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DENMARK OFFICIAL REPORT 2015

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DEN

MARK  

OFFICIAL  REPORT  

2015  

SUSTAINABLE  BRAND  INSIGHT  We  are  an  Insight  agency  on  a  journey  to  create  Sustainable  Brands.    

Our  Mission  We  help  companies  understand  the  value  of  Sustainable  Branding.  We  do  this  by  providing  knowledge,  understanding  and  the  ability  to  take  action.  Together,  we  create  Better  Business  for  a  Better  World.  

Our  Services  

•  Research  &  Analysis  -­‐  tailored  brand  studies,  target  group  analysis  and  strategic  mappings  

•  Corporate  Training  -­‐  sustainability  branding  and  communication  

•  Events  -­‐  sustainable  branding  conference  

•  Sustainable  Brand  Index™  -­‐  Scandinavia´s  largest  brand  study  on  sustainability  

•  Sustainable  Brand  Leaders  -­‐  a  membership  for  leading  sustainable  brands.    

Contact  &  Business  Inquiries  Phone  +46  (0)  708  65  13  97  E-­‐mail  info@sb-­‐insight.com  Twitter  @sustbrands  

Who´s  Behind  the  Study?    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

www.sb-­‐index.com  www.sb-­‐insight.com  

2  

CONTENTS  DENMARK  2015  

1.   INTRO  About  the  Study,  Methodology  and  Executive  Summary/Key  Insights  

2.   RANKINGS  &  RESULTS  The  overall  development  of  industries  and  brands  since  last  year.  

3.   THE  CONSUMER  2015  Who  is  the  Sustainable  Consumer?    Behavioral  Groups  and  Insights    

4.   INDUSTRY  RANKINGS  How  has  the  overall  brand  performance  changed  since  last  year?  

5.   ATTACHMENTS  Brands  in  Sustainable  Brand  Index™  2015    and  Methodology  

3  

Scandinavia’s  largest    brand  study  focusing  on  sustainability    Sustainable  Brand  Index™  (SB  Index)  is  Scandinavia’s  largest  brand  study  focusing  on  sustainability.  Based  on  27  000  consumer  interviews,  the  study  maps  out  and  analyzes  the  areas  of  sustainability  and  brands  from  the  consumer  perspective.      SB  Index  consists  of  the  following  parts:    •  Evaluation  and  Ranking  of  709  Brands  From  the  Sustainability  Perspective    709  brands  are  evaluated  and  ranked  based  on  the  consumers´  perception  of  their  work  within  the  area  of  sustainability  /  how  sustainable  the  consumers  think  they  are.  

•  Mapping  of  the  Sustainable  Consumer  Segmentations  of  sustainable  consumers  and  what  drives  them  to  consume  sustainably.    

•  Development  and  Trends  in  the  World  Development  and  trends  in  the  world  that  affect  companies  as  well  as  the  area  of  sustainable  branding.      

The  study  was  founded  in  2011  and  is  now  carried  out  annually  in  Sweden,  Norway,  Denmark  and  Finland.  

Three-­‐Part  Study  Based  on  the  Opinions  of  27  000  Consumers  Sustainable  Brand  Index™  is  a  three-­‐part  study  based  on  two  quantitative  survey  studies  and  one  qualitative  study  in  the  form  of  in-­‐depth  interviews.    

 The  Methodology  2015    

•  The  quantitative  studies  were  conducted  through  online  interviews  between  December  2014  and  January  2015.  The  qualitative  study  was  conducted  in  February  2015.  

•  Every  brand  is  evaluated  by  at  least  1000  people.  In  total  709  brands  were  evaluated  by  27  000  people.    

•  The  target  group  is  defined    as  follows:  The  public  –  Swedish,  Norwegian,  Danish  and  Finnish  consumers,  16  years  and  older.    

•  The  basis  of  the  study  is  UN  Global  Compact’s  10  principals  about  environmental  and  social  responsibility.  This  is  supplemented  with  a  so-­‐called  external  definition  focusing  on  the  consumers’  perception  of  sustainability,  meaning  their  expectations  and  demands  on  companies.    

•  The  selection  of  brands  is  based  on  the  following  factors:  market  presence  in  the  concerned  country,  turnover,  market  share  and  general  brand  awareness.  

WHAT?  

