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A New Era of Collaboration and Storytelling with Data Geoff McGhee Gartner Business Intelligence Summit, Los Angeles May 3, 2011 Enlightenment 2.0

Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

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Page 1: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

A New Era of Collaboration and Storytelling with Data

Geoff McGheeGartner Business Intelligence Summit, Los AngelesMay 3, 2011

Enlightenment 2.0

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http://www.stanford.edu/group/toolingup/rplviz/

Visualizing the Enlightenment

“Mapping the Republic of Letters,” Stanford University (2009)

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http://www.stanford.edu/group/toolingup/rplviz/

Visualizing the Enlightenment

“Mapping the Republic of Letters,” Stanford University (2009)

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• Great age of inquiry and discovery, from roughly 1680 to 1820

• Triumph of evidence based, empirical reasoning

• Collaboration and communication across borders, disciplines

• Self-sustaining/accelerating as insight begets more insight

Enlightenment 1.0What Was the Age of Enlightenment?

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“Mankind’s final coming of age, the emancipation of the human consciousness from an immature state of ignorance and error.”

– Immanuel Kant

Enlightenment 1.0

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• Development of scientific method

• Aftermath of blockbuster discoveries, from Galileo to Isaac Newton

• Exploration of the world

• Growth of American colonies, path to independence and self determination

• End of Thirty Years’ War

Origins of the Enlightenment

Enlightenment 1.0What Was the Age of Enlightenment?

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Interaction Across DisciplinesPhilosophers, essayists, botanists, mathematicians, economists, composers grappling individually – and together – with revolutionary ideas, inventions and movements.

Enlightenment 1.0What Was the Age of Enlightenment?

John Locke

Thomas Paine

Adam Smith

Thomas Jefferson

Jean-Jacques Rousseau Benjamin Franklin

Voltaire Carl Linnaeus

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What about today?

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• Explosion of electronic data collection and storage

• Moore’s law: increasingly powerful processors, including GPUs

• Digitization of media (photos, music, books...)

• Remote sensors, RFID tags, POS systems

• Cheap storage

• Data formats (XML, JSON, RDF… ), APIs

• Social media, open source, crowdsourcing

Conditions for a “Second Enlightenment”

Enlightenment 2.0?

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• Finding meaning in a flood of dataEstimated 5 exabytes a day… in 2003!

• Increasing velocity of decision-making, advent of real-time (or close) data

• Responsible use of powerful information technology: smartphone tracking, facial recognition, other data collection methods

• Government, business and individuals rethinking long-held habits in light of new, actionable information

Enlightenment 2.0?

Challenges of the 21st Century

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“We are confronted today with insurmountable opportunities.”

– Walt Kelly, Pogo

Enlightenment 2.0?

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Enlightenment 1.0

Coffee houses as gathering places

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Enlightenment 2.0?

“Laptopistan”

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Physicist, Inventor of the Hypertext ProtocolTim Berners-Lee

• Envisioned the World Wide Web as a tool for sharing data

• Published influential article, “the semantic web,” in 2001

• End result of a “semantic web” – machine-readable documents, all the web’s content as (or convertible into) structured data

Enlightenment 2.0?Heroes of a Second EnlightenmentData Journalism“Programmer Journalists”

Rise of programmer-journalists who “know their CSV

from their RDF, can throw together some quick

MySQL queries for a PHP or Python output … and

discover the story lurking in datasets released by

governments, local authorities, agencies, or any

combination of them – even across national

borders.”

“Journalists need to be data-savvy. It used to be that you would get stories by chatting to people in bars...”

“But now it's also going to be about poring over data and equipping yourself with the tools to analyse it and picking out what's interesting. And keeping it in perspective, helping people out by really seeing where it all fits together, and what's going on in the country.” – Tim Berners-Lee, Nov. 2010

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Computer Scientists, Data Visualization PioneersBen Shneiderman, Jock Mackinlay

Developed science of human-computer interaction, built on principles of information graphics going back to 1700s and early works of Charles Minard, Edward Playfair.

Also adapted rules from Jacques Bertin’s “semiology of graphics,” left, to computer visualization

Heroes of a Second EnlightenmentEnlightenment 2.0?

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Programmers, ArtistsBen Fry and Casey Reas

• Developed Processing, Java-based tool for authoring generative art and data visualizations

• Popular with computer scientists AND artists

• Instrumental in making visualization sexy

Heroes of a Second EnlightenmentEnlightenment 2.0?

