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MTA - NEW YORK CITY TRANSITweb.mta.info/nyct/procure/addenda/21927add6.pdfA turnkey solution shall include presales engineering, project management, purchase, delivery, installation,

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  • MTA - NEW YORK CITY TRANSIT 2 BROADWAY

    NEW YORK, NY 10004

    DIVISION OF MATERIEL web.mta.info/nyct/procure/nyctproc.htm

    [email protected]

    0000021927 NOTICE

    -OF- ADDENDUM

    ADDENDUM # 5

    BID OPENING/DUE DATE: 05/13/2014

  • 2 Broadway Carmen Bianco New York, NY 10004 President

    a NewYork City Transit Apri125,2014

    ADDENDUM No.5 AYAYA PBX CONTRACT

    RFQ NO. 21927 BID OPENING DATE: May 13,2014

    To All Prospective Bidders:

    THE BID OPENING DATE OF TUESDAY, April 29,2014 HAS BEEN CHANGED TO TUESDAY, May 13, 2014 at 2:00 PM.

    Bidders are advised that changes have been made to the solicitation document as follows:

    I. Technical Specifications - Replaced in its entirety

    The Minimum Qualifications, Page 4, Section 2.1.2 have been revised. Due to a font change, the number of pages has been reduced from 13 to 10.

    II. Subsequent questions were received regarding this solicitation. A question and answer format is used to answer these questions:

    Q: Please define & provide additional details regarding progress payments. What does NYCT consider as a progress payment? What percentage of the project hardware would qualify for a progress payment? What percentage of the project software would qualify for a progress payment? What percentage of the installation services would qualify for a progress payment? What happens if there is an extended period of time and the system is still not cut-over due to circumstances outside of the winning bidder control?

    A: These questions are answered in Section 1.4.7 of the revised Technical Specifications, which states the following:

    "No upfront or interim payments will be made by NYCT; one time payments will be made following acceptance of each work order. However. interim payments will be allowed i{the project completion is delayed for 60 days or more after equipment has been delivered and installed as a result ofcircumstances beyond the Contractor's control. "

    Q: The designs attached are not up to date.

    A: NYC Transit contacted Avaya regarding the validity of the material codes and received the following response:

    "When asked if the bid should be updated prior to its recent issuance with the older codes we gave our professional opinion that though aged the major product categories are valid and that partners could simply provide up to date product. We anticipated that Partners as they typically do would logically update those product categories to the latest software and hardware releases. This is a fairly common practice and we would expect partners to know enough to be able to provide pricing on and know about the latest versions and set up from their support staffs."

    MTA New York City Transit is an agency of the Metropolitan Transportation Authority, State of New York

    58-03-60509/13

  • Addendum No.5 RFQ 21927 Page 2 of3

    NYC Transit agrees with Avaya's opinion and requests that all bidders submit the latest software and hardware releases with their bid submission.

    Q: Please provide NYCT projections on the current plan for Avaya IP Office & Communication Manager telephone system purchases for the following years: 2015, 2016 & 2017.

    A: NYC Transit does not have specific budgetary projections for these years. We have 45 PBX systems that are in need of software and/or hardware upgrades that we would like to complete within the next 3 - 4 years. We are limited in terms of manpower restraints as to how many we can manage.

    Q: Please provide NYCT spend amounts for Avaya IP Office & Communication Manager telephone system purchased during the years 2011, 2012 & 2013 that were not purchased via bid requests or RFP requests.

    A: The total spending for all Avaya and Avaya DevConnect systems that were purchased is listed below:

    2010 = $ 709,034 2011 = $ 446,922 2012=$ 871,937 2013 = $1,134,196

    Average annual spending = $791,272

    Q: Will exceptions to the minimum qualifications for the Bidders be considered?

    A: The Minimum Qualifications, Section 2.1.2, of the Revised Technical Specifications has been revised as follows:

    "Shall be a silver, gold or platinum business partner ofAvaya, or have booked $750,000 or more in sales with Avaya in each ofthe preceding three years. "

    Q: Where should we list the cost for software assurance (SA) in the price schedule?

    A: Although, Addendum #3, Question # 19 states the contrary, neither software assurance (SA) nor software support and upgrade (SSU) are included in the contract. Software maintenance is excluded from this contract. We have a separate contract with Avaya for software maintenance.

    Bidders are advised to submit questions, no later than 10 days prior to the scheduled bid opening date.

    If you have further questions or require further clarification to this addendum, please call Felicia Wright at (646) 252-6283 or e-mail [email protected].

    Bidders are reminded to attach a copy of all addenda and/or acknowledge all addenda with your bid submission. Failure to do so may render your bid non-responsive and ineligible for award.

  • Addendum No.5 RFQ 21927 Page 3 of3

    ·,'"t

    Peter Gillespie ...

    Assistant Chie Materiel Division

  • 1.0

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    Project Overview

    I. I Project Summary

    New York City Transit (NYCT) seeks qualified Avaya resellers to bid on a three year contract with a one year option to F6H6W to supply, install and configure new turnkey Avaya Communications Manager and IP Office systems in various NYCT or MT A Bus facilities located throughout the NYC metropolitan area, including but not limited to:

    • servers, • call recording and monitoring; • gateways, • call center wall boards, • management software, • automatic call distribution systems, • boards, • cross connections, cabinets and related • circuit packs, infrastructure • telephones, handsets, • user and/or administrator training,

    headsets and other • voice portal peripherals • server support, including Red Hat Linux

    • paging systems, installation • voice mail systems, • UPS systems, ami • automated dialing system, • modems.

    • call accounting system

    All material and equipment provided under this contract must be OEM approved. Used, resold, or gray market goods will not be accepted. See section 3.6, below, for further specifications.

    The selected contractor(s) will also be required to update and modify existing systems by providing, installing and configuring parts and peripherals. Systems shall include analog, digital and IP telephony solutions, as specified in each work order.

    1.2 Background and objective of solicitation

    The purpose of this solicitation is to award by competitive bid one or more indefinite quantities contract(s) over three years with an option to extend for one additional year. Individual work orders shall be submitted to the winning contractor(s) via NYCT Purchase Orders (PONs),

    A turnkey solution shall include presales engineering, project management, purchase, delivery, installation, configuration and programming of all equipment, cut-over support, pre-implementation documentation of the system design and post-implementation documentation of the system as-built, user and administrator training (as required), and disconnection and removal of existing equipment that is replaced or no longer in service. Refer to section 3 of this technical specification for more detail about the contractor's responsibilities under this contract.

    Page I of 10 Revised4/22/2014 12:17:25 PM Addendum #5

  • 1.3

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    Existing NYCT Telephone Network

    NYCT maintains an extensive internal telephone network consisting of 8 Central Office PBX systems (Nortel SLI OO's), over 65 Avaya satellite PBX's, and over 100 Avaya Partner systems. The Nortel SL IOO's serve as Central Offices for the Authority's telephony network and also provide direct dial tone to over 25,000 users, some of whom are connected via the Partner key systems.

    The 65 plus Avaya systems serve as satellite PBX's for small and medium sized buildings and train stations. The systems range from legacy Merlin Magix and Legend systems to server-based Communication Manager and IP Office systems. While most of the Avaya PBX's are configured as satellites of the Nortel SLIOO's, some are still directly connected to the Verizon network, and as such are outside of our internal telephone network. There are almost 8,000 end use devices connected to the Avaya satellite PBX systems.

    These systems are managed by NYCT using Avaya Site Administration (ASA) and Avaya Integrated Management System (AIM.)

    NYCT contracts directly with Avaya for 24/7 maintenance of the Avaya PBX systems. This will continue to be the case under the new contract, with Avaya maintenance purchased through the successful bidder(s). Maintenance of the existing Partner systems is done by an in-house maintenance staff.

    The Telephone Services Planning and Installation (TSPI) group within the Electronics Maintenance Division of NYCT will manage and support this contract. The group consists of 9 telephone planners who are responsible for defining the system requirements, scheduling and coordination with construction managers, working with the end users to prepare the user data base, DID range, and other configuration instructions, arranging for either in-house or Verizon supplied trunks, and general internal project management. The TSPI planner is also responsible for ensuring that appropriate infrastructure needed to support the telephony system is provided, including but not limited to horizontal and backbone cabling and wiring infrastructure, Ethernet LAN/WAN connectivity, electricity, HVAC, and space allocation within the Communications Rooms.

    NYCT will designate a Project Manager to interface with the contractor(s) regarding contract administration and billing, but each individual planner will deal directly with the contractor on the implementation of a specific work order.

    1.4 Pricing Instructions

    1.4.1 Bidders will compete by pricing the equipment and systems listed in Appendix I as a percentage reduction from Avaya's posted list price. Vendors shall enter both Avaya's list price and their discount in the attached price schedules.

    1.4.2 Goods and services are to be quoted as a fixed cost per the service line items listed in the attachment, and should include all overhead and project management expenses. No separate invoice for profit, overhead, nor project management may be submitted under this contract, nor may such items be listed separately on any invoice.

    1.4.3 Once the contract is awarded, the contractor(s) shall price specific work orders based on the percentage discount from Avaya's list prices for equipment, software and systems, and the fixed cost for services as specified in their bids.

    1.4.4 If new products are introduced by Avaya or the other manufacturers during the term of this contract, the appropriate discount for similar products specified in this contract will apply to the new products.

    1.4.5 Pricing is to be held firm for the first 3 years of the contract, unless Avaya announces a price reduction of more than 10% for any products covered by the contract, in which case a comparable decrease will be negotiated. Pricing (or the optional 4th year is to be quoted separately by each vendor, and does not have to be the same as the first 3 years.

    Page2 of 10 Revised4/22/2014 12:17:25 PM Addendum #5

  • 2.0

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical §lPedfica1noDs

    1.4.6 Time and material pricing will only apply to special tasks that fall outside of the price book items and must be specifically approved in writing by NYCT.

    1.4.7 No upfront or interim payments will be made by NYCTj one time payments will be made at project completion and following acceptance of each work order. However, interim payments will be allowed if the project completion is delayed (or 60 days or more aOer equipment has been delivered and installed as a result of circumstances beyond the Contractor's control.

    1.4.8 Unless specifically excluded from the Avaya Maintenance contract, equipment maintenance shall be purchased as a pass-through (Channel Agreement) from the successful bidder to Avaya, which will provide all post installation maintenance support. Maintenance shall include full ~ software upgrade support where available.