The  Tool  for    Sustainable  Branding  The  aim  of  Sustainable  Brand  Index™    is  to  highlight  the  value  of  sustainable  branding  and  raise  awareness  about  it.  By  motivating  and  inspiring,  we  help  companies  to  improve  their  work  and  dare  to  communicate.    

Sustainable  Brand  Index™  concretizes  the  result  and  gives  companies  tools  to  drive  the  sustainability  work  forward  through  branding  and  communication.    

METHODOLOGY  

WHY?  

ABOUT  SUSTAINABLE  BRAND  INDEX™  2015  

4  

2015  

RANKINGS  &  RESULTS  

0%  

10%  

20%  

30%  

40%  

50%  

0%   10%   20%   30%   40%   50%  

Social  Respo

nsibility  

Environmental  Responsibility  

RANKINGS  &  RESULTS  SUSTAINABLE  BRAND  INDEX™  2015  

DENMARK  HAS  THE  LOWEST  SCORE  IN  THE  NORDICS  Danish  brands  act  in  a  tougher  consumer  market  than  its  Nordic  neighbors.  Danish  consumers  are  overall  “less  posi9ve”  to  brands.  They  are  not  necessarily  nega9ve  but  they  take  a  bit  more  convincing.  This  is  one  of  the  main  reasons  to  why  we  see  a  drop  in  the  average  score  for  all  industries.    The  overall  average  score  in  Denmark  is  21%  this  year  (out  of  200%).  This  number  is  weak  compared  to  Sweden´s  32%,  Norway´s  33%  and  Finland´s  47%.    Grocery  Stores  are  domina9ng  at  the  top  of  the  Danish  list.  This  is  due  to  a  large  focus  on  organic  food.  The  organic  focus  is  also  a  major  reason  behind  the  fact  that  top  brands  have  significantly  higher  scores  within  environmental  responsibility.        

INSIGHTS  •  Grocery  Stores  are  still  the  top  

performers  in  Denmark.  

•  The  top  brands  are  significantly  better  within  environmental  responsibility.  

•  The  average  score  in  Denmark  is  the  lowest  in  all  Nordic  countries.  

•  A  clear  focus  on  organic  food  has  had  a  large  impact  on  both  top  brands  and  the  overall  market.  

TOP  BRANDS  PERFORM  MUCH  BETTER  WITHIN  ENVIRONMENTAL  RESPONSIBILITY  

 

GROCERY  STORES  HAVE  A  SIGNIFICANT  LEAD  OVER  OTHER  INDUSTRIES  

0%  

10%  

20%  

30%  

40%  

50%  2015  

2014  

RANKING  DEVELOPMENT  SINCE  2014  

BETTER  ENVIRONMENTAL  RESPONSIBILITY  

BETTER  SOCIAL  RESPONSIBILITY  

6  

2.  SUPERBRUGSEN  

3.  KVICKLY  

63%    

1.  IRMA  

79%  Irma  claims  the  lead  in  Denmark  before  2014’s  winner  SuperBrugsen.  In  third  place  is  Kvickly.  All  three  brands  are  part  of  

Danish  Coop.    

RANKING  SUSTAINABLE  BRAND  INDEX™  2015  

Irma  leads  large  with  13  percentage  points.  A  strong  performance  in  a  country  where  consumers  are  largely  negative  to  brands.  

66%    

About  the  Ranking  in  Sustainable  Brand  Index™    The  ranking  is  based  on  the  percentage  of  consumers  who  assess  the  company's  sustainability  efforts  as  good  (4)  or  very  good  (5)  on  a  scale  of  1-­‐5  +  “don´t  know.”  The  maximum  score  is  200%.  A  company  that  has  200%,  performs  very  well  within  both  environmental  and  social  responsibility  according  to  consumers,  i.e.  100%  have  then  answered  4  or  5  (a  company  like  that  does  not  exist).  

TOP  THREE  

7  

IKEA  and  REMA1000  qualify  as  the  only  non-­‐Danish  brands  

on  the  top  10  this  year.  

Food  &  Beverages  and  Retail  are  the  industries  that  dominate  the  top  list  in  

Denmark.  

Rynkeby  and  Matas  are  both  newcomers  but  manage  to  perform  very  well  from  the  

very  beginning.  

The  majority  of  brands  perform  better  within  

environmental  responsibility  than  social  responsibility.  

