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Microsoft confidential – NDA discussion only

Katie Maertens2-138

Improving app health with crash analytics

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Importance of customer feedback.Desktop app reports.Drilling further with automation.New features.Windows Store reports.

Agenda

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Importance of customer feedback

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Customer feedback

Windows Error Reporting has existed since Windows XP.Feedback is received from millions of users.We want you to have access to the same information.

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Global impact

Understand your customer’s experience.

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Tapping into the data

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Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Product mapping tool

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Reports

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Visual Studio

Demo: CAB debugging

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Report API

Demo: Drilling further with automation

Leverage Power Pivot

Leverage Power Pivot

Leverage Power Pivot

Programmatic flow of Report API

Report list URL – gives you list of reports./ReportingService/ReportingService.svc/Reports

Feed list URL – gives you list of feeds for a report./ReportingService/ReportingService.svc/Reports/ReportName

Feed URL – gives you content of the feed./ReportingService/ReportingService.svc/Reports/ReportName/FeedName

Get report list code sample

    System.Collections.ArrayList reportNameArray = new System.Collections.ArrayList();    System.Net.HttpWebRequest request = (System.Net.HttpWebRequest)System.Net.WebRequest.Create(REPORT_LIST_URL);    request = GetAuthenticatedRequest(request, username, password);    System.IO.Stream response = request.GetResponse().GetResponseStream();    System.Xml.XmlDocument xDoc = new System.Xml.XmlDocument();    xDoc.Load(response);    System.Xml.XmlNodeList nodes = xDoc.SelectNodes(REPORT_XPATH);    foreach (System.Xml.XmlNode node in nodes)    {        reportNameArray.Add(node.InnerText);    }    return reportNameArray;

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New features

New features

Added offset per failure.Provided extra CAB metadata.Increased number of CABs available.Incorporated process information into CAB routing logic.Enabled filtering on common/shared components.

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Windows Store app reports

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Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Call to action

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Call to action

Leverage MSDN to access your data.Drive decisions with data.Map relevant files.Use automation to provide customization.

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Relevant sessions

Making your Windows Store apps more reliable (Session 3–136).

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Delivering reliable and stable products increases customer satisfaction.

Amaze your customers

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Evaluate this session

Scan this QR code to evaluate this session and be automatically entered in a drawing to win a prize!

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Thank you

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© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Appendix

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MSDN

Windows Dev Center

Windows Desktop Dev Center

Windows Hardware Dev Center

Windows Hardware and Desktop Dev Center Dashboard

Windows Store Dev Center

Windows Store Dev Center Dashboard

Windows Error Reporting Service Blog

Windows Store Blog

How Windows Error Reporting Collects and Classifies Reports

White Paper on the Report API for Automation

Resources

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Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

CAB debugging

Demo: Visual Studio

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Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Microsoft confidential – NDA discussion only

Drilling further with automation

Demo: Report API

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Automation API Code Sample

Automation White Paper

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