Customer Training Catalog Training Programs (VAS Cloud …service.huaweils.com/file/06 Software/2019 Customer...HUAWEI Learning Service 2019. VAS Cloud MOne Product Technical Training

VAS Cloud MOne Product Technical Training Proposal

COMMERCIAL IN CONFIDENCE 1

Customer Training Catalog Training Programs

(VAS Cloud MOne)

HUAWEI Learning Service

2019



CONTENTS

1 Training Solution ................................................................................................................................. 3 1.1 Overview ............................................................................................................................... 3 1.2 VAS Cloud Training Solution Introduction ............................................................................ 3

1.2.1 VAS Cloud Training Path ............................................................................................... 4 1.3 VAS Cloud Training Solutions .............................................................................................. 5

1.3.1 Training Program List (MOne) ....................................................................................... 5 1.4 Course Description ............................................................................................................... 6

1.4.1 VAS Cloud Solution Training ......................................................................................... 6 1.4.2 VAS Cloud Platform Administration Training ................................................................. 7 1.4.3 UAP9600 System Operation and Maintenance Training .............................................. 8 1.4.4 mVAS System Operation and Maintenance Training (On-site) .................................... 9 1.4.5 AntiSpamming System Operation and Maintenance Training (On-Site) .................... 12 1.4.6 MOne SMSC Operation and Maintenance Training ................................................... 14 1.4.7 MOne MMSC Operation and Maintenance Training ................................................... 15 1.4.8 MOne USSD Operation and Maintenance Training .................................................... 17 1.4.9 MOne VMS Operation and Maintenance Training ...................................................... 18 1.4.10 MOne UAG Operation and Maintenance Training ...................................................... 20 1.4.11 MOne SMSC System Advanced Maintenance Training ............................................. 21 1.4.12 MOne MMSC System Advanced Maintenance Training............................................. 22 1.4.13 MOne USSD System Advanced Maintenance Training .............................................. 24 1.4.14 MOne VMS System Advanced Maintenance Training ................................................ 25



1 Training Solution

1.1 Overview

As the development of ICT, Services became more convergence. Technically, VAS Cloud is a unified

PaaS platform which can be constructed to provide automatic and intelligent O&M capabilities, efficient

service integration framework, and reusable service capabilities for service ecosystem construction.

Based on VAS Cloud platform, it can provide unified service dispatch for all type of messages service

(SMS/MMS/VMS/IM services and etc.) and Unified message store one box based on the OMA CPM 2.0

for legacy message systems, RCS, and etc.

For the operators, How to achieve skill convergence and talent transformation on the base of new

service & new network & new technology is a challenge, based on multiple learning methods and phase

based learning design, Huawei Learning service will provide an efficient and effective solution.

1.2 VAS Cloud Training Solution Introduction

VAS Cloud OM Capability

Advanced Training

Master troubleshooting method, solve typical system faults.

Intermediate Training

Administrate, operate and maintain VAS Cloud solution, solve the alarms.

Basic Training

Prepare the knowledge and basic skills for the VAS Cloud O&M.

VAS Cloud Training



1.2.1 VAS Cloud Training Path

ILT 1D

VAS Cloud Solution Training

Intermediate

Training

ILT 3D

MOne MMSC System Operation

and Maintenance Training

Basic

Training

ILT 2D

mVAS System Operation and

Maintenance Training (On-site)

ILT 3D

MOne VMS System Operation and

Maintenance Training

ILT 3D

UAP9600 System Operation and


ILT 4D

MOne SMSC System Operation


ILT 2D

Antispamming System Operation

and Maintenance Training (On-site)

ILT 3D

MOne UAG System Operation and


ILT 4D

MOne USSD System Operation


ILT 2D

VAS Cloud Platform Administration

Training

Advanced

Training

ILT 2D

MOne SMSC Advanced


ILT 2D

MOne MMSC Advanced


ILT 2D

MOne USSD Advanced


ILT 2D

MOne VMS Advanced Maintenance

Training



1.3 VAS Cloud Training Solutions

1.3.1 Training Program List (MOne)

Learning Phase

Programs(S-part) Level

MOOC Duration

(week)

