Performance Appraisal Methods in Manufacturing Industry

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    PERFORMANCE APPRAISAL

    METHODS IN MANUFACTURING

    INDUSTRYMalisetty Mahesh and Jim Lee

    Engineering and TechnologyManagement Program

    University of Louisiana at Lafayette

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    OBJECTIVE

    The objective of this paper is to review commonperformance appraisal methods and identify the

    best approach for manufacturing industries.

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    METHODOLOGY

    A new appraisal system has been developed for

    manufacturing industries by taking the

    advantage of three common methods of

    appraisal which are:

    Comparative

    Behavioral

    Output based

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    COMPARATIVE APPRAISAL

    The performance of the employees are

    compared against one another.

    1. Ranking

    2. Paired comparison

    3. Forced distribution

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    BEHAVIORAL APPRAISAL

    It allows the supervisor to evaluate the

    performance of the employees independent of

    other employees but relative to important job-

    related behavior, leading to job success.

    1. Graphic rating scale

    2. Checklist

    3. Critical incident

    4. BARS( Behaviorally Anchored Rating Scale)

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    OUTPUT BASED APPRAISAL

    It focuses on job products as the final criteria.

    The most common is MBO( Management byObjective)

    It specifies the goal that the individual has toattain and also the appropriate amount oftime to achieve it.

    The objective that each manager set is drivenby the overall goals and objectives of theorganization.

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    PROPOSED PERFORMANCE APPRAISAL APPROACH

    Uses graphic rating scale, critical incidents, MBO andchecklist.

    Like the graphic rating scales, the rater marks anemployees performance on a continuum i.e. on a five

    point or seven point scale. The checklist statements are on five-point or seven-point

    scale like graphical rating scales.

    Goals that have to be attained by theemployees/managers/top management in the next week

    or for the next appraisal time are taken into consideration. The critical incidents are noted for the varying behaviors

    of the employee.

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    HIERARCHIAL STRUCTURE OF IMPLEMENTING

    APPRAISAL APPROACH

    Series of appraisal methods happening at all levels of management in acompany to achieve better results. The structure uses differentappraisal methods at different levels of management that suitaccordingly.

    1. BOTTOM LEVEL MANAGEMENT:

    Peer rating: checklist method best for evaluation.Supervisor rating: Rating method good for small company and for

    big companies, Forced Distribution is good.

    2. MIDDLE LEVEL MANAGEMENT: consists of managers andsupervisors.

    Supervisor rating: top level management evaluates the mangersand supervisors.

    Peer rating: the manager evaluate the fellow manager usingchecklist method.

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    3. TOP LEVEL MANAGEMENT: consists of CEO,

    MD,VP and general managers.

    Self Appraisal: top level uses MBO at this

    level.

    Manager rating Supervisors: BARS is used.

    Managers identifies the job dimension like

    attitude of the supervisor toward manager to

    evaluate.

    Peer Rating: check list is used.

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    LEARNING

    The researchers have developed an effective

    performance appraisal method by using the

    existing methods.

    The paper also explains how different

    methods should be used at different levels of

    management to make the process of appraisal

    more effective.

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    THANK YOU!!