Danish  consumers  are  the  least  positive  ones  in  the  

Nordic  countries,  leading  to  a  lower  average  score  for  the  

brands.  

4.  IKEA                      59%    

9.  SYGEFORSIKRINGEN            DANMARK  47%    

7.  REMA1000        51%    

10.  MATAS              45%    

8.  RYNKEBY  48%    

6.  ARLA            53%    

5.DAGLI’BRUGSEN  57%    

About  the  Ranking  in  Sustainable  Brand  Index™    The  ranking  is  based  on  the  percentage  of  consumers  who  assess  the  company's  sustainability  efforts  as  good  (4)  or  very  good  (5)  on  a  scale  of  1-­‐5  +  “don´t  know.”  The  maximum  score  is  200%.  A  company  that  has  200%,  performs  very  well  within  both  environmental  and  social  responsibility  according  to  consumers,  i.e.  100%  have  then  answered  4  or  5  (a  company  like  that  does  not  exist).  

PLACES  4-­‐  10  

8  

1.  GROCERY  STORES  2.  ELECTRICITY  3.  FOOD  &  BEVERAGES  4.  HOTELS  

5.  TRAVEL  6.  INSURANCE  7.  FASTFOOD  

8.   RETAIL  9.   CARS  10.  BANKS  11.   FUEL  

12.   TELECOMMUNICATION  13.   FMCG  

RANKING  -­‐  INDUSTRIES  

1.  4.  6.  9.    14.  

16.  

17.  

22.  

26.  

38.    49.  

81.  

83.  

IRMA  

IKEA  

ARLA  

SYGEFORSIKRINGEN  DANMARK  

ENERGI  DANMARK  

VOLVO  

BARESSO  COFFEE  

OK  

COMWELL  

ARBEJDERNES  LANDSBANK  

STAR  TOUR  

TDC  

UNILEVER  

GROCERY  STORES  

RETAIL  

FOOD  &  BEVERAGE  

INSURANCE    ELECTRICITY  

CARS  

FASTFOOD  

FUEL  

HOTELS  

BANKS    TRAVEL  

TELECOM  

FMCG  

INDUSTRY  LEADERS  

9  

1.  Irma  2.  Superbrugsen  3.  Kvickly  4.  IKEA  5.  Dagli’  Brugsen  6.  Arla  7.  Rema1000  8.  Rynkeby  9.  Sygeforsikringen  

Danmark  10.  Matas  11.  Carlsberg  12.  Føtex  13.  Fakta  14.  Energi  Danmark  15.  Netto  16.  Volvo  17.  Baresso  Coffee  18.  DONG  Energy  19.  Volkswagen  20.  Syd  Energi  21.  Bilka  22.  OK  23.  Tryg  24.  H&M  25.  Tuborg  26.  Comwell  27.  EnergiNet  28.  Vattenfall  29.  SuperBest  30.  Lantmännen  31.  Toms  32.  Svane  33.  Anthon  Berg  34.  Jysk  35.  Lærerstandens  

Brandforsikring  36.  Noa  Noa  37.  Danish  Crown  38.  Arbejdernes  

Landsbank  39.  Fritz  Hansen  40.  McDonald´s  41.  Energi  Fyn  42.  Scandic  43.  Radisson  Blu  44.  Sunset  Boulevard  45.  First  Hotels  46.  Salling  47.  Audi  48.  Toyota  49.  Star  Tour  50.  Royal  Unibrew  51.  Silvan  52.  Lidl  53.  BMW  54.  Kiwi  

55.  Sydbank  56.  Albatros  Travel  57.  Bravo  Tours  58.  Coca  Cola  59.  Spies  60.  Stryhn’s  61.  Mercedes-­‐Benz  62.  Nordea  63.  Imerco  64.  Danica  Pension  65.  Topdanmark  66.  Opel  67.  Best  Western  68.  Alka  69.  Danske  Bank  70.  Skoda  71.  Illums  Bolighus  72.  Jyske  Bank  73.  Nykredit  74.  Haribo  75.  Alm  Brand  76.  Arp  Hansen  77.  Vero  Moda  78.  Nordjysk  Elhandel  79.  Magasin  80.  Spar  81.  TDC  82.  Apollorejser  83.  Unilever  84.  Statoil  85.  Subway  86.  Boconcept  87.  Spar  Nord  88.  Johnson  &  Johnson  89.  Ford  90.  KIMs  91.  Crowne  Plaza  92.  Bahne  93.  Ilva  94.  GF  Forsikring  95.  Peugeot  96.  HTH  97.  KIA  98.  Citroën  99.  Burger  King  100.  Sparekassen  