ILT Duration

(day)

S-OJT Class Size

(Person)

Basics

Training VAS Cloud Solution Training Ⅰ / 1 / 6~12

Intermediate

Training


Training Ⅱ / 2 / 6~12

UAP9600 System Operation and

Maintenance Training Ⅱ / 3 / 6~12

mVAS System Operation and

Maintenance Training (On-site) Ⅱ / 2 / 6~12

Antispamming System Operation


(On-site)

Ⅱ / 2 / 6~12

MOne SMSC Operation and


MOne MMSC Operation and


MOne USSD Operation and


MOne VMS Operation and


MOne UAG System Operation and


Advanced

Training

MOne SMSC Advanced

Maintenance Training Ⅲ / 2 / 6~12

MOne MMSC Advanced


MOne USSD Advanced


MOne VMS Advanced




1.4 Course Description

1.4.1 VAS Cloud Solution Training

Training Path

Target Audience

This program is intended for any personnel who are interested in HUAWEI VAS Cloud solution.

Prerequisites

None

Objectives

On completion of this program, the participants will be able to:

Understand the typical VAS cloud solution.

Describe the business profit in VAS cloud solution.

Know the typical networking of HUAWEI VAS cloud solution.

Describe the typical services in VAS Cloud.

Know the typical technology used in VAS Cloud solution.

Centralized Training Content

OE421 VAS Cloud Solution Introduction

VAS Cloud Solution Introduction

Background of VAS Cloud Appearance

Describe value of VAS Cloud

Describe VAS Cloud solution architecture

Describe the VAS network by VAS Cloud

Describe the VAS Infrastructure Re-Construction

Describe the standard & open Interfaces

Describe the cloud software structure

Describe the VAS Cloud features

Centralized Training Duration

1 working day

Class Size

Min 6, Max 12


OE421 1D Lecture



1.4.2 VAS Cloud Platform Administration Training

Training Path

Target Audience

This program is intended for the personnel who are responsible for the operation, configuration, monitoring and maintenance of VAS Cloud system.

Prerequisites

Attendees should have a general knowledge in Linux or attended the Linux Foundation Training.

Attendees should have a general knowledge in RDBMS.

Attended VAS Cloud Solution Training

Objectives

Describe the functions and features of I2000 system.

Implement common operations on I2000 system including Application Resource Management, I2000 System Management, Fault Management and Security Management.


OE422 VAS Cloud Platform Administration


Operation Preparation

Portal Management

Application Resource Management

Fault Management

Performance Management

System Management

Security Management


2 working days

Class Size

Min 6, Max 12


Prerequisites


OE422

Lecture, Hands-on 2D



1.4.3 UAP9600 System Operation and Maintenance Training

Training Path

Target Audience

This program is intended for the personnel who are responsible for the operation, configuration, monitoring and maintenance of UAP9600 system

Prerequisites

Attendees should have a general knowledge in signaling protocols

Objectives


Know the product positioning and product feature of UAP9600

Describe the network structure, interface, signaling and protocols of UAP9600

Describe the functions, features, applications of components of UAP9600

Understand the software structure of UAP9600, including host software, NMU software and

client software

Implement the system and local office data configuration

Implement the office data configuration

Implement the service data configuration

Implement the resource data configuration

Perform the routine maintenance tasks like monitoring the system running status by using

commands or tools

Know the troubleshooting principles and handle typical faults


OU431 UAP9600 System Overview

UAP9600 System Overview

UAP9600 features

UAP9600 networking and applications

UAP9600 protocols and interfaces

The product positioning and product feature of UAP9600

The software structure of UAP9600

UAP9600 features, such as IVR service, agent function, distributed networking

UAP9600 technical specifications

UAP9600 System Overview

OU431 Lecture 0.5D

UAP9600 System Operation

OU432 Lecture, Hands-on 2D

UAP9600 System Maintenance and

troubleshooting

OU433 Lecture, Hands-on 0.5D



OU432 UAP9600 System Operation

UAP9600 System Data Configuration

Applying for resource in OMU site

The client interface

Launch, searching for, running, saving

Execute operations about basic configuration of local office

Local office data configuration

Signaling and trunk data configuration (SIP, BICC or SIGTRAN)

