior has been the starting point for creating a change. We

experienced that a different approach is needed to create real transformations:

One that is value-based and integrates your strengths, values and ambitions. To

realize transformations, we focus a lot less on ‘thinking’ and more on ‘doing’. By

focusing on ‘doing’ we invite our learners to stretch themselves, experiencing

what kind of new behavior works for them. This also means to learn from

mistakes and be courageous! This is exactly where ‘being’ comes into play and

where people can fundamentally change. Based on what works for you in your

specific context, this is the final step to grow.

The impact of our approach and unique learning solutions? We improve

business results, innovation and organizational happiness.

We are very much looking forward to working with you, and to create an

exciting learning journey and long-lasting transformation!

Camiel Gielkens General Manager Schouten China

Realizing transformations for individuals, teams and organizations.

PREFACE


INDIVIDUAL EFFECTIVENESSAccelerate personal development

Keystone courses, onboarding and new manager programs, coaching

TEAM PERFORMANCECreate what’s next

Team & leadership journeys and coaching

THE RESULT:

ORGANIZATIONAL EXCELLENCE and employee engagement

Inte

grat

ed L

earn

ing Integrated Learning

PROFESSIONAL IMPACTIncrease your impact as a professional

Co-Active Coaching, Training for Trainers and The Leadership Circle

Professional impact

Increase your impact as a professional.

Our open course program with globally recognized programs Co-

Active Coaching, Training for Trainers and the Leadership Circle.

Personal transformation leads to improved team performance, better leadership, and ultimately to better results for the organization

Accelerate individual effectiveness.

The individual learner is our starting point for realizing change.

We have built a powerful portfolio of essential leadership skills

to strengthen core competencies. We call them our “Keystone

Behaviors”. To enrich our learning journeys and meet specific

developmental goals, we include specific topics like, assertiveness,

sales training and coaching. We also offer onboarding programs and

learning journeys for new managers.

Individual effectiveness

Create what’s next.

We offer different learning journeys to help teams and senior leaders

to meet external challenges and become more creative leaders.

Each learning journey is designed to provide individuals, teams

and leaders with the necessary skills to make a difference. And it is

focused on aligning your personal beliefs with the ‘values framework’

of the organization you work in.

Team performance


APPROACHSchouten China

APPROACH

RESULTS WITH PEOPLE

IMPROVE YOUR BUSINESS

VALUE -BASED APPROACH TO LEARNING

We believe that people make the difference. The power of the individual has proven to be a decisive factor in an organization’s success. Behavioral training can therefore make tremendously positive contributions in this regard. Our goal: We empower individuals, teams and leaders with customized behavioral training and coaching, tailored to your needs. Our learning solutions, in tradition of ‘Dutch design’, guarantee purposeful, functional and effective progress. Our operational excellence formula guarantees consistent, high-quality and uniform delivery, worldwide.

To strengthen individuals and improve performance of teams and organizations Schouten China offers a comprehensive suite of learning and development solutions that help your staff enhance the skills they need to deliver breakthrough results, while simultaneously improving personal motivation, satisfaction and happiness.

Our approach to learning & development starts with the discovery of the core, our values. Here, we create the foundation for a compelling, intensely motivational ambition. Because we can identify with our personal, and our organization’s ambition, we are able to make powerful choices, leading to transformational and sustainable change. All our interventions are based on the latest insights from positive psychology and brain-based learning and take into account the work environment of our clients’ organizations. This process is visualized on the next page. We call it the “compass model”.



THE ENHANCING POWER OF THE COMPASS

LEARNING BY DOING

Myschoutenchina enables you to learn

when and where you want.

Learners get the most out of their courses

if they have a clear picture of their learning

goals.

Outside the classroom you will have access

to your online learning material.

Enjoy the learning experience with your

trainer and fellow participants.

AT THE WORK PLACE: MYSCHOUTENCHINA

AT THE WORK PLACE: ASSIGNMENTS & MENTORING

CLASSROOM TRAININGLEARNING BY DOING

GOAL SETTING INTERVIEW

This is what a Schouten China program looks like



The learning is continuous. Implement what you have learned – and

change your behavior successfully.

Keep learning after your final course by

reading more about topics that interest

you and staying in touch with fellow

learners.

Meet the trainers to evaluate the program

and how the realized behavioral change

can be supported on a daily basis.

AT THE WORK PLACE: ASSIGNMENTS & E-COACHING

AT THE WORK PLACE: KEEP LEARNING

CLASSROOM TRAININGEXERCISE

EVALUATION:REVIEW MEETING


INTEGRATED LEARNING

Our online learning environment is key in blending our Schouten learning journeys into your life effortlessly. This

guarantees high chances for success. For you, your employees and your company.

Schouten Global developed an online platform from which we collect and update all the information you need

to get the optimum learning experience. Our participants can access their learning journey anytime, anywhere.

