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Presented by
Cindy Walker and Jim Fillpot
RP Strengthening Student Success Conference
October 2014
Hope and MindsetChanging Institutional Culture to Improve
Student Success
Hope and Mindset at Chaffey
Why Hope and Mindset?
Research regarding the influence of hope on behavior and thinking
“Actionable”
Translation of these strategies in the entire culture
Timeliness
Addressing cognitive factors wasn’t enough
Does Hope Matter?
Hope is NOT…
Hope is NOT…
Hope is…
Hope is…
Hope is…
Hope is…
Hope =
mental willpower + waypower
From “Managing for High Hope” by C.R. Snyder, Ph.D. - #162 from R&D Innovator Volume 4, Number 6 June 1995
Data Collection Process
Over 10,000 individuals assessed annually
Approx. 88% - 93% of new students participate in assessment
Data captured at the point of assessment:
Student Demographic Data
Standardized Assessment Test Data
Educational Background Characteristics
Other Data Elements
Non-Cognitive Measures
Non-Cognitive Data Collected
Hope
Mindset
Self-Efficacy
Organization
Metacognitive Self-Regulation
Time and Study Environment
Help Seeking Behavior
Specific to Hope…
Three first-time, no prior college experience cohorts examined:
2011 (N = 611 students)
2012 (N = 3,257 students)
2013 (N = 3,250 students)
Three-year total – 7,118 students
Hope Scale Score Distribution
0
50
100
150
200
250
300
350
400
450
500
8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64
Nu
mb
er o
f S
tud
ents
Ass
esse
d
Hope Scale Total Score
mean = 53.76; median = 55.0; standard deviation = 6.58
High
Hope
Low
Hope
Average
Hope
Observed Hope Group Differences byStudent Demographic Characteristics
Examined Hope Group Membership by:
Gender
Race/Ethnicity
Age Range
Disability Status
Economically Disadvantaged Status
Observed Hope Group Differences byStudent Demographic Characteristics
No statistically significant differences but:
More likely to be high hope African American students Caucasian students
More likely to be low hope Asian students Hispanic students Students with Disabilities
Tracking of Performance Outcomes
First Semester Success and Retention Rates
Persistence (multiple semesters)
Unit Attainment (multiple unit thresholds)
Basic Skills Attainment
Completion of Transfer-Level Courses
Awards (Degrees and Certificates)
Transfer to 4-Year Institutions
First Semester Success RateF
irst
Sem
este
r S
ucc
ess
Rat
e 79.6
70.1 67.870.9
67.462.4
71.367.5
63.7
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .27
ES = .21
ES = .20
ES = .22
Fall-to-Spring Persistence RateFA
-to
-SP
Per
sist
ence
Rat
e
86.079.6
76.578.1 78.675.1
78.1 79.275.8
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .25
Fall-to-Spring-to-Fall Persistence RateFA
-to
-SP
-to
-FA
Per
sist
ence
Rat
e
70.0
60.6 61.2
69.9
60.457.6
68.0
60.056.4
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .22
ES = .29
ES = .28
ES = .22
ES = .23
FA-to-SP-to-FA-to-SP Persistence RateFA
-to
-SP
-to
-FA
-to
-SP
Per
sist
ence
Rat
e
61.0
51.6 52.9
62.2
51.046.8
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012
ES = .25
ES = .43
ES = .27
ES = .31
Unit Attainment – 12+ UnitsU
nit
Att
ain
men
t –
12+
Un
its
68.061.7 61.1
68.2
61.254.6
51.846.1
42.6
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .29
55.0
47.2 48.248.344.2
36.5
16.310.7
6.2
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .24
Unit Attainment – 24+ UnitsU
nit
Att
ain
men
t –
24+
Un
its
ES = .32
Unit Attainment – 30+ UnitsU
nit
Att
ain
men
t –
30+
Un
its
52.0
42.5 42.338.9
34.6
27.0
3.5 1.8 0.60.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .25
Unit Attainment – 45+ UnitsU
nit
Att
ain
men
t –
45+
Un
its
39.0
29.327.1
19.3
15.9
11.5
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
High Hope Average Hope Low Hope
2011 2012
ES = .24
ES = .21
ES = .20
Basic Skills Attainment - MathB
asic
Sk
ills
Att
ain
men
t -
Mat
h
30.0
23.5
11.8
19.6 19.7
16.5
11.2 11.49.6
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .45
ES = .36
Basic Skills Attainment – English & MathB
asic
Sk
ills
Att
ain
men
t –
En
glis
h &
Mat
h
14.0 14.3
7.1
11.4 11.6
7.6
4.0 4.0 4.4
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .22
ES = .22
Transfer Course Completion - EnglishT
ran
sfer
Co
urs
e C
om
ple
tio
n –
En
glis
h
52.0
38.5
28.2
34.6 33.1
23.1
16.2
11.5
6.2
0.0
10.0
20.0
30.0
40.0
50.0
60.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .25
ES = .49
ES = .32
ES = .28
ES = .21
ES = .22
Transfer Course Completion - MathT
ran
