Customer Feedback Pro€¦ · Helps to monitor the performance of your store. Helps to understand the problem of your store and take necessary action. Makes it easy for customers

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Customer Feedback Pro



Contents

1 Benefits of Customer Feedback Pro ........................................................................................ 3

2 Features ................................................................................................................................... 3

2.1 Back-End Admin Features ............................................................................................................. 3

2.1.1 Admin Settings ...................................................................................................................... 3

2.1.2 Field Manage ......................................................................................................................... 5

2.1.3 Feedback History Log ............................................................................................................ 6

2.2 Front-End User Features ............................................................................................................... 7

2.2.1 Quick Contact Form .............................................................................................................. 7

3 Compatibility ........................................................................................................................... 8

4 Installation and Cost ................................................................................................................ 8

5 Sample Copy Details (To see the Plugin in Action) .................................................................. 8

6 About Biztech Consultancy ...................................................................................................... 9

7 To Get Started .......................................................................................................................... 9



CUSTOMER FEEDBACK PR O

Biztech Consultancy provides effective solution in the form of Customer Feedback Prowhich is helpful

for merchants to get customer feedback about their store.

An ideal extension for merchants which helps in marketing of the site. When customer fills up the

feedback form an email will be sent to respective person. It is highly secured as has multiple recaptcha

in one page.

1 Benefits of Customer Feedback Pro

Helps to monitor the performance of your store.

Helps to understand the problem of your store and take necessary action.

Makes it easy for customers to voice their opinions.

Improves sales and revenue of your store.

2 Features

2.1 Back-End Admin Features

2.1.1 Admin Settings

- Below mentioned are the configurations which can be set by admin in back-end.

General Configurations



o Enable: If selected “Yes” extension will be enabled.

o Save to Database: If selected “Yes” log entry will be created.

o Enable Email: If selected “Yes” admin will be able to get email of feedback form.

o Recipient Name: Describes name of recipient

o Recipient Email: Describes email of recipient. For multiple recipients add

namesseparated by commas.

(e.g. [email protected],[email protected])

o Email Subject: Describes Subject of an email.

Quick Contact Form Setting

o Admin can set header and success message of form.

o Show on Right: If selected “Yes” form will be displayed on right side of page.

o Show on Left: If selected “Yes” form will be displayed on left side of page.

Recaptcha Settings

o Enable Recaptcha: If selected “Yes” recaptcha will be enabled and visible on frontend.

o Hide for Logged-in Customers: It will be hidden for logged in customers.



2.1.2 Field Manage



- Admin can add and remove fields of form dynamically from field manage section.

- Name Field Label: Describes label of field.

- Required: If selected “Yes” input will be mandatory by end users on front end.

- Position: Describes position of a field.

- Status: If enabled it will get displayed on front-end.

- Field Type: Admin can set field type from here e.g. checkbox, text, radio button etc.

Note: For fields like radio button, check box, Drop down value needs to be entered in Field Value

text area e.g. : (Yes , No , May be). Field Values should be comma separated only.

2.1.3 Feedback History Log

- Admin can view log history of customer feedback form.

- The log is generated dynamically as defined in the setting of the extension.



2.2 Front-End User Features

2.2.1 Quick Contact Form

- Quick Contact Form pop-up will appear when user clicks on Feedback button displayed on the

left side.

- The fields set by admin in backend will be displayed over here.

- End user can fill up form from website and email will be sent to the respective person.

- Form has multiple recaptcha option i.e. when user will on Reload button a new recaptcha will

appear.



For more information on Customer Feedback Pro, please refer to

https://store.biztechconsultancy.com/magento-feedback-pro.htm.

3 Compatibility

- Our Customer Feedback Pro Extension is compatible with:

Magento Community Edition: 1.4.0.* - 1.9.*.*

4 Installation and Cost

- Biztech Consultancy will help you in installing the extension on your store.

- We will customize the extension as per Client’s requirement.

- We are committed to this extension and will be releasing new version with more enhancements

in timely manner.

Extension Cost

Customer Feedback Pro $29

+ Customization Charge If any

Setup & Installation Cost $25

5 Sample Copy Details(To see the Plugin in Action)

- For Demo on Customer Feedback Pro please visit:

o http://demo.biztechconsultancy.com/index.php/biztechc/

Username: feedbackpro

Password: feedbackpro123

https://store.biztechconsultancy.com/magento-feedback-pro.htm

http://demo.biztechconsultancy.com/index.php/biztechc/



6 About Biztech Consultancy

- We simplify your business, offers unique business solution in digital web and IT landscapes.

Our core expertise includes:

Magento Expertise

We are Magento E-Commerce specialist!

Be it

Store Development

Customization

Integration

Maintenance

Upgradation

7 To Get Started

Contact – Maulik Shah

CEO, Biztech Consultancy

http://www.biztechconsultancy.com/

mailto:[email protected]?subject=Proposal Reply

mailto:[email protected]



Documents

Customer Feedback Pro€¦ · Helps to monitor the performance of your store. Helps to understand the problem of your store and take necessary action. Makes it easy for customers