7 tips to on how to become a D.I.G.I.T.A.L Business

in 2017

DIGITAL

eepen your understanding of what a Digital Business is

Gartner defines the transformation to a Digital Business as one where the business transitions from a typical spend of 90%+ spend on traditional IT systems and maintenance, to an accelerated mode of IT agility and delivery where 50%+ of IT investment is spent on modern digital solutions of innovation and differentiation.

If you are still spending more than 50% of your IT budget on legacy systems, systems of record, or maintenance of such systems, Gartner suggests you can not claim to be a Digital Business.

DIGITAL

nspire your users with engaging contextual experiences

If there is one clear learning from the emergence of tools in our consumer lives, it is that users now demand similar experiences of simplicity, ease of use, context and intuition within the enterprise.

This is commonly known as the Consumerization of IT in the Enterprise, and any User Experience for enterprise software that does not embrace this learning will ultimately fail. This has given rise to the concept of what is now known as a Digital Experience Platform.

DIGITAL

o bi-modal

Gartner says “Bimodal is the practice of managing two separate but coherent styles of work: one focused on predictability; the other on exploration.

Mode 1 is optimized for areas that are more predictable and well-understood. It focuses on exploiting what is known, while renovating the legacy environment into a state that is fit for a digital world.

Mode 2 is exploratory, experimenting to solve new problems and  optimized for areas of uncertainty. These initiatives often begin with a hypothesis that is tested and adapted during a process involving short iterations, potentially adopting a minimum viable product (MVP)  approach. Both modes are essential to create substantial value and drive significant organizational change, and neither is static. Marrying a more predictable evolution of products and technologies (Mode 1) with the new and innovative (Mode 2) is the essence of an enterprise bimodal capability. Both play an essential role in the digital transformation.”

Whether you are a fan of Gartner’s research, or other industry analyst firms, the notion that we must consciously stop investing in dated technology or patching legacy systems, and choosing to invest in modern digital technologies that will stand the test of time, is a good thing.

DIGITAL

ntegrate data from all systems into a single experience

With the proliferation of content, apps, & data, it is neither fair nor reasonable to expect users to have to navigate between all of these systems intuitively, all of which have their own different experiences and training needs.

Maximize your investments in these existing technologies by enabling users to create compelling experiences which bring the valuable data from these systems into a meaningful and contextual experience… without code, and without needing lengthy change management procedures.

DIGITAL

ransform your thinking…

An excerpt I really like from the Accenture Technology Vision 2016“Winners in the digital age do much more than complete a technology checklist. They know their success hinges on people. Understanding changing user needs and behaviours is, of course, hugely important. But the real deciding factor in the digital era will be the ability to evolve company culture. That means not simply taking advantage of emerging technologies but, critically, embracing the new strategies that those technologies drive.

You can’t solve this challenge just by consuming more and more technology. Nor, as some fear, by replacing humans with machines. Instead, companies must focus on enabling people to do more with technology.

This demands a digital culture enabling people to continuously adapt, learn, create new solutions, drive relentless change, and disrupt the status quo. In an age where tech is grabbing the limelight, true leaders will, in fact, put people first.”

DIGITAL

cknowledge the modern workplace is different

If you believe that digital transformation requires a shift in the way we prioritize and put people at the centre of our strategies, then understanding the importance of the physical work environment as part of a “Digital Workplace” strategy is also critical.

This is not a discussion about work-from-home policies, this is acknowledging that we need to provide our people better day to day work experiences that make them want to be productive and continue to be productive with the team around them - it is at the heart of our happiness, which in turn influences talent retention and talent acquisition.

DIGITALeverage a Digital Experience Platform

A Digital Experience Platform (DXP) should:

• Allow any user to create digital experiences to serve their needs

• Be a Drag and Drop design experience

• Be a “No-code” user experience (but extensible if required)

• Allow integration with any cloud based or backend system

• Be a modern interface

• Introduce updates every 2 weeks at minimum to introduce new capabilities

Introducing LiveTiles

Your Digital Experience Platform

Co-founder & CEOCo-founder & CXO

VP Innovation & Experience

General email, demo’s and other requests

Contacts

Karl.Redenbach@livetiles.nycPeter.Brown@livetiles.nyc Daniel.Goss@livetiles.nycinfo@livetiles.nyc

@LiveTilesUIwww.livetiles.nyc

Go D.I.G.I.T.A.L in 2017What next?• Activate LiveTiles now, 2 minute install in your

environment or instant activation in our cloud environment

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