    1.4.9 Installation services should be provided by the contractors and priced accordingly.

    1.4.10 It is NYCT's intention to rely on Avaya for pre-sales engineering and support. The company (ies) awarded the contracts may be asked to provide additional engineering support. However, all pre-sales engineering, project management, and equipment procurement are considered overhead and as such should be built into the price schedule and bid price. Overhead expenses cannot be independently charged for under this contract.

    Minimum Qualifications for Bidders

    Bidders must meet the following qualifications in order to have their proposals considered

    2.1 Minimum Qualifications

    2.1.1 Shall be an authorized vendor of Avaya products and services.

    2.1.2 Shall be a silver. gold or platinum business partner ofAvaya. or have booked $750,000 or more in sales with Avaya in each ofthe preceding three years.

    2.1.3 Shall not have been previously disqualified by MTA, NYCT or other state or city agency from bidding on contracts or services for any reason.

    2.1.4 Shall have done business as the same corporate identity for at least 5 consecutive years immediately preceding this bid (companies who have either merged with or been spun ofT from a corporate partner within this time period will be considered as having been the same corporate identity).

    2.1.5 All project managers and technicians assigned to the NYCT agencies must be trained and certified by Avaya.

    2.1.6 Must submit a complete bid package (that is, bid on all items included in this solicitation package and provide all information as required)

    2.1.7 Shall have sufficient financial and staff resources to fulfill its obligations under this contract. Note that projects are invoiced and paid as completed and the contractor will be required to float project costs until completion.

    Additional Factors Affecting Contract Award

    2.2.1 In addition to bid price and the qualifications listed above, additional factors such as the stability of the bidder's work force, references from previous clients, site inspection of the bidders' facilities, and other evidence will determine the bidder's ability to perform the work specified in this document for the three years of the contract period.

    Page 3 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

    2.2

  • 3.0

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    2.2.2 In addition to the requirements listed-above, the successful bidder(s) must demonstrate an ability to provide service in the NYC metropolitan area. Bidders with offices outside the five Boroughs and adjacent New York and New Jersey counties must demonstrate to NYCT's satisfaction that they can service the account in a timely and efficient manner as a condition of being awarded the contract

    2.2.3 Most work will be performed during normal business hours, defined as 8AM to 5 PM, Monday to Friday. However, as NYCT is a 24/7 operation, cutovers must be performed during off-hours to be determined by operating conditions at each site. These cutovers may be performed during weekday evening (7 PM - midnight) or weekend early morning hours (midnight to 8 AM Saturday or Sunday mornings.) The successful bidder must be flexible to accommodate these requirements.

    2.2.4 Particularly as it relates to new or rehab-ed facilities under construction by NYCT, accurately forecasting cut-over dates is difficult. Many factors outside of Telecom Planning's control may delay (or speed up) the proposed installation or occupancy date of a new or rehab-ed facility. While Telecom Planning will do its best to minimize these delays, potential bidders should be aware that this is an on-going problem and they will need to be flexible and accommodating of changing timetables.

    Scope of Work

    3.1 An individual project will be initiated under this contract by submitting a request for design to the selected contractor. As each contractor has their own price structure based on their accepted bid, the project will not be "bid" out to each contractor, but instead NYCTwill allocate projects to each of the successful contractors in such a way as to approximately achieve the projected percentage allocation as determined by the bid award.

    3.2 A request for design will specify at a minimum the following information:

    3.2.1 Name, address, and type of facility (e.g., bus depot, subway station, office building, etc.)

    3.2.2 Type of project (e.g., new construction, system upgrade, Move Add Change)

    3.2.3 Number and type of trunks (TI, T3, SIP, etc.)

    3.2.4 Any speciai design requirements, such as Local Survivable Processor (LSP) or Enterprise Survivable Server (ESS)

    3.2.5 Required Applications such as;

    3.2.5.1 voice mail, 3.2.5.2 paging, 3.2.5.3 (YR, 3.2.5.4 Auto Attendant/Automated Call Distribution (ACD) 3.2.5.5 Call Center applications, 3.2.5.6 Auto-Dialing, 3.2.5.7 Unified Communications/Mobility, 3.2.5.8 Meet Me Conferencing, 3.2.5.9 Call Accounting, 3.2.5.10 Call Recording, 3.2.5.11 Wall Boards (for Call Centers)

    3.2.6 Special equipment to be connected to the phone system, such as intercoms, modems, etc.

    3.2.7 Any additional infrastructure to be installed by the contractor, such as cabinets, enclosures, racks, termination blocks, etc.

    3.2.8 Approximate number of total end devices by type (e.g., digital, analog, IP)

    Page4 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    3.2.9 Approximate number of telephone sets required by type (e.g., digital, analog, IP)

    3.2. I0 Approximate number or mail boxes required

    3.2. I I UPS requirements (hours of up time)

    3.2.12 Type and quantity of training required

    3.2.13 Approximate due date

    3.3 The contractor shall respond within 15 business days with a preliminary design and quote. The design shall include the following:

    3.3.1 A complete list of recommended parts and prices broken out as unit and extended pricing, including all parts, licenses, software, cross connect cables, cabinets, training and installation expenses, and maintenance charges

    3.3.2 Design capacity should be based on system requirements as defined by the NYCT planner, plus 50% growth factor.

    3.3.3 Given that NYCT currently has a large investment in Avaya hardware and software, the contractor shall ensure that all appropriate Avaya price and volume discounts are taken, and, where applicable and appropriate, licenses shall be priced as upgrades rather than as new purchases.

    3.3.4 A Visio diagram showing the proposed system design

    3.3.5 Any questions necessary to clarify the design requirements

    3.3.6 A preliminary project management schedule based on the projected due date

    3.4 Work Orders

    3.4.1 NYCT will respond within 15 business days to the design and price quote submitted by the contractor. Individual Purchase Orders (PONs) will be issued by NYCT to the Contractor's Contract Administrator after the estimate has been reviewed and approved.

    3.4.2 If requested by the contractor, a site visit will be arranged to review installed infrastructure, including but not limited to electric service, station cabling, communications room layout, etc. Due dates shall be adjusted accordingly to reflect any additional time required to incorporate the site visit findings or for NYCT to respond to questions.

    3.4.3 Unless otherwise noted, NYCT or its agent is solely responsible for providing electric, station cabling, and other infrastructure needed to support the telephonic system.

    3.5 Change Orders

    3.5.1 It is NYCT's goals to keep change orders to a minimum once a work order has been approved. It is expected that the selected contractor shall properly design and configure the system so as to minimize change orders.

    3.5.2 Where change orders are required, they need to be formally submitted and approved by a NYCT Project Manager, Telephone Planning & Installation before they are accepted as part of the contract.

    3.6 Equipment Purchases

    3.6.1 All equipment purchased under this contract, whether from Avaya or other supplier, must be OEM by the appropriate manufacturer. Gray market goods as defined below are not permitted:

    3.6.1.1 Tampered international versions that are not UL approved

    Page 5 of 10 Revised4/2212014 12:17:25PM Addendum#5

  • RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    3.6.1.2 Used products misrepresented as new

    3.6.1.3 Stolen equipment, or

    3.6.1.4 Equipment with the original manufacturer's serial number removed and replaced with a counterfeit number.

    3.6.2 Contractor must certify that all equipment shipped is newly manufactured and complies with the terms of this section. Packing slips must be submitted to NYCT which reserves the right to audit and verify serial numbers with the manufacturer.

    3.6.3 Failure to comply with this requirement may result in a default of the contract.

    3.7 Scheduling and Project Management

    3.7.1 The contractor will coordinate with the NYCT Project Manager to schedule the installation.

    3.7.2 The contractor shall be aware that particularly in relation to new construction, the Telephone Planning group does not have final control over the construction schedule.

    3.8 Installation

    3.8.1 The contractor is responsible for the following tasks:

    3.8.1.1 Install cabinet(s) or other enclosures/mounting facilities as specified

    3.8.1.2 Install and configure gateways, servers, uninterrupted power supplies (UPS) and other hardware in the cabinet(s) or other enclosures

    3.8.1.3 Perform all system programming, including but not limited to ACD and call groups, auto distribution lists, dial plans, etc.

    3.8.1.4 Install, configure and program peripherals such as paging amplifiers, speakers, intercoms, etc.

    3.8.1.5 Install, configure and program circuit packs, management boards, trunk cards, CLANs, and other inserts into the gateways, servers, UPS, PA and other systems with latest firmware and software releases at the time of installation.

    3.8.1.6 Program all systems including but not limited to voice mail, ACDs, etc.

    3.8.1.7 Install all specified infrastructure, including but not limited to cabinets, racks, enclosures, termination blocks, and cross connect cables.

    3.8.1.8 Tum up TI or other trunks and work with provider to troubleshoot problems as necessary

    3.8.1.9 Cross connect all station cabling from wall field to PBX/switch

    3.8.1.10 All spare carrier slots shall be pre-wired to the wall field

    3.8.1.11 Install and label patch cables between all PBX IP interfaces and the patch panel provided by NYCT (labels shall identify the device being connected, its IP address, and the port information for both ends of the cable)

    3.8.1.12 Install and label all other cables connecting components of the PBX

    3.8.1.13 Label all components such as gateways, servers, UPS, and other equipment with their network name, primary IP address, and other information as appropriate

    3.8.1.14 Allow a minimum of one week, preferably two, for equipment bum-in and testing

    Page 6 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technicall § pecificati(»IDlS

    3.8.1. J5 Install, configure and program telephone sets and peripheral equipment

    3.8.\.\6 Install, configure and program paging amplifier and speakers

    3.8.\.17 Conduct training sessions as required

    3.8.1.18 Disconnect and remove old equipment

    3.8.\.\9 Provide Visio diagrams showing the final as-built

    3.8.\.20 Provide the as installed drawing showing the telephone numbers terminated from the PBX wall field on 1\ 0 blocks to the station runs on 66 blocks.

    3.8.2 NYCT is responsible for the following tasks:

    3.8.2.\ Prepare communications rooms including electrical service and AC equipment

    3.8.2.2 Install and test horizontal and backbone Cat 3, Cat 6, fiber and other cabling

    3.8.2.3 Install and test cabling between paging speakers and amplifier

    3.8.2.4 Install and test trunks prior to turn-up

    3.8.2.5 Assign IP addresses and server names

    3.8.2.6 Provide connectivity to NYCT LAN/WAN data networks (e.g. provide patch panels and switch ports, configure switch ports, etc.)

