GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015€¦ · 1 charts asked questions global online payment methods: first half 2015 publication date: july 2015 page 2 general information

1

GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015 PUBLICATION DATE: JULY 2015

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE 13 CLIENTS I PAGE 14-15 FREQUENTLY ASKED QUESTIONS

PAGE 16 ORDER FORM I PAGE 17 TERMS AND CONDITIONS

2

2

PRODUCT DETAILS Title:

Type of Product:

Category:

Covered Regions:

Covered Countries:

Language:

Formats:

Number of Charts:

Global Online Payment Methods: First Half 2015

Market Report

Online Payment

Global, Asia-Pacific, Europe, Western Europe, Eastern Europe, Latin

America, Middle East & Africa

China, Japan, South Korea, Australia, India, Indonesia, Thailand, USA,

Canada, UK, Germany, France, Spain, Italy Netherlands, Sweden,

Russia, Turkey, Poland, Czech Republic, Brazil, Mexico, Argentina,

Colombia, Chile, Saudi Arabia, South Africa, Nigeria, Oman, Morocco,

Kenya

English

PDF & PowerPoint

124

PRICES* Single User License:

Site License:

Global Site License:

€ 1,950 (exc. VAT)

€ 2,925 (exc. VAT)

€ 3,900 (exc. VAT)

QUESTIONS

ANSWERED

IN THIS REPORT

What trends can be observed in the global online payment markets?

Which payment methods are preferred by online shoppers in various countries worldwide?

How does mobile payment user penetration differ between different regions?

Which important moves did some major market players make since the start of 2015?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

ADVANTAGES Maximum Objectivity

Reliable Sources

Up-To-Date Analysis

Boardroom-Ready PowerPoint Presentations

Guidance For Strategic Company Decisions

GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015

3

ONLINE PAYMENT ENVIRONMENTS WORLDWIDE REMAIN DYNAMIC

Around the world, the online and mobile payments environments remain dynamic. The

number of online payment users is growing rapidly in emerging markets, having reached over

300 million in China alone by the end of last year. The volume of online payments made

through third-party providers grew by almost one half in 2014. Mobile payments are

developing even more rapidly: in Nigeria, for example, mobile payment transactions grew

more than ten-fold. Another observed shift happening is the diminishing share of cash on

delivery in some emerging markets, as credit cards and alternative online payment methods

rise. For example, in Russia, 2014 was the first year that bank card overtook cash on delivery as

the payment method most used by online shoppers. Also, notable regulatory shifts are taking

place. For example, in Japan authorities have been considering a change in rules to enable

banks to compete better in the online payments market.

Competition among payment providers is also dynamic and fierce, with each of the

major players trying not to lag behind the others in their online and mobile payment offering

and innovation. Express checkout is a growing trend in the industry: American Express,

Amazon, Visa and PayPal have all recently launched or updated their speedy and seamless

checkout offerings. The battle of mobile wallets also continued in the first half of 2015, with

Apple Pay expanding from the USA to the UK, Samsung launching Samsung Pay in South Korea

and Google unveiling Android Pay.

Meanwhile, security remains a major concern both in online and mobile payments, with

close to half of the merchant respondents surveyed in early 2015 indicating increased

investment in payment and data security. With regard to mobile payments, over half of

shoppers worldwide expressed safety concerns about their personal information when using a

mobile payment app last year. Nevertheless, online and mobile payments are expected to

develop and grow further alongside B2C E-Commerce and M-Commerce.


4

MANAGEMENT SUMMARY

GLOBAL

Online and Mobile Payment Trends and News about Players, H1 2015

Overview of Alternative Online Payment Methods, H1 2015

Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015

Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014

Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014

Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan,

Australia, Spain, China, in % of Mobile Phone Users, 2014

Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan,

Australia, Spain, China, in % of Mobile Phone Users, 2014

Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA,

Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014

Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries

and Territories, 2014

ASIA-PACIFIC

3.1 CHINA


Online Payment Methods Used, in % of Online Payment Users, 2014

Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f

Breakdown of Third-Party Online Payment GMV, by Providers, in %, 2013 & 2014

Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012, December

2013 & December 2014

Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2012,

December 2013 & December 2014

Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f

3.2 JAPAN


Payment Methods Used in Online Shopping, in % of Online Shoppers, January 2015

3.3 SOUTH KOREA


Payment Methods Used in Online Shopping, in % of Online Shoppers, September 2014

Awareness and Usage of Mobile Payment Services, in % of Smartphone Users, March 2015


1

2

3

TABLE OF CONTENTS (1 OF 6)

5

5

ASIA-PACIFIC (cont.)