Kronjylland  101.  Codan  102.  Idemøbler  103.  Bähncke  104.  Sand  105.  Aldi  106.  Invita  107.  K-­‐Salat  108.  Handelsbanken  109.  Kop  &  Kande  110.  Jack  &  Jones  111.  Nissan  

112.  Pepsi  113.  Hyundai  114.  Kaufmann  115.  Telmore  116.  INGO  117.  Sparekassen  

Sjælland  118.  Zara  119.  Fiat  120.  Gjensidige  121.  Nestlé  122.  Kvik  123.  Renault  124. Mazda  125.  Q8  126.  L´Oréal  127.  Tre  (3)  128.  Shell  129.  Suzuki  130.  Gina  Tricot  131.  Telenor  132.  TeliaSonera  133.  Park  Inn  134.  Seat  135.  Uno  X  136.  F24  137.  TopShop  138.  Skandia  139.  Santander  140.  Vestjysk  Bank  141.  Stofa  142.  Jackpot  143.  Alfa  Romeo  144.  Danone  145.  Bolia  146.  If  147.  Vila  148.  Carletti  149.  Procter  &  Gamble  150.  Honda  151.  Mars  152.  MK  Copenhagen  153.  Mitsubishi  154.  Chevrolet  155.  Dressmann  156.  Go´on  157.  Subaru  158.  Mondelèz  

International  159.  Samba  160.  FIH  Erhvervsbank  161.  Culina  162.  KFC  163.  Dominos  164.  Biva  

SUSTAINABLE  BRAND  INDEX™                                                                              RANKING  2015  -­‐  DENMARK  

About  the  Ranking  in  Sustainable  Brand  Index™    The  ranking  is  based  on  the  percentage  of  consumers  who  assess  the  company's  sustainability  efforts  as  good  (4)  or  very  good  (5)  on  a  scale  of  1-­‐5  +  “don´t  know.”  The  maximum  score  is  200%.  A  company  that  has  200%,  performs  very  well  within  both  environmental  and  social  responsibility  according  to  consumers,  i.e.  100%  have  then  answered  4  or  5  (a  company  like  that  does  not  exist).  

=  Industry  Leader  

10  

2015  

THE  CONSUMER  

Do  not  care  about  sustainability  This  behavior  group  focuses  mainly  on  price,  regardless  of  what  they  buy.  After  price  is  functionality,  perceived  quality  and  durability  the  most  important.  

The  group  is  short-­‐sighted,  searches  for  simple  solutions,  chooses  the  first  &  best  product/service  that  fulfills  their  need  and  they  care  primarily  of  what  is  best  for  themselves.  The  most  prioritized  factors  are  convenience  and  avoidance  of  exertion.  

Their  knowledge  of  sustainability  is  low,  just  like  their  engagement,  and  they  are  not  interested  to    increase  either  of  those.  Occasionally,  they    find  themselves  to  be  part  of  discussions  regarding  sustainability  and  they  avoid  to  express  themselves  too  much.  

Priority:  Price  

Curious  about  as  well  as  interested  in  sustainability  This  group  consists  of  dedicated  and  reasonable  people,  mainly  women.  Reliability,  treatment/service  and  freedom  of  choice  are  important  factors.  They  appreciate  to  choose  things  on  their  own  and  decide  what  is  good  or  bad  for  body  and  soul.  Price  is  not  their  interest  since  they  have  both  the  will  and  means  to  pay  to  get  the  things  their  way.      They  are  curious  about  as  well  as  interested  in  sustainability.  They  like  to  discuss  the  topic  with  others  and  believe  it  is  a  way  to  practice  their  own  good  thoughts  and  ambitions  of  how  life  should  be  lived.  However,  it  is  always  combines  with  “what’s  in  it  for  me”-­‐attitude.  Labels    and  certifications  are  seen  as  serious    sign  since  the  company’s  credibility    also  is  valued.      Priorities:  Reliability,  quality  and  service    in  combination  with  sustainability.    