    3.8.2.7 Provide connectivity to NYCT voice network (e.g. configure trunk links on central PBX equipment)

    3.8.2.8 Prepare key sheets and user data base

    3.8.2.9 Design ACD vectors

    3.8.2.10 Upgrade firmware following installation

    3.8.2.11 Schedule coordination with NYCT users, Network Operations, Capital Construction, contractors and other parties

    3.8.2.12 Entering system into Integrated Management Data Base

    3.8.2.13 Disposal of old equipment

    3.8.3 Installation Standards

    3.8.3.1 The contractor shall follow all industry standard practices and codes for installation, including but not limited to proper electrical grounds for cabinets, racks, and equipment.

    3.8.3.2 The contractor shall be required to stage the installation at their own site prior to shipping equipment to NYCT to ensure that all required parts are on hand and have been tested both separately and as a complete unit.

    3.8.3.3 After installation and connectivity to Verizon or in-house trunks, the equipment must be turned on and allowed to run in a "burn-in" period for a minimum of one week prior to cutover.

    3.8.3.4 All equipment and cables are to be labeled as per requirements in section 3.8.1.

    3.8.3.5 The contractor shall maintain NYCT facilities in a clean and safe manner. Debris shall be removed daily and all communications rooms shall be broomcleaned on a daily basis.

    3.8.3.6 NYCT does not provide locked and secure storage space for vendor equipment, tools, or supplies.

    Page 7 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • 3.9

    4.0

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    Warranty & Maintenance

    3.9.1 All equipment is be covered by a one-year warranty as provided by Article 106. The contractor will perform warranty repairs at no additional cost to NYCT and process all paperwork to register equipment with Avaya maintenance.

    3.9.2 Unless otherwise indicated in section 4, all equipment is to be covered under NYCT's current conterminous maintenance contract with Avaya which is in effect till January 29, 2015.

    3.10 Acceptance & Billing

    3.10.1 The contractor shall submit the following documentation to close out a project

    3.10.1.1 Final Visio documentation (Appendix 2)

    3.10.1.2 Project Closeout Form (Appendix 2A), listing any remaining punch list items

    3.10.2 NYCT will review the Visio document and conduct a site visit to verify that all equipment in the original quote has been installed and accurately documented, and will verify that all functionality is delivered and working as designed, prior to signing the Project Closeout Form. The Project Closeout Form must be signed by both the NYCT planner and the Project Manager.

    3.10.3 Once the Project Closeout Form has been returned by NYCT, the contractor will submit an invoice for payment.

    3.10.4 All invoices are to be mailed to the MTA Business Service Center as directed in the contract documents and the following:

    New York City Transit Telecommunications Billing Section 2 Broadway Room B10.04 New York, New York 10004

    Technical Specifications for Non-Avaya Equipment

    4. J Cabinets

    4.1.1 The standard data cabinet is Belden 84"h x 29w x 30"d - pin XST84-3-1 S0024, or

    4.1.2 Great Lakes Case & Cabinet pin NTS-Q02283 1-05-05 84"h x 29"w x 32"d with front and rear mounting rails, removable top panel, with I0" fan, vented plexiglass door with 3 digit combination cylinder lock, vented steel back door. lift off side panels.

    4.1.3 Equivalent products may be substituted with approval of NYCT project manager. Equivalent cabinets must include vertical cable management in all comers, 20 amp 110 V 8 outlet power strip, vented front and rear doors, clear plastic front door, removable sides, and locking door latch.

    4.2 Data Switches

    4.2.1 The data network standard is AvayaINortel 8600 and 5600 family of switches, or as defined by NYCT subject to current standards. which may change during the /ife ofthis contract.

    4.2.2 Maintenance for data switches is under a multi-year contract with Avaya specifically for data networking equipment, separate from our PBX maintenance contract

    4.3 Paging System

    4.3.1 The standard for paging is Bogen PCM2000 system.

    Page 8 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • 4.4

    5.0

    RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical Specifications

    4.3.2 In-house maintenance will be provided for all paging equipment.

    Wall Boards

    4.4.1 The standard for call center wall boards that display real time statistics is the neXorce Data Management System for Avaya CMS Contact Center Environments.

    4.4.2 Maintenance for these systems is purchased directly from Spectrum through the successful bidder on this contract.

    4.5 Predictive Dialer

    4.5.1 Currently using the Mutare Enterprise Notification System (ENS) release 3.4.01 for outbound predictive dialing.

    4.5.2 Maintenance for this system is through Avaya.

    General Requirements And Safety Standards

    5.1 Workplace Safety

    5.1.1 Contractors shall follow all applicable NYCT safety standards, including requirements for personal protective equipment such as safety vests, work shoes, hard hats, safety glasses, and any other safety equipment required by OSHA or the NYCT System Safety Department.

    5.1.2 NYCT Procedures must be followed for the disturbance of any surfaces where asbestos or lead paint is present or where confined spaces are entered.

    5.1.3 Contractor shall provide all its own tools, ladders, scissor lifts, and safety related equipment. Use ofNYCT owned equipment and tools by the contractor is not allowed.

    5.1.4 All scissor lifts rented by the Contractor(s) shall have flashing lights and back-up alarms when in use.

    5.1.5 Contractor(s) shall clean up and remove any and all debris and packaging material resulting from its work on NYCT premises on a daily basis. Upon completion of installation, the Contractor(s) must leave the premises clean, orderly and ready for immediate use

    5.1.6 Contractor(s)' staff shall be required to attend a one day track safety class at the Contractor's expense prior to working on or near subway tracks and platforms.

    5.1.7 As part of the Contractor(s)' bid package, the Contractor(s) shall submit the last two years' New York State Department of Labor Form SH-900.1, Summary of Work Related Injuries and Illnesses.

    5.2 Quality Assurance

    5.2.1 The Contractor(s)' Project Manager and technicians must be certified by Avaya.

    5.2.2 All test equipment must be re-calibrated per the manufacturer's specifications.

    5.2.3 All cable and equipment must be newly manufactured, must not have been sold or resold prior to sale to NYCT, and must meet appropriate TINEIA standards.

    5.2.4 All Avaya, Bogen or other manufactured equipment must be newly manufactured and fully supported by the manufacturer. Gray market goods will not be accepted by NYCT. Gray market goods include products that are:

    5.2.4.1 Tampered international versions that are not UL approved 5.2.4.2 Used or previously sold product misrepresented as new 5.2.4.3 Stolen equipment

    Page 9 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • RFQ No. 21927 3 Year Avaya PBX Contract

    REVISED Technical §JPl©cRfical~ROn§

    5.2.4.4 Equipment with a counterfeit serial number

    5.3 Interfacing With Third Party Contractors

    5.3.1 Contractor(s) must agree to work in conjunction with any telecommunication service, voice, data or video contractor, utilized by NYCT, to resolve technical issues that may arise in the integration of their equipment with NYCT PBX systems.

    5.3.2 The Contractor(s) must agree to speak directly with the other contractor, when requested by NYCT as the situation requires, ensuring the resolution of these technical issues by the timeframes required by NYCT. The Contractor(s) shall attend any meeting arranged by NYCT to facilitate the resolution of a technical problem associated with the performance of the contracted communications network equipment.

    5.3.3 Should the services or support requested by the third-party contractor require Avaya support beyond that provided in NYCT's service agreements with Avaya and/or the contractor(s), NYCT will work with the Contractor(s), Avaya, and the third party contractor to negotiate a fair price agreement to pay for such additional support as may be required.

    5.4 Emergency Contacts

    5.4.1 The contractor(s) shall provide NYCT with 24 hour, 7 day per week emergency contact phone numbers.

    5.4.2 Primary and secondary numbers are required.

    5.5 Access to NYCT facilities

    5.5. I The contractor(s) shall comply with all NYCT visitor regulations, including presentation of identification and notification to management at each site.

    5.5.2 The contractor(s) may apply to NYCT for contractor passes for pre-approved site access.

    6,0 Applicable Codes, Standards And Specifications

    6.1 Codes, standards and specifications, as applicable, are to be the latest edition in effect at the time the Work is being done unless otherwise noted. Contractor may be asked to certify adherence to anyone or more of these standards.

    6.1.1 National Fire Protection Association NFPA 70 National Electrical Code. (NEC)

    6.1.2 New York City Electrical Code. (NYCEC).

    6.1.3 New York City Transit Authority Standards (NYCTAS).

    6.1.4 Underwriters Laboratories, Inc. (UL).

    6.1.5 National Electrical Manufacturers Association (NEMA).

    6.1.6 International Electrical Testing Association (NETA).

    Page 10 of 10 Revised 4/22/2014 12:17:25 PM Addendum #5

  • MTA - NEW YORK CITY TRANSIT 2 BROADWAY

    NEW YORK, NY 10004

    DIVISION OF MATERIEL www.mta.info/nyctJprocure/nyctproc.htm

    0000021927

    NOTICE -OF

    ADDENDUM

    ADDENDUM # 3

    BID OPENING/DUE DATE: 4/8/14

    3/10/2014

  • 2 Broadway Thomas F. Prendergast New York. NY 10004 President

    New York City Transit March 10,2014

    ADDENDUM No.3 AYAYA PBX CONTRACT

    RFQ NO. 21927 NEW BID OPENING DATE: April 8, 2014

    To All Prospective Bidders:

    Be advised that the bid due date for RFQ 21927 has been re-scheduled for April 8, 2014. All bids must be received by 2:00 P.M. on that day at 3 Stone Street, New York, N.Y. 10004.

    Bidders are advised that changes have been made to the solicitation document as follows:

    I. Contract Document

    Attachments Attachments have been replaced and/or added to the original solicitation package and are part of this solicitation. Insert the following new attachments:

    Information for Bidders - Replace Page 1 and Page 8. Page 1- Schedule X added to the list of schedules. Page 8 - The bid security amount is 2% of the gross sum bid.

    Price Schedule - Replace in its entirety.

    The software maintenance is removed and additional equipment and parts have been added/deleted or replaced with the latest model.

    Technical Specifications- Replace in its entirety.

    Language to include the option to renew the Contract for an additional year has been added and provisions 1.1, 1.2, 1.4.5, 1.4.7, 3.1, 3.2.3 and 4.2.1 have been revised. All revisions are in italics and underlined.

    Specific Contract Provisions - Replace in its entirety.

    New information concerning payment provisions. Payments to contractors will be made by Automated Clearing House (ACH) payments.

    Statement of Qualification of Subcontractor

    See Schedule C

    Request for Material Supplier Approval

    See Schedule C

    Scheduled of Rates for Services Rendered to Outside Parties

    See Specific Contract Provisions, Article 106, Warranty

    Final Visio Documentation

    See Technical Specifications, Section 3.10, Acceptance & Billing

    MTA New York City Transit is an agency of the Metropolitan Transportation Authority, State of New York

    Doc #567241- Addendum No.3 58-01·554411/09

  • Addendum No.3 RFQ No. 21927 Page 2 of7

    Project Closeout Form

    See Technical Specifications, Section 3.10, Acceptance & Billing

    Schedule X - Federal Drug & Alcohol Testing Requirements

    II. Questions were received from prospective bidders after the 8/29/13 prebid conference and 9/20/13 site tour. A question and answer format is used to answer these questions:

    Question # I: Will there be recording VoIP and TOM phones?