Before, during, as well as after the training course, you have access to your personal online learning community:

Myschoutenchina. Here you will find assignments, background information and practical information about your

training course.

It is also the place to save your learning targets, action plans, and assignments. This way everything is within

easy reach. The online learning community also provides an ideal starting point to contact and keep in touch

with fellow participants. Through our e-learning platform, Schouten China supports your learning whenever, and

wherever you are.

Support your learning with world-class e-learning content.

Starting this year, we also offer you world-class content from our global partner Crossknowledge.

Crossknowledge is an online library with premium content on leadership and soft skills development. The library

consists of over 20,000 learning objects in over 17 languages, including Mandarin.

Our team has selected the most relevant learning objects for all our keystone behavior programs, enabling the

learner to stay focused on his/her key learning objectives.

Key elements of integrated learning:

Continue your learning 24/7

Myschoutenchina: learning when and where you want

•

Assignments that are work related and contribute to strategic goals

E-coaching: deal with personal issues to make the next step

Mentoring: learn from incompany experience on the job

E-content directly related to your courses

•

•

•

•


DARE TO EXPLORE

DISCOVER AND CONNECT

LEARNING SERVICESSchouten China

LEARNINGSERVICES



We believe that people make the difference

Time and again the power of the individual has shown to be

the decisive factor in an organization’s success – and that

behavioral training made a positive contribution in this regard.

We empower individuals, teams and leaders with customized

behavioral training and coaching. We develop our solutions in

the tradition of ‘Dutch design’: This means our solutions are

purposeful, functional and effective all at the same time.

The pyramid on this page symbolizes our vision that the

individual person is our starting point for sustainable change.

Personal transformation leads to improved team performance,

better leadership, and ultimately to better results for the

organization.


INDIVIDUAL EFFECTIVENESSAccelerate personal development

Keystone courses, onboarding and new manager programs, coaching

TEAM PERFORMANCECreate what’s next

Team & leadership journeys and coaching

THE RESULT:

ORGANIZATIONAL EXCELLENCE and employee engagement

Inte

grat

ed L

earn

ing Integrated Learning

PROFESSIONAL IMPACTIncrease your impact as a professional

Co-Active Coaching, Training for Trainers and The Leadership Circle

LEARNING SERVICES

FIND EVERYTHING YOU NEED TO

ACCELERATE YOUR CAREER AT SCHOUTEN CHINA

PROFESSIONAL IMPACTSchouten China

PROFESSIONALIMPACT



Why choose us?

1World’s first program to receive accreditation by the International Coach

Federation (ICF - ACTP).

25As the largest and oldest coach training school in the world, Co-Active

Coach training is offered in over 25 countries.

40,000Proven success with more than 40,000 trained coaches worldwide.

1,000,000With 1,000,000 copies sold, the Co-Active Coaching text book has been

translated into over 10 languages and is widely known as the definitive

text on coach training.

INTERNATIONAL CERTIFICATION PROGRAM


THE CO-ACTIVE COACHING MODEL


CO-ACTIVE COACHING

Co-Active coaches help learners to find their own solutions.If you are interested in using coaching skills in your current profession, or if you want to become a professional coach, then this course is for you.

You will learn to apply all skills from the Co-Active model.The ICF accredited Co-Active Coach training program is an extensive and in-depth training that will enable you to coach any person on any topic. You will learn to apply all skills from the Co-Active model.

The Co-Active Coach training program is a twelve-month program, consisting of five workshops.For deepening your coaching practice you can advance with the CTI certification program after finishing the intermediate level.


Our highly experienced Co-Active Coaching leaders will support you in your learning to become a Co-Active coach. We have the most rigorous leader training requirements of any coach training school - and it shows! Uniquely in Co-Active Coaching classes, two experienced trainers will always co-lead the workshop.

Worldwide, there are over 100 coach leaders in the Co-Active Coaching faculty. We are especially proud to have 8 Chinese speaking coaches among them, who are the trainers for our Chinese sessions. Our coaches have a strong corporate background and international experience, working for leading multinational and Chinese organizations. What they all share is their love and passion for Co-Active Coaching and their desire to support coaching enthusiasts in China on their journey to become a coach.

Six years ago we launched Co-Active Coaching in China. Today we train over 250 coaches a year and support them in improving their coaching skills and becoming ICF certified. We also work with many of the leading multinational and Chinese organizations to help their leaders coach in a Co-Active way.

Our participants represent a wide variety of backgrounds; HR-professionals, business leaders, entrepreneurs, consultants, trainers, psychologists and so on. We are very proud that tens of thousands of clients, team members and families have benefited from their coaching.

Start your Co-Active journey now!

Our leaders

•

•

Sometimes in life you are lucky as to meet someone who can

fundamentally help you grow. Enabling you to take the next

step in your professional and personal life. I was that lucky

fifteen years ago, when I joined a strategy consultancy firm

in the Netherlands. My manager, who also was one of the

partners of the firm, had a revolutionary view on management.


