Dessler Hrm 9ce Ch04

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    Human ResourcesPlanning

    2005 Pearson Education Canada Inc., Toronto, Ontario 4-1

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    Human Resources Planning

    -review human resources requirements to

    ensure:-the necessary number of employees

    -the necessary employee skills

    to meet organizational goals

    -review human resources requirements to

    ensure:-the necessary number of employees

    -the necessary employee skills

    to meet organizational goals

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    Human Resources Planning

    Forecastdemand

    Forecastdemand

    Analyzesupply

    Analyzesupply

    Plan and implement

    programs to balance

    supply and demand

    Plan and implement

    programs to balance

    supply and demand

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    Human Resources Planning

    -achieve goals and objectives

    -plan staffing and development activities

    -achieve economies in hiring-make major labour market demands

    -achieve goals and objectives

    -plan staffing and development activities

    -achieve economies in hiring-make major labour market demands

    Importance of HR Planning (1 of 2)

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    Human Resources Planning

    -anticipate and avoid staff shortages/surpluses

    -control/reduce labour costs

    -utilize employee capabilities effectively

    -establish employment equity goals/timetables

    -anticipate and avoid staff shortages/surpluses

    -control/reduce labour costs

    -utilize employee capabilities effectively

    -establish employment equity goals/timetables

    Importance of HR Planning (2 of 2)

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    Human Resources Planning

    -vacant positions create costly inefficiencies-overtime hours at premium cost

    -simultaneous layoffs and hiring

    -mass layoffs requiring:-severance pay

    -extended notice periods

    -vacant positions create costly inefficiencies-overtime hours at premium cost

    -simultaneous layoffs and hiring

    -mass layoffs requiring:

    -severance pay

    -extended notice periods

    Results of Inadequate HR Planning (1 of 3)

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    Human Resources Planning

    -ineffective training, development, career planning

    -turnover of high performers

    -problems with employment equity goals-inability to meet operational and strategic plans

    -ineffective training, development, career planning

    -turnover of high performers

    -problems with employment equity goals-inability to meet operational and strategic plans

    Results of Inadequate HR Planning (3 of 3)

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    Human Resources Planning

    HR PlanningHR Planning Strategic PlanningStrategic Planning

    -reciprocal and interdependent relationship

    -environmental scanning critical for both

    -reciprocal and interdependent relationship

    -environmental scanning critical for both

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    Human Resources Planning

    -economic conditions-market and competitive trends

    -government and legislative issues

    -social concerns

    -technological changes

    -demographic trends

    -economic conditions

    -market and competitive trends

    -government and legislative issues

    -social concerns

    -technological changes

    -demographic trends

    External Environmental Factors Monitored

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    Elements of Effective HR

    Planning

    2. Forecast Future Internal/External Candidates (Supply)

    1. Forecast Future HR Needs (Demand)

    3. Implement Plans to Balance Supply and Demand

    4. Monitor and Evaluate Results

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    Forecasting Future HR Needs

    (Demand)

    Forecasting based on:

    -demand for product/service-projected turnover

    -quality and nature of employees

    -decisions regarding product quality

    -plans for technological change-plans to reduce headcount

    -financial resources

    Forecasting based on:

    -demand for product/service

    -projected turnover

    -quality and nature of employees

    -decisions regarding product quality

    -plans for technological change-plans to reduce headcount

    -financial resources

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    Forecasting Future HR Needs

    (Demand)

    Trend analysis: review past employment levelsRatio analysis: ratio of business activity/employees

    Scatter plot: graph of business activity/employees

    Regression analysis: statistical relationshipbetween business activity and employees

    Computerized forecasting techniques

    Trend analysis: review past employment levelsRatio analysis: ratio of business activity/employees

    Scatter plot: graph of business activity/employees

    Regression analysis: statistical relationshipbetween business activity and employees

    Computerized forecasting techniques

    Quantitative Approaches

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    Forecasting Future HR Needs

    (Demand)