    Response: Yes. there will be VoIP and TDMphones.

    Question #2: What are the phone models?

    Response: The specific phones to be recorded will vary based on the location where the recording system will be installed. For the purposes ofthis Contract, all bidders should assume that Avaya digital phones are to be hardwired at the telephone terminal board.

    Question #3: Will NYC Transit use a hardwired connection to record or the Network?

    Response: For the purposes ofthis bid, assume that the connection is hardwired to the Telephone Terminal Board (TTB).

    Question #4: What is the total number of phones to be recorded?

    Response: The number ofRecorded Channel licenses in the specifications determines the number ofphones. See Technical Specifications, Page 9, System 10: Nice Perform express, quantity 5 Recorded Channel licenses means there are 5 phones.

    Question #5: What is the preferred archiving method?

    Response: The archiving methodpreferred is CD'Rom.

    Question #6: Should we.provide the servers, operating system and SQL licensing?

    Response: Contractor is to deliver a turnkey system as specified on Page 1, Section 1.1 in the Technical Specifications.

    Question #7: What is the call volume and average handle time?

    Response: The call volume is 100 calls per day, 2 minutes per call. This information is for comparison purposes only- the actual call volume and handle time will vary based on the location.

    Question #8: How long should the calls be retained? Response: Calls are to be retainedfor seven years.

    Doc #567241- Addendum No.3

  • Addendum No.3 RFQ No. 21927 Page 3 of7

    Question #9: How will NYC Transit ensure that prevailing wage guidelines are being met?

    Response: See Schedule L - New York State Contract Provisions - The contract documents in Article 4,5& 6 addresses wages pursuant to the NY State Labor Law and the documentation and payroll information that is requiredfrom the Contractor to be compliant to this contract.

    Question #10: What type of documentation does each bidder need to provide regarding the use of prevailing wages?

    Response: See Schedule L- New York State Contract Provisions.

    Question #11: After the contract is awarded, what will the winning bidder need to provide to MTA NYC Transit?

    Response: See the Technical Specifications, Section 3.0, Scope ofWork which states that a "request for design" will be submitted to the selected Contractor.

    Question #12: Will there be monthly/quarterly/yearly audits related to the honoring of the prevailing wage requirement over the contract term?

    Response: Yes, audits ofthe Contract will be conducted, but there is no set schedule for auditing this Contract. See Schedule L, Articles 4, 5 &6 for documentation to be maintained by the Contractor for the Contract.

    Question #13: How does a subcontractor get approved for work?

    Response: The subcontractor may be asked to complete a Schedule J - Responsibility Questionnaire and other documentation such as a "Request for Material Supplier Approval" and "Statement ofQualification ofSubcontractor" forms. This documentation is completedpost bid opening and before the award ofthe contract.

    Question #14: Is there an application process for hiring additional subcontractors after the contract has been awarded?

    Response: NYC Transit must be notified ofall subcontractors involved in the Contract Work. The replacement or hiring of subcontractors must receive written approval from NYC Transit's

    Project Manager.

    Question #15: Will there be an Avaya maintenance contract going out for bid in 2014 with Avaya Business Partners performing the maintenance work or will that be work performed by Avaya technicians?

    Response: Our current Avaya maintenance contact expires in January 29, 2015. At this time, no decision has been made as to how we will proceed with the renewal ofthis contract.

    Doc #567241- Addendum No.3

  • Addendum No.3 RFQ No. 21927 Page 4 of7

    Question #16: This is a three year contract with a one year option. Should the pricing be fixed for the term of the contract?

    Response: Yes,for the initial three year term. Bidders are advised that there is a one year option and different pricing can be bidfor the option year. The award, however, will be based on the total bid amount. See Schedule G, which explains how the total bid amount will determine the lowest bidder.

    Question #17: The contract documents state that 20% of the total bid amount must be subcontracted to a DBE finn that is approved by the MTA. Can a DBE subcontractor provided in the bid response, later be changed to an "approved" subcontractor?

    Response: See Schedule C- Disadvantaged Business Enterprise (DBE) Requirements, Section D, The DBE Program, Paragraph 1 which states:

    "In accordance with 49 CFR Part 26, the MFA has established a DBE program, Prospective Bidders may review a copy ofthe program and obtain a copy ofa current list ofcertified DBE's from the MFA Department ofDiversity and Civil Rights ... '" or accessed on the Internet at www.biznet.nysucp.net.

    Any business seeking to participate as a DBE on this Contract must be certified by the MFA Department ofDiversity and Civil Rights or a NYSUCP Certifying partner at the time the Bidder submits its Bid. "

    Question # 18: Can new material codes be substituted for material codes that have expired?

    Response: Ifa material code has been substituted or replaced, the bidder should notify NYC Transit immediately prior to the bid opening date for verification ofthe substituted material code.

    In addition, see the Technical Specifications, Page 3, 1.4.4 which states: "If new products are introduced by Avaya or the other manufacturers during the term ofthe Contract, the appropriate discount for similar products specified in this Contract will apply to the new product(s) ".

    Question # 19: Should software assurance (SA) be substituted for SSU?

    Response: Yes, and we are removing SSU (Software support and Upgrade) from the Contract.

    Question #20: Confirm that the Voice Network is a private network.

    Response: Yes, the Voice Network is a private network, but NYC Transit does use Verizon trunks where necessary or required.

    Doc #567241- Addendum No.3

  • Addendum No.3 RFQNo.21927 Page 5 of7

    Question #21: Can the MTA provide more information on the Network? i.e. type, design (redundant/diverse), what other data is carried on the Network, diagram, who manages the Network?

    Response: Service is generally not diverse to the extent that satellite PEXs are connected to only one Host SLiOO. The Network is dedicated to voice. No data is carried on the Voice Network. NYC Transit manages the Voice Network. The Voice Network diagram is confidential and will not be made available at this time.

    Question #22: What is the Session Boarder Controller (SBC) going to be used for?

    Response: At this time, we do not have an extensive Voice over IP Network, and do not have mobile phones connected to our Network. An SEC was included in the price list to provide a price point in the event that an SEC is requiredfor afuture project.

    At this point, we do not have mobile phones connected to our Voice Network, nor do we have SIP trunking. if these are added to our Voice Network in the future, then an SEC will be required to provide mobile device firewall protection.

    Question #23: There is no indication in the RFQ that there are opportunities to submit an alternative proposal that would meet the specification. Is this RFQ open to other telecommunication manufacturers?

    Response: The RFQ is a sealed bid and not a Requestfor Proposal, which allowsfor alternative proposals and is limited to Avaya equipment only, and bids from other manufacturers are not acceptable. The equipment ordered is to support our existing Avaya Network, and alternative equipment would not be compatible for example, when adding licenses or hardware to existing equipment. Also, alternates would deem you bid-nonresponsive.

    Question #24: Are the names of the prospective bidders available?

    Response: Yes. Go to: www.mta.info/nyct/procure/rfimage.htm. scroll to the RFQ number and click the plan holder list for the names offirms that ordered the RFQ.

    Question #25: What are the union requirements (CWA, Local 3, etc.) for Depot installation, subway stations, offices, etc.

    Response: There are no union requirements pertaining to this Contract.

    Question #26: Is there any requirement for the sites to be networked together?

    Response: There is no requirement, but that may be an option for some sites. Otherwise, all sites are satellites offour main PEX systems (Nortel SLi ODs).

    Doc #567241- Addendum No.3

  • Addendum No.3 RFQ No. 21927 Page 60f7

    Question #27: Is there a network in place today and if so what type; ie MPLS (Multiple Protocol Label Switching)?

    Response: All satellite PBXs currently have a point to point connectivity to one oftwo Host SL100s.

    Question #28: Is the requirement for maintenance direct with Avaya or a business partner?

    Response: The requirement for maintenance is being deletedfrom the solicitation document. Maintenance is currently provided by Avaya under a separate contract. Any new or upgraded sites will be added to the existing Avaya contract as a "split sale". A "split sale" is defined as the "product" is being sold by one Avaya business partner and the "Support services/maintenance" is being sold by a different Avaya business partner OR where an Avaya business partner is selling the "product, " but the "Support services/maintenance" is being sold by Avaya direct ...both ofthese examples are defined as a split sale.

    Question #29: What is the timeline for deployment? Will alI sites be cutover at the same time or will this be phased?

    Response: There is no timeline. The Contract is for three years with one year option. The Work will be assigned to the contractor as required. As stated in the Technical Specifications, there is no guarantee ofhow much Work will be performed under this Contract. It is a TaskIWork Order Contract, and does not have a pre-defined level or volume ofwork.

    Question #30: Is there a network diagram?

    Response: See response to Question No. 21.

    Question #31: Who is responsible for the data network to support voice? Is the voice on its Network switch or will this be a single cable with VLANs (Virtual Local Area network)?

    Response: NYC Transit has a separate department that manages the data network. Where VoIP is implemented, it is currently done on a separate switch. Data switches may be included in a particular project, but the Contractor's responsibility is only to supply the switch. The installation and configuration will be done by NYC Transit personnel.

    Question #32: Are the switches PoE (Power over Ethernet) or is local power required?

    Response: Switches for VoIP will be specified as PoE, but in some cases, power adapters may be required if an existing switch does not support PoE and it is more cost effective to use power adapters than to purchase a new switch.

    Doc #567241- Addendum No.3

  • Addendum No.3 RFQNo.21927 Page 70f7

    Question #33: Is there a location list with addresses?

    Response: No - the systems in the price schedule are for pricing purposes only and do not represent real sites and real configurations. Individual task orders issued under the Contract will include location, Avaya Sold To Number if it is an upgrade ofan existing PBX, and other configuration information required to price and supply the system.

    Question #34: Currently the bid documents state that payments will be made by NYC Transit upon full completion of a project. What if an installation is not completed for 6 months, does NYC Transit plan to put in place a 'fail safe" where services and any of the hardware equipment installed on-site are paid for via a progress payment?

    Response: Yes, NYC Transit will pay progress payments if the project completion is delayedfor 60 days or more after the equipment has been delivered and installed as a result ofcircumstances beyond the Contractor's control.

    Question #35: What version of the Avaya Call Management System (CMS) will be used to support the Spectrum Wallboard?