EGO  32%  

DEDICATED  5%  SMART  14%  

MODERATE  49%  

THE  CONSUMER  SUSTAINABLE  BRAND  INDEX™  2015  

We  have  extracted  a  number  of  patterns  by  studying  how  consumers  say  how  they  act  in  different  situations  and  cross  analyse  this  with  the  underlying  structures  of  their  attitudes.  From  these  patterns,  we  have  identified  four  behaviors  which  consumers  show  relative  sustainability  and  the  companies.  

WHO  IS  THE  SUSTAINABLE  CONSUMER?  

Zealous  and  well  prepared  regarding  sustainability  This  group  represents  the  smallest  portion  of  the  population  but  also  the  most  dedicated  and  zealous  in  terms  of  sustainability.  People  of  this  group  are  guided  by  their  values  and  sustainability  is  the  most  important  factor,  irrespective  of  purchases  and  situation.  The  only  thing  that  can  stop  them  sometimes  is  their  wallet  since  this  is  a  group  with  somewhat  lower  income  than  others.  Therefore,  the  engagement  must  be  adjusted  to  the  price  sometimes.    

The  group  searches  and  gathers  information  about  sustain-­‐ability  from  all  types  of  sources.  They  keep  the  discussions  regarding  sustainability  going  among  their  friends  and  family,  and  also  position  themselves  among  like-­‐minded    who  they  listen  to.  In  addition,  they  like  to    give  and  receive  information  about    sustainability  and  enjoy  contacting    companies  to  learn  more  and  ask  questions.    

Priority:  Sustainability  

Believe  that  sustainability  can  be  a  bit  interesting  The  group  makes  up  around  50  %  of  the  population  and  is  “just  enough”.  They  have  general  requirement  on  functionality,  quality  and  durability,  price  is  prioritized  but  they  also  think  that  sustainability  (if  it  goes  in  line  with  the  other  criteria)  can  be  a  bit  interesting.      As  persons,  they  are  primarily  passive  receivers  who  have  noticed  the  discussions  regarding  sustainability.  Sometimes  they  find  themselves  in  middle  of  those  discussions  and  they  are  happy  to  listen.  On  a  personal  level,  this  group  is  evenly  spread  over  all    variables  such  as  gender,    age  and  income.      Priorities:  Reliability,  quality  and  service    in  combination  with  price.    

 

FOUR  BEHAVIORAL  GROUPS  

12  

26%  

24%  

22%  

20%  

42%  

41%  

37%  

35%  

31%  

34%  

40%  

44%  

EGO  MODERATE  

SMART  DEDICATED  

EDUCATION  

Serie1  

Serie2  

Serie3  

38%  

31%  

26%  

20%  

56%  

55%  

47%  

20%  

5%  

14%  

26%  

60%  

EGO  

MODERATE  

SMART  

DEDICATED  

55%  

46%  

53%  

48%  

45%  

54%  

47%  

52%  

EGO  

MODERATE  

SMART  

DEDICATED  

GENDER  

Man  

Woman  

29%  

35%  

27%  

56%  

60%  

59%  

60%  

38%  

11%  

7%  

13%  

6%  

EGO  

MODERATE  

SMART  

DEDICATED  

INSIGHTS    

BEHAVIORAL  GROUPS  

SMALL  DEMOGRAPHIC  DIFFERENCES  BETWEEN  THE  BEHAVIORAL  GROUPS  There  are  no  major  differences  between  our  four  behavioral  groups  regarding  gender,  age,  education,  geographic  distribution  and  employment  type.    

The  differences  that  we  do  find  are  most  significant  within  education.  It  seems  that  education  increases  along  with  the  interest  in  sustainability.    

These  decreasing  demographic  differences  will  make  working  with  marketing  and  sustainability  increasingly  interesting  now.  It  is  no  longer  possible  to  look  at  classical  stereotypes.  Each  group  contains  a  little  bit  of  everything.  The  differences  are  instead  found  in  values,  attitudes  and  lifestyles.  

BOTH  DIFFERENCES  AND  SIMILARITIES  IN  TRUST  AND  LABELS/CERTIFICATIONS  The  level  of  trust  in  companies  are  similar  for  Ego,  Moderate  and  Smart.  The  Smart  group  has  slightly  more  trust  than  Moderate.  This  indicates  the  Smart  group´s  openness  to  corporate  sustainability  efforts.    