Processing.org

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Chief Economist, GoogleHal Varian

“I keep saying the sexy job in the next ten years will be statisticians…. The ability to take data - to be able to understand it, to process it, to extract value from it, to visualize it, to communicate it’s going to be a hugely important skill in the next decades.”

– Interview with McKinsey Quarterly

Heroes of a Second EnlightenmentEnlightenment 2.0?

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Public Health ResearcherHans Rosling

Heroes of a Second EnlightenmentEnlightenment 2.0?

The Joy of Stats on BBC Television

• Known for exuberant TED Talks on human development statistics over time

• Model for narrative data storytelling with heart – Jacques Cousteau of data?

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160-Year-Old Newspaper CompanyThe New York Times

• Using visualization for news

• Tapping into academic and scientific literature

• Developing new gold standard for narrative vis

Enlightenment 2.0?Heroes of a Second Enlightenment

How Different Groups Spend Their Day (2009)

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The Unknown Coder

Heroes of a Second EnlightenmentEnlightenment 2.0?

• People who contribute countless hours to open source projects from Open Street Maps to Wikipedia to Linux OS to… to…

• Hackers and tinkerers who develop and share tools to make high-end data processing and visualization possible for little or no cost

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What Does This Enlightenment Look Like?

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Everyday Use of Data to Make DecisionsEnlightenment 2.0?

Maps, GPS with live traffic

Donation Dashboard

Farecast search results

Greatschools.org

Zillow, Trulia, real estate search engines

SF Park

= We’re learning things that used to be unknown, unknowable or impractical to know.

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Google N-Grams Baby Name Voyager

… and new insights about the past.

Gapminder: Human Development Over Time Immigration Explorer

Enlightenment 2.0?

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Enlightenment 2.0?

Mapping, Text Mining Texas Newpaper Archives “Personal Annual Report”

Data Vis For, and By Everyone

LinkedIn Maps Assessing NFL Draft Picks Through their Words

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The Challenge of Data

We are mining information to find insights and make decisions... But how do we do this at such a large scale? As individuals? As companies?

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• Bypass language centers, go direct to the visual cortex

• Leverage ability to recognize patterns, visual sense-making

• Powerful graphics chips enable animation, live data processing possible

The Promise of Data Visualization

Using the Eye-Brain Connection

Map of New Brainland by Unit Seven via Flickr

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http://flightpatterns.com

The Promise of Data Visualization

“Flight Patterns,” Aaron Koblin (2005)

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http://hint.fm/projects/flickr/

“Flickr Flow,” Fernanda Viégas and Martin Wattenberg (2009)

The Promise of Data Visualization

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http://blog.blprnt.com/blog/blprnt/goodmorning

“Good Morning,” Jer Thorp (2009)

The Promise of Data Visualization

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The Challenge of Data Visualization

“God Mode” visualizations keep the data at arm’s length. Why? Production time, technology used to produce them.

How do we get closer? How do we provide texture and story?

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Journey of Discovery

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Study Year at Stanford

2009-2010 John S. Knight Journalism Fellowship

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Study Year at Stanford

2009-2010 John S. Knight Journalism Fellowship

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20-odd people in journalism, academia, research and art

Interviews About Data Visualization

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Podcast Available on iTunes

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Video Documentary

How are journalists using data vis?Question:

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“Amanda studied stats in college and she's brought both a little bit more of a focus on data to the department and also just sort of an amazing ability to process data.”

New Players

Data Visualization in Journalism

Budget Forecasts, Compared with Reality (2009)

All of Inflation’s Little Parts (2009)

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“We have some open positions right now, and I would love for those positions to be geared towards somebody that had that skill set: ‘Here’s what the data is and the story is, here’s how we’d want to shape the story based on this data.’”

Re-tooling

Data Visualization in Journalism

Seeds of Recovery (2008)

Stimulus Tracker (2008)

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Re-tooling

“We've changed the focus of our team to concentrate more on database journalism.”

Data Visualization in Journalism

Traffic Deaths (2009)

Afghan Casualty Tracker (2008)

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Collaboration

“What you see is this incredibly fluid flow of ideas, and to me that’s really what's exciting. Maybe 15 years ago, there were these very distinct silos and people in completely different fields had no idea–everyone was working toward the same thing but today there's starting to fuse, it’s fun, it’s competitive, well look around all the time, where’s the next amazing thing going to come from?”