    Response: We are currently using CMS 16.xfor all Call Centers.

    Note: All bidders who have purchased RFQ No. 21927 will be sent via email an electronic copy of the Price Schedule in a MS Excel format for ease of data entry and calculation of your bid. The formula used in the MS Excel document will be locked and can not be manipulated. When submitting your bid, bidders are advised to submit a CD and a hard copy of the Price Schedule.

    If you have any further questions or require further clarifications to this addendum, please call Felicia Wright at (646) 252-6283 or e-mail [email protected].

    Bidders are reminded to attach a copy of all addenda and lor acknowledge all addenda with your bid submission. Failure to do so may render your bid non-responsive and ineligible for award.

    Sincerely,

    .:».(r//? .----..(~rz{L.l/-Y!·· dU.J f '. . Peter Gillespi Assistant Chi='rocurement Officer i1\ Materiel Division [)

    Doc #567241- Addendum No.3

  • NEW YORK CITY TRANSIT AUTHORITY INFORMATION FOR BIDDERS Division of Materiel

    RFQ ID No.: 0000021927

    Title: Three year contract to supply, install and configure a new Avaya PBX telephone system

    Procurement Representative: Felicia Wright

    Telephone No: (646) 252 - 6283

    Bid Opening Date and Time: __,2:00 p.m, Local Time (hereinafter referred to as the "Bid Opening")

    If the boxes below are checked, the appropriate Schedules are attached and are hereby incorporated into the Contract Documents: (Schedules not so checked are not required and are not incorporated herein, even if attached.)

    LIST OF SCHEDULES

    DESCRIPTION INCLUDED (if checked)

    Schedule A Insurance Requirements Schedule B Site Inspection/Pre-Bid Conference

    XX

    Schedule C Disadvantaged Business Enterprise (DBE) Requirements X Schedule D Federal Contract Provisions Schedule F Federal Certification & Disclosure Forms Schedule G Rider to Contract Documents

    XXX

    Schedule J Responsibility Questionnaire X Schedule L New York State Contract Provisions - Construction X Schedule M Schedule N Schedule Q Schedule W Schedule S Schedule X

    Utilization of Contract by Other Agencies Non-Bidder's Response Form Bonding Requirements and Forms of Bonds Compliance with NYS State Finance Law Sections 139-j and 139-k Iran Energy Sector Divestment Certification Federal Drug & Alcohol Testing Requirements

    XXXXXX

    Federal Operating Contract - Rolling Stock Page 1 Addendum No.3

    5/13

  • INFORMATION FOR BIDDERS

    13. SECURITY FOR PERFORMANCE

    All requirements, if any, for Performance, Payment or Advance Payment Bonds, or other security for performance are set forth in SCHEDULE Q, BONDING REQUIREMENTS AND FORMS OF BONDS, if attached hereto.

    14. BID WITHDRAWAL

    A. By submitting the Bid, a Bidder irrevocably offers for a ninety (90) day period, commencing with the opening of bids, to enter into the Contract, if awarded, as hereinafter provided.

    B. After the expiration of the aforesaid ninety (90) day period, a Bid may be withdrawn by a Bidder who has otherwise complied with all of the requirements of the Bid Solicitation Package by serving the Authority with a written notice of withdrawal. An award made by the Authority prior to its receipt of the notice of withdrawal will be valid, notwithstanding that such award is made after expiration of the said ninety (90) day period. For such written notice of withdrawal to be effective, it must be clear, unequivocal and without conditions. .

    15. BID MISTAKE

    A. A Bidder who seeks to rescind its Bid due to a mistake or error in preparation thereof shall notify the Authority within two (2) business days of the public Bid Opening in writing. The notice shall specify the details of the claimed error or mistake. Thereafter, the Authority shall evaluate the matter and determine if the Bidder will be permitted to rescind its Bid.

    B. To assist in its determination, the Authority may conduct a hearing on the matter, wherein the Bidder shall, if requested by the Authority, give testimony and present documentation including Bidder's original Bid computation sheets and calculations.

    16. BID SECURITY

    A. Bidders are hereby notified that SCHEDULE Q, BONDING REQUIREMENTS, if included in the List of Schedules, sets forth the requirements for Bid Security. The Bid Security must be submitted in the form of a certified or cashier's check or a bid bond in an amount equal to two percent (2%) of the Gross Sum Bid (defined in the Bid, Section 13). If included in SCHEDULE Q, a bid bond may be submitted as Bid Security in the form prescribed in SCHEDULE Q.

    B. Deposits of certified or cashier's checks by Bidders, except the apparent lowest and next to lowest Bidders, will be returned within ten (10) days after the opening of bids. The deposit of the apparent second lowest Bidder will be returned within five (5) days after the award of the contract. The deposit, if it consists of the certified or cashier's check, will be returned to the Contractor within five (5) days after the award of the Contract. All deposits will be returned without interest. .

    5/13 Federal Operating Contract - Rolling Stock PageS Addendum No.3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 2]927 APPENDIX 1

    REVISED BID QUOTE SUMMARY

    VENDOR NAME:

    Note: Vendor Name must also be entered in the footer on all 5 worksheets.

    CONTACT NAME: 11.....- _

    STREET ADDRESS 11.....- ____

    CITY/STATE/ZIP

    PHONE #:

    Bid Amount - Systems $

    Years 1 - 3

    $

    Option Year 4

    Bid Amount - Parts/Labor $ $

    Total Bid $ $

    The quantities of goods and services included in this bid package are estimated quantities designed to establish a consistent basis for comparing bids. Actual quantities for all line items and systems quotes will vary based on NYCT funding availability and work requirements. NYCT does not guarantee a minimum level of work under this contract.

    Addendum 3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix I.I

    Bid Quote - Systems First 3 Years

    System 1: S8300 wi G450 10 Analog and 40 DIgital Sets

    ProductCode Oly Description MPG Unit Price Extended Discount (O~) Ext No' Prico Typo ----------_.._---------------------_._-------_._-------- -------.----- -----------.--.--------

    185446 AVAYA COMMUNICATIONS SOLUTION Z9 SO.OO 0% SO.OO SOLUTION

    211775 1 CM S8300 G450 MODEL NEW IH SO.OO 0% SO.OO MODEL

    216893 1 MGMT R6 SITE ADMIN· STDIENT ED L1C DB SO.OO 0% SO.OO LICENSE_ONLY

    225132 1 AVAYA AURATM R6 STD ED 50 USER BNDL DU SO.OO 0% SO.OO LICENSE_ONLY

    227272 1 SAL STDALN GATEWAY L1CRl.5+ DWNLD RK SO.OO 0% SO.OO LICENSE_ONLY

    227273 1 SAL POLICY SRVR L1CRl.5 DWNLD RK SO.OO 0% SO.OO LICENSE_ONLY

    229455 40 CMM R6 WI CM R6 SE L1CNEW DU SO.OO 0% SO.OO LICENSE_ONLY

    259401 1 MEDIA ENCRYPTION R6+IMBT DU SO.OO 0% SO.OO LICENSE_ONLY

    259760 50 AVAYAAURATM PS R6'x LIC DU SO.OO 0% SO.OO LICENSE_ONLY

    259762 1 AVAYAAURATM PS R6.X SFTW DWNLD DU SO.OO 0% SO.OO SOFTWARE_ONLY

    266524 1 R6 EMBEDDED CM ONLY SOLUTION TRK DU SO.OO 0% SO.OO TRACKING_CODE

    700477094 1 CM MESSAGING R6 MEDIA KIT DU SO.OO 0% SO.OO SOFTWARE_ONLY

    700500751 1 ADMIN TOOLS R6.0 CD DB SO.OO 0% SO.OO SOFTWARE_ONLY

    700501479 1 AVAYAAURATM P.SR6.' MEDIA DVD Al SO.OO 0% SO.OO SOFTWARE_ONLY

    269416 1 APS NTWK READINESS ASSESSMENT UF SO.OO 0% SO.OO CSI_CONTRACT

    405362641 1 PWR CORD USA Al SO.OO 0% SO.OO PRODUCT

    700406267 1 S8300lS8400 CD/DVD ROM DRIVE RHS IH SO.OO 0% SO.OO PRODUCT

    700406416 2 CABLE ASSY B25A 25FT RHS Al SO.OO 0% SO.OO PRODUCT

    700459456 1 G450 MP80 W/POWER SUPPLY NON-GSA IH SO.OO 0% SO.OO PRODUCT

    700463532 1 S8300D SERVER - NON GSA IH SO.OO 0% SO.OO PRODUCT

    700466626 2 MM711 ANLG MEDIA MODULE - NON GSA IH SO.OO 0% SO.OO PRODUCT

    700466634 2 MM710B EllT1 MEDIA MODULE - NON GSA IH SO.OO 0% SO.OO PRODUCT

    700501048 2 MM717 24PT DCP MEDIA MODULE NON GSA IH SO.OO 0% SO.OO PRODUCT

    700501472 2 AVAYA AURATM R6.2 SOFTWARE DVD Al SO.OO 0% SO.OO SOFTWARE_ONLY

    700504042 2 AVAYA AURATM SYS PLATFORM 6.2.1 DVD Al SO.OO 0% SO.OO SOFTWARE_ONLY

    700287667 10 TELSET ANLG 6211 GLOBAL GRY XR SO.OO 0% SO.OO PRODUCT

    700395445 2 120A CSU CABLE 50FT RHS Al SO.OO 0% SO.OO PRODUCT

    700500204 10 9404 TELSET FOR CMIIE UpN DT SO.OO 0% SO.OO PRODUCT

    700500205 30 9408 TELSET FOR CMIIE UpN DT SO.OO 0% SO.OO PRODUCT

    -------_.....-.Product and Software SO.OO SO.OO

    The following Installation costs should be based on support during Standard Service hours. This assumes that all work will be completed during normal

    business hours, Monday through Friday, 8am to 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be presented as a fixed cost per task-unit; in this way, total Installation costs can be easily calculated for different sized projects.

