Presentation Bpr Mis

7/31/2019 Presentation Bpr Mis

1/17


2/17

Business Process Re-engineering

The Business Process Reengineering is a complete life cycle

approach. This provides the scope for problem identification and

also solutions to implement the successful business operations.

The fundamental rethinking and radical redesign of the businesssystems to achieve the dramatic improvements in critical and

contemporary areas such as cost, quality, service and speed.

2Vatsal Shah - Pragmatic Consultancy26-12-2008


3/17

What is BPR?

Fundamental rethinking of processes derived from concept of

Innovation

Emphasize customer satisfaction

Focuses on Effectiveness and Efficiency

Uses performance improvement programs and problem solvingtechniques

It is a team work

Fine tunes (Replace) way of working, not people

Uses IT/ ITES at optimum to achieve edge

Provides ease in decision making at each level

It is for all levels of management and requires support from TOP



4/17

Why & When BPR?

When company facing tough competition and wants to stay ahead

When require more flexibility, quality, speed, better services,

customer satisfaction at low cost

When new VISION and STRATEGY required

Current processes and way of working is outdated Strategic objectives seems unreachable and unreasonable

Drastic change in market share

Change in industry

Heavy changes and Innovations in technology



5/17

Vatsal Shah - Pragmatic Consultancy 5

BPR Steps

Envision New

Process:

Securemanagementsupport

Identify

reengineeringopportunities

Identifyenablingtechnologies

Align withcorporatestrategy

Initiating

Change

Set upreengineeringteam

Outline

performancegoals

Process

Diagnosis

Describeexistingprocesses

Uncover

pathologies inexistingprocesses

Process

Redesign

Developalternativeprocessscenarios

Develop newprocess design

Design HRarchitecture

Select ITplatform

Develop overallblueprint andgather

feedback

Reconstruction

Develop/installIT solution

Establishprocess

changes Change

Management

Process

Monitoring

Performancemeasurement,including time,quality, cost, IT

performance Link to

continuousimprovement

26-12-2008


6/17


How to implement BPR?

Mission

Work Processes

Decisions

Information

Technology

Defines Accomplish

Execute Guide

Consider Supports

Employs Processes

Ingredients required:

Vision

Skills

Incentives

Resources

Action plan

26-12-2008


7/17

Who carries BPR?

All in company

All connected with company



8/17

Management Innovation Vs.

Product Innovation

Management Innovation is

rethinking and restructuring of

Organization itself

Requires enquiry within

To go on next level

Targeted towards achieving

vision and customer satisfaction

Transformation of how, why,

when and what of organization

8Vatsal Shah - Pragmatic Consultancy

Product Innovation is

upgrading current product or

making new products

Requires survey outside

To provide new products

Targeted towards satisfying

short-mid term business goals

Transformation at a product

level

26-12-2008


9/17

Case Study

Leading IT company in Ahmedabad working on business processes

re-engineering for eBusiness Model which covers IT systems,

business development, marketing, order processing, customer care,

business association, etc.

State: Transition

Actions: Alignment from Top, Definition of Strategy, Setting processes,

Automation of software, Creation of processes, Training people, setting MIS,

periodic review.

Out come: Business increase by X% in 1st Quarter itself



10/17


Quality Information Systems

26-12-2008


11/17

What is QIS (MIS)

MIS is an integrated, user-machine system for providing

information to support managerial, operational and decision-

making functions in an organization.

A set of human and capital resources within an organization whichis responsible for the collection and processing of data to produce

information which is useful to all levels of management in planning

and controlling the activities of an organization

According to Barry Cushing



12/17

MIS (Role play at each level)


MIS for Strategic and Planning

level and Decision making

MIS for Tactical Planning and

Decision making

MIS Operational Planning,

Decision making and Control

Real Time Transaction Processing

and Inquiry response

Business

Organization

26-12-2008


13/17

MIS Characteristics

Management Oriented

Management Directed

Integrated system

Common Data flow

Planned Information system

Subsystem concept

Common Database

Flexibility

Ease in reporting Control and Quality mechanism



14/17

Why MIS Purpose

Enhance effectiveness and efficiency

Create entry barriers for competitors

Helps in DSS and EIS

Encourage business value chain

Satisfy customers with CTQ (Critical to Quality)

Strengthen the organizational PR

Enhance current products, services, processes and develop

innovative ideas for each on regular basis

Maintain and information database about customers and operations

Global expansion

Great control in business process

Integrate each business function like account, finance, hr,

marketing and operations



15/17

Productivity = People + Process + System


Business

Organization

PerformanceTriangle

Systems like QIS (MIS) as perprocesses

26-12-2008


16/17

Functions and Family of MIS

Business Functions:

Accounting Information Systems

Financial Information System

Human Resource Information System

Marketing Information System Operations Information System

Other Functions:

Transaction Processing System Decision Support System

Executive Information System



17/17

Thanks

BPR and MIS is a need to stay

ahead in competition. It is a

change in way of working, not

changing people and it is target

towards achieving optimum.

Reengineering has a greater

chance of success if it is viewed

as leading to growth andvalue creation.

- Vatsal Shah (99240 68585)


Pragmatic

Consultancywww.pragmaticconsultancy.in

26-12-2008

Documents

Presentation Bpr Mis