Data Visualization in Journalism

Map of the Market (1998)

Timeflow, an analytical timeline for journalists (2010)

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Enlightenment?

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Journalism/Communications

Humanities

ComputerScience/

HCI

Natural Sciences/Engineering

Social Sciences

Collaborations

Bill Lane CenterFor the American West

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“People come up to me all the time and ask, what’s with this data visualization thing?”

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• Follow these three blogs (via RSS, email, Flipboard etc), you’ll catch virtually everything interesting that comes along

• Cover visualization for news, science, marketing, art

Cross-Disciplinary CommunicationVis Blogs: The Virtual Water Cooler

Infosthetics.com Visual Complexity Flowing Data

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Excitement

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Visualization as a Medium?

“I think that there's a sense that data is something more like a medium, and something that can be used to tell stories, and to do all of the things that a medium can do, to delight and inspire...”

“I think that there's a sense that data is something more like a medium, and something that can be used to tell stories, and to do all of the things that a medium can do, to delight and inspire...”

Visualization as a Communication Medium?

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Communication Medium?

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How do we tell stories with data?

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How do we approach data in an enlightened way?

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Data StorytellingFrom Discovery to Communication

Discovery/Acquisition Analysis Visualization

Traditional Approach

Enterprise DBSpreadsheetExternal Source

Office Productivity AppSPSS...

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Data StorytellingFrom Discovery to Communication

Discovery/Acquisition

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication

“Enlightened” Approach

Enterprise DBSpreadsheetExternal Source

Google RefineData Wrangler

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

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Data StorytellingFrom Discovery to Communication

Discovery/Acquisition

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication

“Enlightened” Approach

Enterprise DBSpreadsheetExternal Source

Google RefineData Wrangler

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

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Data StorytellingFrom Discovery to Communication

Discovery/Acquisition

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication

“Enlightened” Approach

Enterprise DBSpreadsheetExternal Source

Google RefineData Wrangler

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

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Data StorytellingFrom Discovery to Communication

Discovery/Acquisition

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication

“Enlightened” Approach

Enterprise DBSpreadsheetExternal Source

Google RefineData Wrangler

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

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Data StorytellingFrom Discovery to Communication

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication

“Enlightened” Approach

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

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Data StorytellingFrom Discovery to Communication

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication Feedback CollectiveExploration

“Enlightened” Approach

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

User Testing Comment Threads

Save state/BookmarkIn-Context CommentsSharing

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Data StorytellingFrom Discovery to Communication

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication Feedback CollectiveExploration

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

User Testing Comment Threads

Save state/BookmarkIn-Context CommentsSharing

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Data StorytellingFrom Discovery to Communication

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication Feedback CollectiveExploration

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

User Testing Comment Threads

Save state/BookmarkIn-Context CommentsShare

Use of proven methods of user engagement and storytelling

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Data StorytellingFrom Discovery to Communication

The Traditional ApproachHand-waving and Powerpoint

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The Enlightened Approach

Data StorytellingFrom Discovery to Communication

Takes advantage of proven models of narrative storytelling and user engagement.

The Traditional ApproachHand-waving and Powerpoint

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“We are very interested in how visualizations are being taken up in mass media, particularly in journalism, so we simply collected as many examples of that as we could.”

Data StorytellingStory Formats: Learning BestPractices

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Fig. 7. Design space analysis of narrative visualization. Columns indicate recurring design elements and selected regions highlight patterns in the data. Region (1) shows clusters of orderingstrategies that correspond to distinct genres of visual narration. Region (2) highlights the consistency of interactive designs used by visualizations. Region (3) shows the under-utilization of strategiesto engage the user in the interactive functionality. Region (4) shows the under-utilization of common storytelling techniques across narrative visualizations.

Segal and Heer, 2010

Data StorytellingAnalysis of Visin Media

Page 81: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Data Storytelling

Page 82: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

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Fig. 7. Design space analysis of narrative visualization. Columns indicate recurring design elements and selected regions highlight patterns in the data. Region (1) shows clusters of orderingstrategies that correspond to distinct genres of visual narration. Region (2) highlights the consistency of interactive designs used by visualizations. Region (3) shows the under-utilization of strategiesto engage the user in the interactive functionality. Region (4) shows the under-utilization of common storytelling techniques across narrative visualizations.

