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8/14/2019 Dessler Hrm 9ce Ch04
1/23
4-1
Human ResourcesPlanning
2005 Pearson Education Canada Inc., Toronto, Ontario 4-1
8/14/2019 Dessler Hrm 9ce Ch04
2/23
4-2 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-review human resources requirements to
ensure:-the necessary number of employees
-the necessary employee skills
to meet organizational goals
-review human resources requirements to
ensure:-the necessary number of employees
-the necessary employee skills
to meet organizational goals
8/14/2019 Dessler Hrm 9ce Ch04
3/23
4-3 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
Forecastdemand
Forecastdemand
Analyzesupply
Analyzesupply
Plan and implement
programs to balance
supply and demand
Plan and implement
programs to balance
supply and demand
8/14/2019 Dessler Hrm 9ce Ch04
4/23
4-4 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-achieve goals and objectives
-plan staffing and development activities
-achieve economies in hiring-make major labour market demands
-achieve goals and objectives
-plan staffing and development activities
-achieve economies in hiring-make major labour market demands
Importance of HR Planning (1 of 2)
8/14/2019 Dessler Hrm 9ce Ch04
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4-5 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-anticipate and avoid staff shortages/surpluses
-control/reduce labour costs
-utilize employee capabilities effectively
-establish employment equity goals/timetables
-anticipate and avoid staff shortages/surpluses
-control/reduce labour costs
-utilize employee capabilities effectively
-establish employment equity goals/timetables
Importance of HR Planning (2 of 2)
8/14/2019 Dessler Hrm 9ce Ch04
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4-6 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-vacant positions create costly inefficiencies-overtime hours at premium cost
-simultaneous layoffs and hiring
-mass layoffs requiring:-severance pay
-extended notice periods
-vacant positions create costly inefficiencies-overtime hours at premium cost
-simultaneous layoffs and hiring
-mass layoffs requiring:
-severance pay
-extended notice periods
Results of Inadequate HR Planning (1 of 3)
8/14/2019 Dessler Hrm 9ce Ch04
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4-7 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-ineffective training, development, career planning
-turnover of high performers
-problems with employment equity goals-inability to meet operational and strategic plans
-ineffective training, development, career planning
-turnover of high performers
-problems with employment equity goals-inability to meet operational and strategic plans
Results of Inadequate HR Planning (3 of 3)
8/14/2019 Dessler Hrm 9ce Ch04
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4-8 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
HR PlanningHR Planning Strategic PlanningStrategic Planning
-reciprocal and interdependent relationship
-environmental scanning critical for both
-reciprocal and interdependent relationship
-environmental scanning critical for both
8/14/2019 Dessler Hrm 9ce Ch04
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4-9 2005 Pearson Education Canada Inc., Toronto, Ontario
Human Resources Planning
-economic conditions-market and competitive trends
-government and legislative issues
-social concerns
-technological changes
-demographic trends
-economic conditions
-market and competitive trends
-government and legislative issues
-social concerns
-technological changes
-demographic trends
External Environmental Factors Monitored
8/14/2019 Dessler Hrm 9ce Ch04
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4-10 2005 Pearson Education Canada Inc., Toronto, Ontario
Elements of Effective HR
Planning
2. Forecast Future Internal/External Candidates (Supply)
1. Forecast Future HR Needs (Demand)
3. Implement Plans to Balance Supply and Demand
4. Monitor and Evaluate Results
8/14/2019 Dessler Hrm 9ce Ch04
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4-11 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HR Needs
(Demand)
Forecasting based on:
-demand for product/service-projected turnover
-quality and nature of employees
-decisions regarding product quality
-plans for technological change-plans to reduce headcount
-financial resources
Forecasting based on:
-demand for product/service
-projected turnover
-quality and nature of employees
-decisions regarding product quality
-plans for technological change-plans to reduce headcount
-financial resources
8/14/2019 Dessler Hrm 9ce Ch04
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4-12 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HR Needs
(Demand)
Trend analysis: review past employment levelsRatio analysis: ratio of business activity/employees
Scatter plot: graph of business activity/employees
Regression analysis: statistical relationshipbetween business activity and employees
Computerized forecasting techniques
Trend analysis: review past employment levelsRatio analysis: ratio of business activity/employees
Scatter plot: graph of business activity/employees
Regression analysis: statistical relationshipbetween business activity and employees
Computerized forecasting techniques
Quantitative Approaches
8/14/2019 Dessler Hrm 9ce Ch04
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4-13 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HR Needs
(Demand)
1. Nominal Group Technique
-experts meet face-to-face
-group discussion facilitates exchange of ideas