sfer
Co
urs
e C
om
ple
tio
n –
Mat
h 23.0
18.5
15.3
13.6 13.211.7
4.6 4.43.4
0.0
5.0
10.0
15.0
20.0
25.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .20
Transfer Course Completion – English & MathT
ran
sfer
Co
urs
e C
om
ple
tio
n –
En
glis
h &
Mat
h
23.0
15.5
12.9
11.0 10.8
7.6
1.9 1.50.6
0.0
5.0
10.0
15.0
20.0
25.0
High Hope Average Hope Low Hope
2011 2012 2013
ES = .26
Degree CompletionD
egre
e C
om
ple
tio
n
8.0
4.2
2.31.9
1.3 1.2
0.2 0.0 0.00.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
High Hope Average Hope Low Hope
2011 2012 2013
Changing the Institutional Culture
Hiring Process
Train all employee
groups
•Integrated Plan
•Policies
•Procedures
•Materials
Changing the Institutional Culture
Changing the Institutional Culture
Embedding
hope and
mindset in
programs
Outreach to
Students and
Campus-wide
Messaging
Changing the Institutional Culture
Actions I need to take soon
When/Where
1.
2.
Actions I need to take in the next few weeks
Reward
1.
2.
Actions I need to take in the next few months
1.
2.
Obstacle 1 : __________
Obstacle 2 : __________
Obstacle 3 : __________
Resources:
People:
Strategies:
Resources:
People:
Strategies:
Resources:
People:
Strategies:
SMART goal: ________________________
Handout created by Cindy Walker, 2012
Responding to Obstacles
Responding to Obstacles
Responding to Obstacles
My Hope/Mindset
• Learn to hear your low hope/fixed mindset scripts and reframe them in high hope/growth mindset ways.
• Demonstrate belief in your own capabilities
• Reflect on how you’ve overcome past obstacles
• Become aware of and develop your strengths
• Take on new challenges with a growth mindset
• Receive feedback thoughtfully
• Learn from mistakes/failures and find ways to make them opportunities for growth
• Other:
Classmates/Co-workers/Friends
•Be available and be an empathetic listener – redirect low hope/fixed mindset statements and attitudes towards high hope/growth mindset thinking.
•Model a high hope/growth mindset to others when starting projects, tasks, etc.
•Set challenging goals together
•Anticipate potential obstacles and plan pathways to overcome those potential obstacles together
•Share how you have overcome obstacles in an area the other person is struggling with
•Help others recall past experiences where they have overcome obstacles
•Other:
Becoming a Hopeful Leader
•Frame feedback and direction in constructive/positive ways and make it specific
•Find ways to praise and reward others for using appropriate strategies, processes, effort, and attitudes
•Coach others through the thinking process necessary to accomplish the task
•Demonstrate your belief in other people’s capabilities to complete tasks and achieve goals
•Other:
Changing Mindsets/Hope – Strategies
Be HOPEFUL! Strategies For Success
• Discover your passions, interests, strengths, and learning strategies
• Examine how you became good at something and apply those strategies to something you’re struggling to learn
Harness Your Strengths
• Predict possible difficulties or obstacles you might face and seek out tools, resources, and people who can help you overcome these potential obstacles.
• Think of alternate pathways to achieve your goal.
Overcome Obstacles
•Use planning tools, lists, etc. to help you keep track of and be prepared for due dates, tests, assignments, etc.
•Always keep your goals in mind. Consider ways that your classes and assignments can help you reach your goals.
Plan and Prioritize
•Approach learning with a growth mindset
•Remember that learning is a process – enjoy the journey
•Be prepared to work hard
•Learn as much as you can from mistakes
Embrace the Journey
•Track your own progress in your classes
•Look closely at graded work that your instructors hands back to you – make an effort to understand the feedback/grade
•Celebrate your successful completion of tasks, assignments, etc. and see them as one step closer to achieving your goals
Focus on your Progress
•Learn about and try new study/organizational strategies
•Find a mentor, tutor, or teacher to guide you in your journey
•Be creative and resourceful. Seek out solutions to any problems you might be facing.
•Use Chaffey’s resources to help you achieve your goals (Success Centers, SI, library, financial aid, Career Center, Counseling, health services, etc.)
Utilize Resources
• Find meaningful ways to celebrate your progress and achievement of your goals
• Keep going! Once you’ve reached a goal, set a new one.
Live Out Your Dreams