Embed Size (px)
Citation preview
DeakinDevelop
STAFF DEVELOPMENT PROGRAMS
January – December 2020
Time 9:30 AM – 4:30 PM
Capacity Max 20
Facilitator AP Consulting
Expressions of Interest
If you are interested in this course please email your expression of interest to [email protected]
Key Takeaways:Details:
Key communication skills
Is it for me?
In your role do you interact with people frequently? This course will expose you to practical skills to deal with challenging situations in a range of scenarios, including interactions with other staff, students, and colleagues.
Content:
• How to develop strategies for dealing with highly emotional, difficult and
aggressive individuals
• Understand how to identify when to seek support from management or
team members
De-escalate a difficult interaction
Terminate a conversation respectfully
Challenging Customer InteractionsBUILD STRATEGIES FOR SUCCESS
Key Takeaways:Details:
Understand a defined model of change
Content:
• Establish the leader’s role in creating a change vision and strategies to
motivate and empower staff during the process
• Learn how the agile process can help organisational leaders achieve great
results
Exposure to the broader context of change
Change Leadership
Are you a Leader or Manager who wants to understand the broader context of change including human impact? Then this course is for you! You will learn macro change concepts and how to develop and implement effective change strategies.
Learn strategies for effective change communication
Time 9:30 AM – 4:30 PM
Capacity Max 15
Facilitator Mercer Group
Expressions of Interest
If you are interested in this course please email your expression of interest to [email protected]
MASTER THE ART OF CHANGE
Is it for me?
Key Takeaways:Details:
Understand the context of change including why,
how, who and what is involved
Content:
• Gain clarity on your role in change and how to increase resilience to thrive
• Establish how individual preferences and traits affect ability to adapt to
change
Understand the process of change and identify an
individual’s role
Change Resilience and Agility
Do you want to understand contemporary change education that focuses on people and how they can thrive in change? You will learn how contemporary change education is a key lever to an organisation becoming more agile, resilient and adaptable.
Learn how agility delivers to individual and team
goals
Time 9:30 AM – 4:30 PM
Capacity Max 15
Facilitator Mercer Group
More info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Change Leadership’
BUILD YOUR CHANGE RESILIENCE
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 18
Facilitator Learn4Results
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Emotional Intelligence’
Key Takeaways:Details:
Understand how to use emotion to facilitate
thought and behaviour
Do you want to learn about and develop your emotional intelligence? In this course you will learn how to develop self-management, social awareness and effective relationships. You will start to explore your strengths, weaknesses, drives, values and impact on others.
Content:
• Define Emotional Intelligence (EI) and the benefits of EI
• Expand your knowledge of emotional patterns in yourselves and others
• Know and utilise the difference between reaction and considered response
• Manage your emotions, and positively influence yourselves and others
• Positively influence and motivate colleagues, team members and managers
• Recognise EI behaviours that support high performance
• Increase satisfaction and fulfilment at work
Build more effective relationships with people
Increase your leadership effectiveness by creating
an atmosphere that engages others
Emotional IntelligenceBUILD EFFECTIVE RELATIONSHIPS
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 15
Facilitator Learn4Results
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Essential Business Writing’
Key Takeaways:Details:
How to write effective emails
If you are required to write and structure professional documentation in your workplace this course will greatly assist you in the preparation of emails, letters and reports by focusing on key business writing skills.
Content:
• Skills required to write clear, concise, effective business documents in an
efficient and progression manner
• How to use active voice
• Learn how to construct and build persuasive paragraphs
Learn the fundamentals to of Business Writing
Skills
Understand Structuring and Planning Techniques
Essential Business WritingCOMMUNICATE WITH EASE
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 16
Facilitator Engage Consulting
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Influencing and Negotiation’
Key Takeaways:Details:
How to use your influence
Do you work with a range of different stakeholders where their decisions impact your work? This course will focus on the role and sources of influence as well as the negotiation process. It will help you create win/win scenarios.
