Investors in People · PDF fileLeadership Capacity‘ which is aimed at current Assistant/Co-Directors within Health ... Head of Clinical Systems for BSO Hugh Fullerton, ... Awareness

Created by Customer Relations & Service Improvement

Inside this issue...

Charity Coffee Morning Page 2-4

Regional Development & Succession Planning

Initiatives Launched Page 5

CIPD Success at the

HSC Leadership Centre Page 6

‘Legal Held to Account’

Page 6

RTMS Workshop Page 7

Disability Action Plan

Page 8-9

FPL Go-Live Lunch Page 9

HRPTS—what does it

mean for you? Page 10

‘New Year New You’

Health Fair Page 11

Equality Event

Page 12-13

D E C E M B E R 2 0 1 2

Investors in People Accreditation

Many of you have been involved in the recent Accreditation process which was conducted by Stephanie McCutcheon.

At our debrief meeting on Friday Stephanie indicated that I could advise everyone that she is making a positive recommendation for BSO‘s accreditation. She has provided me with some initial feedback which reflects the commitment of all our people to this organisation. The strength of team working within the organisation was also favourably commented upon.

Could I on behalf of myself and the Chief Executive thank everyone for their assistance and support during this process, particularly those members of the Organisation and Workforce Development (OWD) group.

I would also wish to record my appreciation to Paula Smyth and Anne McCormick in particular for their drive and commitment to the standards and the accreditation process.

This is a great reflection on this still-young organisation and provides a platform to further develop our HR process.

Thanks to all of you and I hope you have a great Christmas.

Hugh McPoland

Merry Christmas

and a

Happy New Year!


BSO Business Matters December 2012 Page 2

Christmas Coffee Morning

A big thank you to all staff who contributed to this event—an amazing £1863.00 has been raised so far

for this year‘s charity Caring Breaks!



Christmas Coffee Morning continued

The coffee morning at Franklin Street raised a

fantastic £801.50. Many thanks to all our brilliant

BSO fundraisers: PaLS raised

£311.50, Clady Villa raised

£200, Fern House raised £240,

Altnagelvin raised £110, and the

Leadership Centre raised £200.



Christmas Coffee Morning continued

Congratulations to the winners of our ballot—

1st prize hamper—Andrea Tohill, Internal Audit

2nd prize hamper—Norma Magee, FPS

3rd prize hamper—Kim Moylan, Information Unit

4th prize sherry—Simon McGrattan, Finance

5th prize pen set—Anne Basten, Equality Unit

6th prize luxury jam set—Aisling McDermott, Finance

The winner of the ‗Spot the ball‘ competition was Darryl Mason, Scanning Centre, who received a £25 Amazon voucher.



The HSC Leadership Centre was excited to recently launch two new Regional Leadership Development

initiatives for senior leaders on behalf of the DHSSPS. These programmes are being delivered

collaboratively by the HSC Leadership Centre and the King‘s Fund.

ACUMEN: Executive Leadership Development Programme for Directors in HSC

This programme has been developed to reflect the key challenges

currently facing Directors in Health and Social Care and the associated

leadership priorities. The programme‘s participants are Directors and

have been drawn from all parts of the health and social care economy,

in order to explore the opportunity to create a learning community

amongst providers, policy makers, commissioners and regulators etc.

LEADING THE WAY: Medical Leadership Programme

A programme for those senior medical (eg. AMDs, CDs) and other

specialist management roles. Leading the Way has been developed

to support senior medical leaders to more fully enact their leadership

role in improving and influencing the future of HSCNI.

New Regional Leadership Development Initiatives

Launched

Regional Succession Planning Initiative

The HSC Leadership Centre has recently launched a Regional Succession Planning Initiative ‗Building

Leadership Capacity‘ which is aimed at current Assistant/Co-Directors within Health and Social Care.

The initiative is being delivered by the HSC Leadership Centre and is sponsored by the DHSSPS.

The HSC Leadership Centre has designed this initiative planning initiative

to ensure that we have the best possible leadership and potential pool of

leaders both now and in the future within Health and Social Care in

Northern Ireland at Director level.

It will challenge and prepare potential Directors so that they can transform

how health and social care is provided, to ensure the delivery of high

quality, patient-focused services.

For further information, please contact Paula O‘Kelly, Principal Consultant

([email protected]) or Will Young, Principal Consultant

([email protected]) at the HSC Leadership Centre.

mailto:[email protected]




CIPD Success at the HSC Leadership Centre

Over the last year a number of our staff from Human Resources and the HSC Leadership Centre have undertaken various Chartered Institute of Personnel and Development (CIPD) qualifications. At the recent award ceremony Will Young and Margaret Murray from the HSC Leadership Centre achieved their Advanced Diploma in Human Resource Development. Will was also presented with an Outstanding Achievement Award in Advanced Programmes recognition.

Congratulations to all!