How coaching style leaders help their organization and people growCamiel Gielkens

How coaching style leaders help their organization and people growCamiel Gielkens

01

02

03

04

05

Ask good questions; help people to find their own

solutions.

Believe in everybody’s potential; everybody is creative,

resourceful and whole.

Create focus (through questions, not directives) to create a

mutual agreement of the priorities of development.

Ensure the feedback information is heard and understood

by the employee. Asking clarifying questions is the best

way to do this.

Dance in the moment; be in the here and now.

My manager did not tell me what to do, but instead asked

me a lot of questions to help me create my own solutions.

Further, he was always interested in me as a person and in my

development, which gave me a lot of trust and confidence.

Looking back at these conversations and my current Co-

Active Coaching experience, I would highlight the following

principles as being big stimulants for the critical thinking that

makes coaches out of business leaders and managers:


The experience we gained with helping many managers and business leaders of global organizations to

become better coaches clearly shows that I am not the only one who benefits from a coaching style

leader. In fact, we regularly see that leaders and managers who coach effectively frequently improve their

business results by over 20 percent.

Your employees, business, professional career and personal happiness will all benefit if you begin to

operate in a “Manager-as-Coach” mindset. Good luck with your journey to become a coach!

Leaders today must balance a complex mindset that matches the complexity

of their business realities. Developing leaders at this pace of change is not

easy. To make leadership into a competitive advantage, organizations must

begin to see the effectiveness of their current leadership as strategically

central to its future. Not an HR-or staff-driven effort, this is a strategic

imperative, the job of the executive suite.

In partnership with the Leadership Circle, Schouten China now certifies

coaches and trainers to use the Leadership Circle development framework

and supports them to take their conversations with senior leaders to a

deeper level. In this certification program you will gain in-depth knowledge

about the theoretical models and stage of development framework that

the Leadership Circle Profile is built upon. There are many leadership and

personal development frameworks integrated into this powerful assessment,

and the more you know how to use them, the more you are able to help

your clients be more effective. This training has been developed specifically

for internal and external practitioners who want to enhance the leadership

effectiveness of the individual and collective leadership within their clients or

their own organization.


The certification program:

01 | Supports you in working as deeply as the client is capable of

going, and enabling you to take executive coaching and leadership

development to a new level.

02 | Provides you with practical experience in debriefing the Profile with

clients.

03 | Helps you understand the solid theoretical and statistical foundation

upon which the Profile stands and helps you know how to answer

questions that clients raise about the validity of the tool.

04 | Gives you implementation templates for supporting the ongoing

learning and follow-through of your clients.

05 | Trains you in the use of the web-based the Leadership Culture

Survey.

06 | Introduces you into a community of practice that will support you

in having a greater impact through your work with leaders.

07 | Increases time-efficiency, allowing client and coach to “meet in the

moment” without spending valuable time finding out how they came.

08 | Seasoned consultants and coaches consistently report that the

Leadership Circle enables them to have the most productive sessions

of their careers. They agree that the Leadership Circle is the most

powerful 360 development tool for leadership, and the easiest to use

and understand.


“ CONSCIOUS LEADERSHIPTAKES CONSCIOUS PRACTICE ”


The Training for Trainers (TFT) program is a personal

learning journey. It has a strong, science based, didactic

foundation. All our trainers are experienced soft skill

trainers from our head office in The Netherlands.

Soft skill trainers help others to reach their full potential.

We believe everybody has potential. It is the job of a

professional trainer to help others unleash that potential

so learners become better in their current jobs and are

prepared for future challenges.

During the Soft Skills Trainer International Certification

Program participants acquire the necessary knowledge

and skills to develop the soft skills of staff members and

support their clients to become a learning organization.

Participants of the program are (senior) HR managers,

business line managers and professionals with the

ambition to train professionals in behavior- and

communication training. They are fully aware that

conducting a good training is so much more than giving

a presentation!

After completing this training course and passing your

exam, you will be granted our Soft Skills Trainer Certificate

which is globally recognized and valued.

BECOME A SOFT SKILL TRAINER


Key characteristics of a soft skill trainer:

All modules follow an ‘action learning approach’. This means that you will learn together with the other

participants by tackling real issues and reflecting on your actions. You will acquire knowledge through actual

actions and practice rather than through traditional instruction. Our trainers enable participants to review the

actions they have taken and identify learning points. Consequently, this will guide future actions and improve

performance.

Action learning approach

02 | Continue building on

people’s strengths, values

and ambitions; compass

model.

01 | See people from the

whole.

03 | Get people outside their

comfort zone.

05 | Learning by doing; action

based approach.

04 | Stretch learning and

experiment with new

behavior.