Data StorytellingAnalysis of Visin Media

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Segal and Heer, 2010

vis.stanford.edu/papers/narrative

Data StorytellingAnalysis of Visin Media

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Sources of Inspiration:Comic Books

MoviesVideo Games

The Enlightened OrganizationTakes advantage of proven models of narrative storytelling and user engagement.

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The “Science Fair Poster”Using Space to Lay Out Regions; Directional Reading

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The “Science Fair Poster”Using Space to Lay Out Regions; Directional Reading

“Stimulating Default View”

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The “Martini Glass” Linear Narrative Followed by Individual Exploration

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The “Martini Glass” Linear Narrative Followed by Individual Exploration

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The “Martini Glass” Linear Narrative Followed by Individual Exploration

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The “Martini Glass”Linear Narrative Followed by Individual Exploration

First read: narrative

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The “Martini Glass”Linear Narrative Followed by Individual Exploration

First read: narrativeSecond read: reference

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The “Data Slide Show”Linear Narrative With Interaction Within Each Frame

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The “Data Slide Show”Or just a series of annotated, sequenced charts

Search All NYTimes.com

Public workers make more …Surveys by the Bureau of EconomicAnalysis show that public workers’annual compensation — salary plusbenefits — is higher on average thanprivate sector workers, and they suggestthat the gap is growing.

… especially when figured per hourof work.Public workers also put in significantlyfewer hours per week. According to theBureau of Labor Statistics, theircompensation per hour is muchhigher.

Most of the advantage is in benefits.They cost state and local governments$14 an hour on average, about 70percent more than private employerspay for their workers.

But comparisons are tricky …Economists point out that governmentwork tends to be in highly skilledcategories, so it is misleading tocompare the groups as a whole.

Published: March 6, 2011

Are State and Local Government Employees Paid Too Much?It’s not an easy question to answer for a number of reasons. Here’s a primer on the issue.

Welcome, gmcghee Log Out Help TimesPeopleHOME PAGE TODAY'S PAPER VIDEO MOST POPULAR TIMES TOPICS

U.S.WORLD U.S. N.Y. / REGION BUSINESS TECHNOLOGY SCIENCE HEALTH SPORTS OPINION ARTS STYLE TRAVEL JOBS REAL ESTATE AUTOS

POLITICS EDUCATION BAY AREA CHICAGO TEXAS

Page 94: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Search All NYTimes.com

Public workers make more …Surveys by the Bureau of EconomicAnalysis show that public workers’annual compensation — salary plusbenefits — is higher on average thanprivate sector workers, and they suggestthat the gap is growing.

… especially when figured per hourof work.Public workers also put in significantlyfewer hours per week. According to theBureau of Labor Statistics, theircompensation per hour is muchhigher.

Most of the advantage is in benefits.They cost state and local governments$14 an hour on average, about 70percent more than private employerspay for their workers.

But comparisons are tricky …Economists point out that governmentwork tends to be in highly skilledcategories, so it is misleading tocompare the groups as a whole.

Published: March 6, 2011

Are State and Local Government Employees Paid Too Much?It’s not an easy question to answer for a number of reasons. Here’s a primer on the issue.

Welcome, gmcghee Log Out Help TimesPeopleHOME PAGE TODAY'S PAPER VIDEO MOST POPULAR TIMES TOPICS

U.S.WORLD U.S. N.Y. / REGION BUSINESS TECHNOLOGY SCIENCE HEALTH SPORTS OPINION ARTS STYLE TRAVEL JOBS REAL ESTATE AUTOS

POLITICS EDUCATION BAY AREA CHICAGO TEXAS

The “Data Slide Show”Or just a series of annotated, sequenced charts

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Wide-Angle View; Presents Links to Selected Closer Views

The “Drill-Down Story” Wide-Angle View; Presents Links to Selected Closer Views

Page 96: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Wide-Angle View; Presents Links to Selected Closer Views

The “Drill-Down Story” Wide-Angle View; Presents Links to Selected Closer Views

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Find yourself in the data

The “Drill-Down Story” Wide-Angle View; Presents Links to Selected Closer Views

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The “Drill-Down Story” Wide-Angle View; Presents Links to Selected Closer Views