Noticeable  is  that  the  vast  majority  of  all  groups  are  somewhere  in  between  regarding  the  trust  in  companies.  This  does  not  include  Dedicated.  Instead  they  stand  out  as  the  group  with  a  high  level  of  distrust  in  companies.    

Dedicated  is  of  course  the  group  that  searches  the  most  for  sustainability  labels  and  certifications.  Smart  and  Moderate  show  a  well  developed  interest  in  this  too.  In  the  other  end,  the  focus  on  price  is  high  in  the  Ego  group  and  low  in  the  Dedicated  group.  However,  price  is  of  interest  to  all  groups.  This  highlights  the  importance  for  companies  to  communicate  both  price  and  sustainability.  Price  is  always  relevant.    

TRUST  IN  COMPANIES  

PRODUCT  PRICE  OR  LABEL/CERTIFICATION  

Primary  School  

Secondary  School  

University  

Product  price     Label/certification  Indifferent  Low  trust   High  trust    Medium  trust    

13  

Based  on  data  from  Sustainable  Brand  Index™,  we  develop  a  customized  report  for  you.  You  get  a  complete  analysis  of  your  brand  from  the  Sustainable  Perspective.  

Why  Get  the  Report?    The  report  is  a  tool  designed  for  monitoring  and  setting  targets  within  sustainable  branding  and  communications.  The  report  also  serves  as  a  basis  for  strategic  decisions  related  to  your  brand  and  sustainability  efforts.  

What´s  in  the  Report?  •   External  factors  and  trends  affecting  your  brand  •   Consumer  attitudes  and  behaviors  regarding  sustainability  &  your  brand  •   Consumer  perception  of  your  brand  (+700  benchmarks)  •   The  reasons  behind  your  brand  performance  ("The  Why")  •   Your  performance  on  the  key  drivers  for  a  Sustainable  Brand  •   Strategic  recommendations  

EXTERNAL  FACTORS  

WHAT?  

YOUR  CUSTOMIZED    

BRAND  REPORT  

ATTITUDES  &  BEHAVIORS  

PERCEPTION  OF  YOUR  BRAND  

”THE  WHY”   KEY  DRIVERS  

RECOMMENDATIONS  

WHY?  

14  

2015  

INDUSTRY  RANKINGS  

INDUSTRY  RANKING  

BANKS  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  Arbejdernes  Landsbank  

2.   Sydbank  3.   Nordea  

4.   Danske  Bank  5.   Jyske  Bank  6.   Nykredit  7.   Spar  Nord  

8.   Sparekassen  Kronjylland  

9.   Handelsbanken  10.   Sparekassen  Sjælland  

11.   Santander  12.   Vestjysk  Bank  13.   FIH  Erhvervsbank  

Arbejdernes  Landsbank  -­‐The  Most  Sustainable  Bank    in  Denmark  

16  

CARS  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  Volvo  2.  Volkswagen  3.   Audi  4.   Toyota  5.   BMW  6.   Mercedes-­‐Benz  7.   Opel  8.   Skoda  9.   Ford  10.   Peugeot  11.   KIA  12.   Citroën  13.   Nissan  14.   Hyundai  15.   Fiat  16.   Renault  17.   Mazda  

18.   Suzuki  19.   Seat  20.   Alfa  Romeo  21.   Honda  

22.   Mitsubishi  

23.   Chevrolet  24.   Subaru  

Volvo    -­‐The  Most  Sustainable  Car  Brand  in  Denmark  

17  

GROCERY  STORES  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  Irma  2.   Superbrugsen  3.   Kvickly  4.   Dagli’  Brugsen  5.   Rema1000  6.   Føtex  7.   Fakta  8.   Netto  9.   SuperBest  10.  Lidl  11.  Kiwi  12.  Spar  13.  Aldi  

Irma    -­‐The  Most  Sustainable    Grocery  Store    in  Denmark  

18  

RETAIL  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  IKEA  2.  Matas  3.   Bilka  4.   H&M  5.   Svane  6.   Jysk  7.   Noa  Noa  8.   Fritz  Hansen  9.   Salling  10.   Silvan  11.   Imerco  12.   Illums  Bolighus  13.   Vero  Moda  14.   Magasin  15.   Boconcept  16.   Bahne  17.   Ilva  18.   HTH  19.   Idemøbler  20.   Sand  21.   Invita  22.   Kop  &  Kande  23.   Jack  &  Jones  24.   Kaufmann  25.   Zara  26.   Kvik  27.   Gina  Tricot  28.   TopShop  29.   Jackpot  30.   Bolia  31.   Vila  32.   MK  Copenhagen  33.   Dressmann  34.   Culina  35.  Biva  