06 | Align learning interventions

before, during and after

the trainings.


A great diversity of learning methods and activities

characterizes our approach to learning. We combine short

theoretical introductions with many exercises. We strongly

focus on bringing your learnings into your daily practice.

Next to this, we offer support by means of our digital

learning environment on the internet. Altogether, you will be

assured of the maximized effectiveness of our programme!

Setting your personal goals

The training starts with a personal goal-setting interview,

just you and your trainer. During this interview, mutual

expectations and principles are brought in line, while you

can ascertain yourself that the TFT program sufficiently

meets your requirements and expectations. During the

interview, your trainer will assess how any lack of knowledge

and/or experience can be filled prior to or during the

program. If you jointly agree on the conditions, your

participation in the TFT program is a fact and you have a

personal goal-setting plan ready to start your training.

Intervision, peer coaching & coaching from trainers

In between series of training sessions, you will get together with your

co-participants at least 5 times to discuss your personal development in the

profession of trainer. You will provide coaching to each other and support each

others’ learning process. Writing a report of the intervision meetings is part of the

examination requirements.

Being part of the Schouten China community

To get the best result out of the training programme, it is essential to remain ‘up to

date’ even when the training is finished. Therefore, Schouten China offers support

by:

Facilitating alumni meetings.

Offering follow-up trainings and workshops for trainers when possible.

Offering continued intervision after completion of the training.

Our diversified approaches to learning

••

•

INDIVIDUAL EFFECTIVENESSSchouten China

INDIVIDUALEFFECTIVENESS



THE KEYSTONE MODEL

The keystone model gives an overview of essential leadership skills that drive business results. Depending on the vision of your organization and the context in which it is operating, a specific set of keystones will be relevant for you.

An established company going through a major change process in a globalizing market will need to focus on different keystones than a young emerging business striving to grow ten times its size within the next five years.

The keystone model is based on four quadrants and a connecting circle. The quadrants relate to business maturity and different roles in the organization. The circle represents those skills that are essential for successful interaction.

You choose the course duration that best fits your need: 1/2 day, 1day or 2 days.


THE KEYSTONE MODEL

MANAGING YOURSELF

MANAGINGTEAMS

MANAGINGPROJECTS

MANAGING CHANGE

MANAGING PEOPLE

PRESENTATION

TIME

PE

RSO

NA

L

TH

INK

ING

MAN

AGEMENT

SKILLS ENGAGEMENT

MANAGEMEN

T

CO

AC

HIN

G

TEAM

LEADERSHIP

CO

LLA

BO

RATIO

N

SKILLS

COMMUNICATION

SKILLS

SKIL

LS

SKILLS

MAN

AGEMENT

EFF

EC

TIV

ENES

S

STR

AT

EGIC

CHANGE

INFLUENCING STAKEHOLDER

PROJECT

SKILLS

LEADERSHIP

EFFECTIVENESS

NEGO

TIA

TIO

N

MANAGINGINTERACTION

MANAGING RESULTS&

DEC

ISIO

N M

AK

ING

PRO

BLE

M S

OLV

ING


PERSONAL EFFECTIVENESS

Personal values and ambitions

have tremendous impact on: your

effectiveness, empowerment and

motivation at work. You will learn

how to bring out your best by

addressing your strengths.

TIME MANAGEMENT

Your personal mindset and attitude

towards managing time are key in

getting the right things done at the

right time. You will receive tools

that will help you prioritize and

manage the expectations of others.

PRESENTATION SKILLS

By tapping into your talents,

you will be able to give inspiring

presentations that get your

message across effectively and

engage your audience.

LEADERSHIP EFFECTIVENESS

Authentic leaders show vision and

strength and lead by example. You

gain insight into this role, your

comfort zones, styles of behavior

and the effects you have on those

around you.

MANAGING TEAMS

Leading teams towards high

performance requires you to

understand and balance formal

and informal team aspects. We

show you how to distinguish these

aspects and balance them resulting

in impact and success on your

team members.

COACHING SKILLS

Here, we help you gain insight into

how teams work and how your

own behavior can in fact enhance

collaboration and commitment.

You will learn how to reach the

point where you effectively control

your own behavior and establish

your envisioned results with the

people around you.

MANAGING YOURSELF

MANAGING TEAM

COMMUNICATION SKILLS

You will explore different

communication styles and how

you can adapt these to the

person and the situation whilst

remaining authentic and achieving

a positive outcome for you and the

organization.

COLLABORATION SKILLS

Effective collaboration leads to

better results for your project,

team or organization. You will

learn how being a self-regulating,

transparent and accountable

team member will improve your

ability to contribute effectively to a

successful team performance.

NEGOTIATION SKILLS

Our approach to good negotiation

skills isn’t about winning and losing.

It is about enlarging the field and

learning to ‘play the game’ more

effectively.

