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Using YouTube for Government Connecting with Your Citizens

Using YouTube for Government

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How to create a YouTube channel for a Government agency.

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Page 1: Using YouTube for Government

Using YouTube for Government

Connecting with Your Citizens

Page 2: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Background

• R+L Carriers

• State Government agency

• Carmine Media

• County Site Administrator

Page 3: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Why should government agencies care about making

videos?

Page 4: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Inform!

• Tax levies

• Elections

• Programming

Page 5: Using YouTube for Government

YouTube’s mission is for YOU to discover and shape the world

through video

Page 6: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Background

• Created in 2005

• Founders Chad Hurley, Steven Chen and Jawed Karim worked together at PayPal.

• Started as a dating site

Page 7: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

YouTube 100th Anniversary

Page 8: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

What does YouTube offer Government?

• Transparency

• Immediacy

• Dialogue

• Speed

Page 9: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Site Traffic

• 24 hours uploaded every minute• Search bar is #2 on the Internet. Google is first• Average person spends 15 minutes a day on

YouTube• More video is uploaded to YouTube in 60 days

than all 3 major US networks created in 60 years• 2.9 billion hours in one month – equal to 325,000

years - not including embedded or linked videos or mobile access.

Page 10: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Sharing

• 400 tweets per minute contain a YouTube video

• 150 years of video are watched every day on Facebook alone

• Visit http://www.youtube.com/charts see what’s trending

Page 11: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

How do I develop a content strategy?

Page 12: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Research your Audience

• Where are they?

• Facebook, Twitter?

• Keyword search

• What problems/issues are they concerned with?

Page 13: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Federal & State Agencies

Federal: visit the Web Content Managers Forum at

https://forum.webcontent.gov/?page=TOS_YouTube for information on Terms of Service for YouTube.

State: Send to [email protected]– Agency name

– .gov website url

– YouTube account name (username)

– Email address associated with the account

– Description of content

Page 14: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

How to Customize your YouTube Channel

Page 15: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Build your Channel

• Customize

• Decide on comments

• Curate first!

• Favorites

• Playlists – embed into your blog or site

Page 16: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Original Content

• Set goals

• What message do you want to send?

• What results do you want?

• Call to action

Page 17: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Tips for Creating Content

• Interview clients, experts on a variety of relevant topics

• Information on public concerns

• Calls to action – stop smoking

• How-To videos

• Public meetings

Page 18: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

But I don’t have a Media Department!

• Flip Cameras

• Smart phones

• Windows Live Movie Maker

• PowerPoint

• Still images

• Local Schools

Page 19: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Remember, you aren’t trying to win an Oscar

Page 20: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Get Found

• Engage on other platforms

• Titles

• Tag and describe

• Allow embedding

• Encourage people to subscribe

Page 21: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

How YouTube is Effective for Agencies

• Research tool

• Program promotion

• Emergency or crisis communications

• As part of your Web Presence

• Two way communication with citizens

Page 22: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Citizen Tube

• www.citizentube.com

Page 23: Using YouTube for Government

References• http://www.website-monitoring.com/blog/2010/05/17/yout

ube-facts-and-figures-history-statistics/• Web Content Managers Forum for YouTube Terms of

Service https://forum.webcontent.gov/?page=TOS_YouTube

• http://mashable.com/2011/02/19/youtube-facts/• How to make a playlist:

http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=57792

Page 24: Using YouTube for Government

Carmine Media | Social Media Consultation| Web Marketing | Blogging

Questions? Connect with me!

Twitter: @suereynolds

Web: Carminemedia.com

Facebook: /carminemedia

LinkedIn: suesreynolds