    1. Nominal Group Technique

    -experts meet face-to-face

    -group discussion facilitates exchange of ideas

    -possible subjectivity, group pressure

    2. Delphi Technique-experts work independently

    -wide range of views

    -difficult to integrate diverse opinions

    1. Nominal Group Technique

    -experts meet face-to-face

    -group discussion facilitates exchange of ideas

    -possible subjectivity, group pressure

    2. Delphi Technique-experts work independently

    -wide range of views

    -difficult to integrate diverse opinions

    Qualitative Approaches

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    Forecasting Future HRSupply

    manual or computerized records

    used to identify internal candidates for transferor promotion

    summary of each employees:

    education

    experience

    interests

    skills

    manual or computerized records

    used to identify internal candidates for transfer

    or promotion

    summary of each employees:

    education

    experience interests

    skills

    Skills Inventories

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    Forecasting Future HRSupply

    summary of each management employees:

    background qualifications interests skills managerial responsibilities duties in current/previous positions management training

    summary of each management employees:

    background qualifications interests skills

    managerial responsibilities duties in current/previous positions management training

    Management Inventories

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    Forecasting Future HR

    Supply

    visual representations of likely internalreplacement employees for each position

    data on each candidate includes:

    age

    present performance rating

    promotability status

    visual representations of likely internalreplacement employees for each position

    data on each candidate includes:

    age

    present performance rating

    promotability status

    Replacement Charts

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    Forecasting Future HRSupply

    lists of likely internal replacement employees

    for each position data on each candidate includes:

    relative strengths and weaknesses current position

    performance promotability age experience

    lists of likely internal replacement employees

    for each position

    data on each candidate includes: relative strengths and weaknesses current position performance promotability age experience

    Replacement Summaries

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    Forecasting Future HRSupply

    Formal educationIndustry experience

    Work experience

    Product/serviceknowledge

    Training courses

    Formal educationIndustry experience

    Work experience

    Product/serviceknowledge

    Training courses

    Language skillsRelocation

    limitations

    Career interestsPerformance ratings

    Language skillsRelocation

    limitations

    Career interestsPerformance ratings

    Computerized Skills Inventory

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    Forecasting Future HRSupply

    analyze demand for managers/professionals

    audit existing executives, project future supply

    individual career planning/career counseling

    accelerated promotions

    performance-related training and development

    planned strategic recruitment

    analyze demand for managers/professionals

    audit existing executives, project future supply

    individual career planning/career counseling

    accelerated promotions

    performance-related training and development

    planned strategic recruitment

    Succession Planning

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    Forecasting Future HRSupply

    general economic conditions

    national labour market conditions

    local labour market conditions

    occupational market conditions

    general economic conditions

    national labour market conditions

    local labour market conditions

    occupational market conditions

    Forecasting Supply of External Candidates

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    Balancing Supply and

    DemandDealing with a Labour Surplus

    hiring freeze

    attrition buy-out and early retirement programs

    reducing hours (job sharing, reduced

    workweek, part-time work, work sharing)

    internal transfers

    layoffs (reverse seniority or juniority)

    termination with outplacement assistance

    hiring freeze

    attrition buy-out and early retirement programs

    reducing hours (job sharing, reduced

    workweek, part-time work, work sharing)

    internal transfers

    layoffs (reverse seniority or juniority)

    termination with outplacement assistance

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    Balancing Supply and

    DemandDealing with a Labour Shortage

    overtime hiring temporary employees

    subcontracting work

    external recruitment transfers

    promotions

    overtime hiring temporary employees

    subcontracting work

    external recruitment

    transfers

    promotions

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    HRP Evaluation

    Actual internal mobility flow vs. career plansActual internal mobility flow vs. career plans

    Internal mobility flow vs. turnoverInternal mobility flow vs. turnover

    Employment equity achievements vs. goalsEmployment equity achievements vs. goals

    Ratio of internal placement to external hiringRatio of internal placement to external hiring

    Actual staffing levels vs. staffing requirementsActual staffing levels vs. staffing requirements

    Specific Criteria Assessed