Resource data configuration

Service data configuration

Agent data configuration

OU433 UAP9600 System Routine Maintenance

UAP9600 System Routine Maintenance

Make the procedure of performance management

Be familiar with the risky operations

List routine maintenance items

Execute the common maintenance commands

Manipulating Alarms

Alarms Handling

Know the alarm management functions of OMU.

Troubleshooting Methods


3 working days

Class Size

Min 6, Max 12

1.4.4 mVAS System Operation and Maintenance Training (On-site)

Training Path

mVAS System Overview

OE423 0.5D Lecture


Prerequisites


Prerequisites



Target Audience

The program is intended for the personnel who are responsible for operation and routine maintenance of MVAS system.

Prerequisites

Attendees should have a general knowledge in wireless telecommunications

Objectives


Describe concepts of MVAS system.

Describe the networking, features and functions of MVAS system.

Describe the structure of bill system and the bill processing.

Describe the bill generation and the bill save path.

Describe concepts of routine maintenance and emergency maintenance.

Describe basic operations of MVAS.

Describe typical dangerous operations.

Describe MVAS manager Portal Operation.

Demonstrate basic operations of MVAS.


OE423 mVAS System Overview

mVAS System Overview

Describe concepts of MVAS system.

Describe the networking, features and functions of MVAS system.

Describe MVAS signaling flow.

OE424 mVAS System Operation

mVAS System Operation

Describe basic operations of MVAS.

Demonstrate basic operations of MVAS.

OE425 mVAS System Maintenance

mVAS System Maintenance

Describe concepts of routine maintenance and emergency maintenance.

Describe typical dangerous operations.

Describe the structure of bill system and the bill processing.

Describe the bill generation and the bill save path.

Alarm and log management.


2 working days

mVAS System Maintenance

OE425 1D Lecture, Hands-on

mVAS System Operation

OE424 Lecture ,Hands-on 0.5D



Class Size

Min 6, Max 12



1.4.5 AntiSpamming System Operation and Maintenance Training (On-Site)

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of HUAWEI AntiSpamming system.

Prerequisite

Attendees should have a general knowledge in telecommunication.

Attendees should have a general knowledge in Linux or attended the Linux Foundation Training.

Objectives


Know the benefits and location in network of AntiSpamming.

Understand the typical architecture, interfaces and networking of AntiSpamming.

Describe the functions and features of AntiSpamming.

Understand the service flows of AntiSpamming.

Explain the software structure including modules, directories, processes, important configuration files and commands of AntiSpamming components.

Implement the service data configuration and management.

Know the path and format of log files

Know how to check alarms.

Perform the routine maintenance tasks like monitoring the system running status and services by using commands.

AntiSpamming System Maintenance

OE413 0.5D Lecture, Hands-on

AntiSpamming System Operation

OE412 1D Lecture ,Hands-on

AntiSpamming System Overview

OE411 0.5D Lecture, Demo


Prerequisites


Prerequisites




OE411 AntiSpamming System Overview

AntiSpamming System Overview

AntiSpamming System Structure

AntiSpamming Service Flows

AntiSpamming Service Features

OE412 AntiSpamming System Operation

AntiSpamming System Operation

System Management

SMSC interface management

Module management

Service Management:

-Keyword Management

-Number Segment Management

-Monitoring strategy management

-Blacklist and whitelist management

Statistic management

Alarm Monitoring

OE413 AntiSpamming System Maintenance

AntiSpamming System Maintenance

Message Tracing

Log management

Checking system running status

Start and stop system


2 working days

Class Size

Min 6, Max 12



1.4.6 MOne SMSC Operation and Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne SMSC system.

Prerequisites

Attendees should have a general knowledge in MOne system solution and software architecture.