Legal Held to Account

Following a number of exaggerated and spurious claims from the Directorate of Legal

Services about their football skills, the Human Resources Directorate (despite its much

restricted and smaller panel) challenged the legal eagles to ‗put up or shut up‘.

Subsequently a challenge was organised and on a frosty night on 11 December the Legal Directorate

put forward from their talent pool a team to face a HR select. The small crowd (1) saw an upset bigger

than Bradford beating Arsenal on the same night. The HR select team led by Colm McGarry carefully

contained the ambitions of the self-proclaimed ―giants‖ (ha ha ha) of BSO football and after twenty

minutes went ahead with a goal by Dermot Scullion. In the next twenty minutes four more goals reached

the back of the legal net, two from Colm McGarry, another from Dermot Scullion and one from Kevin

Clarke before two consolation goals from the Legal Eagles late in the game.

Rumours that DLS are being rebranded to Directorate of LoserS have been discounted by Hugh

McPoland, who told Business Matters, ―the HR select team may not be Brazil but Legal aren‘t even

Northern Ireland‖.

Margaret Murray received her CIPD

Advanced Award in HR Development

Will Young received his CIPD Advanced

Award in Human Resource Development and

Outstanding Achievement Award



Teams from the five Acute Trusts across Northern Ireland were invited to attend a Regional Showcase

Workshop in October 2012 at the Meet at The Mill Conference Centre in Newtownabbey.

Each Trust was asked to participate in the workshop by delivering a 10 minute presentation illustrating

how the Theatre Management System (TMS) delivers benefits when used as both an information and

management tool in the day-to-day and in the long-term planning of anaesthetic and surgical services.

The core elements of the TMS have been delivered and are in use in all hospital Trusts. Utilisation data

is being produced at both Trust and Regional levels using the Regional Data Warehouse and the TMS

Data Extract reporting module. The TMS has the potential to produce significant theatre productivity

improvements and the Implementation Board was keen to share the different experiences and good

practices across Trusts.

The workshop was chaired by Patricia Donnelly, Belfast Trust Acute Services Director and the Regional

TMS Project Board Senior Responsible Owner (SRO). Also in attendance was the BSO Chief Executive

Mr David Bingham, Head of Clinical Systems for BSO Hugh Fullerton, senior representatives from the

HSCB Performance Management & Service Improvement Directorate and from the DHSSPS Hospital

Information Branch, as well as Clinical and Information staff from all five hospital Trusts.

Some of the topics presented at the workshop included ―Strategic Service Change & Productivity

Improvement‖, ―Making it Count – The Staff Perspective‖, ―Use of the RTMS as a Management &

Information Tool‖ and ―Life with TMS‖.

Following discussions at the workshop it was agreed that the TMS initiative has enormous value in the

transformation and delivery of theatre and anaesthetic services across the region.

Marie Heaney, Regional TMS Project Nurse/Manager

Left-right: Ollyn O’Neill, Theatre Services Manager, BHSCT; Marie Heaney, BSO; Kate Agnew, Lead

Nurse for Theatres, NHSCT; Hugh Fullerton, Head of Clinical Systems & Secondary Care Support

Team, BSO; Patricia Donnelly, RTMS SRO & Director of Acute Services, BHSCT; David Bingham,

Chief Executive, BSO; Agnes Diamond, Assistant Nursing Services Manager, Anaesthetics, Theatres

& Intensive Care, WHSCT; Susan Baxter, Clinical Services Manager for Surgery, SEHSCT; Mary

McGeough, Head of Anaesthetics, Theatres & Intensive Care, SHSCT.

Regional Theatre Management System Workshop



Just when you thought that we couldn‘t possibly have another action plan, we have. Our Disability

Action Plan for 2013-2018 has just been launched for consultation.

The need for this plan is a requirement as part of the Disability Discrimination Order 2006. This law tells

us that in our work we have to promote positive attitudes towards disabled people, and encourage their

participation in public life.

In developing this plan we had two objectives in mind:

We wanted to produce a plan that was meaningful, practical and that would make a difference;

We wanted to make sure that our staff with a disability or an interest in disability issues had their

voices heard in the development of this important piece of work.

In both areas we believe that we have succeeded and were very impressed with the response that we

received in relation to getting staff becoming involved in its development. This influenced our approach

in the development of an easier-to-understand document and in the identification of a number of

practical actions aimed at making a difference. The plan was also influenced by feedback obtained at an

engagement event (see below) which we held on 2nd

November 2012 where we engaged in dialogue

with a range of organisations representing the needs of people with disabilities.

Back Row: Sandra Calwell, BSO; Jeff Featherstone, HSCB; Julie McNeill, BSO; Patricia Kelly,

Action Mental Health New Horizons; Patricia Bray, Disability Action; Linda Craig, NIMDTA; Paul

Darragh, PHA; Alan Sheeran, National Deaf Children‘s Society. Front row: Fiona Stevenson, RQIA;

Siobhan Doherty, Aware Defeat Depression; Jenny Calvert, NIBTS; Kay Devine, HSCB; Joan

McVeigh, HSCB; Jacqueline Magee, HSCB; Jenny Ruddy, Mencap; Anne McGlade, BSO.