    ProductCode Oly Description MPG Unit Price Extended Discount (%) Ext Net Price Typo

    1 1

    75

    50

    40

    1

    Rack & Stack, Power Up. BasicConfiguration

    Cut Over and Test CarrierTrunks

    Cross Connect House Pairs (Per Connection)

    Program/Install HandsetsNoiceMail Boxes (Per User)

    User Training(Per User)

    AdminTraining

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    $0.00

    SO.OO

    0%

    0%

    0%

    0%

    0%

    0%

    So.oo SO.OO

    SO.OO

    SO.OO

    SO.OO

    $0.00

    SERViCE

    SERVICE

    SERVICE

    SERVICE

    SERViCE

    SERVICE

    Installation $0.00 So.oo

    TOTAL ONE TIME SO00 So.oo

    Estimated # of Systems 12

    TOTAL COST se.ee

    Page 1 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications J Year Avaya PBX Contract

    RFQ No. 21927 Appendix J.J

    Bid Quote - Systems First J Years

    System 2: 58300 wi G430 10 Analog and 40 IP Sets

    Product Code aly Description MPG Unit Price Extended Dis

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First 3 Years

    System 3: 58500 wi G430 5 Analog, 75 Digital and 45 IP Sets

    Product Code Oly Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    ---------------------.----~~_._ ...._-----_._.__..._----.-----. -----._~---.------ ---~----~------_._-----185446 AVAYA COMMUNICATIONS SOLUTION 29 SO.OO 0% SO.OO SOLUTION

    183441 1 CM S8500 MODEL IG SO.OO 0% SO.OO MODEL

    165397 2 IP TRUNK LICENSE 1 PORT DU SO.OO 0% SO.OO LICENSE_ONLY

    216893 1 MGMT R6 SITE ADMIN· STD/ENT ED L1C DB SO.OO 0% SO.OO LICENSE_ONLY'

    225150 160 AVAYA AURATM STDED R6 101·1000NEWLIC DU SO.OO 0% SO.OO LICENSE_ONLY

    227272 1 SAL STDALN GATEWAY L1CRl.5+ DWNLD RK SO.OO 0% SO.OO LICENSE_ONLY

    227273 1 SAL POLICY SRVR L1CRl.5 DWNLD RK SO.OO 0% SO.OO LICENSE_ONLY

    229379 1 SURVIVABLE CORE SOLUTION DU SO.OO 0% SO.OO . LICENSE_ONLY

    229455 150 CMM R6 WI CM R6 SE L1C NEW DU SO.OO 0% SO.OO LICENSE_ONLY

    248251 160 R6 STD ED SURVIVE CORE USER SW L1C DU SO.OO 0% SO.OO LICENSE_ONLY

    259401 1 MEDIA ENCRYPTION R6+/MBT DU SO00 0% SO.OO LICENSE_ONLY

    259760 160 AVAYAAURATM PS R6.X L1C DU SO.OO 0% SO.OO LICENSE_ONLY

    259762 1 AVAYA AURATM PS R6.X SFTW DWNLD DU so.oo 0'" SO.OO SOFTWARE_ONLY 263764 1 DL360G7 SERVER CM S/D/MBT/SBC IG SO.OO 0% SO.OO PRODUCT

    266523 1 R6 LARGE ENT SMPLX SOLUTION TRACKING DU SO.OO 0% SO.OO TRACKING_CODE

    405362641 1 PWR CORD USA Al SO.OO 0% SO.OO PRODUCT

    700465305 1 PW9130 1500 120V RACK W ISNMP CARD RK SO.OO 0% SO.OO PRODUCT

    700477094 1 CM MESSAGING R6 MEDIA KIT DU SO.OO 0'" SO.OO SOFTWARE_ONLY

    700500751 1 ADMIN TOOLS R6.0 CD DB SO.OO 0% SO.OO SOFTWARE_ONLY

    700501479 AVAYA AURATM PS R6.1 MEDIA DVD Al SO.OO 0% SO.OO SOFTWARE_ONLY

    263764 1 DL360G7 SERVER CM S/D/MBTlSBC IG SO.OO 0% SO.OO PRODUCT

    269416 1 APS NTWK READINESS ASSESSMENT UF SO.OO 0% SO.OO CSLCDNTRACT

    405362641 2 PWR CORD USA Al SO.OO 0% SO.OO PRODUCT

    700394745 1 MM712 DCP MEDIA MODULE RHS IH SO.OO 0% SO.OO PRODUCT

    700406416 3 CABLE ASSY B25A 25FT RHS Al SO.OO 0% SO.OO PRODUCT

    700459456 1 G450 MP80 W/PDWER SUPPLY NON·GSA IH SO.OO 0% SO.OO PRODUCT

    700465305 1 PW9130 1500 120V RACK W ISNMP CARD RK SO.OO 0% SO.OO PRODUCT

    700466626 2 MM711 ANLG MEDIA MODULE· NON GSA IH SO.OO 0% SO.OO PRODUCT

    700466634 2 MM710B ElfTl MEDIA MODULE· NON GSA IH SO.OO 0% SO.OO PRODUCT

    700501048 3 MM717 24PT DCP MEDIA MODULE NON GSA IH SO.OO 0% SO.OO PRODUCT

    700501472 3 AVAYA AURATM R6.2 SOFTWARE DVD Al SO00 0% SO.OO SOFTWARE_ONLY

    700504042 3 AVAYA AURATM SYS PLATFORM 6.2.1 DVD Al SO.OO 0% SO.OO SOFTWARE_ONLY

    AH2735001·3.0 1 COM 3.0 BASE FOR 50 DEVICES J2 SO.OO 0% SO.OO SOFTWARE_ONLY

    AH2735006·3.0 1 COM 3.0 BCM BASE FOR 100 DEVICES J2 SO.OO 0% SO.OO SOFTWARE_ONLY

    AL4518003·E6 1 4500 SSC CABLE 3M (10Fn Jl SO.OO 0% SO.OO PRODUCT

    AL4800E88·E6 2 ERS 4850GTS·PWR+ NA PC Jl SO.OO 0% SO.OO PRODUCT

    700287667 10 TELSET ANLG 6211 GLOBAL GRY XR SO.OO 0% SO.OO PRODUCT

    700383326 75 96XX RPLCMNT LINE CpRD RK SO.OO 0% SO.OO PRODUCT

    700395445 2 120A CSU CABLE 50FT RHS Al SO00 0% SO.OO PRODUCT

    700480585 15 IP PHONE 9608 IE SO.OO 0% SO.OO PRODUCT

    700480593 15 IP PHONE 9611G IE SO.OO 0% SO.OO PRODUCT

    700500204 50 9404 TELSET FOR CMIIE UpN DT SO00 0% SO.OO PRODUCT

    700500205 25 9408 TELSET FOR CMlIE UpN DT SO.OO 0% SO.OO PRODUCT

    700500254 45 IP PHONE 9601 SIP ONLY CHARCOAL GRY IE SO.OO 0% SO.OO PRODUCT

    700502764 , SIPERA R4 UC·SEC HA APPLNC 200 USR OW SO.OO 0% SO.OO PRODUCT 700502764M 1 SIPERA R4 UC·SEC HA APPLNC 200 USR MTC UE SO.OO 0% SO.OO MTC_UTIL_ELEMENT

    ---------.----_.Product and Software SO.OO SO.OO

    The following Installation costs should be based on support during Standard Service hours. This assumes that all wor!< will be completed during normal

    business hours, Monday through Friday. 8am to 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be pnssented as a fixed cost per task-unit; in this way, total installation costs can be easily calculated for different sized projects.

    Page 3 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First 3 Years

    System 3: S8500 wi G430 5 Analog, 75 Digital and 45 IP Sets (Continued)

    Product Code Qly Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    1

    1

    30

    20

    20

    1

    Rack & Stack, Power Up, Basic Configuration

    Cut Over and Tesl Canier Trunks

    Cross Connect House Pairs (Per Connection)

    Program/Install HandsetsNoiceMail Boxes (Per User)

    User Training (Per User)

    Admin Training

    SO.OO

    50.00

    So.OO

    50.00

    50.00

    50.00

    0%

    0%

    0%

    0%

    0%

    0%

    SO.OO

    SO.OO

    So.OO

    SO.OO

    SO.OO

    SO.OO

    SERVICE

    SERVICE

    SERVICE

    SERVICE

    SERVICE

    SERVICE

    Installation SO.OO SO.OO

    TOTAL ONE TIME 50.00 $0.00

    Eatlmated • of Systems 12

    TOTAL COST SO.OO

    System 4: Avaya Aura Messaging System

    Product Code

    185446

    700502764M

    184048

    227272 244923

    244929

    244936

    259726

    264180

    269416

    405362641

    Quantity

    1

    1

    1

    150

    150

    1

    I

    2

    I

    4

    Description

    AVAYA COMMUNICATIONS SOLUTION

    'SIPERA R4 UC-SEC HA APPLNC 200 USR MTC

    MMMODEL

    SAL STDALN GATEWAY L1CR15+ DWNLD

    MSG R6.X AV STORE SEAT TRACKING

    MSG R6.X 1 SEAT MAINSTRM NEW

    MSG R6X APPLICATION PLUS STORAGE

    MSG R6.X NEW SYSTEM TRACKING

    DL360G7 SRVR AA MSG STD STRG

    APS NTWK READINESS ASSESSMENT

    PWR CORD USA

    Product and SoftwaAt

    Z9

    UE

    U3

    RK

    U3

    U3

    U3

    U3

    U2

    UF

    At

    List Pnce (5) Extended

    -------------.---50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    50.00

    ----------50.00

    Discount

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    (%) Ext Net Price

    50.00

    50.00

    50.00

    50.00

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    Type

    -----.--------_.._-_._..... SOLUTION

    MTC_UTIL_ELEMENT

    MODEL

    LICENSE_ONLY

    LICENSE_ONLY

    LICENSE_ONLY

    L1CENSE_ONLY

    TRACKING_CODE

    PRODUCT

    CSI_CONTRACT

    PRODUCT

    The following Installation costs should be based on support during Standard Service hours. This assumes that all wor!< will be completed during normal

    business hours, Monday through Friday, Bam to 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be presented as a fixed cost per task-unit: in this way, totai installation costs can be easily calculated for different sized projects.

    Product Code Qly Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    -----.--------.-- ---_..._----------.---, 1 Rack.& Stack, Power Up, BaSIC Configuration SO.OO 0% 50.00 SERVICE

    100 Mail Box Programming 50.00 0% 50.00 SERVICE

    1 Admin Training 50.00 0% $0.00 SERVICE

    In,tallatlon $0.00 SO.OO

    ----------------- .0-.--••-------------------TOTAL ONE TIME 50.00 SO.OO

    E,tlmBted " of SYlteml

    TOTAL COST 50.00

    Page 4 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First 3 Years

    System 5: Bogen Paging System

    Product Code Quantity Description List Price ($) Extended Discount (0/0) Ext Net Price Type

    -------------_. ~------ .._----------~----PCMTIM 1 Bogen Telephone Interface Module SO.OO 0% SO.OO SOLUTION

    PCMCPU 1 Bogen Central Processing Unit SO.OO 0% SO.OO SOLUTION

    PCM-ZPM 2 Bogen 3-Zone Page Module SO00 0% SO.OO SOLUTiON

    408185981 50 Paging 70 V EZ Install 1/4 watt Speaker SO.OO 0% SO.OO SOLUTION

    TPUlooB 2 Bogen 100w Amplifier so.oo 0% SO.OO SOLUTION TPU250 2 Bogen 250w Amplifier So 00 0% SO.OO SOLUTION

    PCMPS2 1 Power Supply SO.OO 0% SO.OO SOLUTION

    RPK84 1 Rack Installation Kit SO.OO 0% SO.OO SOLUTION .....-._~_ .._._-~.