Attendees should have a general knowledge in UNIX and RDBMS.

Objectives


Describe the SMSC system position in the MOne System.

Describe the SMSC System Architecture.

Describe the SMSC external and internal interfaces.

Describe the SMSC service flow and service features.

Implement the SMSC service operation.

Implement common maintenance tasks of the SMSC service.

Know the common maintenance commands of SMSC service.

Know the SMSC service log structure and common log operations.

Know the SMSC CDR solution and CDR format.


OE114 MOne SMSC System Overview

MOne SMSC System Overview

SMSC position in the MOne System.

SMSC System Architecture.

SMSC external interfaces.

SMSC service flow.

MOne SMSC System Overview

OE114 Lecture 1D


OE115 Lecture, Hands-on 2D

MOne SMSC System Maintenance

OE116 Lecture, Case, Hands-on 1D

MOne System Overview Training

Prerequisites



SMSC service features.

OE115 MOne SMSC System Operation


SMSC basic data management.

Account and interface management.

Authentication and route management.

SMSC important service feature management.

Configuration tasks practices.

OE116 MOne SMSC System Maintenance

MOne SMSC System Maintenance

Commonly used maintenance commands.

SMSC log introduction, including log classification, log commands and log examples.

SMSC CDR Introduction, including CDR generation mechanism, CDR location, CDR Classification, processing flow, and CDR format.

SMSC daily maintenance tasks.


4 working days

Class Size

Min 6, Max 12

1.4.7 MOne MMSC Operation and Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne MMSC system.

Prerequisites


MOne MMSC System Overview

OE117 Lecture 1D


OE118 Lecture, Hands-on 1.5D

MOne MMSC System Maintenance

OE119 Lecture, Case, Hands-on 0.5D


Prerequisites




Objectives


Describe the MMSC system position in the MOne System.

Describe the MMSC System Architecture.

Describe the MMSC external and internal interfaces.

Describe the MMSC service flow and service features.

Implement the MMSC service operation.

Implement common maintenance tasks of the MMSC service.

Know the common maintenance commands of MMSC service.

Know the MMSC service log structure and common log operations.

Know the MMSC CDR solution and CDR format.


OE117 MOne MMSC System Overview

MOne MMSC System Overview

MMSC position in the MOne System.

MMSC System Architecture.

MMSC external interfaces.

MMSC service flow.

MMSC service features.

OE118 MOne MMSC System Operation


MMSC office data management.

Manage connection between MMApp and other components

MMSC external interface management.

MMSC important service feature management.

OE119 MOne MMSC System Maintenance

MOne MMSC System Maintenance


MMSC log introduction, including log classification, log commands and log examples.

MMSC CDR Introduction, including CDR generation mechanism, CDR location, CDR Classification, processing flow, and CDR format.

MMSC daily maintenance tasks.


3 working days

Class Size

Min 6, Max 12



1.4.8 MOne USSD Operation and Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne USSD system.

Prerequisites



Objectives


Describe the USSD system position in the MOne system.

Describe the USSD system architecture.

Describe the USSD external and internal interfaces.

Describe the USSD service flow and service features.

Implement the USSD service operation.

Implement common maintenance tasks of the USSD service.

Know the common maintenance commands of USSD service.

Know the USSD service log structure and common log operations.

Know the USSD CDR solution and CDR format.


OE121 MOne USSD System Overview

MOne USSD System Overview

USSD position in the MOne System.

USSD system architecture.

USSD external interfaces.

USSD service flow.

MOne USSD System Overview

OE121

Lecture 1D


OE122

2 Lecture, Hands-on 2D

MOne USSD System Maintenance

OE123

Lecture, Case, Hands-on 1D


Prerequisites



USSD service features.