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Linear Narratives Using Motion Graphics, Voiceover“Videographics”

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Could be as simple as a screencast“Videographics”

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Data StorytellingEngaging the Audience

The Traditional ApproachViews interactive media as a one-way avenueto present its message

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The Enlightened Approach

Data StorytellingEngaging the Audience

Adds a social component to allow users to return feedback and participate in discovery

The Traditional ApproachViews interactive media as a one-way avenueto present its message

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Data StorytellingGoing Social

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication Feedback CollectiveExploration

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

User Testing Comment Threads

Save state/BookmarkIn-Context CommentsSharing

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Data StorytellingGoing Social

Cleaning/“Munging”

Analysis/ExploratoryVisualization

Iteration Publication Feedback CollectiveExploration

TableauSpotfireMS OfficeGephiCognosFusion TablesR

Static Image orInteractive app:FlashProcessingHTML5

User Testing Comment Threads

Save state/BookmarkIn-Context CommentsSharing

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Data StorytellingGoing Social: Linked Comment Thread

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Data StorytellingGoing Social: Twitter/Facebook Integration with Saved State

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Data StorytellingGoing Social: Annotation

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Data StorytellingGoing Social: Prediction

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Data StorytellingGoing Social: Prediction

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Public Posture in a Two-Way World?

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• Publish reports as static charts and tables

• Lock down internal metrics, reports

• Limit distribution within company

Traditional ApproachAggressively protect proprietary data

Data and the Public Sphere

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• Create public spaces for conversations about data related to your industry, even vis tools

• Promote data vis “competitions” around issues important to your customers

• Release some company information, reports as structured data, or through API

• Rigorously scrub public data to anonymize,protect sensitive information

Enlightened ApproachJudicious Sharing and Publication

Data and the Public Sphere

ManyEyes by IBM/Cognos

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http://visualizing.org

Data and the Public Sphere: Creating Community

“Visualizing.org” by General Electric and Seed Media Group

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http://visualizing.org

“Visualizing.org” by General Electric and Seed Media Group

Data and the Public Sphere: Competitions

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http://www.wnyc.org/shows/bl/census/

“Map Your Moves” by WNYC Public Radio

Data and the Public Sphere: Competitions

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http://www.nytimes.com/interactive/2010/01/10/nyregion/20100110-netflix-map.html

Data and the Public Sphere: Peeks/Leaks

“A Peek into Netflix Queues,” The New York Times (2010)

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The Alternative?

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• Need to follow Twitter, Facebook, other social media to know how people are reacting to your products and services

• Growing list of companies doing real-time analysis with sophisticated natural language processing tools/ artificial intelligence: topic modeling, sentiment analysis...

Customer Mood Watch

Data and the Public SphereKeeping an Ear to the Ground

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http://clara.is

Data and the Public Sphere

Clara, Social Media Monitoring for Video Game Communities

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Data StorytellingEngaging the Audience

The Traditional ApproachTake existing presentation materials andhire a design firm to add “wow” factor

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The Enlightened Approach

Data StorytellingEngaging the Audience

Create data visualizations to explain performance, provide industry context, or engage customers in how they use their product.

Use best visual practices that leverage research on effectiveness of visual language through clarity and simplicity

The Traditional ApproachTake existing presentation materials andhire a design firm to add “wow” factor

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• Bertin’s rules for visual encodings: Length/height, position, color, area, symbol etc, in descending order of effectiveness

• Clean layout and design based in gestalt language of grouping, symbology

• Especially when introducing unfamiliar data

• Prominent key/legend on all graphics!

Importance of Good Fundamentals

Data StorytellingEngaging the Audience

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Data StorytellingSeek Out the Experts

Edward Tufte Stephen Few Connie Malamed

Best Guides for Visual Communication

Page 133: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Data StorytellingBut Have a Little Fun, Too

Article by Martin Wattenberg and Fernanda Viégas

Page 134: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Data StorytellingBut Have a Little Fun, Too

Article by Martin Wattenberg and Fernanda Viégas

“Graphs have become easier to read, though their minimalist uniformity sometimes feels like a library where all the books were written by Hemingway.”

Page 135: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Data StorytellingJoin the Conversation

Page 136: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Bring on the Debates!

Page 137: Enlightenment 2.0: A New Era of Collaboration and Storytelling with Data

Thanks!

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