MANAGING INTERACTION


STAKEHOLDER ENGAGEMENT

Focusing on mutually beneficial

relationships is essential in

engaging your internal and

external stakeholders. You

will enhance your awareness,

knowledge and skills in order

to develop and maintain

valuable relationships with your

stakeholders.

PROJECT MANAGEMENT

Managing projects requires

leveraging skills and the

effective use of resources.

You will learn how to discover

potentially conflicting needs of

various stakeholders, manage

expectations and create

commitment through effective

communication.

PROBLEM SOLVING &

DECISION MAKING

In today’s abundance of

information, decision making

requires new skills to assess

what you need and when

you know enough to make

decisions. You will learn new

decision making techniques

as part of an interactive and

structured approach to problem

solving.

STRATEGIC THINKING

Strategic thinking requires

an understanding of the

internal and external business

environment and the ability

to envisage scenarios. You

will enhance your skills by

developing vision and future

scenarios in a creative manner.

CHANGE MANAGEMENT

Managing change, you need to

recognize different phases of

the process and identify which

aspects lead to success and

failure. Using real cases from

your workplace, you will learn

to identify the right style for the

right moment: Elevate impact

of your change management in

complex situations.

COACHING SKILLS

With daily pressure on

targets and results, most

managers focus on managing

performance and solving

problems. Coaching skills

enrich your management skills,

enabling you to bring out the

best in others. This way you

lead change and contribute to

improved business results.

INFLUENCING SKILLS

You may have excellent ideas.

But what if nobody ‘buys’

them? Then you will not make

progress. Here you develop

techniques that help you to

present ideas with confidence

and make it attractive for

stakeholders to collaborate with

you.

MANAGING PROJECTS

MANAGING CHANGE


CUSTOMIZED LEARNING COURSES

ASSERTIVITY

Assertiveness is key to a team’s success, as it

supports team members in expressing their own

positions and boundaries without unnecessarily

harming the relationship. As a result, they will be

more daring in challenging situations, be true

to themselves, and handle conflicts in a more

skilful way. In that way, team members can

communicate in a deeper and more effective

level. Key skills include valuing yourself and your

rights, understanding the perspective of others,

communication, conflict management and learn to

speak when needed.

COACHING STYLE LEADERSHIP

In this increasingly complex economic environment,

traditional ‘command and control’ styles of

leadership have become out-of-date and ineffective.

This program will help the participants get a

coaching mindset and equip them with skills to

facilitate growth in their team members. In this way,

establishing a culture of growth within the whole

organization. Key skills include listening with curiosity,

asking powerful questions, evoking transformation

and giving (and accepting) feedback.

CONDUCTING PERFORMANCE REVIEWS

Learn how to conduct effective performance reviews

by starting from the employees strengths and by

using clear facts. This training focuses on essential

skills such as communication and coaching. Key

skills include understanding others, asking questions,

listening and giving feedback.

FINANCE FOR NON-FINANCIAL STAFF

The goal of this training is to improve your skills in

understanding and using financial data. The training

will also help you improve communication with your

colleagues from the financial department. Key skills

include understanding profit and loss statements,

reading balance sheets and preparing a cash flow

prognosis.

CONSULTATIVE SELLING

This training will effectively help you develop and

sell solutions that fit your clients needs. You will

learn how to develop a sales process in a complex

environment by developing a partnership relationship

and maximizing your communication skills. Key

skills include understanding and engaging the client,

asking powerful questions and giving presentations.

TEAM PERFORMANCESchouten China

TEAMPERFORMANCE



LEARNING JOURNEYSIn this constantly evolving market environment, Schouten China recognizes that just ‘being good at what we do’ is not good enough. At different stages in our corporate careers, we experience increasing expectations – From doing our jobs well to leading people and business to become creative leaders. In order to meet this developmental challenge, we work with our clients to create learning journeys that meet these increasing expectations and learning needs.

Each learning journey is designed to provide individuals, teams and leaders with the necessary skills to make a difference. And it is focused on aligning your personal beliefs with the ‘values framework’ of your organization.

Each of these learning journeys will help learners at different stages in their careers to perform better in their jobs, become more effective leaders and create high performing teams.



LEARNING JOURNEYS


ON-BOARDING / INDIVIDUAL LEARNING PROGRAM


The On-boarding / Individual Learning Program is designed specifically for learners

who are new to their roles and/or the organization.

It will equip newcomers with all the necessary skills, as well as align their personal

values with the organization. The elements in the keystone behaviors can be picked

and chosen to meet the learning needs of each organization.

At the end of this

program, learners

will be able to:

Understand the roles they play in their teams

Align your values with those of the organization

Equip themselves with the right skill required to perform in

their roles

Grow into their stronger selves

The On-boarding / Individual Learning Program

•

•

•

•


NEW MANAGER PROGRAM


Our clients often say that the biggest challenge for individuals when transitioning to

managers is the acquisition of the skill sets to manage people.