Content:
• The role of influence
• Sources of influence
• The negotiation process
• Everyday negotiation
Understand negotiation strategy
How to create win/win scenarios
Influencing and NegotiationLEARN THE NEGOTIATION PROCESS
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 15
Facilitator Mercer Group
Expressions of Interest
If you are interested in this course please email your expression of interest to [email protected]
Key Takeaways:Details:
How to form trusting relationships with
colleagues
Build your credibility within the organisation
Develop and nurture your network to more
effectively influence others
Influencing without Authority
Are you a senior professional staff member or line manager who is actively involved with both internal and external stakeholders? This course can assist you to form trusting relationships and build your credibility within the organisation.
Content:
• Whole Brain Training
• The SCARF model
• Three steps to influence: analyse the opportunity, diagnose the other
person’s needs, strategise the exchange
• Currencies of Influence
• Stakeholder Analysis Map
• Personality Style at Work
DEVELOP TRUSTING RELATIONSHIPS
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 20
Facilitator Engage Consulting
Expressions of Interest
If you are interested in this course please email your expression of interest to [email protected]
Key Takeaways:Details:
Connecting in the moment
Are you looking to refine your networking and collaboration skills and build your political savvy? If so, this course can assist you to develop the ability to relate to all kinds of people - up, down, sideways, inside and outside of the organisation to support your team success and build rapport with others quickly.
Content:
• Stephen Covey’s Maturity Continuum
• The value of first impressions
• The benefits of social interactions including research by Susan Pinker and
Simon Sinek
• Creating a social allies circle including research by Adam Galinsky
The importance of first impressions
How to stay connected, meaningfully
Interpersonal SavvyMASTER THE ART OF NETWORKING
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 25
FacilitatorOrganisation Development Human Resources, Deakin
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Next Level Presenting’
Key Takeaways:Details:
Strategies to help plan and organise your
presentations
Do you have a basic understanding of the key fundamentals of delivering presentations and are looking to take your presentation skills to the next level? If so, this course will benefit you to gain an additional edge by fine tuning your skills and develop your personal brand.
Content:
• Back to Basics: a quick refresher on presentations basics
• Self Awareness: developing your personal brand
• Tap into Technology: using technology to enhance your presentations
• Polish and Shine: tips to help finesse your final delivery
• Excellent Execution: perfect practice makes perfect
Learn tools and tactics to communicate with
influence
Practice and receive immediate feedback
Next Level PresentingPRESENT LIKE A BOSS
Is it for me?
Time2 Day course9:30 AM – 4:30 PM
Capacity Max 25
FacilitatorOrganisation Development Human Resources, Deakin
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘People Essentials’
Key Takeaways:Details:
How to manage recruitment and
induction
Content:
• Governing bodies
• Job evaluation and design
• Probation
• DeakinAchieve
• Health well-being and safety
• Leaving Deakin
How does workplace flexibility and leave work
at Deakin
The process to manage performance and
behaviour
People Essentials
If you are a new manager, a manager new Deakin University or an existing manager looking for a refresher in Human Resources, this two day course is designed to equip you with the knowledge of key people management policies at Deakin.
FIRST TIME MANAGER CRASH COURSE
Is it for me?
Time 9:30 AM – 4:30 PM
Capacity Max 15
Facilitator Julie Warnock
More Info
For dates and to enrol please visit:DeakinPeopleSelect ‘Request Training Enrolment’, ‘Search by Course Name’ and type ‘Personal Practical Resilience’
Key Takeaways:Details:
Build positive and supportive work
environments
Are you looking to maintain (or regain) your resilience and confidence and feel empowered and energised? This course is designed to help you build your personal resilience to create supportive work environments and manage change positively.
Content:
• Use personal strategies & actions to stay motivated and mentally wealthy
• Help others to build resilience - without draining yourself
• Identify traps to avoid
Manage your time and energy
Manage change positively and constructively
Personal Practical ResilienceDEVELOP HEALTHY BOUNDARIES
Is it for me?
