Client Information System

Auto Merge

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Specific Outcomes

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At the end of this presentation you will understand and be able to apply your

knowledge and skills in the work place regarding the following:

• Background and introduction of the

Auto Merge functionality

• Entities excluded from the Auto

Merge process

• CIS Auto Merge process

• Auto merge letters: Pre-, post- and

rejection

• RAV01 Form

• Merge Function

Overview

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Introduction

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•What is it?

SARS will match and merge your registered details for tax, customs and excise that we have on our system. The merging of these records will create one consolidated profile. You will then be able to view and manage all your individual or company tax types and registered particulars in one consolidated view.

Please note, none of your details will be changed. SARS will simply match and merge your records into one consolidated profile to make it easier for you to view and manage the profile.

Who is affected?

This auto-merge process will affect individuals and companies who have multiple

tax and customs registrations and whose profiles were not previously merged. The

process will take place in batches over a period of six months.

How will the Auto Merge work?

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Auto Merge will regard the Income Tax registered information of the Entity as the

Target/Main record during the Auto Merge Process unless any of the other Tax Product have

an “Cleansed” indicator but the Income Tax record does not have a “Cleansed” Status.

Product specific address, bank details and contact details will be retained within U3TM as

library items.

Legislation only permits a single Representative to be appointed on behalf of a company,

SARS will attempt to select the appropriate single Representative to be linked to the

company for all its Tax, Customs and/or Excise products.

The representative specified for Income Tax will be indicated as the current “Active-

Representative” unless the Income Tax record does not have a representative specified, a

sequence of VAT and PAYE and Customs will then be followed .

Entities Excluded from Auto Merge Process

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• LBC Entity records – (Require Business Readiness).

• Trusts, due to the inability to verify against 3rd Party Data.

• Government Institutions, Clubs, Welfare Organisations, Collective Investment

Schemes. These entity types do not have a registration number to use for

matching.

• Foreign Entities registered with a passport number.

• Possible and Likely Matches (action plan for likely and possible matches will be

finalised at a later stage).

CIS Auto Merge Process

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• An Auto Merge Generic eCase will be generated based on a new Risk Id.

• A pre-merge (Update to Your Tax Profile) letter will be issued (in accordance to

the go-green principles) to the taxpayer stating that we have matched various

Tax and/or Customs and/or Excise records and intend to create a consolidated

profile for the entity. A SMS will be sent to eFilers. Entity records with only a

email address or postal address will not receive an sms. The taxpayer is granted

21 days from the date that the letter was issued to object in writing, with

detailed reasons why a specific record should be excluded from the new

consolidated profile.

• The case will go into a diarised state while awaiting the taxpayer’s response.

CIS Auto Merge Process

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• If no objection is received after the pre-merge letter was issued (after 21 days),

the auto merge will be included on the auto merge list and the auto merge will

be performed. The taxpayer will receive a post-auto merge (“Confirmation of

Your Tax Profile” ) letter and an SMS (if an eFiler) in this regard.

Auto Merge Objection - Efiling

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Auto Merge Objection - Efiling

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Auto Merge Letters

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The following letters will be issued:

• Pre-merge (Update To Your Tax Profile) letter – informs the taxpayer that SARS

intends to do a auto merge and which tax products will be merged. This letter

states that the taxpayer may object within 21 days from the date of issue of the

letter if they are not in agreement with the auto merge.

• Post-merge (Confirmation of Your Tax Profile) letter – informs the taxpayer

that the auto merge has been done on the identified tax products. This letter

states that the taxpayer may send a reversal request within 21 days from the

date of issue of the letter if they do not agree with all the tax products that

have been merged.

Auto Merge Letters

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• Auto merge correction-request rejected letter – acknowledges the objection,

confirms that it has been investigated and that SARS has rejected the

objection. The possible reasons for the rejection are listed. The letter informs

the taxpayer that SARS will proceed to created the consolidated profile.

What is a RAV01 form?

• The RAV01 is an online form that is used to perform the legal entity information changes at the SARS branch or on eFiling

• Confirmation of your status as a Practitioner

• Services-My TP Configuration-Practitioner Activation

Confirmation of your status as a Practitioner

Confirmation of your status as a Practitioner

Confirmation of your status as a Practitioner

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

Registration, Amendment and Verification

eFiling Merge

eFiling Merge

eFiling Merge: Representative

eFiling Merge: update details

eFiling Merge: Update details

eFiling Merge: Additional Record

eFiling Merge: Additional Record

eFiling Merge: Submit record

Merge: Submission

Merge declaration submission

ENTITY MERGE HISTORY

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