Top 5 Skills for Sales ProfessionalsNona Black

• This presentation will feature some of the best advice I can give for anyone looking to succeed in a professional sales environment or for people who are currently in sales

• I have years of experience in sales where I have focused on tons of different products and learned more and more with each phone call I had or each meeting I set up

• This presentation will give you the best idea of what it takes to really succeed and establish yourself as a sales professional

• Enjoy!

Active Listening

• This is a huge part of sales and is 100% a make or break for every salesman or saleswoman

• Listening to clients and potential clients is a huge part of the sales cycle and growing your own brand

• Listening intently to everyone allows you to find where they might need the most help and understand them as a person

• A good salesperson doesn't just sell someone something just to sell it, they sell it because the client actually needs it

• This understanding is detailed vividly in the listening phase

Empathy

• Showing empathy for clients and potential clients will only further your career

• The best sales people out there let the people they are talking to know that they understand and want to help out where they can

• People respond a lot better to a sales pitch if they hear that the salesperson has “been there”, or “done that” before and they know how to improve your life in a constructive and helpful way

Managing Your Pipeline

• This is one of the more basic principles of being a top earner and professional in the complex world of sales

• Managing your pipeline allows you to properly and accurately track where all of your clients and potential clients are in the sales cycle

• Your pipeline should alert you when it's time to reach back out and when to work harder on certain accounts

• Managing your pipeline allows you to move more seamlessly throughout your day and provide better service to your customers while remaining in control of your work and organization

Identify the Decision Makers

• Not everyone that you get on the phone or meet with can make the decision to buy what you are selling

• Identifying the right person and pitching them on your product or service will ensure you don’t waste anyones time among other things

• This skill becomes more of an art than a science at a certain point in your career where you can detect certain words, phrases, or even body language that indicate they are the right or wrong person you need to talk to

Overcome Objections

• Every salesperson encounters countless objections when they pitch their product or service to someone

• These objections can be tough or easy, which is why every great salesperson is well versed on their product and do their homework

• Knowing the ins and out of the things you’re selling will allow you to answer any question thrown in your direction with ease and extreme poise

-Nona Black

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