The New Manager Program incorporates the element of managing teams into the

keystone behaviors. It aims to not only equip managers with the skills to perform

better themselves, but also the skills to manage and develop their teams.

At the end of this

program, learners

will be able to:

Manage themselves and their teams with greater value

alignment with the company

Enhance their skills to perform better in their jobs

Equip themselves with the skills to manage others

Grow into stronger people managers

New Manager Program

•

•

•

•


HIGH PERFORMANCE TEAM PROGRAM


Along with global economic challenges, change is the new constant in organizational

structures. This calls for more synergy in teams and the need for high performing

teams arises. The goal of this learning journey is to improve team effectiveness. The

program is designed to focus on a natural team’s performance and improve the

individual effectiveness in a team context. With a combination of an assessment

framework and team coaching workshop as well as keystone behaviors to enhance

the team’s skills, this program will bring team performance to a whole new level.

At the end of this

program, learners

will be able to:

Understand what a high performing team looks like

Align their team culture with that of the company’s

Enhance their management and leadership skills

Navigate through changes that could impact team-spirit

High Performance Team Program

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HIPO MANAGER DEVELOPMENT PROGRAM


As managers move up the corporate ladder, there is a constant need to upgrade

the tools in their tool-box. Often, they are not only expected to manage the day-to-

day operations of their team, but also need to put emphasis on team development,

leading teams to perform better, embodying the organization’s culture and

demonstrating business results along the way. Indeed, this is a daunting task for

managers expected to be future leaders within their organizations.

At the end of this

program, learners

will be able to:

Develop high potential talents or managers to reach the next

level of leadership

Help future leaders navigate through complex changes

happening around or within their teams

Unleash the inner potential of future leaders

Enable high potential managers lead their teams with greater

cultural awareness

HIPO Manager Development Program

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LEADERSHIP / MANAGEMENT TEAM PROGRAM


The leadership or management team of any organization are tasked with setting its

strategy, direction and culture. Questions that often arises in this space are: How well

do we perform as a leadership team? What skills to we need to lead the organization to

the next level? How can we embody the organization’s culture and lead our team into

the right direction? Similar to the HiPo Manager Development Program, the modules

in the Leadership / Management Team Program are customized to meet particular

learning objectives. On top of that, we also introduce the Leadership Circle Profile and

the Leadership Culture Survey. These frameworks assess the effectiveness of a leader

as well as the effectiveness of the dynamics and culture that they create as a collective.

At the end of

this program,

learners will be

able to:

Determine the effectiveness of their collective leadership

Establish a compelling rationale for change

Correlate leadership to productivity and business results

Enable other leaders to navigate through the complexities of

changes happening in their organization

Leadership / Management Team Program

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SENIOR LEADER PROGRAM


At a senior level, leaders often say – We had a great track record in business results, but

now we are stuck. What’s next in the highly volatile and uncertain market environment

we work in? The old ways of working harder and faster may have served us well

before and as we move ahead, we need to evolve to a next level of awareness. In

the Senior Leader Program, Schouten China supports leaders in acknowledging their

reactive behaviors so they can evolve to their creative selves. We do this by utilizing

the Leadership Circle Profile. The Leadership Circle Profile is designed to take senior

leadership to the creative level by bringing senior executives together and crystalizing

on the team’s strengths, values and ambitions. The length of a program can be tailored

to meet your needs depending on the modules you choose. It could be a half-day

workshop, a medium-length 2-3 day seminar, or a 18 month development journey.

At the end of

this program,

learners will

be able to:

Enable leaders to recognize their reactive tendencies and

unleash their creative competencies

Upgrade leaders’ inner operating systems


Correlate leadership to productivity and business results

Create truly authentic and creative business leaders

Senior Leader Program

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CULTURE / VALUE BASED PROGRAM


More and more leaders are asking – how can we enhance our corporate culture and

values? By asking these questions, leaders acknowledge the importance of corporate

culture. Each Culture / Value-Based Program is tailor-made – not one program looks

the same. The reason is simple – no two organizations have the same set of values.

However, there is a trend in the methodology of instilling corporate cultures. We first

break the mold by acknowledging the way we used to work and understanding the

need to change. Next, we dig for gold by diving deep into each value or culture. When

the values start to take shape in the behaviors of individuals, we create synergy by

incorporating all the values in our daily work and create a strong link with the vision.

At the end of

this program,

learners will be

able to:

Determine the effectiveness of collective leadership

Establish a compelling reason to enhance an organization’s

collective culture

Inculcate a set of organization values that truly bring about

positive impact

Align personal beliefs and values with that of the organization’s

Culture / Value-Based Program

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The Leadership Culture Survey

Get an “MRI” of Your Leadership Culture

The Leadership Culture Survey provides

a powerful “MRI” of your leadership

culture. Used for your entire organization

or only one leadership team; our survey

reveals valuable data. It tells you how

your people view their current leadership

culture and compares that reality to the

optimal culture they desire.

