MANAGING MEETINGS AND TEAMS

Chris and Tiffany

Learning Objectives

Advantages and Disadvantages of Working in Teams

Advantages Disadvantages Groupthink

Learning Objectives (cont.) Strategic Considerations for

Meetings1. Should We Meet?

2. Who Should Attend?

3. Premeeting Arrangements

4. Leadership Style

5. Decision-Making Format

6. Managing Disruptions

7. Follow-Up

Advantages and Disadvantages of Teams

Advantages Disadvantages

Improve Quality Improve Productivity Improve Creativity Improve Loyalty Improve Commitment Improve Retention

Time Frequent Overuse Costs Low-Quality Decisions Reduced Effectiveness Hidden Agendas Lack of Planning Poor Leadership

Groupthink

Actions to avoid the tendency toward groupthink

1. Do not make an early decision

2. Be open to criticism

3. Use a “devil’s advocate”

Strategic Considerations

Should We Meet?

Who Should Attend?1. How many people to invite

2. Who the members will represent

3. The members’ functions in the meeting

4. Team-Ability

Premeeting Arrangements

Strategic Considerations Leadership Style

1. The Group

2. The Objective of the Meeting

3. The type of leadership behavior with which the manager personally feels most comfortable

Leading Project Teams1. Be a Facilitator

2. Support the Team

3. Delegate

4. Seek Diversity

Manager

Objective

Style

Gro

up

Strategic Considerations

Decision-Making Formats The Rational Problem-Solving Process

1. Defining the Problem

2. Analyzing the Problem

3. Brainstorming the Possible Solutions

4. Determining the Criteria that should be met to eliminate the Problem

5. Selecting the Best Solution

6. Implementing the Solution

Strategic Considerations

Decision-Making Formats (cont.) The Nominal Group Technique

1. What is it?

2. Is it effective?

3. Does it have any advantages?

Strategic Considerations

Decision-Making Formats (cont.) The Delphi Technique

1. What is it?

2. How does it work?

Strategic Considerations

Managing Disruptions1. Before the meeting

2. During the Meeting

3. Consider alternatives when asking a question

Overhead Questions Direct Questions Reverse Questions Relay Questions

Strategic Communications Follow-Up

At meeting’s end, reanalyze the original goals to ensure you have met them, make appropriate follow-up assignments, and evaluate the meeting process to determine of and how future meetings could be improved. Appropriate postmeeting follow-up is also an important component of team management.

Summary In conclusion, teams play a vital role to the

business decision-making process. Be sure to consider the information in this presentation when leading, attending, or analyzing a meeting or teamwork. Follow the guidelines and recommendations to ensure success as a leader or to offer suggestions for better communication flow. Also, formal evaluation of the meeting helps determine ways a future meeting can be improved.

Works Cited

Managerial Communication: Strategies and Applications; Fifth Edition. 2011. New York, NY. McGraw-Hill Irwin.

Microsoft Clip Art

Team Evaluate and Critique of Sources Tiffany and I worked very well together

and communicated mainly through email and class time. We look forward to future presentations together next term.

The book is very well written and gives great examples to relate the information to real-life scenarios, I recommend using this book in the future.

Questions, Comments, Concerns???