-possible subjectivity, group pressure
2. Delphi Technique-experts work independently
-wide range of views
-difficult to integrate diverse opinions
1. Nominal Group Technique
-experts meet face-to-face
-group discussion facilitates exchange of ideas
-possible subjectivity, group pressure
2. Delphi Technique-experts work independently
-wide range of views
-difficult to integrate diverse opinions
Qualitative Approaches
8/14/2019 Dessler Hrm 9ce Ch04
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4-14 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
manual or computerized records
used to identify internal candidates for transferor promotion
summary of each employees:
education
experience
interests
skills
manual or computerized records
used to identify internal candidates for transfer
or promotion
summary of each employees:
education
experience interests
skills
Skills Inventories
8/14/2019 Dessler Hrm 9ce Ch04
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4-15 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
summary of each management employees:
background qualifications interests skills managerial responsibilities duties in current/previous positions management training
summary of each management employees:
background qualifications interests skills
managerial responsibilities duties in current/previous positions management training
Management Inventories
8/14/2019 Dessler Hrm 9ce Ch04
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4-16 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HR
Supply
visual representations of likely internalreplacement employees for each position
data on each candidate includes:
age
present performance rating
promotability status
visual representations of likely internalreplacement employees for each position
data on each candidate includes:
age
present performance rating
promotability status
Replacement Charts
8/14/2019 Dessler Hrm 9ce Ch04
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4-17 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
lists of likely internal replacement employees
for each position data on each candidate includes:
relative strengths and weaknesses current position
performance promotability age experience
lists of likely internal replacement employees
for each position
data on each candidate includes: relative strengths and weaknesses current position performance promotability age experience
Replacement Summaries
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4-18 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
Formal educationIndustry experience
Work experience
Product/serviceknowledge
Training courses
Formal educationIndustry experience
Work experience
Product/serviceknowledge
Training courses
Language skillsRelocation
limitations
Career interestsPerformance ratings
Language skillsRelocation
limitations
Career interestsPerformance ratings
Computerized Skills Inventory
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4-19 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
analyze demand for managers/professionals
audit existing executives, project future supply
individual career planning/career counseling
accelerated promotions
performance-related training and development
planned strategic recruitment
analyze demand for managers/professionals
audit existing executives, project future supply
individual career planning/career counseling
accelerated promotions
performance-related training and development
planned strategic recruitment
Succession Planning
8/14/2019 Dessler Hrm 9ce Ch04
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4-20 2005 Pearson Education Canada Inc., Toronto, Ontario
Forecasting Future HRSupply
general economic conditions
national labour market conditions
local labour market conditions
occupational market conditions
general economic conditions
national labour market conditions
local labour market conditions
occupational market conditions
Forecasting Supply of External Candidates
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4-21 2005 Pearson Education Canada Inc., Toronto, Ontario
Balancing Supply and
DemandDealing with a Labour Surplus
hiring freeze
attrition buy-out and early retirement programs
reducing hours (job sharing, reduced
workweek, part-time work, work sharing)
internal transfers
layoffs (reverse seniority or juniority)
termination with outplacement assistance
hiring freeze
attrition buy-out and early retirement programs
reducing hours (job sharing, reduced
workweek, part-time work, work sharing)
internal transfers
layoffs (reverse seniority or juniority)
termination with outplacement assistance
8/14/2019 Dessler Hrm 9ce Ch04
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4-22 2005 Pearson Education Canada Inc., Toronto, Ontario
Balancing Supply and
DemandDealing with a Labour Shortage
overtime hiring temporary employees
subcontracting work
external recruitment transfers
promotions
overtime hiring temporary employees
subcontracting work
external recruitment
transfers
promotions
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4-23 2005 Pearson Education Canada Inc., Toronto, Ontario
HRP Evaluation
Actual internal mobility flow vs. career plansActual internal mobility flow vs. career plans
Internal mobility flow vs. turnoverInternal mobility flow vs. turnover
Employment equity achievements vs. goalsEmployment equity achievements vs. goals
Ratio of internal placement to external hiringRatio of internal placement to external hiring
Actual staffing levels vs. staffing requirementsActual staffing levels vs. staffing requirements
Specific Criteria Assessed