IKEA  -­‐The  Most  Sustainable  Retail  Brand  in  Denmark  

19  

FUEL  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  OK  2.   Statoil  3.   INGO  4.   Q8  5.   Shell  6.   Uno  X  

7.   F24  

8.   Go´on  

OK  -­‐The  Most  Sustainable  Fuel  Brand  in  Denmark  

20  

ELECTRICITY  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

 

1.  Energi  Danmark  

2.  DONG  Energy  

3.  Syd  Energi  

4.  EnergiNet  

5.   Vattenfall  

6.   Energi  Fyn  

7.   Nordjysk  Elhandel  

Energi  Danmark    -­‐The  Most  Sustainable  Electricity  Brand  in  Denmark  

21  

FAST  MOVING  CONSUMER  GOODS  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

   

1.  Unilever  2.   Johnson  &  

Johnson  3.   L´Oréal  

4.   Danone  5.   Procter  &  Gamble  

6.   Mars  

7.   Mondelèz  International  

Unilever  -­‐The  Most  Sustainable  FMCG  Brand  in  Denmark  

22  

INSURANCE  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  Sygeforsikringen  Danmark  

2.  Tryg  3.   Lærerstandens  

Brandforsikring  

4.   Danica  Pension  5.   Topdanmark  

6.   Alka  7.   Alm  Brand  

8.   GF  Forsikring  9.   Codan  10.  Gjensidige  11.  Skandia  12.  If  

Sygeforsikringen  Danmark  -­‐The  Most  Sustainable  Insurance  Brand        in  Denmark  

23  

1.  Comwell  2.  Scandic  3.   Radisson  Blu  4.   First  Hotels  

5.   Best  Western  

6.   Arp  Hansen  

7.   Crowne  Plaza  

8.   Park  Inn  

HOTELS  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

Comwell  -­‐The  Most  Sustainable  Hotel  in  Denmark  

24  

FOOD  &  BEVERAGE  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

1.  Arla  2.   Rynkeby  3.   Carlsberg  4.   Tuborg  5.   Lantmännen  6.   Toms  7.   Anthon  Berg  8.   Danish  Crown  9.   Royal  Unibrew  10.   Coca  Cola  11.   Stryhn’s  12.   Haribo  13.   KIMs  14.   Bähncke  15.   K-­‐Salat  16.   Pepsi  17.   Nestlé  18.   Carletti  19.   Samba  

Arla  -­‐The  Most  Sustainable  Food  &  Beverage  Brand  in  Denmark  

25  

   

1.  Star  Tour  2.   Albatros  Travel  3.   Bravo  Tours  4.   Spies  5.   Apollorejser  

 

TRAVEL  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

Star  Tour    -­‐The  Most  Sustainable  Travel  Brand  in  Denmark  

26  

1.  Baresso  Coffee  2.  McDonald´s  3.   Sunset  Boulevard  4.   Subway  

5.   Burger  King  6.   KFC  7.   Dominos  

FASTFOOD  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

Baresso  Coffee  -­‐The  Most  Sustainable  Fastfood  Brand    in  Denmark  

27  

1.  TDC  2.   Telmore  3.   Tre  (3)  4.   Telenor  5.   TeliaSonera  

6.   Stofa      

TELECOMMUNICATION  

INDUSTRY  RANKING  

THE  INDUSTRY  IN  RELATION  TO  THE  OVERALL  RANKING  

0%  

20%  

40%  

60%  

80%  

100%  

0   50   100   150  

TDC  -­‐The  Most  Sustainable  Telecom  Brand  in  Denmark  

28  

2015  

METHODOLOGY  

METHODOLOGY    SUSTAINABLE  BRAND  INDEX™  2015  

What  is  the  basis  of  Sustainable  Brand  Index™  2015?  Sustainable  Brand  Index™  is  based  on  the  consumer  perspective  and  measures  what  consumers  can  be  expected  to  have  an  opinion  about  at  the  time  of  the  survey.  The  basis  of  Sustainable  Brand  Index™  is  the  United  Nations  Global  Compact  and  its  ten  principles  on  human  rights,  labor  conditions,  environment  and  anti-­‐corruption.    When  and  where  was  the  survey  conducted?  The  survey  was  conducted  in  Sweden,  Norway,  Denmark  and  Finland.  For  a  full  description  of  the  methodology  in  other  countries,  please  contact  Sustainable  Brand  Insight.  The  survey  was  conducted  during  December  2014  and  January  2015.  Data  were  compiled  and  analyzed  during  February  and  March  2015.    How  are  the  brands  selected?  The  brand  selection  is  based  on  the  following  parameters:    

