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IoF Technology conference Case Study: Acorns in partnership with Aston Villa - mobile fundraising campaign Dawn Curnyn Sally Chambers [email protected] [email protected] @acornshospice @salleeann www.acorns.org.uk www.justgiving.com/charities

IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

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This presentation covers the fundamentals of text giving fundraising, how it can help charities raise more money and includes a case study from Acorns Hospice. Content: Text fundraising - why bother? How to get started How to get your free JustTextGiving code How to promote it to your supporters Examples of how to raise money via text donations How your supporters can do it too Acorns Hospice case study Presentation by Sally Chambers, JustGiving and Dawn Curnyn, Acorns Hospice Presentation by Sally Chambers, JustGiving

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Page 1: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

IoF Technology conference

Case Study: Acorns in partnership with Aston Villa -

mobile fundraising campaign

Dawn Curnyn Sally Chambers

[email protected] [email protected]

@acornshospice @salleeann www.acorns.org.uk www.justgiving.com/charities

Page 2: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

What we’re going to cover today

1. Text fundraising – why bother?

2. How to get started?

3. How to get your free JustTextGiving code

4. How to promote it to your supporters

5. Examples of how to raise money via text donations

6. How your supporters can do it too

7. Acorns case sudy

Page 3: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Text fundraising – why bother?

Page 4: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

www.flickr.com/photos/jamescridland/613445810/

REACH: You’ll be where the people are

50 million people in the UK could give to your charity on their mobile phones

90% of UK adults use a mobile phone everyday

An even distribution across age (until 65) and social class

Page 5: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

“I feel quite cool doing it as

an older person, it’s quite

trendy!”

“It is so easy and quick. It

is probably the fastest and

the easiest way.”

“Your phone is just there

when they ask for a

donation. I do it because I

want to and I don’t forget

“You’re not disclosing your

bank details… so it feels

quite safe. The safest way

probably!”

If you want the voice of the people, ask for the people...

Page 6: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

www.flickr.com/photos/doug88888/4612035503/

INCOME: You’ll raise more money

Unlike cash people can be automatically prompted to add Gift Aid

Changing lifestyle habits – people carry less cash, but always have their phone

Recent research – 60% say giving by text is their favourite way of giving

Regular text giving has potential to reduce attrition rates ass. with direct debit

Page 7: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Resources worth checking out

1. Research findings – Charitable donations by premium-rate

2. Fundraising and mobile, (Helen Pattison, UNICEF)

3. How to maximise text donations

4. Ordering your free JustTextGiving marketing materials

5. Any time, any place, anywhere – mobile, the Martini channel

6. How can charities use mobile

Page 8: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

What is JustTextGiving by Vodafone? How to get started?

Choose the right service for you that aligns with your objectives

If it’s your first campaign, JustTextGiving by Vodafone is a risk-free option

It's free for you to use

It's free for your supporters

And you get 100% of every donation

Page 9: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

How to get your free JustTextGiving code

Once you’ve registered, you can:

SWIM 13

SWIM13

£1

70070

Page 10: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

They see your charity’s unique six-digit

code on an advert, poster or banner

They send a text that includes your

charity’s code and an amount

(for example, SWIM13 £10) to 70070

They’ll then receive a thank you

message and a link to an online form

Here they can confirm whether or not

they’re a UK tax payer

That way, your charity benefits from an

extra 25% through Gift Aid

How it works for donors

Page 11: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

How to promote it to your supporters

Once registered you can order free posters,

stickers and a banner

They display your charity's code so you can

promote it easily to your supporters

Page 12: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Which is clearer for a Father’s Day campaign?

Text DADS13 £1, £2, £3, £4, £5 or £10

to 70070

Donate £5

Text DADS135 to 70070

Decide the amount you think

people will give e.g. £1, £2,

£5 or even £10

Promote just that value =

less confusion and a more

decisive CTA (call to action)

Page 13: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Top tips when promoting a text code

http://finneganbaron.blogspot.co.uk/2010/10/great-apple-taste-test.html

And test, test, test!

Page 14: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Outdoor events work well

These days people carry less cash, but

they always have their mobile phone!

How about...

Bag packing in supermarkets

Sunday congregations

Cake bake sales

If you’re hosting a formal dinner, why

not make your text code a table

feature?

You could hand out flyers at a live gig

Decorate bunting and balloons at your

local fete

Put you text code on the tickets for

your comedy night

Page 15: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)
Page 16: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

http://blog.justgiving.com/charities/dogs-trust-raise-1500-from-text-donations/

Dogs Trust raises £1500 in two days on Facebook

One quiet Friday + didn’t have anything scheduled

A simple ask that they dubbed FUNdraising Friday

Started with a Facebook post explaining that if each

of their 200,000+ fans donated £2 they could make

nearly half a million pounds

So much positive feedback that they extended it to

Saturday and early Sunday, renaming it FUNdraising

Weekend!

Page 17: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Your supporters can do it too

www.justgiving.com/Claire-Lomas

Your supporters can do it too

Page 18: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

How your fundraisers can use JustTextGiving

If JustGiving is right for your charity, then

your supporters can also raise money

with JustTextGiving

They’ll get one free with their fundraising

page

You can share our tips + resources to

help them along...

Shh you can use some of these even if you’re

not registered with JustGiving ;)

• Here’s a poster they can

personalise

• And some top tips on our

support hub

Page 19: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)
Page 20: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Take Acorns/AVFC Partnership +

Page 22: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Result(s)!

Page 23: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Registered charity no. 700859

Registered charity no. 700859

[email protected]

Page 24: IoF Tech conference: Acorns in partnership with Aston Villa - mobile fundraising campaign (Sally Chambers, JustGiving; Dawn Curnyn, Acorns Hospice)

Registered charity no. 700859

Registered charity no. 700859

THANK YOU

Dawn Curnyn Sally Chambers

Digital marketing manager Head of charity marketing

[email protected] [email protected]

via twitter @acornshospice @salleeann

www.acorns.org.uk www.justgiving.com/charities