3.4 AUSTRALIA

Selected Payment Methods Used in Financial Transactions, incl. BPAY and Online Banking, in % of Adults,

2008, 2011, 2014

Breakdown of Awareness and Usage of Mobile Payments, in % of Smartphone Users, February 2015

3.5 INDIA


Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2014

Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile, FY 2013-

2014 & FY 2014-2015

3.6 INDONESIA

Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014

3.7 THAILAND

Value and Volume of Online Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 –

2014

Value and Volume of Mobile Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 –

2014

NORTH AMERICA

4.1 USA


Breakdown of Most Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014

Companies Most Trusted with Payment and Personal Information, in % of Online Shoppers, October 2014

Share of Adults Who Used Mobile Payment, in %, 2013 & 2014

Types of Mobile Payments Conducted In-Store, in % of Mobile Payment Users, 2014

Payment Methods Used When Conducting Mobile Payments, in % of Respondents, 2014

Mobile Payment Services Used, in % of Respondents, 2014

Current/Intended Use of Smartphone Wallet Apps, by Brands, in % of Internet Users who Already Use/May

Use a Wallet App, November 2014

Planned Use of Mobile Payment Apps, by Apple Pay and PayPal, in % of Current/Future Mobile Payment App

Users, June 2014, September 2014, December 2014 & March 2015

4

GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015 TABLE OF CONTENTS (2 OF 6)

3

6

6

NORTH AMERICA (cont.)

4.2 CANADA

Breakdown of Most Used Payment Methods in Online Shopping, in % of Online Shoppers, April 2015

Interest in Payment-Related Mobile Features, by High Interest and Low Interest, in % of Respondents, April

2015

Use of Alternative Payment Methods, incl. Online and Mobile, by Gender and Age, in % of Respondents,

2013

EUROPE

5.1 WESTERN EUROPE

5.1.1 UK


Breakdown of Online Card Spending, by Credit and Debit Cards, in GBP billion, 2010 - 2014

Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age

Groups, February 2015

Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone,

Q1 2015

5.1.2 GERMANY


Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014

Breakdown of Interactive Retail Sales by Payment Methods, in EUR billion and in %, 2013 & 2014

Breakdown of Awareness and Usage of Mobile Payments, by Payment Type, in % of Respondents, 2014

5.1.3 FRANCE

Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 & H1 2015

Value of Online Bank Card Payment Transactions, in EUR billion, 2013 & 2014

5.1.4 SPAIN

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014

Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014

GLOBAL ONLINE PAYMENT METHODS: FIRTS HALF 2015 TABLE OF CONTENTS (3 OF 6)

4

5

7

7

EUROPE (cont.)

5.1.5 ITALY

Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2015f

Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 &

2014

5.1.6 NETHERLANDS

Breakdown of Online Purchases by Payment Method, in %, 2014

5.1.7 SWEDEN

Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014

5.2 EASTERN EUROPE

5.2.1 RUSSIA


Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 - 2014

Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of

Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %,

2014

5.2.2 TURKEY

Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY million, Q1

2012 - Q1 2015

Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million,

Q1 2012 - Q1 2015

5.2.3 POLAND


Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone,

October 2014

5.2.4 CZECH REPUBLIC

Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2014

5


8

8

LATIN AMERICA

6.1 LATIN AMERICA (REGIONAL)

Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, by Selected

Countries, 2013 & 2014

Payment Methods Most Used in Online Shopping, by Selected Countries and Total, in % of Online

Shoppers, 2014

Motivation to Choose a Particular Payment Method in for Using in Online Shopping the Most, in % of

Online Shoppers Using This Method, 2014

Share of Favorable Conversations about Mobile Payments in Social Media, by All Conversations and

Conversations about Safety and Security, in %, 2013 & 2014

6.2 BRAZIL


Breakdown of the Last Online Purchase by Payment Methods, in % of Online Shoppers, December 2014

Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014

Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013

6.3 MEXICO


Number of Online Payment Users, in millions and in % Year-on-Year Change, 2010 – 2014

Types of Products and Services Paid for Online, in % of Online Payment Users, 2010 - 2014

Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used,

in % of Online Shoppers, Q1 2015

Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used,

in % of Online Shoppers, Q1 2015

Payment Methods Offered by Online Retailers, in % of Online Retailers, Q1 2015

Available Security and Control Features on Online Retail Websites, in % of Online Retailers, Q1 2015

6.4 ARGENTINA

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 & 2014


6.5 COLOMBIA


6.6 CHILE



6

9

9

MIDDLE EAST & AFRICA

7.1 SAUDI ARABIA

Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e

7.2 SOUTH AFRICA

Share of Internet Users Not Shopping Online Due to Lack of Trust to Online Payment, in % of

