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Established in 1982 Industry specialists in , & Spares Distribution POS Repair ATM

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Established in 1982

Industry specialists in , &Spares DistributionPOS Repair ATM

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DISTRIBUTION

SERVICE ATM

Return To Base Repair CentreWarranty/Out of warranty repairsFast turn around times

Bespoke programs to deliver exactly what you and your customers wantDetailed & thorough repair processes

THREE BUSINESS DIVISIONS

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DISTRIBUTION

Spares Distributor for industry leading manufacturers including:

Delivering to 79 international countries

One of Europe’s largest stockholdings

All spares sold are original manufacturer

Proactive customer focused team

Pan European Distributor

“The Citizen Spares Company”

- EMEAR

Authorised SparesDistributor

Authorised SparesDistributor

THREE BUSINESS DIVISIONS

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ATM

High quality & flexible solutions

We provide spares, repair, refurbishment & module sales

Bespoke logistics options

We service equipment of leading manufacturers

We partner with Third Party Maintainers, Self Maintainers & Brokers

THREE BUSINESS DIVISIONS

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£4.6 million annual

KEY BUSINESS STATISTICS

turnover6 Directors51 StaffFamily run business

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CUSTOMER FOCUS

We offer our customer a complete solution

We understand our customers and create flexibility in our organisation to fit you and yourcustomer’s needs

We liaise and agree appropriate strategy with our customers at board level

We hold many valued, long term relationships

We regularly receive positive feedback regarding our “exceptional” customer service

We deliver what we say, when we say

customers

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ISO 9001:2008 Accreditation - Robust quality management systems

Integrated IT systems with client systems - Real time information relayed to customers

Process driven organisation - Efficient processes maintain quality

Broad skillset - electronics, mechanics, IT - Our diverse skillset allows us to deliver precisely our customer’s requirements

QUALITY ASSURANCE