The “gap” between the current culture

and desired culture, instantly reveals

key opportunities for leadership

development. The Leadership Culture

Survey also measures how your

leadership culture compares to that of

other organizations.

Build Readiness for Change at all Levels

The Leadership Culture Survey works seamlessly with the Leadership Circle Profile. It uses

the same integrated framework that makes the Leadership Circle Profile powerful and

effective. While the Leadership Circle Profile provides in-depth feedback for individual

leadership development, the Leadership Culture Survey builds readiness for change at the

team and organizational levels. It helps you map a course to the kind of leadership culture

that will bring success to your teams and organization.

In short, a Leadership

Culture Survey will:


Focus on leadership development efforts

Delineate cultural challenges associated with acquisitions,

mergers and restructuring plans

Correlate leadership to productivity, profits, turnover, and

other bottom line metrics

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COACHINGSchouten China

COACHING



Personal Coaching

For over 36 years Schouten is the authority in the field of personal, team- and organizational coaching. Schouten China offers coaching in two different categories; personal- and team coaching.

Personal coaching offers you 1-on-1 attention to the employee’s specific needs. That is what makes coaching such a powerful intervention for change.

We offer three programs at different levels of intensity:

Compact & concise: 5 hours coaching. For clearly defined learning objectives or coaching questions.

High impact: 8 hours coaching. For when there is a need for change, but the main coaching question still needs to be defined.

Intensive: 12 hours coaching. For multiple coaching questions: Aspiring to involve your work environment optimally in the learning process and creating sustainable results.

All programs consist of five phases: Intake, matching, coaching, effect-measurement. Your ‘personal development-space’ is also virtually available through our online environment on Myschoutenchina.


Are academically educated.

Have a Masters degree in behavioral

sciences or a bachelor and extensive

added relevant learning and at least 5

years’ of experience with coaching in

a business setting.

Are accredited (ICF/EMCC/CTI).

Have received additional training

in the application of Compass

Vision and our integrated coaching

approach.

Our coaches:

01 |

02 |

03 |

04 |

Results driven group development

Often a group of employees needs development in a particular subject area.

For this purpose we developed a team coaching program that focuses on

specific business-issues at hand, while also being tailored to individuals. The

program starts with a joint kick-off, followed by personal coaching sessions

for all team members. In consultation with you, we compose a dedicated

pool of coaches for the project. The approach of a team as a ‘whole’ and

the individuals within it, is a powerful method to quickly bring a group of

employees or supervisors to a desired level.

Team Coaching


Teams are the force that drive organizations. High performing

teams get more done in less time, and give members a sense

of belonging and connection. That is our objective. With this

in mind, our company supported Team Brunel during the 2014

and 2015 Volvo Ocean Race. We have played an important

role in selecting the crew. We assessed how compatible

they were and coached the whole crew to collaborate more

efficiently as a team.

As a manager, your job compares to managing a race of this

calibre. There will be challenges: Resistance within your teams,

uncertainty and sometimes conflicts. Team coaching will help

you to deal with these aspects and more. It will help you to

bring your team to the next level. And you? You will be a more

valuable leader in your organization and consequently happier

in this role.

So what is team coaching all about?

Team coaching helps people understand how to work better

with others. It’s an effective method for showing teams how

to reduce conflict and improve their working relationships.

Only then can the team focus on its real work, and achieve its

objectives.

Coaching for team performanceCoaching at the Volvo Ocean Race


“When coaching Team Brunel during the Volvo

Ocean Race, I saw a reflection of everything I

came across in corporate life. Our vision is to lead

in a style that reflects the person you are.”

Anje-Marijcke van Boxtel,

Schouten Global, coach Team Brunel


SCHOUTEN CHINASchouten China

SCHOUTENCHINA



Founded by Schouten Global, European market leader in soft skills, leadership,

organizational development and coaching.


About Schouten China

2007Since 9 years in China

25+

4500+Over 4500 Participants in our courses on an annual basis

40+40 trainers and coaches covering a wide variety oftopics in soft skills, leadership, organizationaldevelopment and coaching. Global networkof 700 learning experts

Beijing

Shanghai

the


Content >30 years experience in behavioral change

Deep understanding of the multicultural context

High quality delivery and logistics

Context

Control

Professional and proven on-boarding process for global facilitators.

Delivery experience in over 40 countries worldwide.

Network of 700+ experienced facilitators and experts.

Fluency in English and local languages.

Cultural sensitivity.

Professional project management and logistics.