Article continues on next page

Plan to Make a Difference: Disability Action Plan

2013-2018



Senior Management Team members are supportive of the content of this plan.

The actions included in the plan are identified under four key areas:

1. Communication;

2. Awareness raising and training;

3. Getting involved in our work; Participation and engagement; and,

4. Recruitment and retention.

Do check out our website where you will find a copy of the draft plan in a range of alternative formats

with options of how you can respond. The consultation runs until 6th March 2013.

We are very interested in hearing your views. Should you want to become more actively involved in

the working group we would welcome your participation. If you just want to find out more about this

please contact Anne McGlade ([email protected]) or Anne Basten ([email protected])

in the Equality Unit, BSO.

Disability Action Plan continued

FPL Go Live Celebration Lunch

A buffet lunch was held on 22 November to acknowledge the efforts of

staff involved in implementing the Finance, Procurement and Logistics

(FPL) system during October and November.

There were some initial difficulties as the

system was launched. Overall, FPL is

now operational for staff using new online

processes to initiate and complete transactions in finance, procurement

and logistics. Speaking at the event, BSO Chief Executive David Bingham

commended the efforts of all staff involved.

Re: Use of Envelopes

A large amount of work is being carried out in relation to improving the standard of mail that we are

sending out. Many, however, are still handwriting envelopes when present templates allow the letter to

be folded and placed in a window envelope.

Each handwritten envelope costs an extra 3 pence as it cannot be machine read. With approximately

6000 items per day being sent, this additional cost can add up in a short period of time. To ensure that

we do not have to seek savings elsewhere, I would ask that we begin to order and use the window

envelopes (which are stock items) and cease handwriting envelopes unless absolutely necessary.

Compliance will be monitored with mail being returned to the relevant department.

Bill Harvey

http://www.hscbusiness.hscni.net/services/2352.htm





HRPTS – What Does it Mean for You?

There has been an immense amount of work carried out over

the last year on the new Human Resources, Payroll, Travel

& Subsistence (HRPTS) system, which is due to go live early

in 2013. This system will dramatically change the way HR,

Payroll and the travel/subsistence process their work. So you will be asking yourself, ―what will this new

system mean for me?‖

Well, to briefly explain the makeup of the new system. There are two parts to the new system. One is

Systems, Applications and Processes (SAP) and the other is the Portal. SAP will replace the current

HRMS system that the HSC uses to maintain and pay its staff, whilst the Portal will be a tool that all

employees will have access to. Employees will be able to use the Portal to view, edit and update their

personal data, apply for annual leave, apply for L&D courses, record their performance appraisals and

initiate any employment relations issues such as a grievance or an appeal.

The Portal will also be a mechanism for managers to manage processes and information at a local level.

This will mean that managers will be able to approve or reject annual leave and work-life balance

requests, contribute to maintaining the organisational unit/s they are responsible for and record absence

for their staff. There will be many other processes that the manager will have access to, such as

staffing reports/graphs/charts at their fingertips e.g. the % sickness absence for their staff etc. A lot of

the paper-based processes will be phased out or stopped completely upon the Portal going live.

The aim of this article to provide you with some information of what the Portal is capable of doing,

particularly from the Employee Self Service (ESS) perspective. In reading through this, you will see that

there will be new jargon that we will all have to get used to using e.g. Employee Self-Service (ESS)

and Manager Self-Service (MSS), Portal, SAP, Course Catalogue etc. Over the months of January

and February 2013, there will be awareness sessions on the Portal (ESS/MSS) for all staff to attend.

Dates will be issued very soon. There will be a requirement to supplement this awareness by accessing

eLearning courses to support you in using the Portal. It is very important that you do this. The sooner

you do this the more familiar you will become with the system. Uptake of the Learning will be monitored

by HR. There will be further information/guidance booklets that will be issued to supplement your

eLearning. These will be issued very early in the new year.

Further detail is available by following this link to the Intranet:

HRPTS ESS Overview

http://intranet.bso.hscni.net/pdf/HRPTS_-_ESS_Overview_Information_Booklet.pdf





Continued on next page



‘From little acorns mighty oaks grow’ Equality Event continued

Forthcoming Board Meeting

The next meeting of the BSO Board will take place on

Thursday 31st

January at 2:00pm in the BSO Boardroom,

2 Franklin Street, Belfast.

If you would like any further information or details of the agenda, please

contact Amanda Mills in the Chief Executive‘s Office.

Tel: (028) 9053 5580

Email: [email protected]

Documents

Investors in People · PDF fileLeadership Capacity‘ which is aimed at current Assistant/Co-Directors within Health ... Head of Clinical Systems for BSO Hugh Fullerton, ... Awareness