    Product and Software SO.OO SO.oo

    The following Inslallation costs should be based on support during Standard Service hours. This assumes that all work will be completed during normal

    business hours, Monday through Friday, 8am 10 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be presented as a fixed cost per task-unit; in this way, total installation costs can be easily calculated for different sized projects.

    Product Code DIy Description MPG Unit Pnce Extended Discount (%) Ext Net Price Type

    1 Rack & Stack, Power up, Bas.icConfiguration SO.oo 0% SO.OO SERVICE

    50 Cross Connect House Pairs (Per connection) so.oo 0% SO.OO SERVICE 1 Admin Training SO.OO 0% SO.OO SERVICE

    so.oo SO.oo

    TOTAL ONE TIME so.oo SO.OO

    Estimated' or Systems 15

    TOTAL COST SO.oo

    Page 5 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications J Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First J Years

    System 6: Spectrum Wall Boards

    Quantity DescriptionProduct Code

    M2-SNX-AVC

    M2-SNX·MS

    M2-SNX-OM

    M2-SNX-XV49

    M2-SNX-OM

    MMC-3619IP

    214060

    M2-SWMAINT

    M2-NXRI01

    2

    1

    2

    neXorce Data Management Software for Avaya eMS cce including 1 NeXorce license and 3 client licenses.

    neXorce Messaging Option

    neXorce XorceView Ouput Module for Desktop Display (includes 10 client licenses)

    XorceView Single Chant License

    neXorce Wallboard Output Module

    Wallboard Model 36191PCSt 4-line 26 char IP tricolor 115VAC Monitor

    Avaya eMS Client Activation Software

    , st Year S/W maintenance

    Remote Installation Services for Avaya eMS ceE

    Product and Software

    Installation

    TOTAL COST

    Eatlmated , of Systems

    TOTAL COST

    MPG List Price ($) ldad Net Price ($)

    ._------...._$0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00 --~-_ .._._.._-

    $0.00

    $0.00

    Discount (%)

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    ExtNe1 Price

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    Type

    System 7: Mutare Enterprise Notification System

    Product Code Quantity Description

    ENS-PLUS

    P-L1C

    MCS-SVR

    MCS-T1

    MCS-2Tl

    120

    3 1

    1

    ENS Base (includes Survey, DB Sync, Self Pop Web, SMS Gateway Interface, Remote Installation & Training, Documentation

    License fee Per Pan (Analog, rt: SIP) Mutare Communications Server (Windows)

    Pan Card - T1 Connection (24 pons)

    Pan Card - T1 Connection (48 pons)

    Product ilnd Software

    MPG List Price ($) lded Net Price ($)

    $0.00

    $0.00

    $0.00

    $0.00

    $000

    $0.00

    Discount (%)

    0%

    0%

    0%

    0%

    0%

    Ext Net Price

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    Type

    Estimated" of Systems

    TOTAL COST $0.00

    Page 6 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First 3 Years

    System 8: IP Office with 5 Analog 60 IP Sets

    Product Code Quantity Description MPG List Pnce ($) lded Net Price ($) Discount (%) Ext Net Price Type

    -------------.-.------------_..--.----------------- -___-0-_.•--·_· --_._------------202961 IP500 License VCM Lie 4 Ctlannel $000 0% $0.00

    202963 IP5QOLicense VCM Lie 16 Channel $0.00 0% $0.00

    202964 IP50Q License VCM LIe 28 Channel $0.00 0"" $0.00 700213440 6 IPD ISDN RJ45 Red $0.00 0% $0.00

    700287758 5 Analog Telephone 5816221 $0.00 0% $0.00

    700381965 30 IP Telephone Set 5610 $0.00 0% $0.00

    700365982 30 lP Telephone Set 5621 $0.00 0% $0.00

    700373541 2 Analog scundstenon 2 EX $0.00 0% $0.00

    700373558 2 Speaker Phone Sound Stalion2 Mics $0.00 0% $0.00

    700417207 1 IP500 Control Untt $000 0% $0.00

    700417231 1 IP500 Extn Card Phone 8 $0.00 0% $0.00

    700417397 1 IP500 MC VCM 64 $0.00 0% $0.00 700503164 1 IP500 Analog Trunk 4 Unit $0.00 0% $0.00

    700417462 1 IP500 Dual PRI Trunk $0.00 0% $0.00

    700289770 2 IPO Power Lead $0.00 0% $0.00

    275632 1 IPO Me Embedded Messaging Exp Kit $0.00 0% $0.00

    275640 1 IP500 License Add 32 Channesl $0.00 0% $0.00

    700417470 1 IP500 Feature Key $0.00 0% $0.00

    700426224 1 IP500 Exp Mod Phone 30 $0.00 0% $0.00 700429202 2 IP500 Mounting Kit $0.00 0% $0.00

    700506051 1 IPO R5.x User Admin DVD $0.00 0% $0.00

    700434798 , UPS Environmental Probe $0.00 0% $0.00 700465305 1 9130 UPS 1500 120v Rack mounted w/SNMP card $0.00 0% $0.00

    700465461 4 9130 UPS 1500 VA Extended Battery Module $0.00 0% $0.00

    700465503 1 9130 80M for 1500VA Rack Mounted 120V $0.00 0% $0.00

    405691698 1 Universal Paging Module $0.00 0% $0.00

    AA1419048-E6 2 1 Port 1000Be5e-SX LC GBIC $0.00 0% $0.00

    AL1001E11-E5 I Avaya 5696 POE E·Net Routing Switch $0.00 0% $0.00

    AL1905E01-E5 1 Avaya 5600 E~Net Routing Switch Redundant 1000WAC Power Supply $0.00 0% $0.00

    ~~--------

    Product .nd Software $0.00 $0.00

    The following Installation costs should be based on support during Slandard Service hours. This assumes that all work will be completed during normal

    business hours, Monday through Friday, Bam to Spm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be presented as a fixed cost per task-unit; in Ihls way, lotal installation costs can be easily calculated for different sized projects. Product Code O'y Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    1

    1

    100

    65

    65

    1

    Rack & StaCk,Power Up, Basic Configuration

    Cut Over and Test Carner Trunks

    Cross Connect House Pairs (Per Connection)

    Program/Install HandsetsNoiceMail Boxes (Per User)

    User Training (Per User)

    Admin Training

    ----------_. __.~ $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    0%

    0%

    0%

    0%

    0%

    0%

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    $0.00

    -----------~~~~~------

    SERVICE

    SERVICE

    SERVICE

    SERVICE

    SERViCE

    SERVICE

    Installation $0.00 $0.00

    TOTAL ONE TIME ----

    $0.00 $0.00

    ------_._----

    Eltim.ted' of Sylteml 12

    TOTAL COST $0.00

    Page 7 of 10 Vendor Name: Addendum NO.3

  • ------------

    -----

    NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.1

    Bid Quote - Systems First 3 Years

    System 9: IP Office with 60 Digital Sets

    Product Code Diy Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    --------_..-------------.---------- -------.-- --------- 275640 1 IPO L1C IP500 T1 ADD 32CH $0.00 0% $0.00

    7002'3440 32 JPO ISDN RJ45/RJ45 3M RED $0.00 0% $0.00

    700289770 6 IPO - PWR LEAD (EARTHED) US $0.00 0% $0.00

    700343460 1 IPO MC ESSNTL (EMBD MSGING) EXP KIT $0.00 0% $0.00

    700381627 60 IPO 5420 DCP TELSET DARK GRY RHS $0.00 0% $0.00

    700417207 1 IPO IP500 CNTL UNIT $0.00 0% $0.00

    700417330 2 IPO IP500 EXTN CARD DGTL STA 8 $0.00 0% $0.00

    700417462 1 IPO IP500 TRNK PRI UNVRSL DUAL $000 0% $0.00

    700417470 , IPO IP500 FEAT KEY MUL $0.00 0% $0.00 700426216 1 IPO IP500 EXP MOD DGTL STA 30 $0.00 0% $0.00

    700426224 1 IPO IP500 EXP MOO PHONE 30 $0.00 0% $0.00

    700449473 2 IPO IP500 EXP MOD ANLG TRNK '6 $0.00 0% $0.00

    700449499 1 IPO IP500 EXP MOD DGTL STA 16 $0.00 0% $0.00

    700472863 1 IPO DVD R5.0 USER/ADMIN SET $0.00 0% $O.DO

    405891698 1 PAGING UPAM KIT $0.00 0% $0.00

    70046530~PRW , PW9130 1500 120V RACK W /SNMP CARD $0.00 0% $O.DO 70046546'-PRW , 9130'500 VA EXTENDED BATIERY MODULE $0.00 0% $0.00 700465503-PRW 1 9130 BDM FOR 700-1500VA RCK MNT 120V $0.00 0% $0.00

    ..._------_... Product and Software $0.00 $0.00

    The following Installation costs should be based on support during Standard Service hours. This assumes that all work will be completed during normal business hours, Monday through Friday, 8am to 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to

    be presented as a fixed cost per task-unit: in this way, total installation costs can be easily calculated for different sized projects.

    Product Code Diy Oescnpncn MPG Unit Price Extended Discount (%) Ext Net Price

    1 Rack & Stack, Power Up, Basic Configuration $0.00 0% $0.00 SERVICE

    1 Cut Over and Test Carrier Trunks $0.00 0% $0.00 SERVICE

    100 Cross Connect House Pairs (Per Connection) $0.00 0% $0.00 SERVICE

    60 Program/Install HandsetsNoiceMail Boxes (Per User) $0.00 0% $0.00 SERVICE

    60 User Training (Per User) $0.00 0% $O.DO SERViCE

    1 Admjn Training $0.00 0% $0.00 SERVICE

    Installation $000 $0.00

    _....--._.-.-...... TOTAL ONE TIME $0.00 $0.00

    Estimated' of Systems 12

    TOTAL COST $0.00

    Page 8 of 10 Vendor Name: Addendum NO.3

  • NYC Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix I.I

    Bid Quote - Systems First 3 Years

    System 10: NICE Perform eXpress

    Product Code Qty Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    NPX-SW-SW

    NPX-Digital Card

    R71D-NPX-TV

    NICE Perform eXpress R2.1 including:

    MS Sal Server 2008 Wol1igroup Edition

    Recordjng platform including VQIP software

    G.729A compression

    Up to 56,000 hours ot recording storage License to archive 1 or 2 DAT72 tape drives

    Ability to archive to network storage, unlimited

    Retention up to 10 years with auto-delete option

    Up to 5 selective retention rules

    5 concurrent licenses

    Audit trail, channel monitor, user admin, system rntc. etc.

