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Kathi Kruse Kruse Control Inc. @kathikruse 10/12/2011 Social More Leads Through Social Media Integration Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Your Store on Social

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Page 1: Your Store on Social

Kathi Kruse

Kruse Control Inc.

@kathikruse

10/12/2011

SocialMore Leads

Through

Social Media

Integration

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 2: Your Store on Social

TK Carsites, Inc. has been in business for over 9 years with our corporate

offices located in Irvine, California.

Most recently, TK Carsites has been acquired by KPA, a dealer services and

Internet marketing provider for over 4,000 automotive, truck, and equipment

dealerships, and service companies, you can find out more about KPA by

visiting KPAOnline.com and learn more about TK joining the KPA family by

visiting our blog at www.Blog.TKCarsites.com.

TK specializes in “Automotive Website Development”, “Social Media” and

“Search Engine Optimization” with dealerships in all 50 states.

We are proud to announce that TK is the only vendor to have won Auto Dealers

Monthly’s coveted “Dealers Choice” Award for an unprecedented 6 consecutive

years!

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TK CARSITES – COMPANY

PROFILE

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 3: Your Store on Social

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Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

PRESENTER

[email protected]

714.251.6440

Facebook: kathikruse

Twitter: @kathikruse

LinkedIn: krusecontrol

Page 4: Your Store on Social

Feed the Bear

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 5: Your Store on Social

SHIFT HAPPENS.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 6: Your Store on Social

Targeted Marketing.

Relationship Building.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 7: Your Store on Social

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 8: Your Store on Social

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 9: Your Store on Social

Social Media is Word of Mouth

...DigitizedCopyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 10: Your Store on Social

What’s Driving These Changes?

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 11: Your Store on Social

Born into a world of hype, their

BS-detectors are highly

sensitive and calibrated with

Social feedback.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 12: Your Store on Social

Consequently....

Tried & true selling

methods that worked

as recently as 2 years

ago work far less well

today.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 13: Your Store on Social

Interconnectivity

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 14: Your Store on Social

Today’s customer doesn’t just buy what you sell...they buy WHO YOU

ARE.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 15: Your Store on Social

Relationship

=Trust

=Sales

The Social Customer:

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 16: Your Store on Social

The Social Shift:

Daily Operations

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 17: Your Store on Social

#1:

Dealership Marketing

Manager

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 18: Your Store on Social

#2:

Wake Up to Your Social Community

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 19: Your Store on Social

#3:

Your Staff = “Brand Advocates”

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 20: Your Store on Social

Social Media Marketing

•Build Fans

•Turn Fans into Leads

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 21: Your Store on Social

Greet Them Right

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 22: Your Store on Social

Entice.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 23: Your Store on Social

FanGate (Reveal Tab)

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 24: Your Store on Social

Lead Generation Form

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 25: Your Store on Social

Cheap, Effective Facebook Ads

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 26: Your Store on Social

Be Relevant, Keep

Content Fresh.

Content Rules.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 27: Your Store on Social

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 28: Your Store on Social

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 29: Your Store on Social

Engage

Relevant.

Recent.

Local.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 30: Your Store on Social

Listen.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 31: Your Store on Social

Integration with

Daily Operations

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 32: Your Store on Social

Key to Success?

Buy In

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 33: Your Store on Social

7-Steps to Integration:

1.Train Frontline personnel

2.Signage

3.Tell your stories

4.Tap into “Brand Advocates”

5.Motivate, recognize & reward

6.Lean on already-existing presence

7.Video and Testimonials

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 34: Your Store on Social

Social Media Policy

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 35: Your Store on Social

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

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Links to the recorded webinar will be emailed to you within 24

hours and will also be posted on the TK Carsites Webinar

Series page.

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Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Contact Information

www.TKCarsites.com

Kathi Kruse

[email protected]

714.251.6440

Facebook: kathikruse

Twitter: @kathikruse

LinkedIn: krusecontrol

.