Our foundation for excellent delivery:

01 |

02 |

03 |

04 |

05 |

06 |


Our global facilitator network

More than 10 years’ experience in corporate business environment

More than 10 years’ experience with facilitating and training in a

multicultural environment

Expertise in the subject matter

A global mindset

Fluency in English and at least one local language

We have delivered successfully in over 40 countries worldwide

Schouten China collaborates with best-in-class

facilitators who have been carefully selected and

screened. Depending on client requirements,

we carefully match facilitators with clients.

Matching is based on the right profile, training

topics (content), organizational and cultural

aspects and language requirements.

From our worldwide network of facilitators, you

can expect: Proven excellence in facilitator skills,

checked through peer and/or client references.

Relevant experience in training essential leadership

skills such as influencing skills, communication

skills, project management.

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CASE STUDIESSchouten China

CASESTUDIES




Schouten China case studiesA leading international pharmaceutical company

ISSUE/

CHALLENGE

SOLUTION

The senior management would like to bring the level of trust within the company to a higher level and ensure that the

patient’s interests are central to every action made.

Value-Based Program

Schouten China designed a 6 month value-based program with the objectives of internalizing

six values related to trust. The program explored the personal values of the participants and linked them to the

company’s values. Co-facilitating with the directors of the company,

we combined ‘experiential’ learning with action-based learning. Participants completed “missions” during the course.

They shared their personal learning throughout their learning journey via social media. Participants: Middle Level

Managers.

OUTCOME

Instead of viewing RMB5 million

as sales target, I see it as RMB5 million

opportunities to help our patients.

Regional Sales Manager

OUTCOME

There is so much buzz in the

company – the way we communicate

and work with one another has

transformed.

Director Organizational Development

OUTCOME

This program helped us achieve

more than we had expected.

General Manager

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Schouten China case studiesA Sino-British automobile joint-venture

ISSUE/

CHALLENGE

SOLUTION

This company set up their assembly plant in China only a few years ago. With an exponential growth plan in their

blueprints, there was a pressing need to motivate their supervisors and managers to achieve business success.

Supervisor and Manager Programs

Schouten China designed and delivered the Supervisor and Manager Programs. The objectives of these programs were

to enable learners to manage themselves, others and business results. These were modular learning journeys where

participants acquire knowledge, tools and to align their personal values with the company values.

Participants: Plant supervisors and managers

FEEDBACK

In this learning journey I have got to

know myself better and I learned how to

work as a team in a smarter way.

This will benefit my whole career.

During the past five months I have

changed a lot and pushed myself out of

my comfort zone.

FEEDBACK

This learning journey is different

from what I experienced before. It is a

well-designed program, I love the pro-

active learning atmosphere, in which I

discovered a lot with my buddies. I love

how the trainer brought so much useful

knowledge and tools, linking them to our

practical daily work.

FEEDBACK

I would love to keep contact with

the trainers for more knowledge, case

sharing and follow-ups. It was also a

great opportunity to establish a strong

connection with my learning partners

which helped us work together more

effectively.

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Schouten China case studiesA Chinese private-owned dairy company

ISSUE/

CHALLENGE

SOLUTION

This Chinese private owned dairy company has an international ambition. In order for this company to compete at a

global level, there is a need to integrate the business and transform internally. The challenges they face include having a

more flexible corporate culture, having a more holistic viewpoint and being more strategic business leaders.

Leadership program + internal trainer program

As the Chinese proverb says, “Give a man a fish and you feed him for a day. Teach a man to fish and you feed him

for a lifetime.” Besides developing their leaders, this company also sees the benefit of equipping their internal trainers

continue the development work. Schouten China designed a 6 month leadership program in conjunction with an

internal Train-the-Trainer Program. Participants: Junior and Middle Level Managers, Internal Trainers.

FEEDBACK

We made a right choice to choose

Schouten as partner. This is a real

co-design, co-dancing program.

When facing challenges, Schouten

never complains, and remains always

positive.

Program Manager

FEEDBACK

This program helped me improve my

self-awareness and integrated my

personal and organizational values,

with relevant real-life cases. Meanwhile

I gained knowledge, skills and tools that

related to management, communication

and problem solving, which I can

implement in my daily work.

FEEDBACK

Based on the training in class,

post-training assignments and practice at

work, I am able to combine the learning

with my experiences. The 3-module

learning journey marks the start of the trip

of my leadership development.

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What am I really getting from and giving to my

work, colleagues and professional community?

Do I know what I truly want for myself?

What are my values and how are they reflected

in my work?

What are my greatest talents and how am I

using them?

Where are you in your

journey to become a

better leader?Reflection questions for your

personal transformation

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[email protected]_China@思腾中国LinkedIn: Schouten ChinaSchoutenchina.com

SHANGHAI

Room 307, Building 2169 Mengzi RoadHuangpu District200023

BEIJING

Room 6, 16th floorZhongyu Plaza,Gongti North Road100027

Contact us for more information

ACT NOW

Documents

Schouten China Talent Learning Guide 2016-EN(PDF)