•  Market  presence  in  the  country  concerned  •  Turnover  and  market  share  •  General  Brand  Awareness    

With  these  criteria  we  aim  to  provide  a  selection  that  reflects  the  brands  that  consumers  meet  in  their  everyday  lives.  The  selection  is  primarily  focused  on  corporate  brands  but  is  complemented  with  product  brands  when  market  share  and  general  brand  awareness  are  considered  relevant  in  order  to  create  an  accurate  picture  of  the  industry.    Methodology  The  survey  was  conducted  via  an  online  survey.  Respondents  were  sent  a  unique  link  via  email.  1000  persons  have  assessed  each  brand.  All  brands  in  the  survey  have  been  randomly  selected  in  each  question.  This  means  that  the  answers  to  the  greatest  extent  possible  is  an  accurate  representation  of  the  reality  since  each  respondent  has  been  exposed  to  different  combinations  of  brands.  Our  assessment  is  that  the  survey  as  far  as  possible  resembles  a  nationally  representative  sample  of  the  population.  

30  

BRANDS  SUSTAINABLE  BRAND  INDEX™  2015  -­‐DENMARK  

Albatros  Travel  Aldi  Alfa  Romeo  Alka  Alm  Brand  Anthon  Berg  Apollorejser  Arbejdernes  Landsbank  Arla  Arp  Hansen  Audi  Bahne  Baresso  Coffee  Best  Western  Bilka  Biva  BMW  Boconcept  Bolia  Bravo  Tours  Burger  King  Bähncke  Carletti  Carlsberg  Chevrolet  Citroën  Coca  Cola  Codan  Comwell  Crowne  Plaza  Culina  Dagli’  Brugsen  Danica  Pension  Danish  Crown  Danone  Danske  Bank  Dominos  DONG  Energy  Dressmann  Energi  Danmark  Energi  Fyn  EnergiNet  F24  Fakta  Fiat  FIH  Erhvervsbank  First  Hotels  Ford  Fritz  Hansen  Føtex  GF  Forsikring  Gina  Tricot  Gjensidige  Go´on  H&M  Handelsbanken  Haribo  Honda  HTH  Hyundai  

Idemøbler  If  IKEA  Illums  Bolighus  Ilva  Imerco  INGO  Invita  Irma  Jack  &  Jones  Jackpot  Johnson  &  Johnson  Jysk  Jyske  Bank  Kaufmann  KFC  KIA  KIMs  Kiwi  Kop  &  Kande  K-­‐Salat  Kvickly  Kvik  L´Oréal  Lærerstandens  Brandforsikring  Lantmännen  Lidl  Magasin  Mars  Matas  Mazda  McDonald´s  Mercedes-­‐Benz  Mitsubishi  MK  Copenhagen  Mondelèz  International  Nestlé  Netto  Nissan  Noa  Noa  Nordea  Nordjysk  Elhandel  Nykredit  OK  Opel  Park  Inn  Pepsi  Peugeot  Procter  &  Gamble  Q8  Radisson  Blu  Rema1000  Renault  Royal  Unibrew  Rynkeby  Salling  Samba  Sand  Santander  Scandic  

Seat  Shell  Silvan  Skandia  Skoda  Spar  Spar  Nord  Sparekassen  Kronjylland  Sparekassen  Sjælland  Spies  Star  Tour  Statoil  Stofa  Stryhn’s  Subaru  Subway  Sunset  Boulevard  SuperBest  Superbrugsen  Suzuki  Svane  Syd  Energi  Sydbank  Sygeforsikringen  Danmark  TDC  Telenor  TeliaSonera  Telmore  Toms  Topdanmark  TopShop  Toyota  Tre  (3)  Tryg  Tuborg  Unilever  Uno  X  Vattenfall  Vero  Moda  Vestjysk  Bank  Vila  Volkswagen  Volvo  Zara  

31