OE122 MOne USSD System Operation


USSD basic data management.

Account and interface management.

Authentication and route management.

USSD important service feature management.

Configuration tasks practices.

OE123 MOne USSD System Maintenance

MOne USSD System Maintenance


USSD log introduction, including log classification, log commands and log examples.

USSD CDR Introduction, including CDR generation mechanism, CDR location, CDR Classification, processing flow, and CDR format.

USSD daily maintenance tasks.


4 working days

Class Size

Min 6, Max 12

1.4.9 MOne VMS Operation and Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne VMS system.

MOne VMS System Overview

OE124 Lecture 1.25D

MOne VMS System Operation

OE125 Lecture, Hands-on 1D

MOne VMS System Maintenance



Prerequisites



Prerequisites



Objectives


Describe the VMS system position in the MOne System.

Describe the VMS System Architecture.

Describe the VMS external and internal interfaces.

Describe the VMS service processing flow.

Describe the VMS service feature.

Know software architecture of CTI platform

Know functions and components of CTI platform.

Implement the VMS service operation.

Implement common maintenance tasks of the VMS service.

Know the common maintenance commands of VMS service.

Know the VMS service log structure and common log operations.


OE124 MOne VMS System Overview

MOne VMS System Overview

VMS position in the MOne System.

VMS System Architecture.

VMS external interfaces.

VMS service flow.

VMS service feature.

Software architecture of CTI platform

Functions and components of CTI platform.

OE125 MOne VMS System Operation

MOne VMS System Operation

Administrator Configuration.

System Parameter Configuration

Service Parameter Configuration

User Configuration

OE126 MOne VMS System Maintenance

MOne VMS System Maintenance

Commonly VMS maintenance commands.

VMS log introduction, including log classification, log commands and log examples.

CTI Platform Routine Maintenance.

Service System Routine Maintenance.


3 working days

Class Size

Min 6, Max 12



1.4.10 MOne UAG Operation and Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne UAG system.

Prerequisites



Objectives


Describe the UAG system position in the MOne System.

Describe the UAG System Architecture.

Describe the UAG external and internal interfaces.

Describe the UAG service processing flow, service access control and other service features.

Implement the UAG service operation.

Implement common maintenance tasks of the UAG service.

Know the common maintenance commands of UAG service.

Know the UAG service log structure and common log operations.

Know the UAG CDR solution and CDR format.


OE124 MOne UAG System Overview

MOne UAG System Overview

UAG position in the MOne System.

UAG System Architecture.

UAG external interfaces.

UAG service flow.

MOne UAG System Overview

OE124 Lecture 1D

MOne UAG System Operation


MOne UAG System Maintenance



Prerequisites



UAG access control feature.

UAG API Exposure.

UAG service features.

OE125 MOne UAG System Operation

MOne UAG System Operation

SP data management.

Service data management.

Manage MO/MT Route Tables.

Traffic Control Management.

Manage Address Change.

UAG external interface management.

OE126 MOne UAG System Maintenance

MOne UAG System Maintenance


UAG log introduction, including log classification, log commands and log examples.

UAG CDR Introduction, including CDR generation mechanism, CDR location, CDR Classification, processing flow, and CDR format.


3 working days

Class Size

Min 6, Max 12

1.4.11 MOne SMSC System Advanced Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne SMSC system

Prerequisites

Attended the MOne SMSC System Operation and Maintenance Training

Objectives


MOne SMSC Troubleshooting Overview

OE131 Lecture 0.5D

MOne SMSC Troubleshooting Case Analysis


MOne SMSC O&M Training

Prerequisites



Know the troubleshooting principles and procedure.

Collect related information to handle the faults.

Master the troubleshooting methods such as log analysis, message analysis, and CDR analysis etc.

Use the tools and troubleshooting methods to handle typical faults.

