Cecil User Meeting

December 7th. 2002

Agenda

• Statistics for 2002• Staffing for 2003• Leave Plans • Surveys & Suggestions• Development Objectives

Statistics

Growth over the past year exceeded 100% in some vital areas (see handout)

• 1065 Courses used Cecil (164%)• 1024 Staff were involved with Cecil

courses (143%)• 93,729 Course enrolments (107%)• 2.5M Log-ins (110%)

• 20,000 log-ins in one day!

Collaboration !!

Discussion system built by Team Cecil 2002

• Discussions 495• Discussion Attachments 294• Discussions Posted

17,355• Discussions Read 554,628• Chat … ?

Statistics…General Cecil Utilisation 1999 to 2001 - 2002 Estimated

1999 2000 2001 2002# of courses 319 344 494 709# of students 10097 12399 14890 19890# of departments 29 36 69 80# of student course enrolments 33,265 39,362 49,651 62,629# of files available (learning content) 7,245 9,227 16,327 28,890Total size of files available (Mb) 771.88 1,348.59 4,621.26 15,835.83On-line tests delivered 147,863 202,537 296,248 433,318On-line questions delivered 1,906,603 3,038,467 4,149,711 5,667,365# of marks recorded 304,929 431,796 530,190 651,005# of emails sent 316,801 414,849 692,708 1,156,672# of announcements 2,820 4,052 6,474 10,344# of SMS text messages sent 99,262

# of log-ins 668,343 994,681 1,384,392 1,926,790# of file types (*.doc, *.xls, etc.) 28 41 70

Agenda

• Statistics for 2002• Staffing for 2003• Leave Plans • Surveys & Suggestions• Development Objectives

Projects

• Nick Jones – Project manager– University relations (general)– Cecil systems specialist for liasion with

ITSS • Re: production systems integration,

upgrading, maintenance

– Db design, futures - visions

• Sarah Hoy – Business analyst– QA build & testing

“Help”

• Cecil “Help” news– Radhini & Richard move upward

• Centralised “help” at 76 Symonds St.

– Cecil training specialist at central help• .5 person funded by Cecil

– Cecil training provided by CPD• Subsidised by Cecil

“Developments”

• Sally Liu – Chief Customer Advocate & Trainer – Liasion & upskilling Cecil “help” desk personnel– Training the trainer – Cecil “help” desk trainer– Liasion with faculty Cecil “help” desk personnel– Data capture & analysis of all complaints, bugs

& suggestions– Vigourous advocate of customer’s needs to

Team Cecil – The last port of call for the most difficult user

problems

Systems

• Ken Kan, Team Leader– Cecil’s overseer for the integrity of

production & development systems– Supervisor for

• DBA (himself) • QA build & testing

– New full time position

• Development systems integration, upgrading, maintenance

– Isuru Fernando

S.A.M.

• Stephen Witherden, Team Leader

• Software Applications & Maintenance• Coordinator for CE and CWI• Supervises Enterprise Reporting

– New full time position

• Team Building – Novice programmer- developers (p-t)

Cecil Explorer

• Ben Vaughan– Fully responsible for development &

maintenance of CE– Assisted by Stephen Whitherden &

Isuru Fernando

CWI

• Allen Chen– Fully responsible for the development

& maintenance of the Cecil Windows Interface (CWI)

– Back-up on QA build & testing – Assisted by Doug Tan

Management

• Don Sheridan, Director– Reports to University Librarian– Advisory Board

• David White, Chief Architect– Responsible for all aspects of Cecil

• Cecil Team Manager - TBA• Reports to Don• Takes charge of all Accounting, HR issues,

coordinates the master project plan

• Summer Leave– All full time personnel will be on leave

effective Monday 15th. December– Part-time team members will be on strength

for all university open days.

• Staff Recruiting– 2 part-time developers are sought for summer

work

• Office Requirements– More staff space has been requested in OCH

Agenda

• Statistics for 2002• Staffing for 2003• Leave Plans • Surveys & Suggestions• Development Objectives

Survey

• Sally will report on the survey• Doug can report on the statistics of

the suggestion box• 90+ respondents.• Majority 1 year or less experience

with Cecil• Request that we work on refinements• Not aware of training opportunties

Agenda

• Statistics for 2002• Staffing for 2003• Leave Plans • Surveys & Suggestions• Development Objectives

2003

• ITSS Support for all production and development systems

• Cecil budgets separate from B&E– Base case cuts from 2002– Plan case provisions for 2003– User fees based upon 2002 use

• $50 / course• $1 / student

– Revenue creation will be required (surveys, etc.)

Hardware Updates

• Production Database– Completely replace the production

servers – Nick can elaborate on that.

Refinements

• Discussion (1:1 ++ )• Course Manager for selected courses• Customised interface / website• Metatagging & search engine• Better up/down load management• Better email• Better security & roles management

Refinements

• More training with customisation• Enhancements to rubric marking• More reports & integration

– dedicated reporter!• Rapid course setup and roll-forward• Question editor improvements• Learning objects respository,

versioning & file management