Respondents, 2014

Share of Payments for Online Purchases Made via Mobile Phone, in %, 2014


7.3 NIGERIA

Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN

million, H2 2012 - H2 2014

7.4 OMAN

Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e

7.5 MOROCCO

Value and Number of B2C E-Commerce Transactions Made with Bank Cards Issued in Morocco, in MAD

million and in millions, 2011 - 2014

Share of Mobile Phone Users who Made a Purchase or Payment via Mobile Phone, in %, and Type of

Purchase or Payment Made via Mobile Phone, in %, November 2014

Breakdown of Payment Methods Used to Pay for a Purchase via Mobile, % of Mobile Phone Owners who

Made a Purchase or Payment via Mobile Phone, November 2014

7.6 KENYA


Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion,

Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2014


7

10


11

GENERAL METHODOLOGY OF OUR MARKET REPORTS

Our reports are compiled based on secondary market

research. Secondary research is information gathered from

previously published sources. Our reports are solely based on

information and data acquired from national and international

statistical offices, industry and trade associations, business

reports, business and company databases, journals, company

registries, news portals and many other reliable sources. By using

various sources we ensure maximum objectivity for all obtained

data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to

ensure validity and reliability.

The source of information and its release date are

provided on every chart. It is possible that the information

contained in one chart is derived from several sources. If this is

the case, all sources are mentioned on the chart.

Our reports include text charts, pie charts, bar charts,

rankings, line graphs and tables. Every chart contains an Action

Title, which summarizes the main idea/finding of the chart and a

Sub Title, which provides necessary information about the

country, the topic, units or measures of currency, and the

applicable time period(s) to which the data refers. With respect to

rankings, it is possible that the summation of all categories

amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Reports are comprised of the following elements, in the

following order: Cover page, preface, legal notice, methodology,

definitions, table of contents, management summary

(summarizing main information contained in each section of

report) and report content (divided into sections and chapters).

When available, we also include forecasts in our report content.

These forecasts are not our own; they are published by reliable

sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance

by using evaluative criteria such as sales figures.

If available, additional information about the data

collection, for example the time of survey and number of people

surveyed, is provided in the form of a note. In some cases, the

note (also) contains additional information needed to fully

understand the contents of the respective data.

When providing information about amounts of money,

local currencies are most often used. When referencing currency

values in the Action Title, the EUR values are also provided in

brackets. The conversions are always made using the average

currency exchange rate for the respective time period. Should the

currency figure be in the future, the average exchange rate of the

past 12 months is used.

The reports include mainly data from the last 12 months

prior to the date of report publication. Exact publication dates are

mentioned in every chart.

METHODOLOGY OF OUR GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015 REPORT

This report covers the global online payment market. It

takes into account a wide definition of online payment, including

payment methods used in E-Commerce and mobile payment,

such as remote and proximity payments.

All major countries are covered, though data availability

varied across the markets.

Countries are grouped by regions, with regions

presented in the descending order of B2C E-Commerce sales.

Within each region, the countries are also ranked by B2C E-

Commerce sales. Besides country and regional data, information

about global development is also included.

Depending on data availability, the following types of

market information are included: the most used payment

methods used by online shoppers, number and volume of online

and mobile payment transactions, information about online and

mobile payment users. Not all the mentioned types of information

are available for each of the covered countries. For the leading

country or countries in each region or sub-region, also online and

mobile payment trends and news about major players, such as

payment providers, banks and retailers are presented.

The report includes data mostly published within the first

six months of the year of publication. The exact date of publication

of the source is stated on each chart. The time period which the

data refers to differs by source.


12

UPCOMING RELATED REPORTS

Company Profiles of 10 Leading Online Payment Service Providers 2015 July 2015 € 2,950

Global Online Payment Methods: Full Year 2014 March 2015 € 3,950

Asia-Pacific Online Payment Methods: Full Year 2014 March 2015 € 950

Europe Online Payment Methods: Full Year 2014 March 2015 € 1,950

North America Online Payment Methods: Full Year 2014 March 2015 € 950

Latin America Online Payment Methods: Full Year 2014 March 2015 € 950

Top 8 Global B2C E-Commerce Country Sales Forecasts: 2015 to 2018 July 2015 € 2,950

Global B2C E-Commerce & Online Payment Market 2014 October 2014 € 5,950

Global B2C E-Commerce Market 2014 October 2014 € 4,950

Global M-Commerce 2015: Smartphones & Tablets March 2015 € 1,950

REPORT

PUBLICATION

DATE

PRICE*

Europe Online Payment Methods: First Half 2015 August 2015 € 750

Asia-Pacific Online Payment Methods: First Half 2015 August 2015 € 750

Global Mobile Payment Methods: Fist Half 2015 August 2015 € 950

Global Alternative Online Payment Methods: Fist Half 2015 August 2015 € 950


13

14

15

16

17

Documents

GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015€¦ · 1 charts asked questions global online payment methods: first half 2015 publication date: july 2015 page 2 general information