Master the short message signaling analysis & configuration

Master the message analysis &message trace in live system

Master the troubleshooting methods of top troubles


OE131 MOne SMSC Troubleshooting Overview

MOne SMSC Troubleshooting Overview

Source of Faults

Faults Classification

Troubleshooting Procedure

Troubleshooting tools.

OE132 MOne SMSC Troubleshooting Case Analysis

MOne SMSC Troubleshooting Case Analysis

Terminal failed to send SM fault analysis

Terminal failed to receive SM fault analysis

SP failed to send SM fault analysis

SP failed to receiveSM fault analysis

charging failed fault analysis

SM delay fault analysis

System fault analysis


2 working days

Class Size

Min 6, Max 12

1.4.12 MOne MMSC System Advanced Maintenance Training

Training Path

MOne MMSC Troubleshooting Overview

OE133 Lecture 0.5D

MOne MMSC Troubleshooting Case Analysis


MOne MMSC O&M Training

Prerequisites



Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne MMSC system

Prerequisites

Attended the HUAWEI MOne MMSC System Operation and Maintenance Training

Objectives










OE133 MMSC Troubleshooting Overview

MMSC Troubleshooting Overview

Source of Faults



Troubleshooting tools

OE134 MMSC Troubleshooting Cases Analysis

MMSC Signaling Message Analysis

P2P Signaling Message Analysis

P2A Signaling Message Analysis

A2P Signaling Message Analysis

MMSC Error Code Analysis

MMSC Error Code Classification

Portal common errors

Statistic Error Code

WAPGW/SMSC Communication Error Code

MMSC Troubleshooting Cases

MS failed to send MMS fault analysis

MS failed to receive MMS fault analysis

SP failed to send MMS fault analysis

SP failed to receive MMS fault analysis


2 working days

Class Size

Min 6, Max 12



1.4.13 MOne USSD System Advanced Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne USSD system

Prerequisites

Attended the MOne USSD System Operation and Maintenance Training

Objectives










OE135 MOne USSD Troubleshooting Overview

MOne USSD Troubleshooting Overview

Source of Faults




OE136 MOne USSD Troubleshooting Case Analysis

MOne USSD Troubleshooting Case Analysis

Typical MMSC Case Analysis：

MAPGateway fault analysis

USSDGateway fault analysis

USSDServer fault analysis

USSDProxy fault analysis

MOne USSD Troubleshooting Overview

OE135 Lecture 0.5D

MOne USSD Troubleshooting Case Analysis


MOne USSD O&M Training

Prerequisites



MenuServer fault analysis

GFEP fault analysis


2 working days

Class Size

Min 6, Max 12

1.4.14 MOne VMS System Advanced Maintenance Training

Training Path

Target Audience

The program is intended for the personnel who are responsible for operation and maintenance of MOne VMS system

Prerequisites

Attended the MOne VMS System Operation and Maintenance Training

Objectives










OE137 MOne VMS Troubleshooting Overview

MOne VMS Troubleshooting Overview

Source of Faults



MOne VMS Troubleshooting Overview

OE137 Lecture 0.5D

MOne VMS Troubleshooting Case Analysis


MOne VMS O&M Training

Prerequisites




OE138 MOne VMS Troubleshooting Case Analysis

MOne VMS Troubleshooting Case Analysis

Prefix Is Added to the Calling Number That the UAP Sends to the CTI Platform

CTI Platform Fails to Log Access the UAP

Playing a Beep Failed Because the Path Mapping Is Not Configured in the IVR Parameter Group

Call Failing to Be Forwarded to the Flow

No Prompt Tone Is Played After the Terminal Accesses the Flow

Notification Sending Faults


2 working days

Class Size

Min 6, Max 12

Documents

Customer Training Catalog Training Programs (VAS Cloud …service.huaweils.com/file/06 Software/2019 Customer...HUAWEI Learning Service 2019. VAS Cloud MOne Product Technical Training