    Multi·Site central administration

    Recorded Channel license

    Digital board package for up to 24 Channels

    Dell PowerEdge R710 Rack Server with

    MS Windows Server 2008 R1, 32 bit

    Intel Xeon coac-ccre E5520. 2.40GHz Processor 4GB RAM

    500GB SATA RAID1 Hard Olives

    $0.00

    $0.00

    $0.00

    $000

    0%

    0%

    0%

    0%

    $0.00

    $0.00

    $0.00

    $0.00

    Product and Software $0.00 $0.00

    Product Code Qly

    The foliowing Installation costs should be based on support during Standard Service hours. This assumes that all wOf1< will be completed dUringnormal

    business hours, Monday through Friday, Bam to 5pm local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to Description MPG Unit Price Extended Discount (%) Ext Net Price

    ....-...._---.~--On-site installation of NICE Perform eXpress (1·24 seats)

    User Training (Per user)

    tnsteuaucn of Commercial server

    $0.00

    $0.00

    $0.00

    0%

    0%

    0%

    $0.00

    $0.00

    $0.00

    SERVICE

    SERVICE

    SERVICE

    Installation $0.00 $0.00

    ~ ....~ ...._-_.--.. TOTAL ONE TIME $0.00 $0.00

    Estimated' of Systems

    TOTAL COST $0.00

    Page 9 of 10 Vendor Name: Addendum No.3

  • NYC Transit - Telecommunications J Year AV3)'a PBX Contract

    RFQ No. 21927 Appendix I.I

    Bid Quote - Systems First J Years

    System 11: Avaya UPS

    ProductCode

    '84816

    700434798

    700465305

    700465461

    700465503

    700465420

    700465487

    700501388

    Oly Description

    POWER MODEL

    UPS ENVIRONMENTAL PROBE

    PW9130 1500 120V RACK W ISNMP CARD

    91301500 VA EXTENDED BATTERY MODULE

    9130 BDM FOR 700-15OOVARCK MNT 120V

    PW9130 3000 120V RACK W ISNMP CARD

    9130 200~3OO0 VA EXTENDED BATT MOD

    9130 BDM FOR 3000VA RACK MOUNT 120V

    MPG

    RK

    RK

    RK

    RK

    RK

    RK

    RK

    RK

    Unit Price Extended -------"--~. __...

    SO00

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    SO.OO

    Discount (0/0)

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    0%

    Ext Net Price

    So.oO

    So.oO

    So.oO

    So.oO

    So.oO

    se.ee So.oO

    So.oO

    Type

    _._---.--------------MODEL

    PRODUCT

    PRODUCT

    PRODUCT

    PRODUCT

    PRODUCT

    PRODUCT

    PRODUCT

    Product and Software -------------

    SO.OO SO.OO

    The following Installation costs should be based on support during Standard Service houns. This assumes thai all war!< will be completed during normal

    business houns, Monday through Friday, 8am to Sprn local time and excludes Saturday, Sunday and NYCT observed Holidays. Costs are to be presented as a fixed cost per task-unit; in this way, total installation coste can be easily calculated for different sized projects.

    ProductCode Oly Description MPG Unit Price Extended Discount (%) Ext Net Price Type

    On-site installation of UPS withSNMP CARD & Ext Battery $0.00 0% $0.00 SERVICE

    Installation SO.OO SO.OO

    TOTAL ONE TIME $0.00 So.oO

    Estimated. ot Systems 15

    TOTAL COST SO.OO

    Page 10 of 10 Vendor Name: Addendum No.3

  • NYCT Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.2

    Bid Quote - Parts Labor First 3 Years

    Material Code Description

    Gateways

    226037 G430 Gateway 700459456 G450 Gateway 700394950 G650 Gateway

    Servers

    700501092 DL360G7 Server Session Manager 264180 DL360G7 SRVR AA MSG STD STRG 700501093 DL360G7 SERVER SYSTEM MANAGER 263764 DL360G7 SERVER CM SID/MBT/SBC 700501091 DL360G7 SRVR Voice Portal 264181 R610 SRVR AA MSG STD STRG

    Line Cards

    203071 II' 320 MEDIA RESOURCE TN2602AP 195250 IPSI2 CP TN23 I2BP RHS 195251 C-LAN lNTF CIRCUIT PACK TN799DP RHS 700437924 CALL CLASSIFIER CP TN744FP 203027 VAL CIRCUIT PACK TN250lAP 700393317 AUX TRUNK ITFC TN763D RHS 700466642 TN793B 24 Port Analog Line Card 70050 I048 TN2224CP 24 Port Digital Line Card 700466634 MM7 IOB E 1/n MEDIA MODULE - NON GSA 700393408 TN771 DP Maintenance/Test Card 700467558 AUX TRUNK ITFC TN763D RHS

    Telephone Sets

    700500204 9404 TELSET FOR CMlIE UoN digital 700500205 9408 TELSET FOR CMlIE UoN digital 700480585 II' PHONE 9608 7004805930 II' PHONE 961 IG

    Headsets, Speaker Phones, & Other Peripherals

    64338-01 H25 IN Headset 700414089 Headset Cord

    Polvcom Sound Station 2 Di zitalSoeaker Phone Polvcom Sound Station 2 External Microohones External Bells

    II' Office

    700430150 II' Office 11'500 Wall Mountin r Kit 700417231 11'0 11'500Extension Card Phone 8 (8 port analog card)

    700417405 11'0 11'500Trunk Analog 4 Universal (4 oort CO card\ 700417397 11'011'500 MC Voice Compression Module 64 (64 port

    digital card) 700381965 5610 II' Teleohone 700417439 1P01B5800 1P500 TRNK PRI UNVRSL SNGL 171988 11'0 LlC CTI RFA LlC:DS 215181 IPO LlC 11'500TJ ADD 8CH 700500206 9504 TELSET FOR 11'0 (Digital) 700500207 9508 TELSET FOR IPO (Digital) 700480585 II' PHONE 9608 700480593 II' PHONE 9611G

    I

    Per Unit Discount Discounted Extended Net Price

    List Price ($)Quantity Installation(%) (S)Unit Price

    Cost (S)(S\

    5 1 0%1 $ -I -5 1 0%1 $ -I 5 1 0%1 $ -I -

    5 0% 5 0% 5 0°10 5 0%1 5 0%1 5 0%

    $ -$ -$ $ $ -$

    5 0% 5 0% 5 0% 5 0% 5 0% 5 0% 5 0% 5 0% 5 0% 5 0% 5 0%

    $ $ -$ -$ -$ -$ -$ $ -$ -· $ -$ -

    100 0% 100 0% 100 0% 10 0%

    $ $ - $ $

    75 0% 75 0% 20 0% :10 0% 10 0%

    $ $ $ - $ - $ -

    5 0% 5 0%

    5 0% 5 0%

    5 00;0 5 0% 5 0% 5 0% 5 0%

    50 0% 50 0% 50 0%

    $ $

    $ · $ ·

    $ $ $ -$ -$ - . $ $ $

    Page 1 of 2 Vendor Name: Addendum No.3

  • NYCT Transit - Telecommunications 3 Year Avaya PBX Contract

    RFQ No. 21927 Appendix 1.2

    Bid Quote - Parts Labor First 3 Years

    DescriptionMaterial Code

    Licenses

    172071 EC 500 licenses 232157 Meet-me Conferencinz Licenses

    AVAYA AURATM ENT ED R6 1001+ NEW LIC 225154

    Avava Aura Enternrise Licneses) 244929 MSG R6.X I SEAT MAINSTRM NEW (Avaya Aura

    Messazina Licenses)

    Data Switches, Cabinets & Cabling Infrastructure

    Nortel5650 Nortel5698 Ladder Rack - II' Units 12" wide Ladder Rack - 11' Units 18" wide

    XST84-3-1 S0024 Belden 84"x 29" x 30" data cabinet NTS-Q02283 1-05-05 Great Lakes 84" x 29" x 32" data cabinet

    Paging

    Bogen Telephone Interface Module PCMCPU PCMTIM

    Bogen Central Processin ' Unit PCM-ZPM Bogen 3-Zone Page Module 408185981 Paging 70 V EZ Install 1/4 wall Speaker TPUIOOB Bogen 100w Amplifier TPU250 Bogen 250w Amplifier PCMPS2 Power Suoolv RPK84 Rack Installation Kit M300 35 wall Amplifier

    Time & Material (Hourly Rates)

    Professional Services ($!Hr) RSE ($!Hr) Technician - Straizht Time ($!Hr) Technician - Overtime ($!Hr)

    Training

    AVA00836HOO Avaya Aura Communications Manager Basic Administration

    ATI02348lEN Avaya Aura Comrnunications Manager Implementation

    3609 Avava Aura Contact Administration 3613 Avava Aura Call Center Reports ATCOl121lEN Avava Aura Call Center Elite 5C00063V Avaya Aura Messaging Administration, Maintenance, and

    Troubleshootina ATlO0484lEN Avaya IP Office Advanced Applications and

    Troubleshootinz Workshop ATAOl2251EN Avava IP Office Implementation Workshop

    Quantity

    5

    5

    5

    10 10 10 10 5 5

    5 5 5 5 5 5 5 5 5

    60 60 100 100

    25

    25

    5 5 5

    25 ';

    25

    25

    Per Unit Extended Net Price Discount Discounted

    List Price ($) Installation ($)("!o) Unit Price

    Cost ($)($\

    0% $ - $ - 0% $

    0%

    0%

    $

    $ - 0% $ - 0%

    0% $ - 0% 0% $ 0% $

    $ .. 0% $ 0% $ -0% $ -0% $ 0% $ -

    $ 0% 0%

    $ 0% $ 0% $

    $ 0% 0% 0% 0%

    $ $ $ -

    $ 0% -

    0% $

    -0% $ -0% $ -

    $ 0% -0% $

    -0% s

    . 0% $ -

    TOTAL Parts & Labor

    Page 2 of 2 Vendor Name: Addendum NO.3